I love the communication with the TE staff including the technicians. Great use of technology but the professionalism exhibited by the people is what makes this company so great.
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This company provides great communication and service. Their technicians are highly knowledgeable and well trained. A++
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Don’t really know what else to say other than y’all knocked it out of the park! Price was great, Zach was knowledgeable and very skilled. Really went above and beyond expectations
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Got the job done and I appreciate how fast it was done, thanks!
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Jamie the technician arrived on time and appeared and acted like a professional. His service was of old days being courteous and in detailed fashion explaining how the service call would proceed. He even allowed me time to go purchase an extra thermostat to install while he was there. To top off the service he even insisted wearing boot covers while walking on my hardwood floors. I had another HVAC company but will switch to TE for that as well.
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Obed was very courteous, and even had shoe coverings every time he entered my house (without me even asking! A rarity with service personnel around here...). He was knowledgeable and efficient, and very professional. Price was a little higher than I had hoped to pay, but I would gladly pay a little extra for the excellent service I received. Would definitely hire him again!
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Would use this company again. Responded quickly to my needs. Electrician was knowledgable in the products.
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Flushed both water heaters in the garage two times and due to the amount of sediment that was in the bottom of both water heaters
For this job, I completed a two system AC inspection only. I measured all the electrical components of the indoor unit as well as inspected the blower wheel and all major components. Then proceeded to inspect the outdoor unit and measure all electrical components as well as get pressure readings and temperature readings. I explained all my findings to the customer as well as provided estimates. The main concern is that the upstairs unit is low on refrigerant not allowing the system to cool efficiently. I provided a bandaid option to just add refrigerant as well as an option to perform a leak test. The customers filter sizes are as follows: Upstairs : 16 x 25 x 1 Main floor : 15 x 20 x 1 or 16 x 20 x 1
Replacement of both plenums and the ducts. Media filter rack added on to the system. Only 900 cfm on supply and 480 on return was told to put back as is Flue was also rusted and discounted. I turned gas off so heat couldn’t run. Customer is awere
SERVICE CALL FOR LIGHT COMMERCIAL UNITS: Upon arrival customer stated both mini splits units Blue Ridge are not working properly on cooling Mode. After complete troubleshooting I found multiple issues on both Systems. The mini split for main office the Service Disconnect box was Bypass is not up to code check refrigerant charge pressures are extremely low perform courtesy electronic leak search and I found the indoor evaporator coil is leaking refrigerant unit is 7 years old contractor grade Due to aged and conditions I recommend to upgrade complete system. SMALL OFFICE UNIT: I found the mini split is in Poor maintenance conditions the indoor unit is leaking on the wall lot of condensation test Outdoor condenser unit check pressure are extremely low that’s why system ICE UP performed courtesy electronic leak search and aluminum evaporator coil is leaking refrigerant Due to aged and conditions plus costs of repairs I recommend to upgrade complete mini split. Compressor is
The bare minimum basic repairs to get the system running today.
Our client reached out to us in reference to a leaky shower faucet in the master bedroom. Client stated this Moen shower cartridge have been dripping for a while and needed it resolved. Client also had a blown expansion tank in an outdated water heater that he selected not to change. However, the expansiontank in the shower cartridge we’re both replaced and tested for leaks and no leaks were found.
The bare minimum basic repairs to get the system running today.
system inspection. Found no issues at this time. System is operating correctly with a 19.5 Delta T. Location of outdoor unit is directly underneath. The steps does not have 6 feet of clearance above it. Recommend moving unit to the side of the house to get full clearance and full accessibility to service outdoor unit. Based on our findings today, it might be time to think about getting a brand new system.
Completed home care inspection. System is a two year-old system. Inside unit is very clean. Customer stated that they were going to change the filter themselves. Upon inspection of the outdoor unit found debris inside of the unit and on the coils. Also found a bad capacitor. One presenting options to the customer, they accepted to proceed with changing the capacitor and cleaning the outdoor coils. All work is completed, and system is working properly.
Replaced failing thermostatic shower cartridge and located shut off for hose bibb
Make all repairs necessary to restore the unit to full health and eliminate all other concerns. Replaced 2 ton heat pump condenser unit for upstairs level. Tested fully and found no failures at this time.
Disposal is not draining and is not turning on. I removed the unit and replaced. Ensured all connections were properly tighten. Filled the sink with water and released while turning on the disposal. Tested with no leaks.
