I have lived in the same house for 28 years and this was the best plumbing service I’ve ever experience.
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As well as addressing our immediate concern (a “frozen” hot water supply valve), Allen Murphy quickly recognized a secondary issue that was creating low hot water pressure to the rest of the house. He explained the situation clearly and succinctly. I am (again) extremely satisfied with the professionalism, knowledge, and friendliness shown by TE Certified team members in all of my experiences with them!
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Stephen & Steve both came to work on my plumbing needs. Both men were very professional & courteous. They came in, did the work & cleaned up after themselves. A good experience.
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We needed to replace an old water heater that stopped working and was beginning to leak. We replaced it with a tankless heater and it was a complicated installation for a variety of reasons. Josh did fantastic work with close attention to detail. Everything was precise, including the cleanup when finished, and it works great.
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We needed to add an outlet as part of a tankless water heater install. The work was done quickly and professionally.
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Alex was great. Very thorough and very detailed. Fantastic service.
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Very satisfied with the service appointment. They called prior to the visit, arrived when they said they would, went to work, did an outstanding job, and explained the charge.
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Excellent work on time careful and cleaned up after installation would highly recommend
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Excellent work. Explained everything, efficient, did great job keeping house clean, and most importantly everything is working. Thanks .
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Amazing service. Quick response and identified the problem and fixed it! Very professional and respectful!
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Came back to do repairs and enhancements, added a new transformer, cleaned evaporator coils, added 2 damper to upstairs unit, install 2 ApcoX, replace old condensate line for downstairs system and reset system. Unit was working properly for a while. Right before I left homeowners house I notice that thermostat was showing an error code, so checked system again and after my finding a notice that smart hub and zoning system suddenly failed. Smart hub is discontinued so needed to upgrade Lennox thermostat that doesn’t required smart hub and replace the zone board. Costumer parts are under warranty so drove to Lennox facility to get the new parts and move forward with repairs. Tested system for a long period of time to make sure nothing else came up and system is now working properly. Thank for for choosing TE Certified!
Performed home care on two systems. Basement system has no in-line safety or wet switch. Checked all electrical and amperage’s. Cleared drain line and the condensate pump. Cycled condensate pump and treated line. Changed 14 x 25 x 1 filter. Check, capacitor, contactor, and pressures. Checked both heat and cool. Main floor system. Checked all electrical and amperage. Has in-line safety and SS2 float switch. Thermostat not calling for heat. Jumped the wires at thermostat heater came on. Nest thermostat bad. Changed customer provided filter 20 x 25 x 4. Check contactor and pressures. Checked both heat and cool.
Completed repair for both systems, ran new drain line for upstairs system to condensate pump in crawl space, connected main level into crawl space as well. Tested and made sure both systems were draining properly with no other issues at this time.
Service visit on Generac 16kw standby generator
Performed quoted repairs on the dryer vent. Used a large piece of plywood to lay across and used a sawzall to cut into the “old roof.” Used a new 90 and connected all pieces of the dryer vent that disconnected and ensured they are secure. Also performed an electronic leak search on the master bedroom HVAC system, but couldn’t find a leak at the indoor coil. Added about 0.8 lbs of R-410A slowly into the system to see how it reacts. The system seems to be low on refrigerant. Built follow-up estimates with the customer. Reported results to the customer. Scheduled to return next Monday 8-10 to perform a leak search and condenser coil cleanings.
I replaced the existing 9 year old water heater with new 10 year warranty heater. The pressure regulator was 19 years old and was replaced. Kitchen faucet was replaced with new customer supplied faucet. We replaced the valves for the faucet as well. Pressurized water and gas systems. Checked all connections for leaks. Thank You For Choosing TE Certified
Installed whole house surge protector and replaced mismatched breakers in panel.
Performed customer spring home care maintenance visit 2 units Changed qty 2 (20x25x4) system filters Both systems are 3 years old. Checked over all operations of system for upstairs system. Customer showed me an error message that occurred over weekend that unit stated refrigerant low pressure lockout. Stated that system came back on Sunday and has been running ever since. Checked equipment and could not find any issues as to why this happened, refrigerant pressures were good, split temperatures showed good, system ran for an hour while I was here and did show and signs of error. Blower wheel is clean inside the cabinet is clean. Outdoor unit inverter board did not show any active error codes, condenser coils are clean. Advised customer that drain line is not draining properly and backing up. The line goes through chase of wall and then meets a tee in crawl space with other units drain. There are several bellies in the line causing water to hold still. Customer approved to have drain r
Customer called us out for two drains that were stopped up. There was a drain in the upstairs, master bathroom, shower, and the downstairs basement tub that were both draining very slowly. I will have to snake the drain in the upstairs master bathroom shower. I will also have to snake the drain in the downstairs basement level tub. I was successfully able to remove stoppage. Everything is draining properly at this time. Customer is very satisfied.
Completed HC visit Gave a Pro 1 thermostat under install warranty Recovered about 1/2 a pound of refrigerant to adjust subcooling
Provide and install LED integrated lights that are the same style as the halogen but without the trouble of halogen bulbs and ballast
Replacing Customer Supplied Upstairs Hall Bath Exhaust Fan/Replace can trims in office and cat room
We came out today to install the Grounding Electrode System on the home along with a full home surge protector. -Grounding Electrodes Conductor- We installed one grounding electrode from the main breaker CH panel across the basement then dropped come recess lights in the finished portion of the basement and over to the PRV and jumped it along with making contact within 5’ of entry. We installed another grounding electrode conductor from the main breaker panel over to the exterior wall by the back door and went outside to the ground rods. -Ground Rods- We installed (2) 8’ rods into the earth past the new deck to allow rain to make contact to the rods. I preformed a Fall Of Potential test on each electrode to see where the resistance value was at. *Rod by the fence 48.3 Ohms *Rod closet to the home 51.2 Ohms I then ran a temporary bonding jumper between each new rod in parallel and the resistance value dropped down to 27.7 ohms. After bonding the hot and cold at the water heat
Based on our findings today, it might be time to think about getting a brand new system. Inspected complete system found cracked heat exchanger on furnace located in garage show client and turned off at thermostat. Inspected all electrical components and connections found weak 10 mfd run capacitor on furnace reading 8 and one for condenser fan motor on ac 7.5 reading 5.5. Found pitted contactor, condenser fan motor over amping motor coils fail at anytime. Replaced 7.5 run capacitor on ac. Checked refrigerant levels on ac they were fine. Checked delta t and found dirty flame sensor on furnace. Due to condition of equipment need to update. Left all equipment operational and scheduled client with install supervisor for today 2-5pm.
