I appreciate the fact that he talked in layman’s terms and not technical words. He explained work to be done as priority and there was no pressure to have everything done instantly.
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I appreciated Steven's knowledge and attention to a big replacement of fixtures. I'm happy with the job completed!
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Kyle was extremely nice and professional. Explained all issues and answered all questions. In fact, he found an issue with the AC wiring and we are getting it repaired, as Kyle assisted with the discussion with the AC company.
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Thorough maintenance, very professional, very efficient communication, on time, job well done!
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On our most recent visit to look into a water leak, the technician came out at the cost of $249.00. Upon completion we received a quote for just under $8000.00. We had another vendor come out who had the right equipment and was able to find the leak and properly diagnose the problem. A third vendor came out and confirmed the right diagnosis and quoted us $2400.00 to fix the problem. The TE technician diagnosed the water leak in a totally different part of the house, did not have the proper equipment to conduct the diagnosis and then wanted to charge $6000 more for a job that likely would not have resolved the issue. We have used TE a lot for electrical, minor plumbing, and A/C and had rather good service up until the last couple calls. Pricing for TE is out of control and not affordable. We will no longer be using TE for any of our home issues pertaining to A/C, plumbing, or electrical. Very disappointed.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Jordan, thank you for this feedback. We are so sorry to hear expectations were not met. Please reach out to us at 770-291-5566 so we can learn more.
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I can’t say enough good things about Blake and his helper Marcos. After dealing with a stressful situation caused by a previous installation, Blake came in and completely turned things around. His communication was excellent from start to finish — clear, professional, and honest. He took the time to explain everything he was doing, answered every question patiently, and made sure I understood how to keep things safe moving forward. It was obvious that my safety and satisfaction were his top priorities, and that level of care and attention to detail is rare. He was thorough, respectful of my home, and made sure everything was up to code and working perfectly before leaving. He quite literally saved the day. I’d recommend Blake / TE Plumbing to anyone who wants the job done right the first time.
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Got tech same day and completed job quickly and professionally.
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Vinny and the other tec did a great job !!!
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Fabian answered all our questions and was very knowledgeable and easy to work with!
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During our visit, two new gas lines were installed in the backyard. One gas line was installed to the grill. Another gas line was install to the fire pit. Each gas line comes from the gas meter to each fixture. A trench was hand excavated for each gas line, roughly 15-20 feet. After the gas lines were completely installed, they were pumped up with 20 psi of air for 45 minutes to assure there were no leaks. Isolation valves were added at the meter and at the fixtures. Tracer wire was added so each gas line can be located. Each fixture was tested for leaks and functionality after completion. Thanks for choosing Te Certified!!
We installed this system and home owner was on our home care plan until 2025. Explained home care. Checked filter and left extra. Checked all operations.
For this job, I installed a bidet circuit
Customer called about a slow draining kitchen sink. We tested the sink and saw that it was due to a partial clog in the disposal side. Also we noticed the garbage disposal was not working. Due to the clog we recommended a trap cleaning customer had $73 drain cleaning coupon which we applied. We also recommended a new garbage disposal because of the state of the previous disposal. We recommended endure for pipe maintenance. We then checked the water heater which was 10 years old but installed properly. We then checked the water pressure which was about 50 psi. We replaced the garbage disposal and cleaned the trap. We treated the drain with endure. We tested the sink drainage and disposal functionality, everything is functioning properly.
Wire and install new outlet and install tv
Properly Performed spring/fall maintenance on a whole home system. Replaced the air filter, checked blower wheels for built up dirt/dust, cleaned flame sensors, cleared inducer ports, tested hot surface igniters, took delta Ts, cleared drain lines, tested safety switches, tested all electrical components, tightened all electrical connections, took running volts/amps, monitored systems operations. Homeowner signed up for a membership as of today.
Install a steel bollard for the water heater to prevent large objects such as vehicles to damage the water heater. Permit will be submitted for inspection of the heater that is now complete.
Replaced sewage ejector pump. Installed a liberty 404 in the same place as the failed pump. Installed new ball and check valve on the discharge side. Ran water and watched the pump go through two cycles. No leaks or other issues.
Each table has a switch to turn on the control panel and the switch at the 1st table to the right had failed and was broken. I removed the panel at the table and found a receptacle when the table plugs into, I tested voltage in-between each leg of the switch and got 120v. I jumped the terminals and the table turned on. Due to the unique switch I informed the manger that I could get the table working again with a different set up. I installed a new surface mounted box, decora single pole switch and a plate. After installing I turned the switch on and showed the manager that it is working again. I informed him that if they can find a replacement switch that matches the rest of the tables that we would replace it at no additional cost. Inside the GE secondary panel I found (2) non listed breakers. Having non listed breakers could result in the buss bars being damaged and the panel would have to be replaced. I sent over an estimate for the repairs.
Customer stated that they lost power in the upstairs master bathroom. Which I found on the right sink to have quick wiring done to the device and when plugging something in it would create intermittent power issues. I went to all the devices in the bathrooms and found this wiring done as well. A GFCI in the garage is what controls the bathrooms, master bathroom, powder bathroom, and upstairs. I replaced all the devices with new, I applied Shepard hooks to all the devices and installed new plates. I installed a new dual function 15 amp breaker at the panel on circuit #30. After completing I tested the circuit and walked the homeowner through it. I did notice that one device in the garage is not GFCI protected and I made the homeowner aware.
Customer called us out because her light over her garage door stopped working. After a troubleshoot I found that the light was tied to a photo cell on the side of the house. The photo cell had gone bad and the box was completely rusted. I replaced the box and the photocell. While inspecting the panel I noticed that 2 of the 15 amp breakers were sharing a neutral. I replaced the breakers with a 2 pole breaker so that both circuits have a common trip. I also installed surge protection and a ground ping bridge by the meter. Customer also had a light in her garage that the lightbulb had gone out in and she could not change it herself. I swapped the bulb for her with a lightbulb she provided.
Garbage disposal was leaking from the bottom. I replaced the disposal, collar, and electrical conduit.
Customer called about a clogged toilet in the hall bathroom . After testing all of the fixtures in the bathroom we localized the issue to the toilet. We ran the closet auger through the toilet and pulled back a wad of tissue. We flushed the toilet to test. The toilet is now functioning properly.
We troubleshot a switch not working and replaced it
Repair wiring at front door and install two lv rings to prep for cat8 run