Steve was a very nice and hospitable respectful person explained everything in detail and did a thorough job. Thanks again, Steve.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Great job all the way around! And, Steve Samuel is the reason why.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Jose was quick and efficient…..that’s all you can ask!
Overall Experience
Quality
Price
Convenience
The two guys sent were great! Very professional and worked hard. Everything was explained and the work I needed done was done very fast.
Overall Experience
Quality
Price
Convenience
Miguel and team did an excellent job, and completed it in the time they stated it would take. I expect nothing less from TE at this point. Great job Miguel
Overall Experience
Quality
Price
Convenience
As usual, great service. Detailed explanations and upfront pricing. No pressure tactics. A 10
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
He was very good at explaining everything that was needed. He was very professional.
Overall Experience
Quality
Price
Convenience
Miguel was very professional and took time to explain everything he did. He was very knowledgeable and made sure everything worked properly.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Luis did a great job, he was early, respectful, and attempted to trouble shoot all issues.
Overall Experience
Quality
Price
Convenience
- TESTED SYSTEM NOT COOLING FOR MAIN LEVEL. FOUND CONTACTOR IS FAILED & COIL VERY DIRTY. THIS UNIT IS ALSO LACKING FLOOD PROTECTIONS & HAS NO RETURN PLENUM - TESTED UPSTAIRS LEVEL SYSTEM & FOUND FALLED CONTACTOR, DIRTY COIL, & FAILING COMPRESSOR. THIS UNIT IS ALSO LACKING FLOOD PROTECTIONS & RETURN PLENUM. TODAY WE COMPLETED BASIC BARE MINIMUM REPAIRS ON BOTH SYSTEMS INCLUDING CLEANING CONDENSER COILS, REPLACNG FAILED CONTACTORS, AND ADDING HARD START TO UPSTAIRS LEVEL UNIT. CUSTOMER ALSO SIGNED UP FOR HOMECARE MAINTENANCE ON THIS VISIT.
- Tested system not cooling for the upstairs level. Found the system is restricted from the TXV in the evaporator coil. This system is very poor condition and was not maintained along with the age of the system being a big factor. - tested the system for the main level because it was leaking a lot of water into the crawlspace area. Found this unit has a cracked coil pan to the evaporator coil that is not allowing it to drain outside. This system is also 18 years old and in poor condition due to lack of maintenance. Due to the age, condition, and Based on our findings today, it might be time to think about getting a brand new system.
Polybutylene water line is spraying water inside of the garage area. I shut off the water to the home and drained the system, cut out the damage section of piping and replaced. Turned on the water and pressurized the system. Tested with no leaks.
The bare minimum basic repairs to get the system running today. Completed all repairs including replacing evap coil, cleaning condenser coils, install flood protections, and replacing capacitor. Tested systems after repairs and found no failures at this time.
AC and coil installed New line set New drain pan 2 New plenums New whip and disconnect
Tested system not cooling for the pool house of the community. Found system was empty of refrigerant and conducted a leak search. Found the evaporator coil was leaking inside the air handler and needs to be replaced. The system is also lacking TE standard flow protections, and the unit could benefit from adding a UV light to prevent future growth inside the unit and keep the air healthy.
Tested system with water leaking from the furnace. Found the evaporator coil pan was melted from unit getting too hot the when the furnace was turned on. This is due to a cracked heat exchanger! Furnace is not safe to run at this time. This system and the upstairs unit do not have any flood protections. Both condenser coils outside are extremely dirty and the capacitor is failing to the main level. Due to the age and condition of the furnaces on both levels, I did recommend replacement.
Based on our findings today, it might be time to think about getting a brand new system. Performed 1 system diagnostic on whole home system. Found unit completely empty. Unit had no charge performed leak search and found hole in lineset in crawlspace. Seem to be arced from ground wire. Causing a dump off in charge. Outdoor unit did not have low pressure switch and system was running with no charge. Due to chose of repairs and unit being out of warranty. Custimer would like estimate for coil and condenser only.
Move 3x landscaping lights from the tree to the new post
Upon arrival customer stated that ac unit stoped working and that outdoor unit was not coming on. After inspection of system found that unit had a failed outdoor capacitor for the fan terminal. Contactor is very pitted. Checked indoor system blower motor is pulling high amps, blower motor capacitor is bad, blower wheel is very clogged. Furnace is bad shape a lot of rusting inside furnace burners and flue pipe. There is no flood protection on equipment. Advised customer of issues with system, outdoor capacitor is bad, outdoor contactor is pitted, condenser fan motor is bad, blower wheel very clogged, blower motor pulling high amps, blower motor capacitor is bad, recommend in line float switch and wet pan switch. Customer approved only the capacitor to get system back up and running today. Customer declined all other recommendations at this time. Replaced capacitor and system is back up and running at this time. Refrigerant levels did test good.
The bare minimum basic repairs to get the system running today.
Client has us out today because they are wanting to get 4 total bathroom faucets installed as well as the toilet in the basements bathroom needs to be replaced and the toilet seat for the upstairs hallway bathroom is cracked. After presenting options today we decided to go with replacing the prv, replacing both faucets in the master bathroom, as well as fully rebuilding the toilet in the basement. All work is done and tested with no leaks.
Upon arrival customer stated that system was not cooling since Wednesday stated system had been working just fine u til then. After inspection of system found that unit had a failed outdoor capacitor and contactor. Condenser coils were very dirty. Checked indoor unit, blower wheel was very dirty, blower capacitor was bad. Advised customer of issues within unit, recommended new capacitor and contactor for outdoor unit, and chemical coil cleaning of dirty condenser unit, recommended cleaning dirty blower wheel, changing out bad capacitor and adding in line flood protection to primary drain line and wet pan switch for emergency drain pan. Customer approved to have outdoor capacitor, contactor, blower capacitor and cleaning of condenser coil and blower wheel today. Made all repairs for system and tested system operation and everything was back working properly. Made sure drain line was clear and installed new (16x25x1) system filter. Found no issues within unit refrigerant levels. Everythi
