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Ben did a great job diagnosing my generator issue. He is very knowledgeable about solutions and available upgrades. Very professional!!!
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Completed repair in timely fashion. Our technician Dylan was wonderful.
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Issac did a great job! He was on time, professional and found our issue! He explained what he was doing and showed me what needed to be done to fix it! I highly recommend TE and Issac!
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Kevin showed up exactly on time and was very pleasant and competent. It's always a pleasure to deal with TE technicians. I will be asking for Kevin by name when I call for service.
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Analyzed problem quickly and fixed it. Showed me options for avoiding any future problems. Great job.
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Sam is very friendly and kind. He’s also diligent and hardworking.
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Marshall did our electrical work for a tankless water heater install. He did a great job explaining all our options and was very professional. The work was done quickly and cleanly. We will almost certainly have TE and crew back out for more work in the future!
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We had TE out to check on some persistent hose bib leaks that had developed over time, and Nathan did a great job patiently walking us through all our options and explaining what needed to happen. We ended up going all in on some more significant updates as well, and the team got everything done on time and left the work area clean. Would absolutely recommend and use again.
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Very professional, extremely thorough, exceptional level of service. Inspires confidence in resolution of all issues.
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Today we installed customer supplied kitchen faucet, a customer supplied RO faucet, customer supplied garbage disposal, customer supplied air switch and refigured the drain line for the kitchen sink as well as raising the supply stops for the sink
Arrived on site and customer stated that the downstairs toilet had been leaking at the base. I went ahead and pulled the toilet and found that the flange was sitting about a 1/2 inch above the floor level. I explained to customer that flange would need to be cut out and replaced and that I would have to remove tile around the flange in order to get the flange to sit in the drain line properly . Customer agreed to have me move forward with the work. After all work was completed I went ahead and tested the toilet to ensure no issues .
Tested system not cooling for the upper level of the home. Found that the starting components had failed to the condenser and it was causing a short to go back to the thermostat. While I was here, I took a look at the starting components for the other system of the home. Today I completed repairs on both the upstairs and main systems. This included replacing capacitors, contactors, adding Hardart kits, installing UV bulbs, and replacing the filters that the customer supplied. Customer also signed back up for our home care plan. Tested both systems fully after repairs were completed and no failures at this time.
Customer stated that an GFCI outlet in her bathroom had no power. She said that it had randomly tripped on day and she reset the outlet to no avail. We checked the outlet and checked the other outlet in the hall bathroom and saw that it was in the trip position. We reset the outlet and power was restored to her bathroom outlet. She stated some concerns she had with her panel and how it was a challenger/ Sylvania panel. We informed her that we could do a whole home inspection to cover the panel and the outlets. Customer agreed. We found: - Panel was showing signs of age ( slight discoloration ) - Breaker in panel would not come off without breaking the casing - Double tapped neutrals - Washing Machine outlet was not GFCI protected - Kitchen hardwired appliances are not GFCI protected - Some outlets and switches have short terminations ( Wire on terminal screws ) - Few outlets are used with quick connect - Smoke detectors missing in bedroom and hallway needs replacement - Switch in f
Replaced internal parts in two toilets upstairs. After installs I turned the water back on to the toilets and tested for leaks and proper function. Everything is good to go as of right now. Provided water heater and filtration system bundle deal quote. (Customers have the option to sign and accept quotes through email to get onto the schedule. Finance options are available through our website). Thank you for choosing TE Certified
Repaired on today’s visit. 1 duct run, strapped, taped and secured to start collar. Installed new thermostat and replaced bad capacitor. Treated condensate pump and replaced air filter.
Called out for Potential leak coming from stack and wet spot inspected the area could not re-create. Customer agreed to cut out section of stack and replace it installed new inch and a half PVC stack and 90 not leaking at this time.
2 system inspection . Both of the thermostats were set to conventional heat. Programmed both for heat pump heating to energize the reversing valve . Adjusted tubing in closet for mini split customer wanted more clearance in closet. The downstairs and upstairs ductwork is in poor shape . There is large amounts of air leaking because of improper sealing of system. There is also 2 ducts that need replacing on downstairs. The indoor coil and pan also need cleaning and growth is present. The blower wheel needs cleaning on downstairs unit and a piece of metal should be added where there is a door missing. A blue tube should be installed on both systems to prevent any further growth and ducts need cleaning.
TE certified will cut out a section of drain lines that are incorrectly pitched downhill, approximately 30 feet of piping would be replaced from the toilet flange up to a trunk line. We would also need to replace the toilet shut off given that it leaks when used.
Install sub panel and EV circuits for car chargers Replace all unreliable panels
Removed two existing 40-gallon gas water heaters and installed a Navien tankless water heater system. Completed full installation, system setup, and operational testing to ensure proper performance and functionality. Verified all components are operating correctly. Homeowner satisfied with completed work.
Replace flush mount fixture and tube light in laundry room upstairs
Replaced 5 floodlights on back of home. TE provided lights with dusk till dawn setting with switched left on for safety. Customer requested panel cover not being removed because of access.
Customer stated that the toilet in the basement was leaking from the base. Upon inspection, I noticed that the toilet was 1/2” off of the floor around the back of the base. I suspected that this was caused by an improperly set flange. We pulled the toilet and found that a 3” slip in flange was installed in a 4” pipe. The flange was not sealed to anything and was loose on the floor. We also found that the 12” rough in toilet would not fit due to the flange being too close to the wall. We discussed this with the home owner and decided that installing a new 10” rough toilet was the best option. Removed existing flange and glued in a new pvc 4x3 flange. Mounted the flange to the floor with tapcon screws. Installed a new wax ring and nylon closet bolts. Before we set the toilet, I replaced the sharkbite water stop with a pex angled stop to prevent issues moving forward. Set the new toilet and tested for leaks and proper function. Finished around the base with white silicone. Thank you
Install new customer supplied car charger by driveway. Run 60 amp circuit from panel to car charger . Install 60 amp breaker. Installed whole home surge protector. Troubleshooted front floodlights. Replaced 4 flood bulbs .