Jason was amazing. He was very thorough. Explained everything and made suggestions.
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Ben did a great job diagnosing my generator issue. He is very knowledgeable about solutions and available upgrades. Very professional!!!
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Completed repair in timely fashion. Our technician Dylan was wonderful.
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Issac did a great job! He was on time, professional and found our issue! He explained what he was doing and showed me what needed to be done to fix it! I highly recommend TE and Issac!
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Kevin showed up exactly on time and was very pleasant and competent. It's always a pleasure to deal with TE technicians. I will be asking for Kevin by name when I call for service.
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Analyzed problem quickly and fixed it. Showed me options for avoiding any future problems. Great job.
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Sam is very friendly and kind. He’s also diligent and hardworking.
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Marshall did our electrical work for a tankless water heater install. He did a great job explaining all our options and was very professional. The work was done quickly and cleanly. We will almost certainly have TE and crew back out for more work in the future!
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We had TE out to check on some persistent hose bib leaks that had developed over time, and Nathan did a great job patiently walking us through all our options and explaining what needed to happen. We ended up going all in on some more significant updates as well, and the team got everything done on time and left the work area clean. Would absolutely recommend and use again.
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Recall no heat performed diagnostic. System had blown fuse so was not receiving any power at furnace board. Fuse was blown asked homeowner if they put the unit in cooling by chance they said yes. Checked outside unit dirty coils and bad contactor. Told homeowner to replace it and homeowner approved. Ran system in cooling and heating and is working properly at this moment. Collected payment confirmed email.
Tech completed repairs for main level system only. Tech found bad thermostat along with other preventative maintenance issues. Tech added safety switches, replaced UV lamp 2yrs before next change, chemical clean ac coil, added 3lbs of refrigerant R410a, ran a leak search, added new thermostat in bedroom. System is properly operating good at this time. Customer purchased home care membership plan for all 3 systems… Thanks for choosing TE Certified if you liked your technician service today don’t hesitate to leave a 5 star review!
Performed a 2 system homecare on 2 hvac systems. I inspected heat exchanger, burners, and ignition components for safe operation. I checked blower assemblies and got great temp rise readings. Flushed drain lines also. Both system heat well. The carrier system needs a new flame sensor and a piece of indoor air quality device. Without an indoor air quality device, airborne particles are circulating through the system and settling on the blower wheel. And ionization system like a iWAVE help reduce buildup by neutralizing particles,odors,bacteria and viruses before they reach the blower wheel.
For this job, the customer had a leaking shower valve coming from the base of the basement toilet, due to it getting clogged, and broke the wax seal. I pulled and reset toilet to fix issue. Then customer wanted options on moving the main shut off in the crawl space, and brown water coming from the guest bathroom shower. I moved the shut off, and PRV to a more accessible location in the crawl space, and removed the black iron pipe going to the tub spout, and replaced with copper to fix brown water issue. I performed work, tested everything, and cleaned up. Thank you for choosing TE Certified.
Based on our findings today, it might be time to think about getting a brand new system.
I responded to the customer’s concern regarding insufficient heating performance. After completing a comprehensive system diagnostic, I confirmed that the thermostat was properly configured and that the Emergency Heat function was enabled to operate during low outdoor temperatures. During inspection of the outdoor unit, I identified a refrigerant leak which has resulted in the system operating with a low refrigerant charge. Due to this condition, the unit has entered a low-pressure lockout. This is a factory-installed safety feature designed to prevent compressor damage when refrigerant levels fall below safe operating limits. I reviewed available repair options with the customer and recommended scheduling an installation supervisor to provide a quote for equipment replacement based on the age and condition of the system. The customer declined further action at this time.The system is currently running in auxiliary heat only and will not run in cool/heat mode until the issue has been
Homeowner had two old water heaters. Today we removed these units and replaced. The new units were piped in parallel enabling them to be isolated if needed. The recirculating system had new check valves installed along with a new recirculating pump. The systems were piped in and verified that the connections were tight. The units were set at 120 degrees per TE guidelines. Everything was tested for proper operation.
Costumer had a pin hole on a 1/2” copper line and a bad expansion tank, secured the expansion tank on the wall and replace the section of pipe that had the pin hole, tested for leaks!
Mounted 2 TVs, added an outlet for a lamp, and replaced a light.
The bare minimum basic repairs to get the system running today. Based on our findings today, it might be time to think about getting a brand new system.
Clear shower blockage Bottle of Endure for preventive maintenance Customer was experiencing a blockage in the master shower on the 2nd floor. Upon arrival I tested the whole bathroom group for a bigger issue, after running water for a long period of time only the shower was. Being affected. I also noticed during my inspection that we had a slow drain in the kitchen sink, I ran cable machine to clear blockage, after multiple attempts we were successful. I ensured the whole house had proper flow.
Troubleshoot why the vanity lights on the 3rd floor aren’t working.
Perform a full hydro jetting cleaning service of sewer line from clean out located at ac unit to blow out any debris from sewer line. This is to be done in addition to replacing the remaining sewer line Ran the hose down the line a short distance before clearing. Could not go any further. Water was seeping from ground. Sewer supervisor is scheduled to go out tomorrow between 8 and 11
