Jordan was a very good communicator and very diligent about acquiring and installing a new water heater for us same day so that we didn’t have to go more than a day without hot water! He was very knowledgeable and extremely courteous.
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Michael was very knowledgeable and did a great job hanging our chandelier. Alex responded very quickly to my request and was very helpful
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Michael and Darian did a great job! I appreciate their professionalism, skill, and communication.
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Erik was great, very professional and knowledgeable. Worked fast too The $189 for the toilet auger was high
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Jonah did not seem confident in any communication. Was on the phone and checking the how-to manual. Other guy with him looked at the giant furnace and asked if it was a heat pump. They were pleasant and professional, but didn’t give “we’ve got this under control” vibes. Price for diagnostic was fine. Repair quote seems high.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
We are so sorry to hear expectations were not met. Please reach out to us at 770-291-5566 so that we can work towards a remedy.
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Jeff did a wonderful job identifying our problem and giving us options so that we could select the best fix for our family. He was friendly, timely, and did a great job.
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Being fair, TE overcame supplier failures and did a good job.
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Professional detailed estimate is what earned the job. Work completed per estimate and was very neat and clean.
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Replacing a 50 year old electrical panel is not fun, but the job was completed with as few dings as possible. The work was well done, and the mess cleaned up.
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Gabe (the tech) was outstanding. He arrived on time, looked at the problem, suggested a solution then gave quote. I ok’d quote, then after several hours of repair, the issue was solved. Very satisfied with excellent service.
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Repaired shower diverter stem and handles
Open up ceiling in basement and wall in den. Replace hose Bibb for front. Added shutoff valve in basement ceiling.
Replacing breakers that were affected by power surge and adding a surge protector into the main panel. One circuit was found to be damaged, however the original installed never installed the DF breaker properly. After initially rewiring the breaker properly, the circuit would not stop tripping even after troubleshooting. Homeowner was fine with leaving the existing breaker in place, and are looking to potentially do further troubleshooting on the circuit after the holidays
Will come back on Monday to backfill trench and reinstall water heater. Turn gas appliances on and make sure everything is working properly Inspection has passed and everything is turned on and working properly. Trench was backfilled and covered with wheat straw. Marked where access panel needs to be installed inside when drywall is patched as well.
Client concerned with possible sewer smell primarily in the main floor living room. Performed visual inspection of all visible drainage and checked for leaks, dried p-traps, or failed mechanical vents. No signs of any issues. Advised client that they may require a smoke test which TE does not provide. They would have to contact a leak detection company. Client requested we pull and reset the master toilet which is above the living room to eliminate that as a potential source. Pulled and reset the toilet with new wax seal and mounting hardware. Visually inspected the mounting flange and any visible section of drain line for damage. No issues found. Sealed base of the toilet with fresh bead of caulking.
Today Lindsey has called us out here because she has two issues with two different toilets. The toilet and the powder room is leaking from the water valve and from seals inside of the tank. The toilet in the upstairs hallway, bathroom flapper would get stuck and not close all the way, so the tank can fill all the way up. I recommended replacing both of the toilets because of the age and the prior repairs that have been done on the toilet. Opted out of replacing the toilets for now and would like to get them fixed. She is aware that I can do the repairs on the toilets, but cannot warranty the work because of the age of the toilets and the prior repairs have been done to the toilets. What I did is replace two stop valves for the two toilets, replaced both supply lines and replaced the flapper in the hallway bathroom. Tested work and checked for leaks, which I found no issues of the work that was done today. I also mentioned about their water heater that is 12 years old+ highly recommend
Installed new garbage disposal bracket due to the existing one not being properly sealed. Reworked vent line under kitchen sink with new air admittance valve. After install I tested for leaks and proper function. Everything is good. Thank you for choosing te certified.
Today I repaired the main waterline (2”) Where it comes up underneath the driveway. Used high pressure density pipe and fittings and tested the work for any leaks. Found no issues with the work that was done and performed a walk-through with Catherine and that the repair is fixed. Will be returning in January to replace toilets that Catherine has bought.
Replace supply line(s) to fixture (toilet, faucet, dishwasher, washing machine, etc). Braided stainless. Also replaced fill valve. Thank you for choosing te certified
1. Hanging TV 2. Cameras 4 3. Flood lights above garage Swap Flood light on back porch with google nest flood lights 4. Floor Outlet 5. Smoke Dectors 6. Upstairs bed 3:one down stairs 7. 5 WR Outlets Bubble cover After going through the job, we noticed that we need to install an additional box and a new GFCI receptacle on the back porch and on the front porch. These will come with bubble covers Customer has requested that we install an additional camera which will require an additional circuit extension with the GFCI receptacle
Troubleshoot and repair the master area lights and outlets that lost power.
Will abandon existing gas main that goes underground to feed unit. Have dig team trench from gas meter around building to back porch/courtyard area. Will need to saw cut and remove a portion of the brick to where they can shoot a small bore rod to corner of back patio. From there I will hard pipe up the side of the nook area on the outside and go through the brick into dining room wall, up to the ceiling and over to mechanical room. Updated: gas line has been completely redone from county meter to inside of home. Inspection is set for Monday so the trench is currently open with caution tape everywhere. Pressure is set to 15 psi and everything is holding.
Replaced a section of pex attached to blue poly. Advised customer replacement was best option. Customer understands and wants a replacement but needs the repair today. Replaced with no warranty.
