Great service, thank you for explaining everything well and getting me connected ahead of potential winter weather.
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Kevin, was very knowledgeable, professional, humble and king. He was attentive by explaining what updates needed to be done and why! Kevin, was Very Impressive, honest and outstanding! A true asset to your company. ✅👌🏽👏🏽
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Austin Newman is a trustworthy plumber. During the coldest days this winter, our water heater broke down and we only had bone chilling cold water. Austin took care of calling Rheem to order the needed parts. He prioritized us in his schedule and when the needed part arrived at their company, he promptly installed it the following morning. Now we have hot water again! I highly recommend TE Certified for reliable plumbing and HVAC repairs.
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Joshuia showed knowledge and caution with his work. He let me know what to expect and provided a completion ETA. When posed with risky challenge of a thin toilet connection, he calculated that he may need support of another technician rather talking on a potential risk of it breaking. P
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Very quick response and incredibly knowledgeable. Cody not only resolved my issue but checked all other areas for potential issues and recommendations. Will use again!
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Andrew was incredible and explained everything clearly the entire way through our repair
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The best customer service ever!
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Cole did an excellent job upgrading my kitchen lighting today. He also installed outdoor outlets that I really needed. I had been running extension cords through the garage and basement for Christmas lighting. It was truly a “Griswold Family” moment when all the Christmas lights came on without all the hassle! Now I have safe lighting, professionally designed. Cole is a pleasure to work with and I will definitely call him again when needed.
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Michael was professional and throughly did his job. Explain the repair that needed to be done and call the office to get an appointment for repair today. We can always count on T.E. If we have a problem, they'll be there for us. Thank you
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Jeff and TE Certified is the most comfortable I ever felt with any plumber. He assessed my plumbing issues and thoroughly explained them. He was honest with what was going on, and how long the work would take. In another note, i personally attempted to replace a shower cartridge but forgot to put the locking pin back in. I mentioned it to Jeff the morning he arrived, and before he did any scheduled work, he told me the urgency the pin needed to attached , he he went of his way to attach the pin. I am greatly satisfied with Jeff’s knowledge, work, and helpfulness.
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Very professional, thorough explanation of work completed. Very detail oriented.
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For this job we inspected electrical system for water damage due to customer having a flood due to broken water line.
Outlets in kitchen not working, decided to do a re-device for the dining room and kitchen countertop circuit. Changed out two breakers for that circuit do to it being a gen 2 ch breakers. Customer also wanted an outlet installed in his data cabinet, gave estimates for whole home re-device and to change out all gen 2 breakers in the panel.
Basement level. Bathroom faucet leaking from hot water distribution line inside the cabinet space. Water was already off to the home. Still very slowly leaking. This is on gray polybutylene. Customer agreed to our quote to repair the line by replacing the shut off valve.And a portion of the line inside of the cabinet. After doing so, we slowly turn the water back onto the home and primed.Any air that was potentially in the lines and then turned the water heater back on. The water heater is 12 years old. I also expressed to the customer that they really need to replace the gray polybutylene.Within the home, as this is not their first repair.And the house is over thirty years old. I have left them with a quote in order to do a repipe. Thank you for choosing and trusting te with your plumbing needs
Inspection - 9 year old Lennox Equipment- Zoned Performed inspection on 9 year old Lennox system that serves all 3 floors, system zoned and builder grade model. System tripped high limit in first 15 minutes of run time. I removed high limit and inspected heat exchanger. The heat exchanger is compromised, the blower motor is over amping, and the blower wheel is dirty. Let system run after it cooled down, after about 5 min the flames cut out and the system displayed a code for dropping out flame. I removed and cleaned the flame rectifier with the homeowners permission to address this issue. At the outdoor unit the system appears to be a bit low on refrigerant, but with an outdoor temperature below 58°, and the charging chart not going below 70°, it’s hard to truly tell if the system is struggling. This particular equipment is not designed to operate zoning. The issues that are revealing themselves are directly related to improper equipment application. Thank you for choosing T.E. Cert
Homeowner has a leak that was located underneath the kitchen cabinet. The kitchen cabinet has a base with water lines underneath. The leak can be heard from inside the cabinet. Cut out and removed base of cabinet. Found leak once 3/4” PEX water line for the hot side. Cut and removed failed section of PEX piping. Installed new 3/4” PEX piping with a 90° fitting to reduce stress on previously bent PEX. Turned water on and tested kitchen sink to ensure proper function. Found no additional leaks at this time. Homeowner has a thermal expansion tank that is six years old. Removed old thermal expansion tank. Charged new thermal expansion tank to 75 PSI. Installed male adapter into female adapter attached to existing plumbing system. Installed thermal expansion tank bracket on nearby stud. Mounted expansion tank to bracket. Installed approximately 2’ of new 3/4” Type L copper to expansion tank. Labeled and dated expansion tank. Turned water on and tested for leaks. Turned on recirculation pu
We removed 3 ceiling fans and replaced a chandelier. We broke one of the globes for the light fixture the replacement globe will be here Monday. We need to reach out to the customer to schedule a return visit to install replacement globe.
During our visit, the customer mentioned the temperature and pressure relief valve on the water heater was letting water out. I noticed he had a bucket under the t&p and it was about 1/4 of the way full. The bladder in the expansion tank was ruptured which caused the t&p to relieve water at a consistent rate. Estimate were provided to repair the issue. An estimate was approved for the repair to be made. A new thermal expansion tank was installed and pumped up with 70 psi. A new temperature and pressure relief valve was also installed and connected to the original discharge line. These repairs were tested for leaks and functionality after completion. Thanks for choosing Te Certified!!!
Repaired pinhole in copper pipe and replaced expansion tank. Tested for leaks and function. No issues.
Customer called us out to her home because the floor joist are being replaced. A floor joist had wire running through and she needed them to be rerouted. Pulling on the wire, the wire was not connected to any switches or outlets so we just demoed the wire today.
Homeowner experiencing spurts of cold water when hot water is on. The homeowner previously had another plumbing company out who initially installed their tankless. Upon initial inspection, I found there were no check valves installed on the dedicated recirc line as well as the incoming cold line. I shutoff the dedicated recirc and turned the recirculation mode off at the unit. Then I tested for spurts of cold water and found no cold, but some spurts of less than constant hot water. I also found that the condensate line was done in pex and leaking at a fitting. I recommended installation of their 2 check valves as well as replacement of the condensate line with cpvc. The homeowner opted to call the company who installed the tankless for the recommended solution.
We came out today to diagnose the ac unit. Upon inspecting the unit we found nothing wrong electrically
Brand new install , from other company. Heat is not working. Draft inducer motor starts, but it runs for about 15 seconds and gives the code EEJ. It is related to bad circuit board or thermostat communication error. I inspected the entire system, all wire connections are secure, got 120volts to the inducer motor. I unhooked all thermostat wires from the board and bypassed the heat, and still doing the same thing. Circuit board needs to be replaced in order to do the full diagnostic. Other thing is happening. When I unhooked the blower motor wire, from the board, the heat worked, but not the blower motor. As I hooked blower motor wire back to the board, the heat stop to work and gives the same error code EEJ. It’s possible the blower motor is shorting the heat. Circuit board is in back order and will take 2 weeks to get it. Customer will contact the company that installed this system.
For this job I work on the gas system. Customer had a leaking gas line going to the water heater. Due to the line being old 3/8 copper. The line needed to be replaced. With customer approval I ran about 45ft of 1/2 TracPipe from the main line to the location of the water heater. Once installed I did a pressure test. Once passed I turn the gas on and recite water heater. Everything is back running probably. No other issues was found thanks for choosing TE Certified.
Install new grundfos recirc pump above heater, in addition to installing a new cross over tee in upstairs hall bath.
For this job, I inspected a loss of power to the house