Tom was very sweet and friendly. He explained everything to me in a way that I would understand having no background in AC units as a first time homeowner. I was also able to make an appointment day of (on a Friday) and get someone to stop by for a quote next day (Saturday)
Today I had the opportunity to use TE Certified. Cory, the Technician, was excellent! He was punctual, friendly, knowledgeable and professional. He also has great interpersonal skills, which is important when dealing with customers. I always think that a company should be rated on the quality of the people that they have on staff. Because of the excellent service that was provided, I will definitely use TE Certified in the future for any electrical needs that may arise!
Ben showed up right on time! Was very professional. Explained everything that was wrong, how he would fix it and how much it would cost. Great service.
Quality job Jose explained what he had done backed it up with comparison photos. Very professional. Great company.
LeeAnn was knowledgeable and thorough, explained everything in detail with pictures, Outstanding job...thanks
Excellent and prompt service from David…thank you!
Adam is a great electrician. He instills confidence in his abilities to fix problems.
Josh was great! Timely, friendly. Very helpful. This was a great customer experience for me. I would recommend TE Certified Techs to anyone. 😊
Dell was great! He offered a great explanation of the issue at hand and did an amazing job of getting everything back up and running!
Wayne is fantastic! He installed my new light fixture and fan quickly and helped resolve a few issues with how it was originally installed. I’ve worked with Wayne for years. He’s so friendly and does great work! He’s a true asset to the company.
Andrew was prompt and professional. I’m very happy with his customer service and would definitely use him again. Also, TE Certified’s communication throughout the appointment process was fantastic.
Carlos was very kind and knowledgeable. Often times, electricians will try to take advantage of customers, but I felt that he was very honest about what I needed and didn’t need. He set up everything perfectly.
Found bad capacitor. Recommend replacing capacitor and adding hard start and doing coil cleaning. System is back up and running now. Come out tomorrow to add hard start. Shops closed and didn’t have part. Make all repairs necessary to restore the unit to full health and eliminate all other concerns.
Troubleshoot fridge issues. Gave options to replace and offer different method of dual function protection other than just breaker.
Upon arrival the homeowner had 8nfromed me that she had turned the equipment on a/c and had noticed that the house was not cooling down even thought the thermostat indicate cooling operations were on. When inspecting the equipment I had noticed oil in the drain line and all over blower compartment. Checked evaporator coil and found that the coil has rusted out and has formed a refrigerant leak in the system. After performing full maintenance on the equipment I had noticed that natural wear/tear has wreaked several key components on the equipment and due to age, no longer having warranties, missing safety devices, and being out of refrigerant at todays visit I highly recommend considering replacement versus est repairs/upgrades being made to the equipment. Schedule install supervisor to provide quotes on replacement of entire system
Replace ceiling fan in room and troubleshoot lights dim in ceiling fan
Provide and install new Rheem Endeavor Classic Plus 16 SEER2 Series 3 ton heat pump with three-stage compressor, matching Endeavor Classic Plus Series three-stage air handler with7.5 Kw heat strips and ECONET WiFi enabled communicating touchscreen thermostat.
Install a new customer provided Toto Washlet bidet seat in the main floor master bathroom.
Performed HomeCare inspection on 3 systems (Upstairs, Main floor, and Basement). Checked both heating and cooling. Changed 1” air filters. Cleaned flame sensors and checked safety switches. Checked electrical components, including capacitors. Read refrigerant pressures to ensure system is running properly. Homecare maintenance plan for 3 systems. Replacement AprilAire 413 Media Filters for the upstairs and main floor systems.