I'm at a loss for words here. I'll try to list a few words to describe Mike: - Professional - Trustworthy - Knowledgeable - Punctual - Dedicated - Comrade - Mindful - Go to guy Mike's level of professionalism is rare. His assistant and Trainee "Aiden" deserves the same accolades.
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These guys are amazing! So knowledgeable and professional. They are so respectful and quick, I wont be calling anyone else
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Tony was excellent and I trust TE to do the right thing in diagnosis & repairs
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Cody did a fine job hanging our chandelier. Worked with us to get the height right spent extra time orienting the direction.
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Great service from start to finish! Kept me informed about technician’s arrival time. And Jordan was super courteous and knowledgeable-explained everything and gave options. Did great work even when he encountered unexpected issues in the plumbing.
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Yes! He identified and resolved the problem professionally, expeditiously, and with a friendly manner.
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Good afternoon, This review is related to a customer service call made at my residence on November 28, 2025. The concern involved 4 new ceiling fans that were installed recently by one of your service personnel. Two of the fans installed were inoperable and not functioning. The technician who installed the fans initially made the service call. Apparently the fans needed to be paired which was causing the malfunction. The service call was $149.00. I thought that this was poor customer service and was totally inappropriate. Really don’t know what caused the issue, but this was a follow-up service call from a recent installation and could have been handled in a more professional way. I paid the technician to show my loyalty as being a good customer But after thinking about this situation, felt that your management team should know about this. Appreciate immediate action be addressed toward my concern. Thanks for your support.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
We are sorry to hear that expectations were not met. Please reach out to us at 770-229-5566 so we can learn more about this.
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Jason went above and beyond. He thoroughly diagnosed the issue, provided a range of options, and worked with precision and care, and reviewed and explained their work. He and his coworker, Cody, did excellent work and cleaned up when they were done. Much appreciated!
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I thought the man who came out was excellent, gave us an expert opinion and identified the core issues we were facing. Would recommend to anyone.
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Ben is extremely friendly and a pleasure to work with!
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Completed repairs, including replacing the dual capacitor and the resettable limit switch for the burners. Tested fully after replacements and no failures at this time.
For this job, I gave the homeowner Mr. J. Jackson a second opinion from the first plumber he had come out. Mr. Jackson is being charged $27,000 for using 1,000,000 gallons of water yet there is no leak on the water main service. The meter is not even showing any movement when isolated or when wide open I believe as the first plumber that came out here, that this is either a clerical error with the city of Atlanta‘s water company or a faulty meter that needs to be replaced.
Customers pull out Kitchen faucet was leaking from Pull out spray hose. Customer agreed to our quote to replace their supplied kitchen faucet. I turned the water off locally underneath the sink.And uninstalled, deal old faucet and then installed the new one. I then returned pressure to the faucet and tested for leaks. No leaks. Made the customer aware that the old faucet had put a lot of water into the cabinet.There was very little water damage to the cabinet.And I did dry it up as best as possible and cleaned the area out. Customer also has a water heater that is not plumbed.In very well. They have a thermal expansion that is being supported vertically by c p v c. As well, they have an undersized pressure regulating valve. I have given them a quote to take care of both areas regarding the p r v and the water.Heater, and that is scheduled for the week of the twenty second. Thank you for choosing and trusting t e with your plumbing needs
Replaced Ceiling Fan Left Estimate for Surge Protector
Removed and replaced pressure regulator valve with the shut off valve. Repaired water line leak in the garage. Flushed both water heaters and replaced the gas control valve on the left water heater. Turned on the water and pressurized the system, reignited the water heaters. Replaced the thermal expansion tank and properly mounted to a stud. The water pressure to the home is now 65 psi. Tested with no leaks.
Installed two 50 gallon gas water heaters, and Prv due to age. Let homeowner know that brown water should clear up soon. Adjusted PRV to max pressure allowed by TE. Let homeowner know that the solution for brown water and water heater maintenance would be to install a filtration system. Let homeowner know how to adjust temperature if needed. Tested and checked for leaks
Replace sewer line by boring new sewer line from city sewer tap at curb to side of house where clean out has been installed. Install new water line by boring at time of new sewer line. Provide a lifetime warranty
Remove existing 9 year old 75 gal gas water heater and recirculating pump with a new 75 gal water 8 year warranty on tank and parts also with a new inline recirculating pump. Includes new expansion tank, drip pan and shut off valve. Checked work for functionality of the heater and for leaks. Performed a walk-through with Steven and showed him the operations of the water heater. Steven Is happy with the work and is glad that he has a brand new water heater that’s now functioning correctly.
Dug down to expose the 2” waterline that serves building complex so that we could replace the RPZ and pressure reducing valve for the complex. Removed section of leaking pipe and installed new piping with RPZ and pressure reducing valve. After installing the valves we then restored water back to the complex, checked repair for leaks and found none. Test of water pressure to be good at 65 psi.
Installed 6 Can Lights Installed Two Switch Legs Installed Dual Function Breaker Installed x2 Wiring in Between Can Lights Installed 2g Box for Box Expand
Homeowner has a wet spot on the Sheetrock in the ceiling of the garage. Wet spot is directly below where the balcony meets the rest of the house and directly below the hose spigot. The balcony acts as the roof to the garage. I cut open the Sheetrock and found no water. I found the water line for the hose spigot. I pressurized the hose spigot line and had it pressurized for over an hour, whilst running the hose spigot intermittently but at no point throughout did I find any water in the ceiling. There is also a condensate line in that area. I poured water into the condensate line but again had no water come through. I believe, with how the house was constructed, along with the wet spot being directly below a top plate supporting the second level, that the wet spot is the result of water seeping in from the balcony floor, under the siding. I advised the homeowner to leave the hose spigot on for 1 week, to be certain on whether or not it is the line for the hose spigot. At the time of thi
