Overall Experience
Quality
Price
Convenience
Given Tyler’s experience and knowledge in the plumbing industry - he answers questions and provides recommendations on current and future services.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
As usual TE Certified did a great job. An outlet was not working and it was fixed. But they also found other issues. Kyle and his team were amazing.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Nate arrived and went right to work. He was very professional, kind and informative. He seem to really care about our situation!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Jason was knowledgeable and conscientious. He maintained a keen customer focus and rejected first incorrect and damaged equipment that was delivered. He explained everything thoroughly and made sure I was completely satisfied.
Overall Experience
Quality
Price
Convenience
David and James were simply outstanding .. Both were super professional , courteous and knowledgeable technicians. They installed a new water heater for us and had us up and running in just a couple of hours… A job well done!!!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Knowledgeable, helpful and thorough inspection. Excellent communication about status and options for next step.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Found 2017 Rheem furnace with a dirty flame sensor. I cleaned the flame sensor and tested the furnace several times. The furnace was operating at the end of service call. Customer declined to sign up for the homecare program. I left theTE brochure. No inspection performed.
Called out to address a leaking water heater. Upon arrival found that the water heater was discharging water through the T&P valve due to the pressure being excessively high. Gave the homeowner multiple options for replacement of either just the pressure reducing valve to regulate the pressure and also for being proactive and bundling the PRV with the water heater due to it being almost 10 years old. Homeowner agreed to be proactive, and to swap the water heater and replace the PRV. Begin work by shutting off water to the home and draining the system. Once system was drained, replaced old PRV with a dual chamber, all brass PRV. Removed old, leaking water heater and replace with a new Rheem six year warranty, electric water heater with all current code requirements. Once all work was complete, reintroduce water to the system and tested everything for leaks and functionality. No leaks and everything is functioning properly. Water pressure in the home was set to 65. Thank you for trust
Replaced half of gen 2 breakers in panel, prioritizing use. Left estimates for remaining gen 2 breakers as well as surge protection
Relocated Tesla wall charger from next to panel, over to exterior far side of garage
Replace defective water meter with new water meter
I came out today due to the upstairs bedrooms on the left had no power. I checked a few devices and found Hot/Neutral Reverse which means “Open Neutral”. I found the issue on a burnt neutral located in the first bedroom on the left on the wall in front of the bed. I cut back the old wiring and tapped everything through to verify that this was the issue before proceeding. I informed the customers what was going on and they agreed for me to do a room re-device so I removed the old receptacles switches and plates and supplied installed new ones. I also went through clean the boxes out and scraped the paint off the equipment grounding conductors before reinstalling the new parts. After completion, I verify that everything was working and it is down in the foyer. I removed the existing surface mounted fixture and installed a new customer supplied crystal chandelier. The bulbs were not on site so I informed the homeowner what bulbs to get. Additional Notes: The quick wiring found on the ups
Called out to address kitchen faucet that would leak overnight when pressure would get too high. Checked the pressure in the home on a static test and found that the pressure was at 70 but was slowly rising to 80 within a matter of seconds. Also did a dynamic test and found that the pressure dropped from 80 to almost 40 meaning that the diaphragm in the PRV has failed. Gave the homeowner options to replace the PRV and to replace the kitchen faucet due to it being compromised due to the high pressure. Homeowner decided to only go with the PRV today. Begin work by shutting off water to the home and draining system. One system was drain, cut out old single chambered PRV and replaced with a new dual chamber all brass PRV. Once work was completed, reintroduce water to the system and tested for leaks and functionality. No leaks. Bled all air out of the system and checked the pressure on a static test, pressure is now at 65 and holding. On a dynamic test found that the pressure would only d
Customer currently has a failed check valve in the cold inlet which is allowing a cross connection between the hot and cold lines. Replaced check valve to prevent this from happening Tested work and everything is working as it should at this time Thanks for choosing TE Certified
Customer had new clothes washer installed earlier this week and installers could not remove one of the old supply lines. It was leaking at the collar nearest the valve. Customer already had the new hose so we used that and replaced it. We noticed the box and the valves were very old and will likely leak or fail sometime soon. We also noticed the water heater is 12 years old and no longer under warranty. We highly recommend getting these two projects done soon to avoid any major problems.
Replace older outlets (3) Replaced mismatch breaker (3) Informed customer on challenger panels, double tapped neutrals, and mismatch breakers.
Replaced p trap underneath kitchen sink. Due to the age of the water heater I highly recommended water heater replacement. Also recommended whole home smart water shutoff valve to prevent any future leaks. Provided quotes. (Customers have the option to sign and accept the quotes through email to get on the schedule) Thank you for choosing TE Certified.
During our visit, the customer showed us to the water heater. He mentioned he recently noticed some water on the floor around the water heater, as well as inside the water heater jacket. He also mentioned the water heater was 8 years old. I was able to quickly see that the tank was leaking. I spoke with the customer about multiple solutions. I created multiple estimates and presented them to the customer. An estimate was approved for the work to begin. The old tank was removed and hauled away. A new 50 gallon gas water heater was installed in its place. The old Goulds recirculating pump was replaced with a Grundfos Alpha series. The new recirculating pump was connected to the customers phone and set on a custom schedule. This water heater install included new b vent all the way up to the ceiling, as a courtesy. Considering the previous water heater did not have an expansion tank, I was able to locate the thermal expansion valve. I capped the water line that was connected to the therm
Replaces corroded meter and panel for subdivision entrance. We installed a new meter base, new wires to panel, and installed a new outdoor rated panel. This is a 100 amp panel. We installed new breakers for this panel. We also installed a proper grounding system. We replaced the existing outdoor box and outlet with a new outdoor rated box and weather rated outlet with a new bubble cover. We installed a new low voltage lighting transformer as well. We also installed surge protection for this service. We pulled all required permits We will be having the inspection 1/8. Georgia power is coming back 1/8 for reconnect. We will also be installing a sticker with the available fault current, date fault current test was performed, and address. We will collect the remaining amount once power is restored.
