Our heating system was not working. We called for an appointment. We were notified early morning that a tech was coming to help. The service for our heating system was done by Koi P. He was professional and advised us of all the issues we may have. He got our system to work but advised on what our options are moving forward as our system is 10+ years old. We used TE certified for our plumbing, electrical and now our HVAC system. We moved to GA from NY over 2 years ago and would recommend TE Certified for all our home needs!
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Jeffrey Phung and his associate were the very best. Knowledge, smart, kind. They took care of everything we needed. Thank you to you both
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Charles Mays came to my house to repair a plumbing leak and replace parts of my water lines all in my crawl space. He worked hard all day. He was courteous and professional and got the job done. Then he gave me a walkthrough and showed me everywhere he had worked. Didn't get that from other companies. Very satisfied.
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Tech was professional and got the issue fixed quick and effectively.
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Vincent is knowledgeable and friendly! TE has been a great company to work with!
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HVAC installed a light in the AC/Heat for pathogen/mold issues. Please send me the booklet that goes with this device!
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Trevor was amazing. Very friendly, informative and helpful. Explained what he was doing and when finished showed me the finished wok. I will definitely call when I need something done. I'll also recommend your company.
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Our complete experience with TE was exceptional from start to finish. Placing the service call was easy and they responded in a timely manner. Once the technicians arrive (Cole and Chad), their professionalism was exceptional. Cole and Chad worked great together as a team. It's hard to find a service technician like Cole Dunn that has all of the boxes checked. (Customer Service, Strong Technical Knowledge, Professional Appearance, and Communication) This guy is one of a kind! I can't say enough good things about TE. Thanks for the great experience.
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Tech arrived on time and got the job done, taking care to make sure the little details were handled.
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Homeowner had attempted to remove the shower cartridge in the master bathroom. During this the cartridge broke off and was stuck inside the valve. I was able to remove it after several attempts and trying different methods. Installed new cartridge and tested. Homeowner had broken screw that holds the handle to the cartridge. I tested and verified all was working properly. The thermal expansion tank is ruptured internally and is no longer protecting the plumbing system. The water heater is 12 years old and I am recommending replacement.
Perform no heat on zones whole system unit. Found 4 foot bypass causing unit to shut off and go into lockout. Also found dirty, blower wheel, dirty, condenser, found coil, broken at aluminum connections, improper, flue pipe, no TE flood protection, found filter backwards, you also had high static pressure, all of the collars on the unit were non-insulated, also had supply for leaking air, control board, and zone dampers will need to be replaced as well as adding a smart bypass to help with airflow and static pressure. System is bypass to be controlled by main level thermostat at this time. We also have an install supervisor to come quote ductwork and possibly a full system. Replacement to get unit under warranty by TE. System is out of warranty and inefficient and cost of repairs are high. Based on our findings today, it might be time to think about getting a brand new system.
Replace the main electrical panel to current code requirements with a larger one that has more capacity for future expansion
For this job, I replaced breakers, lights,
Arrived on site to troubleshoot why the subdivision entrance Christmas lights and landscape lights aren’t working. We tested voltage at the main panel and realized the panel is not receiving power. We tested the load side of the meter and was not receiving power. We tested the line side of the meter and was receiving proper voltage. The meter and panel are severely corroded which can affect voltage. We recommend replacing the meter and the panel. We will need a Georgia power engineer on site to ensure we can keep the meter/panel in the same location. If not, we will need to move the meter/panel to a new location where we have the proper clearances. The amount collected for the troubleshoot will be discounted once the future work is completed.
Had to replace hose in garage for leak detection. Was not able to diagnose leak because we’re not able to find it. Recommend replacing whole main line.
Replaced customer supplied kitchen faucet and installed customer supplied reverse osmosis system.
Run cable In exterior cleanout to clear blockage Cleared mainline blockage by pulling toilet in main floor hallway. Ran k409 machine in drain. Was able to successfully clear. Toilet has closet flange glued/ stuck at base of toilet. Let customer know. Toilet is temporarily set but was not able to put wax ring. Camera scheduled for Monday.
Customer has several leaks on abs drain piping towards back of crawl as well as development on copper water piping in different areas. Will remove defective sections of piping (water and drain), and install new piping connecting back to existing piping. Will also rework piping for water heater and install new main shutoff valve.
Today I ran a new 30 amp circuit from the main panel through conduit across the garage down and into a custom sauna where I made the connections inside of the heating element and mounted it to the wall. I also installed whole home surge protection.
Toilet was leaking into the ceiling of the kitchen. Removed toilet and found that the flange had been extended previously. The extension ring had come loose from the top of the top of the flange and was causing the leak. I removed the extension ring, flange, and pipe from the fitting. I glued in a new piece of pipe and flange. I used a spacer ring underneath the flange. I screwed through the flange and spacer to the subfloor. I recommended that the customer have the subfloor replaced due to rot. Toilet is now working with no leaks.
For this job, I install two dedicated circuits in the basement
Install a new support box, chandelier and electronic low voltage dimmer.
Homeowner has a leak in the yard in front of the meter. Excavate dirt around meter and find leak. Cut out failed section of PVC pipe and replace with new 3/4 type L copper. Install new 3/4” viega 90° fittings. Install new meter nipple. Pressurized water line and ensure no leaks. Refill hole with dirt. Dirt was washed away when the leak occurred, homeowner will need to purchase some fill dirt to fill rest of hole.
