Cody did a fine job hanging our chandelier. Worked with us to get the height right spent extra time orienting the direction.
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Great service from start to finish! Kept me informed about technician’s arrival time. And Jordan was super courteous and knowledgeable-explained everything and gave options. Did great work even when he encountered unexpected issues in the plumbing.
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Yes! He identified and resolved the problem professionally, expeditiously, and with a friendly manner.
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Good afternoon, This review is related to a customer service call made at my residence on November 28, 2025. The concern involved 4 new ceiling fans that were installed recently by one of your service personnel. Two of the fans installed were inoperable and not functioning. The technician who installed the fans initially made the service call. Apparently the fans needed to be paired which was causing the malfunction. The service call was $149.00. I thought that this was poor customer service and was totally inappropriate. Really don’t know what caused the issue, but this was a follow-up service call from a recent installation and could have been handled in a more professional way. I paid the technician to show my loyalty as being a good customer But after thinking about this situation, felt that your management team should know about this. Appreciate immediate action be addressed toward my concern. Thanks for your support.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
We are sorry to hear that expectations were not met. Please reach out to us at 770-229-5566 so we can learn more about this.
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Jason went above and beyond. He thoroughly diagnosed the issue, provided a range of options, and worked with precision and care, and reviewed and explained their work. He and his coworker, Cody, did excellent work and cleaned up when they were done. Much appreciated!
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I thought the man who came out was excellent, gave us an expert opinion and identified the core issues we were facing. Would recommend to anyone.
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Ben is extremely friendly and a pleasure to work with!
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Jose was knowledgeable and thorough with the needed electrical repairs. Always a great experience with TE electricians!
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Jose and Miguel was very good and very informative with what they were doing. I am very pleased with the work and recommendations! Will be using them again!
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Removed and replaced pressure regulator valve with the shut off valve. Repaired water line leak in the garage. Flushed both water heaters and replaced the gas control valve on the left water heater. Turned on the water and pressurized the system, reignited the water heaters. Replaced the thermal expansion tank and properly mounted to a stud. The water pressure to the home is now 65 psi. Tested with no leaks.
Installed two 50 gallon gas water heaters, and Prv due to age. Let homeowner know that brown water should clear up soon. Adjusted PRV to max pressure allowed by TE. Let homeowner know that the solution for brown water and water heater maintenance would be to install a filtration system. Let homeowner know how to adjust temperature if needed. Tested and checked for leaks
Replace sewer line by boring new sewer line from city sewer tap at curb to side of house where clean out has been installed. Install new water line by boring at time of new sewer line. Provide a lifetime warranty
Remove existing 9 year old 75 gal gas water heater and recirculating pump with a new 75 gal water 8 year warranty on tank and parts also with a new inline recirculating pump. Includes new expansion tank, drip pan and shut off valve. Checked work for functionality of the heater and for leaks. Performed a walk-through with Steven and showed him the operations of the water heater. Steven Is happy with the work and is glad that he has a brand new water heater that’s now functioning correctly.
Dug down to expose the 2” waterline that serves building complex so that we could replace the RPZ and pressure reducing valve for the complex. Removed section of leaking pipe and installed new piping with RPZ and pressure reducing valve. After installing the valves we then restored water back to the complex, checked repair for leaks and found none. Test of water pressure to be good at 65 psi.
Installed 6 Can Lights Installed Two Switch Legs Installed Dual Function Breaker Installed x2 Wiring in Between Can Lights Installed 2g Box for Box Expand
Homeowner has a wet spot on the Sheetrock in the ceiling of the garage. Wet spot is directly below where the balcony meets the rest of the house and directly below the hose spigot. The balcony acts as the roof to the garage. I cut open the Sheetrock and found no water. I found the water line for the hose spigot. I pressurized the hose spigot line and had it pressurized for over an hour, whilst running the hose spigot intermittently but at no point throughout did I find any water in the ceiling. There is also a condensate line in that area. I poured water into the condensate line but again had no water come through. I believe, with how the house was constructed, along with the wet spot being directly below a top plate supporting the second level, that the wet spot is the result of water seeping in from the balcony floor, under the siding. I advised the homeowner to leave the hose spigot on for 1 week, to be certain on whether or not it is the line for the hose spigot. At the time of thi
Installed new LED bulbs and bypass’ for the ballasts for the four Anatek offices, troubleshot the exterior lighting not working and Installed 10 new U-bent LED bulbs around the building, capped off the damaged wire feeding the wall pack and replaced the photocell for the outdoor lighting.
Came because costumer mentioned that system had cycle few times. When an arrive to property costumer stated that system had been working properly, however proceed to tested indoor and outdoor system. Tested electrical components, refrigerant and pressures levels, filter and thermostat. System is working properly at this time, however when testing system in crawlspace found visible sings of biological growth spreading thought the system rapidly, highly recommend to add a UV germicidal device to stop the growth and purify the air. Will attached quote to this email. Thank you for choosing TE Certified!
The bare minimum basic repairs to get the system running today.
Customer had a shower draining slow due to hair, so I snake the shower to remove all hair and after testing the shower is now draining perfectly as well. The tub didn’t have any hair in it after testing by removing the stopper and letting the water flow the tub drains perfectly as well, the master bathroom toilet was wobbling because it wasn’t secure to the floor properly, so I pulled the toilet and put a wax ring as well as seal the toilet to the floor with shims as well and after testing the toilet, the toilet is still properly with the new wax ring and no rocks and a new fill valve as well so the toilet don’t run
Arrived on site to install a brand new yard hydrant beside the garage. There was an existing yard hydrant that had broke from the original service line for the hydrant. Customer wanted me to install a new yard hydrant in its place. I was able to dig up the existing waterline for the yard hydrant which I cut back and removed. Once removed, I went ahead and dug out more of the area to create a proper connection and secured space for the hydrant. I cut back on the existing PVC line and also installed a shut off valve for the hydrant , in case the hydrant ever has any issues in the future. After I stabilized the hydrant, I went ahead and turned the water back on and tested the hydrant to ensure no issues . Once the hydrant was tested , I buried the hydrant with a bucket full of gravel, laid some mud to fill the gaps around the bucket, then poured some concrete above the rim of the bucket to secure the hydrant. Lastly, I covered the remaining work area with the leftover mud. Customer was no
