Very informative about our electrical issues. It was big job and there were 2 technicians. Both were great.
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Jared completed the repair today and couldn’t be happier. He explained the maintenance plan which we immediately signed up for. I still have another maintenance visit from my previous HVAC provider. Lost dollars which I am not upset about. Thanks Jared for the great work.
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I want to give a big thank you to Jared for his outstanding service. He came out to troubleshoot our heat pump, which wasn’t working properly. Jared took the time to thoroughly inspect the system, identified the issue that had been missed before by another company, and clearly explained what was going on. He provided options for repair and made sure that the parts are going to be picked up promptly for next day repair. It is obvious from my experience that this company has a 5 star review. He was professional, knowledgeable, and made sure the problem was fully resolved before leaving. I truly appreciated his attention to detail and commitment to getting it right. Thanks to Jared, our heat pump is now running exactly as it should. Highly recommend his services to anyone looking for reliable HVAC support!
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Jason and Mike are the best! We could not have asked for better service. They clearly explained all the work to be done and then did a super professional job. Wonderful to have such a skilled group to call on.
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I will be switching all my hvac to yalls due to the outstanding service I've received. The cost was comparable but everything cost too much these days.
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Terrance was punctual, kind, respectful, and thorough. This young man is as good as it gets and is a model service technician for how all should be. We appreciate you Terrance for making what would be an awful experience (lightning strike) a no big deal! Thank you!!!
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Mr Gee at TE was one of Five companies we interviewed to get us a great estimate for our forever home. He came in we talked shared life experiences concerning family and work. He was a great communicator and a people person. Aadam and the crew showed up and installed the system. The crew were courteous polite and very quiet... where I forgot at times they were there. I will recommend TE too anyone that I come across that may speak of and air conditioning or heat issues. Kudo's to the entire crew. Thank you, TE.
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We were real impressed with Raul, Aaron and the other 2 gentlemen. From the point they all entered the house together, introducing themselves individually. The were extremely professional, courteous, friendly. They explained everything throughly and left the very clean. We’ve we’re really impressed and a top notch team compared to previous service companies.
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Jason and Micheal did a great job while here. They were prompt, professional, and respectful of my time since I work from home. They explained everything very well.
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Jason is very personable, courteous, and an excellent electrician. He is a valuable representative for your company.
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Nolan was very thorough in locating our electrical issue to ensure he was identifying the problem. He was very personable and easy to communicate with.
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Jason was extremely thorough in diagnosing the problem and explaining the action plan. He was also very courteous.
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I’m technically hesitant. Devin made the process of setting up my ring security system easy and comprehensible.
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Customer has 20 y/o Goodman system that operates for main level. System is not cooling due to failed dual capacitor. Compressor is nearing failure. Condenser fan motor is overheating. Contactor is arcing and low in resistance. R22 pressure levels were low indicating loss of refrigerant. Rusted evaporator coil. Noticed other issues as well in regard to dirty blower wheel and water safety. Informed customer of findings. Based on our findings today, it might be time to think about getting a brand new system.
For this job, we worked on upgrading the main electrical panel. We replaced due to the recall that the panel had.
Install Tesla wall charger and whole home surge protector, replace faulty breaker
SERVICE CALL: Upon arrival homeowner stated the basement hvac system Is not working properly on cooling mode. After troubleshooting I found the heat pump system the indoor evaporator coil is completely ice up and the Line set is ice up too the auxiliary metal drain pan is full of water and don’t have any type of safety float switch to prevent water Damage the condensate pump. Check outdoor heat pump NORDYNE 2 Ton capacity R 22 refrigerant type which is already phased out by EPA . Heat pump system is 19 years old. Test indoor air handler and perform courtesy electronic leak search and I found the evaporator coil has a mayor refrigerant leak due to aged and Conditions plus the r 22 refrigerant is already phased out recommend To upgrade Complete system. Indoor coil still leaking water at this moment Due to ice buildup. Homeowner is aware of the conditions of the system And declined any recommendations at this moment. Homeowner wants to get a quote for complete replacement. A
Repiped all water lines, t&p and also condensation line for tankless water heater in garage, To correct all improper pex piping. Added needed expansion tank, check valve, shutoffs and navien service flush kit. Also corrected vent and intake fittings and piping with pressure fittings and pressure pvc pipes. Flushed tankless as well as courtesy. Ran tankless and tested to ensure proper function.
Diagnosed issue causing loss of power to one receptacle in dining room Replaced main electrical panel in basement Repaired loss of dining room receptacle power by extending existing circuit Inspected issue causing a couple lights to flicker
Major whole home generator installation completed in Hoschton today. Customer wanted backup power for entire house during frequent storm-related outages. Installed 22kW natural gas generator with automatic transfer switch and smart monitoring system. Whole home generator installation included concrete pad preparation and natural gas line extension. TE Certified's whole home generator installation provides Hoschton families with complete power security. System tested successfully and ready for next power outage.
Customer was experiencing a blockage in upstairs main bath toilet. At time of visit I could not recreate blockage. We ran a lot of water from that branch and got no reaction. Customer states that gurgling was heard from that toilet after showering and running bath sink. Clean out in front of house was clear and water was flowing. There’s no active blockage at this moment. Customer did not want to proceed with camera at this time.
Install customer supplied dryer cord that was previously improperly installed by a different contractor.
Troubleshoot Electrical Issue for the Bath Room GFCI circuit #3
I tried saving the old motor and tried wiring backwards to get it to spin the right direction; sometimes it would not spin properly. I installed a New condenser fan motor with the homeowners permission. I installed the new motor and tests it. I also tested the refrigerant pressures. The system was operating at the time of service call. I emailed estimates for flood protection. Homeowner paid for full year 2 systems for homecare plan.
Performed 1 system diagnostics on a 2017 Goodman heat pump that cools the upstairs (couldn’t perform inspection/system not fully operating). I found that the capacitor on the outside unit had failed. I called and checked warranty status and found that it was no longer under warranty. The homeowner had the capacitor recently replaced by another company and wanted me to replace it again. I replaced it and ran the system. I found that the old capacitor went out due to the fan failing and spinning backwards which caused the system to overheat and cause system issues. I advised the homeowner that the system may have other issues like a refrigerant leak or a damaged compressor and further diagnostic will need to be performed once the new fan motor has been replaced and that additional repair estimates may follow. The homeowners both agreed to take that gamble and wanted to move forward with the condenser fan motor replacement. Tech will return tomorrow with the new motor and install it. I le
