Jason and Mike are the best! We could not have asked for better service. They clearly explained all the work to be done and then did a super professional job. Wonderful to have such a skilled group to call on.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I will be switching all my hvac to yalls due to the outstanding service I've received. The cost was comparable but everything cost too much these days.
Overall Experience
Quality
Price
Convenience
Terrance was punctual, kind, respectful, and thorough. This young man is as good as it gets and is a model service technician for how all should be. We appreciate you Terrance for making what would be an awful experience (lightning strike) a no big deal! Thank you!!!
Overall Experience
Quality
Price
Convenience
Mr Gee at TE was one of Five companies we interviewed to get us a great estimate for our forever home. He came in we talked shared life experiences concerning family and work. He was a great communicator and a people person. Aadam and the crew showed up and installed the system. The crew were courteous polite and very quiet... where I forgot at times they were there. I will recommend TE too anyone that I come across that may speak of and air conditioning or heat issues. Kudo's to the entire crew. Thank you, TE.
Overall Experience
Quality
Price
Convenience
We were real impressed with Raul, Aaron and the other 2 gentlemen. From the point they all entered the house together, introducing themselves individually. The were extremely professional, courteous, friendly. They explained everything throughly and left the very clean. We’ve we’re really impressed and a top notch team compared to previous service companies.
Overall Experience
Quality
Price
Convenience
Jason and Micheal did a great job while here. They were prompt, professional, and respectful of my time since I work from home. They explained everything very well.
Overall Experience
Quality
Price
Convenience
Jason is very personable, courteous, and an excellent electrician. He is a valuable representative for your company.
Overall Experience
Quality
Price
Convenience
Nolan was very thorough in locating our electrical issue to ensure he was identifying the problem. He was very personable and easy to communicate with.
Overall Experience
Quality
Price
Convenience
Jason was extremely thorough in diagnosing the problem and explaining the action plan. He was also very courteous.
Overall Experience
Quality
Price
Convenience
I’m technically hesitant. Devin made the process of setting up my ring security system easy and comprehensible.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Tyler was great! Walked me through the process everyday, made sure I was up to speed with any issues, asked me questions if any arose! Superior service with a great attitude! Also a shout out to Phil!!! He was great during the initial walkthrough. Brought up a lot of issues and questions that I never thought of to get us set up with the best possible layout!
Overall Experience
Quality
Price
Convenience
Max did a complete and thorough job taking care of the service we needed. Also The best over all customer C/S and mgmt. experience I’ve had.
Overall Experience
Quality
Price
Convenience
Upon arrival customer stated that ac unit for the main floor was not working properly. Stated that when unit tried to kick on it would trip the main panel breaker. After inspection of 15 year old r22, system found that unit had a failed condenser fan motor and when compressor would kick on breaker would trip. Capacitor tested good, contactor is very pitted and worn out. Condenser coils are very dirty. Checked upstairs air handler. Evaporator coil is very rusted and evaporator coil drain pan is filled with rust causing rust to clog drain line. There is no flood protection on equipment, no wet pan switch in drain pan and no in line float switch. Blower wheel is very dirty and impacted causing blower motor to have high amps and close to failure. Blower motor capacitor is bad. Due to age of system, unit r22 refrigerant being obsolete, and cost of repairs. Highly recommend updating system. Making band aid repairs to system will make unit run but will not fix all of the underlying issues. C
Responded to no ac call. Put system in test mode and checked pressures. Found system pressure were low. Performed electronic leak search, detected leaks at indoor coil. Replaced coil recharged system and added a Uv Blue tube. Let system run pressures are good. Temperature in the house dropped 3 degrees before leaving.
System is not cooling due to it being low on refrigerant, heats strips are defective, no ss1 on condensate drain, and float switch isn’t shutting off system. Recommend repairing system due to it being under warranty.
Replaced bathroom sink cartridges for leaking faucet. Installed customer supplied toilet, shower valve and, shower trim.
Installed 2 motion switches 2 Gfci and pulled 1 circuit for bidet
Installed 2 motion switches and a circuit for the toilet
Performed 1 system diagnostic on main level unit found unit freezing due to ecm blower not operating. Found dirty blower wheel, dirty condenser, failed dual capacitor, and no te standard flood protection. Ecm motor under warranty and is working at this time. Found modular plug loose to motor. Recommended repairs Custimer did not want to perform repairs at this time. Unit is cooling but is not efficient. Unit also had the flan blades hitting the shroud of the condenser.
Humming noise was coming from a return. Opened up return grills and screw in the return. Noise went away. Recommend upgrading float switch to went switch. No ss1 on condensate drain. Pressures are good. Condenser coil is clean. Capacitor and contactor are in manufacture specs.
Based on our findings today, it might be time to think about getting a brand new system. Performed no cool on 2 systems the main and upstairs unit. Customer does have a third unit but did not want it inspected at this time. Upstairs unit does have a coil restriction causing pressures to back up and freeze, failed run capacitor, failed dual capacitor. To address the coil restriction we would need to replace the coil. Main level unit does not have te flood protection, dirty blower, failed run capacitor Recommendations, failed dual cap.both units are over 15 years old recommend replacing systems.
Install two Delta cartridges one in kids’s bedroom and the other one in master bathroom all work was tested and documented with pictures
Check systems for airflow issues and found the upstairs Plenum and ductwork need to be replaced. No switch or safety switch for better flood protection. Also recommend indoor air quality products to help keep the air and system cleaner.
Thank you for contacting TE Certified to help with your Home Care needs. For this appointment I installed a new 50 amp dedicated circuit to charge your new Tesla and a whole home surge protector. I’ve attached all the pictures taken throughout the process with this invoice. If you have any questions or if you experience any electrical issues, please contact me directly. If you would like help from any of our other professional tradesmen with 5% off your next home improvement solution, please contact our office and they will happily assist you. Thank you again for your time and the opportunity to serve you, your family, and home. Take care, stay blessed, and have a great Easter weekend! -Luis L.
The bare minimum basic repairs to get the system running today. Installed DATS for 2-zone Lennox heat pump system. System is currently working.
Install new 50 gallon electric heater. Replace failed cartridges on Roman tub faucet
