Our heating system was not working. We called for an appointment. We were notified early morning that a tech was coming to help. The service for our heating system was done by Koi P. He was professional and advised us of all the issues we may have. He got our system to work but advised on what our options are moving forward as our system is 10+ years old. We used TE certified for our plumbing, electrical and now our HVAC system. We moved to GA from NY over 2 years ago and would recommend TE Certified for all our home needs!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Jeffrey Phung and his associate were the very best. Knowledge, smart, kind. They took care of everything we needed. Thank you to you both
Overall Experience
Quality
Price
Convenience
Charles Mays came to my house to repair a plumbing leak and replace parts of my water lines all in my crawl space. He worked hard all day. He was courteous and professional and got the job done. Then he gave me a walkthrough and showed me everywhere he had worked. Didn't get that from other companies. Very satisfied.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Tech was professional and got the issue fixed quick and effectively.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Vincent is knowledgeable and friendly! TE has been a great company to work with!
Overall Experience
Quality
Price
Convenience
HVAC installed a light in the AC/Heat for pathogen/mold issues. Please send me the booklet that goes with this device!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Trevor was amazing. Very friendly, informative and helpful. Explained what he was doing and when finished showed me the finished wok. I will definitely call when I need something done. I'll also recommend your company.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Our complete experience with TE was exceptional from start to finish. Placing the service call was easy and they responded in a timely manner. Once the technicians arrive (Cole and Chad), their professionalism was exceptional. Cole and Chad worked great together as a team. It's hard to find a service technician like Cole Dunn that has all of the boxes checked. (Customer Service, Strong Technical Knowledge, Professional Appearance, and Communication) This guy is one of a kind! I can't say enough good things about TE. Thanks for the great experience.
Overall Experience
Quality
Price
Convenience
Tech arrived on time and got the job done, taking care to make sure the little details were handled.
Overall Experience
Quality
Price
Convenience
Replaced failed thermal expansion tank. Replaced PRV as preventative maintenance. Tested for leaks and function, all good. Thank you for choosing T.E. Certified.
Changed out PRV and ball valve with new double union PRV and new quarter turn ball valve also added two access panels THANKS FOR CHOOSING TE CERTIFIED
Today I came out and cut an access hole in the soffit in a spot the customer suspected there was a wire for a previous floodlight, and wanted a new one installed. I cut the hole and discovered there was no wire. I gave the customer estimates for other lighting solutions in this location but we did not move forward with it today.
Replaced 50 gallon natural gas water heater with all required code upgrades. Also, replaced failed pressure reducing valve for the home. THANK YOU for trusting T.E. Certified!!
Today I performed a troubleshoot on multiple issues on the living room circuit. I performed a full circuit redevice. I replaced the box supporting the living room fan with a fan rated side mount box. I also replaced an oversize breaker feeding the water heater. I will return next week to complete the panel restoration.
Stacy called us out today because she had a circuit breaker trip. Upon arrival Stacy found a problem with a charging cube. I recommended replceing the outlet and install a dual function breaker. After she spoke with her husband mark we just replaced the breaker. We also installed a light above the stair way.
Provide and install a Lutron caseta switch and new bulbs for the Garage coach lights.
Ductwork repair . Insulated wall stack in the attic and replaced 6” flex in the kitchen. Tested system with no issue on heating and cooling.
We came out today due to the Carbon/Smoke combo located in the basement area. The combo detector was sounding the low battery alarm. We took the battieres out of the unit and checked the voltage. The batteries volts were high 1.3 volts to low 1.4 volts. The homeowner gave us new batteries for the unit. The new batteries volts were 1.5 volts. We put the new batteries in the combo unit and the alarm stopped. We determined the lower volts in the batteries made the alarm go off. We supplied and installed a new duplex receptacle in the cabinet near the stairs going to the attic due to the existing device showing signs of heat build up. The breaker that controls the device is located in the main panel, bottom right tandem paddle “B”. After installing we tested the device and it is working.
Homeowner had attempted to remove the shower cartridge in the master bathroom. During this the cartridge broke off and was stuck inside the valve. I was able to remove it after several attempts and trying different methods. Installed new cartridge and tested. Homeowner had broken screw that holds the handle to the cartridge. I tested and verified all was working properly. The thermal expansion tank is ruptured internally and is no longer protecting the plumbing system. The water heater is 12 years old and I am recommending replacement.
Perform no heat on zones whole system unit. Found 4 foot bypass causing unit to shut off and go into lockout. Also found dirty, blower wheel, dirty, condenser, found coil, broken at aluminum connections, improper, flue pipe, no TE flood protection, found filter backwards, you also had high static pressure, all of the collars on the unit were non-insulated, also had supply for leaking air, control board, and zone dampers will need to be replaced as well as adding a smart bypass to help with airflow and static pressure. System is bypass to be controlled by main level thermostat at this time. We also have an install supervisor to come quote ductwork and possibly a full system. Replacement to get unit under warranty by TE. System is out of warranty and inefficient and cost of repairs are high. Based on our findings today, it might be time to think about getting a brand new system.
Replace the main electrical panel to current code requirements with a larger one that has more capacity for future expansion
For this job, I replaced breakers, lights,
