Andrew came to my home for a full-day appointment to replace my hot water heater and complete some smaller jobs as well. He was efficient, thorough, and great to interact with. I would be trilled to have him do any future plumbing jobs for me.
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Andrew and TE team showed up the day of - ice storm, 4 hours after I called. He was professional, and efficient in fixing our problem. We cannot recommend them more!
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Austin is a very impressive young man. He makes me feel better about the future.
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Koi and Enrique are very knowledgeable and professional. Our service experience was excellent. Thank you.
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It was easy to get an appointment and most importantly he showed up on time. Daniel was able to quickly identify the issue and develop a solution.
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Adam is skilled and conscientious. He is focused on details and a nice person. He left our bathroom ceiling in great shape. We happily recommend his work to anybody that needs it.
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Marco was great - timely, polite, professional, and persistent in solving the problem. Would definitely want Marco to help on future electrical issues.
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Jason was extremely competent and helpful, making sure we understood our options and carefully explaining what he did.
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Luis and his team did an excellent job with the electrical and cabling work at our new office! Friendly, hard working and an excellent communicator. Thank you!!
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Very knowledgeable. Super nice man. Explained everything. Very courteous
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Performed diagnostic on two 12yr old amana heat pumps, upon arrival customer stated she wanted both units looked over due to they run loud and downstairs she stated when it’s at 73 it feels cold but 75 she feels hot, both tstst was satisfied at set temp, started on upstairs unit first, cycled heat to 80, unit started up, went to attic and inspected unit, checked filter, recommend TE flood protection wet switch to prevent and water damage to ceiling, evap coil starting to rust, checked blower wheel, blower capacitor, checked heat strips, checked outdoor unit, found outdoor coil impacted, recommend cleaning condenser coil, explained to customer with dirty coil not getting accurate reading on pressures, checked capacitor, reading below specs, recommend replacing capacitor, contactor starting to burn and pitty, recommend replacing contactor as well, checked amp draws and temp split, recommend uv light to help with organic growth inside unit, next started on main floor unit, cycled tstst to
I added a gate disconnect up top for convenience purposes and added a GFI.
Repaired tripping breakers in master bedroom. Master was Redeviced, tripping breaker was found to be an arc inside of one of the master outlets. New homerun for master was ran and everything is working properly. Panel was labeled. Light in the basement was tied onto existing lights so they all operate together. Light in basement storage room was causing breaker to trip. Light was disconnected and two new wafer lights were added instead. All breakers are on and working and all repairs are complete.
I was called out to Winston‘s house for a heating issue. Winston has lived here for 4 years when the house was built so we performed a thorough evaluation. During the evaluation we discovered the zone board is likely intermittent ply working causing the heating issue, the flood protection needs updating, the zoning on the system is a poor application because it is single stage, the zoning is missing its bypass, transformer, and DATS. Today I rewired the system so the main floor thermostat will control everything and the zoning is disabled.
Installed new 50 gallon electric water heater in garage utility room. Reworked all water lines to accomodate the new install. New water heater is installed in a code approved drip pan and elevated above the flood level rim of the pan to prevent water damage to the heater. Secured new expansion tank is secured to structure via a bracket and new 1/4 turn isolating water shutoff valve was installed. Installed code required electrical disconnect and wired the heater testing for leaks and proper function. Expansion tank is set to 80 psi. Client declined replacement of the recirculation pump at this time. We reconnected the existing pump to the water heater. And left it unplugged due to it not working. Left a quote for pump replacement. Existing pressure regulator had failed and was allowing 120psi into the home. Replaced the pressure regulator with a dual union Watts 25AUB and reworked the water line to accomodate the new device. Also replaced the main shutoff valve and added a secondary
Arrived for no heat and found the condensation pump had failed amd was full of water so the thermostat had no power and was burning up making a rubber smell. Before replacing the pump I bypassed it to make sure that was the safety switch killing the system. It was the pump. I replaced the pump and tested it with 3 gallons and the vinyl tubing is ok and dumping water out. System is now heating properly and thermostat is working properly The bare minimum basic repairs to get the system running today.
Came out for no heat call on 2018 Lennox AC/90% Furnace. Upon arrival customer let me know shortly after I called to give ETA, the system came back on. Visually inspected furnace and drain and found vinyl tubing sitting outside still partially frozen. System has condensate pump with a safety float switch. Issue was water in tubing froze causing a back up which tripped condensate pump float switch. When I arrived temps already rose above freezing so issue was no longer present once ice began thawing. Spoke to customer and mentioned that main permanent solution would be to keep tubing inside then fully encapsulate crawl space so it never reaches freezing temps. For immediate solution recommended running tubing to condensate drain in crawl space then fully insulating to help prevent freezing. Also recommended signing up for our Home Care plan for 2 systems for 3 annual visits, priority service and 10% discounts on our services. Customer agreed on repair only for today. Ran tubing to conde
Performed 1 system heating diagnostics on the mainfloor Trane furnace. The furnace is a 2002 model and is in poor condition. I found that the thermostat was calling for heat but the board in the furnace was setting there idle. I ran the unit several times and the furnace ran with no issues; I couldn’t get the furnace to fail again so I couldn’t determine if the board was intermittently failing or the thermostat was intermittently failing. I advised the homeowner of the potential failing furnace board and/or thermostat. I used my inspection camera to look at the heat exchangers and I did find a potential crack. I ran the furnace and found that the furnace was leaking low levels of Carbon Monoxide into the home. I advised the homeowner about the furnace is leaking low levels of CO into the home approx 1-3 ppm. The furnace is was not leaking enough CO at the time of service call but is a safety concern. The furnace may potentially leak higher and more dangerous levels sometime in the fut
TE certified will perform a camera inspection by removing a Fernco on the transition between PVC to cast-iron. TE Certified will attempt to see and locate the obstruction point, which may require a permanent fix. Following the camera inspection, I was able to locate a large belly within the sewer line. Customer was recommended to replace the cast-iron and have a new penetration installed, with replacing the defective sewer line outside of the home. The customer will let me know when they want to go forward with the work.
Nest thermostat showing error message for “No power to R”. Went through all thermostat wire connections and tested for 28 volts and good connections. Wired thermostat back up and system had 28 volts to R wire and message was gone. Tested system and system is operating properly! Thank you for choosing T.E. Certified, have a great day!
Came out to a no heat. After performing a diagnostic check. We found that the system was working and power had been restored. The customer said that it must of just happened. We continued to investigate the system and we found that the PVC flue pipe had previously frozen over. This happens because the 90% furnace utilize a secondary heat exchanger to extract maximum heat from combustion gases. This process cools the exhaust gases below 130°F, causing water vapor—a natural byproduct of combustion—to condense into liquid water, which must be drained via a PVC pipe. During extreme cold temperatures this can cause the flue pipe to freeze up and cause a restriction that can shut the system down until it thaws out. We recommended adding a supply cut out in the basement to help to prevent freeze ups at the furnace as well as water supply lines and drain lines.
Running new dryer circuit, installing breaker for dryer and washer, replacing receptacle for washer
Came in today because costumer was having issues with thermostat and furnace. When testing system found that electrical components were failing and causing a short in the furnace, there was also biological growth inside the system and thermostat was faulty. System is 15+ yo. Let’s costumer know about this issues and presented options including upgrading system. Costumer decided to wait on the upgrade since there is a lot of renovations that he needs to do first so at the moment costumer moved forward with repairs. Work was done and tested. System is. Is up and running Thank you for choosing TE Certified!
