Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Ben is extremely friendly and a pleasure to work with!
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Overall Experience
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Jose was knowledgeable and thorough with the needed electrical repairs. Always a great experience with TE electricians!
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Jose and Miguel was very good and very informative with what they were doing. I am very pleased with the work and recommendations! Will be using them again!
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Paul is a true professional and he knows how to properly handle customers!!
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Matthew was super professional, informative, and helpful. Always a great experience with the TE team!
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Joshua was a great person and extremely professional, people like him will make your business thrive! 10 out of 10 service!
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Overall Experience
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Chris did an excellent job. He arrived on time, explained everything and was very thorough.
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Overall Experience
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Came out for no hot water found a nest in water heater cabinet two wires has been chewed on also a dead lizard in fan talked with Rinnai they said sense the wires are ground wires. It’s OK to electrical tape them. Unit seems to be working properly at this time.
Homeowner has a Navien NPE-240A that has a failed heat exchanger. I contacted Navien and received a new heat exchanger under warranty. I turned off water, power and gas to the unit. I disconnected all sensors and electrical connections inside the unit. I removed the water piping inside the unit. I removed the blower motor unit from the tankless. I finally removed the failed heat exchanger, and installed the new heat exchanger. Reinstalled the blower motor unit, reinstalled water piping and reconnected all sensors and electrical connections inside. I reinstated gas and water to the unit. Tested for any leaks and found none. I then powered on the unit and allowed it to run through a boot up sequence. Once the unit was booted, I then fully powered it on. I then tested to ensure the unit was firing properly and water was getting adequately hot. The unit is now functioning as intended.
Found the source of the leak from the upstairs tub/shower. Replaced overflow seal and tightened tested with no leaks or failures at time of service. Tightened trim in second upstairs tub shower.
Did leak search. Upon completion of leak search (pressure test found system not leaking any refrigerant at all. Informed customer that last company could’ve let the refrigerator out. Added all refrigerant to system and tested system (8 pounds). Gave two pounds to customer for free. When testing system found reversing valve not shifting. Customer likely has bad T stats. When we return on Friday to do zone board changeout we will test everything and ensure the T stats operate properly. Was able to get him heat till we return. CUSTOMER AWARE 410 IS NOT WARRANTY. Cleaned coil today. Forgot to add to today’s invoice. Added to estimates to collect payment when we return on Friday.
Troubleshoot foyer 4 gang box. Install 4 gang splice box. Replace 4 gang switch box to the left of the front door. Replace single gang switch box to the left of the front door. Reroute wires from the single box to the 4 gang box. Re-feed single gang box from 4 gang. Redo all taps that were buried in the drywall to the right of the foyer. Rework wiring so that neutral is present to the left of front door switch box. Replaced damaged box in the dining room to right of the middle window. Complete redevice. Instal surge protector in panel. Install GFI breaker for EV charger. Everything tested and working properly.
Replaced flapper. Installed customer supplied toilet handle at no charge. No warranty on customer supplied parts. Tested for leaks and function, all good. Thank you for choosing T.E. Certified.
Today we’ve been called out here because of previous work that was done to the shower in the hallway bathroom is not delivering hot water but more lukewarm water. I replaced the original shower cartridge because of drippy showerhead, which indicated that the cartridge was going bad and failed prematurely on my previous visit. I took out the cartridge I had put in and put another new cartridge in there and was still getting the same results. I took the same cartridge and flipped the positioning of the cartridge and was now getting hot water, which indicates that the supply lines that are inside of the wall are connected to the shower valve incorrectly. Where the waterlines are currently inside the wall the cold lines is connecting to the hot inlet port, and the hot lines is connected to the inlet port. This is why it is mixing hot and cold water and to correct it would be to opening the wall and rerouting the supply lines that are connecting to the shower valve. I recommend doing that o
Today I did a visual home inspection on the electrical system and left an estimate for some minor electrical fixes.
We will do a troubleshoot to find out why the breaker is tripping. We narrowed it down to an outlet box behind the bed in basement. A wire leaving there creates a short circuit when wired in. We could not find where it went or what was off.
Arrived on site and customer stated the drain in the bathroom was dripping . I found that the drain assembly was leaking . I went ahead and secured the drain assembly and tested the work area by running water to ensure no issues.
Install video doorbell , extend doorbell wire
