I had an electrical issue that wound up involving the outlet behind our subzero refrigerator. The problem created the need for Subzero installers to come to my home to pull out the refrigerator and then push it back in after the outlet problem was resolved. With no prompting from me, my technician Adam placed calls to the appropriate people, found a company, a date and a time that would work for Subzero contractors and he assured me he would be here when they arrived. TE took what could have been a very distressing and difficult process and made it seamless. This wasn’t the first time I have had outstanding service from TE, but Adam went above and beyond the call of duty.