Nick, is very good at what he does! Although we didn’t find where our clean-out valve is located in our yard, or get our stoppage in our master shower rectified, Nick did go above and beyond to try and solve our issues. He seemed very knowledgeable and was very kind … a far cry from what our warranty company sent us 3 weeks prior.
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Payton was great. Addressed everything i needed fixed, and let me know some things i was not aware of.
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TE and its team provided great service as usual with courteous and respectful Reps.
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David was a rockstar, did not complain did I pivoted from the original plan install. Very Professional, and knowledgeable of the task.
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Over all a great experience. However need to identify a better way to leave the ground disturbance after completion of the work. Plumbing portion of the service excellent. When the work is complete must plan for additional money to repair the yard after.
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Steve is so professional and took his time to explore and recreate the issue.
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Johan and his partner arrived on time, discussed procedure w/ me and immediately started to work. Due to an unforeseen construction peculiarity in my house, work wasn't completed today. They will complete the job on Monday. Both guys were courteous and efficient.
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TE Certified has completed our job and we could not be more pleased. Jacob and Seth installed everything we needed and made sure that we the customer were included in all decisions.
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Customer states second Flr shower was leaking into garage. I opened the garage ceiling to diagnose the issue. I had customer run multiple fixtures as I waited for the leak to occur. Water was flowing for about 45 minutes and the leak never occurred. Mr and I believe it may be a roof vent issue because he remembers the day it started it was raining out. Mr will monitor and reach out if anything changes.
Install new lights on each side of fire place
Install customer provided Tesla charger with new breaker on right side of home outside of garage. Run conduit and 85’ of 60a rated wire, commission and register Tesla wall connected to customer. (Permit and surge protecter quoted separately at add on rate).
Toilet had a hand sanitizer bottle lodged in the ptrap , removed toilet and to the sanitizer out to avoid it going down the main line . Successfully removed and toilet is flushing normally
Removed ceiling fan that fell from a non rated junction box, and installed a new box and rewired the ceiling fan!
Checked both systems for no cooling and found that the main floor system has a refrigerant leak and the upstairs unit compressor is grounded and needs to be replaced. Recommend investing into a new upstairs unit.
Arrived found thermostat error code E 43 loss of communication between thermostat and router. Customer does not use Wi-Fi thermostat. Wanted it sent to manual. Disconnected Wi-Fi. Thermostat now operating. No more error code. Dirty blower wheel. No in-line safety or wet switch. Found bad capacitor and burnt contactor at condenser. Customer approved repairs. Installed new capacitor and contactor at condenser. Cycled system on. System now cooling. The bare minimum basic repairs to get the system running today.
Fully Variable, Communicating 16seer Includes Ductwork & Filtration Upgrades
Installed new water heater and pressure regulator
Includes ecobee thermostat for the main floor. Install full system with drain pan, safety switches, thermostat, pad, electrical whip, and new flue pipe. Brazed, pressure test with nitrogen, vacuum, and properly charged the system. Test the safety switches and pour a gallon of water down the drain. Test unit on heat and cool. System is currently working.
