Michael and Darian did a great job! I appreciate their professionalism, skill, and communication.
Overall Experience
Quality
Price
Convenience
Erik was great, very professional and knowledgeable. Worked fast too The $189 for the toilet auger was high
Overall Experience
Quality
Price
Convenience
Jonah did not seem confident in any communication. Was on the phone and checking the how-to manual. Other guy with him looked at the giant furnace and asked if it was a heat pump. They were pleasant and professional, but didn’t give “we’ve got this under control” vibes. Price for diagnostic was fine. Repair quote seems high.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
We are so sorry to hear expectations were not met. Please reach out to us at 770-291-5566 so that we can work towards a remedy.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Jeff did a wonderful job identifying our problem and giving us options so that we could select the best fix for our family. He was friendly, timely, and did a great job.
Overall Experience
Quality
Price
Convenience
Being fair, TE overcame supplier failures and did a good job.
Overall Experience
Quality
Price
Convenience
Professional detailed estimate is what earned the job. Work completed per estimate and was very neat and clean.
Overall Experience
Quality
Price
Convenience
Replacing a 50 year old electrical panel is not fun, but the job was completed with as few dings as possible. The work was well done, and the mess cleaned up.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Gabe (the tech) was outstanding. He arrived on time, looked at the problem, suggested a solution then gave quote. I ok’d quote, then after several hours of repair, the issue was solved. Very satisfied with excellent service.
Overall Experience
Quality
Price
Convenience
David was so knowledgeable and went above and beyond getting the technical parts set up for me and then explained how to manage the apps. I really appreciated that he didn’t rush through the process!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Chase, the electrical technician, was very professional and apprised me of several options to fix a complicated electrical configuration caused by a general contractor I had hired. He got everything up and running again, including a new fan and recessed lighting that had not been working. Highly recommend this company.
Overall Experience
Quality
Price
Convenience
Out of nowhere, a bathroom outlet started hissing and grinding. We got scared. I Googled “electrician Dunwoody” and started calling places. The first outfit I called said they could send someone- in three days! Next I called TE Certified. The answering agent said our outlet issue was urgent and she put us on the top of the list for same-day service. Within three hours, Jesus arrived. He called first, when he was a half-hour away. He arrived when he said he would and couldn’t have been nicer. He tested things and explained everything. He gave us options for fixes, and then he fixed us up. Very grateful to TE and Jesus, and the woman who answered my call!
Overall Experience
Quality
Price
Convenience
Install new 50 gal heater 10 year warranty including water heater pan, leak alarm, expansion tank, new ventilation flute pipe, shut off valve, shut off tag, extended warranty anode rod, and reconnect water supply to the heater. Tested work aired, out the lines, and found no issues or leaks. performed a walk-through with the Jeff and showed the operations of the water heater.
Upon arrival, customer notified me that the receptacle outlet that controls. The refrigerator in the garage has been out for approximately a week. Customer tested this area with a hairdryer to ensure there’s no power at this location. Can light in kitchen has been recessed above the trim and does not work properly.
Replaced aged sewage ejection pump with new liberty 1/2 hp pump and new lit with gaskets and bolts. Tested for leaks and function. No issues.
Microwave breaker was reading no voltage when in the on position so I removed it off the defective breaker onto a breaker that is working and the microwave circuit came on. I Replaced (4) breakers in main panel, after replacing breakers I verified that each circuit is reading proper voltage. Unfortunately microwave has a short in it and needs to be looked at by an appliance technician. I unplugged the microwave and plugged in a charger with a battery and I let it run for 5 min and did not have any issues but once I plugged the microwave in and started it the breaker would trip. No issues with oven when starting it and letting it run.
Troubleshoot can lights having issues above the breakfast table. The switch for the basement stairs has gone bad. It will need to be replaced The current setup for the furnace is not up to code and safety standards. It is currently ran off of the other furnace and zip tied on the gas line to the junction box. We will install a dedicated circuit, new breaker and make sure the circuit is properly wired to code and safety standards.
Replace chandelier in dining room and ceiling fan in master bedroom Provide bulbs for chandelier
Arrived at the customer’s home to perform a one-time inspection on both HVAC systems in the home (upstairs and downstairs). Tested heating and cooling from the thermostats. Measured the refrigerant pressures and electrical component readings. Inspected the safety and cleanliness of the systems. Checked the 1” air filters. Reported findings to the customer.
Conducted electrical home care inspection and replaced (2) breakers.
Installed customer supplied kitchen faucet.
The customer had a 1/3 hp garbage disposal that was not operating properly, and was leaking from the base of the unit. We replaced the disposal with an 3/4hp Badger garbage disposal. We filled the sink halfway and drained twice to test for leaks and proper function.
For this job rendered leak detection services as a TGL for technician Corey Strickland. We isolated the Watermain service from the irrigation system and between the heater and the shut off in the basement we did detect what sounds like a leak about 3 feet off of the driveway in the middle of the yard Just south of the flower bed in the center of the yard we marked location with a flag due to the depth of the line however, if this is a spot repair, I recommend and exploratory dig before moving forward. Due to the depth of the line and how small the leak is, we did put compressed air on the line and we’re only able to detect any sound of a leak in the area located.
Replace garbage diposal with 1/2 HP InkSinkerator Replaced a failing garbage disposal with 1/2 HP InSinkErator. Tested all connections for leaks. Replacement is good. Customer was also experiencing a blockage inside mainfloor hallway bathroom. Ran closet auger and cleared blockage.
Completed home care maintenance on one system.
Tested system not heating for the main level of the home. Found the blower motor, not kicking on due to a failed capacitor. Fully tested the system with a new capacitor and found carbon monoxide readings coming from the vents. Inspected the heat exchanger through the high limit and found a crack on the eyelet along with around the first bend of the heating exchanger. Based on our findings today, it might be time to think about getting a brand new system.
