Great service, thank you for explaining everything well and getting me connected ahead of potential winter weather.
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Kevin, was very knowledgeable, professional, humble and king. He was attentive by explaining what updates needed to be done and why! Kevin, was Very Impressive, honest and outstanding! A true asset to your company. ✅👌🏽👏🏽
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Austin Newman is a trustworthy plumber. During the coldest days this winter, our water heater broke down and we only had bone chilling cold water. Austin took care of calling Rheem to order the needed parts. He prioritized us in his schedule and when the needed part arrived at their company, he promptly installed it the following morning. Now we have hot water again! I highly recommend TE Certified for reliable plumbing and HVAC repairs.
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Joshuia showed knowledge and caution with his work. He let me know what to expect and provided a completion ETA. When posed with risky challenge of a thin toilet connection, he calculated that he may need support of another technician rather talking on a potential risk of it breaking. P
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Very quick response and incredibly knowledgeable. Cody not only resolved my issue but checked all other areas for potential issues and recommendations. Will use again!
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Andrew was incredible and explained everything clearly the entire way through our repair
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The best customer service ever!
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Cole did an excellent job upgrading my kitchen lighting today. He also installed outdoor outlets that I really needed. I had been running extension cords through the garage and basement for Christmas lighting. It was truly a “Griswold Family” moment when all the Christmas lights came on without all the hassle! Now I have safe lighting, professionally designed. Cole is a pleasure to work with and I will definitely call him again when needed.
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Michael was professional and throughly did his job. Explain the repair that needed to be done and call the office to get an appointment for repair today. We can always count on T.E. If we have a problem, they'll be there for us. Thank you
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Jeff and TE Certified is the most comfortable I ever felt with any plumber. He assessed my plumbing issues and thoroughly explained them. He was honest with what was going on, and how long the work would take. In another note, i personally attempted to replace a shower cartridge but forgot to put the locking pin back in. I mentioned it to Jeff the morning he arrived, and before he did any scheduled work, he told me the urgency the pin needed to attached , he he went of his way to attach the pin. I am greatly satisfied with Jeff’s knowledge, work, and helpfulness.
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Very professional, thorough explanation of work completed. Very detail oriented.
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Repaired pinhole in copper pipe and replaced expansion tank. Tested for leaks and function. No issues.
Fay called us out to her home because the floor joist are being replaced. A floor joist had wire running through and she needed them to be rerouted. Pulling on the wire, the wire was not connected to any switches or outlets so we just demoed the wire today.
Homeowner experiencing spurts of cold water when hot water is on. The homeowner previously had another plumbing company out who initially installed their tankless. Upon initial inspection, I found there were no check valves installed on the dedicated recirc line as well as the incoming cold line. I shutoff the dedicated recirc and turned the recirculation mode off at the unit. Then I tested for spurts of cold water and found no cold, but some spurts of less than constant hot water. I also found that the condensate line was done in pex and leaking at a fitting. I recommended installation of their 2 check valves as well as replacement of the condensate line with cpvc. The homeowner opted to call the company who installed the tankless for the recommended solution.
We came out today to diagnose the ac unit. Upon inspecting the unit we found nothing wrong electrically
Brand new install , from other company. Heat is not working. Draft inducer motor starts, but it runs for about 15 seconds and gives the code EEJ. It is related to bad circuit board or thermostat communication error. I inspected the entire system, all wire connections are secure, got 120volts to the inducer motor. I unhooked all thermostat wires from the board and bypassed the heat, and still doing the same thing. Circuit board needs to be replaced in order to do the full diagnostic. Other thing is happening. When I unhooked the blower motor wire, from the board, the heat worked, but not the blower motor. As I hooked blower motor wire back to the board, the heat stop to work and gives the same error code EEJ. It’s possible the blower motor is shorting the heat. Circuit board is in back order and will take 2 weeks to get it. Customer will contact the company that installed this system.
For this job I work on the gas system. Customer had a leaking gas line going to the water heater. Due to the line being old 3/8 copper. The line needed to be replaced. With customer approval I ran about 45ft of 1/2 TracPipe from the main line to the location of the water heater. Once installed I did a pressure test. Once passed I turn the gas on and recite water heater. Everything is back running probably. No other issues was found thanks for choosing TE Certified.
Install new grundfos recirc pump above heater, in addition to installing a new cross over tee in upstairs hall bath.
For this job, I inspected a loss of power to the house
Completed home inspection and installed whole home surge protection
Zone system Thermostat for upper level has failed. The thermostat does not send a signal to the zone board. I replaced the nest thermostat and tested all zones. All zones are functioning at this time. Went over equipment with homeowner and explained that this equipment is not designed for zoning and there will be premature failures due to this. At this time the system is heating and cooling properly and to its best ability to. Thank you for choosing T.E. Certified, have a great weekend!
Cut out broken cpvc pipe caused by technician from different company and reconnect back to the plumbing system with new stop valves on the hot side service the kitchen faucet and dishwasher.
Replaced hall shower/tub shower stems as well as the drain and overflow. All work was tested and checked for leaks.
Tech was out for heat expelling hot air into the attic. Tech spoke with customer. Customer showed where air is leaking around drain pan where it was not seal. Tech seal the area around the evaporator drain pan port with silicone at a courtesy. Spoke with customer about checking system out and the following tech came a crossed. Duct work not properly seal at supply. Duct work that is connected at the back is not strapped. System is zoned for 3 levels with no bypass or DAT sensor. Cap on blower is failing causing strain on blower motor. Drain line is needing to be cleared to verify no clogs, No safety switch’s on evaporator coil or wet switch in drain pan. Outdoor condenser is need chemical cleaning. Capacitor on condenser is failing. Changed filter that customer provided. Spoke with customer about repairs on system. Customer declined at this time.
Today we came out to give some options on updating home after moving in. This estimate is to install 2 ring flood lights at flood locations and add a third above outdoor patio, this estimate also includes flipping pantry switch and installing a new can in pantry. We will also adjust family room chandelier to correct height. Customer is purchasing POE cameras for interior install. One by front door and one in kitchen area. Also new fixture in stairwell.. plans changed and we are no longer are doing the POE cameras. On feb 4th we installed a surge pro, pantry can with new switch leg, raised family room chandelier and installed a difficult chandelier. Collected 2k feb 4th. Will be collecting balance of Friday the 13th when we come to install ordered ring flood lights