Technician was very knowledgeable and explained everything very well. Had an amazing attitude. The best we have dealt with. (We have dealt with a few) this is our first time using TE and we will definitely use them again with some other projects. Overall the experience from start to finish was great. Even the lady who scheduled the appointment was lovely. We will be recommending them to anyone looking for plumbing service.
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Jason was very knowledgeable, professional, and personable. He asked questions to uncover our exact needs and also took the time to get to know us. He did a great job and made sure we were happy with the end results. Thanks Jason!
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Very thorough and explained the whole process. Courteous and professional. Loved the experience.
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Rafael was the best tech I have had , he took his time and found the issue. Excellent!
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I went with TE after seeing a bunch of negative reviews for the company Home Depot had recommended for setting up my new water heater. I'm so glad I did. The entire process was so smooth. When everything was finished, I was informed that I had needed an electrical box, so they had installed one for me. I was sure that was going to raise the price by some insane amount, but I only paid for what I was quoted when the job began. The installation itself looks so clean and professional compared to what I had before. The previous install must have been a DIY by the previous owners or a job by less reputable plumbers. I really can't recommend TE enough.
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This is the second time TE Certified (Phil) has come out to provide us with service and we have been pleased each time with their services. Very insightful and makes things easy to understand.
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Very kind and professional. Great work thank you
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Came in for a no cool call. When arrived noticed that thermostat did not had power. Proceed to check indoor system located in the crawlspace and found that condensate pump was faulty. Also noticed that duct work was filled with dust and debris, causing air flow restriction and making system over work, also there was sings of biological growth. When testing outdoor unit noticed that refrigerant was very low, which means that there is leak in system. Let costumer know about this issues and gave them options. Thank you for choosing TE Certfied!
Installed a new outdoor rated communication cable from an attic furnace to an outdoor a/c unit for a nice family in Auburn.
Performed 2 system diagnostic. For main and upstairs units. Upstairs- found failed blower motor. Motor was locked up with failed capacitor, dirty filter that wasn’t changed since 2023, blower wheel was dirty.no water safeties, evap coil was frozen all the way outside, rust in burner compartment and in burners from water. Unit is R22 Main- found failed blower motor ,failed run capacitor, no pan, no water safeties, dirty blower, charring in board, evap coil also frozen to outside unit. Unit is original to home R22. Filter extremely dirty as well Due to age of units , types of refrigerant and cost of repairs would recommend replacing units and joining homecare. Units are non operational t this time. Based on our findings today, it might be time to think about getting a brand new system.
Today we rewired an outdoor grill area, recessed boxes into brick, separate appliance circuit from general use circuit, installed receptacle under grill and sleeved wires running behind drawers, caulk the sides of burner and grill.
Replace existing lights with water led lights
Diagnosed issue causing breaker to trip for outdoor kitchen
Arrived found evaporator coil, frozen, as well as line set to compressor. Found extremely dirty filter. Blower motor is operating. No in-line safety or wet switch. Contactor not stuck. Dirty condenser coil. Need to return to further diagnose system. Cycled system off and fan on. Upon completion of diagnostic will be able to put estimate together. Customer would like to schedule for Friday, May 2, 2025 if that date not available would have to be Monday, May 12, 2025
Customer was experiencing a mainline backup from 2nd floor branch that serviced master bath restroom. Other fixtures in house were not affected. At time of visit I could not recreate blockage. Good water flow In exterior clean out when diagnosing. Recommend to customer to call us back out if she hears gurgling coming from toilet again. Did not wish to proceed with camera inspection at this time.
Technician diagnosed full system to upstairs level. Tech noticed bad motor bearings, dirty 16x25x1 filter, zone system is bad along with damper motors. Tech highly recommend upgrading full system, tech went over repair vs replacement options. Customer wants to schedule a CA out tomorrow between 11-2pm to go over options for upstairs system.
For this job, I worked on replacing two bath fan motors and trims upstairs in the master bath and hallway bath. downstairs in the basement bathroom, I replaced the whole bath fan for a brand new one, customer supplied. made sure all three bathrooms were properly vented, checked connections and everything is working properly.
Today I took down the old light fixtures and disposed them per customer request. Added new boxes and lights on each side of bathroom sink. One junction box in the attic to feed power for hallway bathroom lights. Customer provided lights. Installed customer provided dimmers in each room. Tested voltage and connections to make sure everything worked properly.
Performed 1 system diagnostic for whole home found outdoor unit non operational. Found failed dual capacitor, dirty condenser coil, dirty blower wheel, no te standard flood protection. Customer wanted to do bandaid repair only at this time. Unit is now cooling but will take some time to reach desired temperature after repair. The bare minimum basic repairs to get the system running today.
Installed two new floor outlets from scratch in living room Installed AF/GFCI breaker to protect circuit
Removed and disposed of leaking supply line inside master bathroom. Supplied and installed new stainless steel braided supply line. Performed minor rebuild on toilet inside Jack and Jill bathroom. Turned water on and tested all work for leaks and proper operations.
