Michael was very knowledgeable and did a great job hanging our chandelier. Alex responded very quickly to my request and was very helpful
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Michael and Darian did a great job! I appreciate their professionalism, skill, and communication.
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Erik was great, very professional and knowledgeable. Worked fast too The $189 for the toilet auger was high
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Jonah did not seem confident in any communication. Was on the phone and checking the how-to manual. Other guy with him looked at the giant furnace and asked if it was a heat pump. They were pleasant and professional, but didn’t give “we’ve got this under control” vibes. Price for diagnostic was fine. Repair quote seems high.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
We are so sorry to hear expectations were not met. Please reach out to us at 770-291-5566 so that we can work towards a remedy.
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Jeff did a wonderful job identifying our problem and giving us options so that we could select the best fix for our family. He was friendly, timely, and did a great job.
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Being fair, TE overcame supplier failures and did a good job.
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Professional detailed estimate is what earned the job. Work completed per estimate and was very neat and clean.
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Replacing a 50 year old electrical panel is not fun, but the job was completed with as few dings as possible. The work was well done, and the mess cleaned up.
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Gabe (the tech) was outstanding. He arrived on time, looked at the problem, suggested a solution then gave quote. I ok’d quote, then after several hours of repair, the issue was solved. Very satisfied with excellent service.
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David was so knowledgeable and went above and beyond getting the technical parts set up for me and then explained how to manage the apps. I really appreciated that he didn’t rush through the process!
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I performed a home care inspection. Everything was working properly except the upstairs hall bathroom toilet was leaking from the tank bolts. I advised the customer I’d this issue and decided to replace the toilet and shut off valve. I tested everything thoroughly and ensured there were no leaks
Performed customer 1 system fall (heat) homecare maintenance check Gas furnace is 15 years old, ac and coil is 15 years old Changed (20x25x4) media filter Did full evaluation of system. Blower wheel is very dirty, inside furnace is dirty due to dirt and rodent droppings and no top of the furnace is very dirty due to same issue. The secondary heat exchanger behind the blower compartment in very dirty and will lead to furnace overheating activating the high limit switch. Inducer draft motor is failing, windings are very loud on start up and shut down. Cleaned flame sensor and pressure switch tube port. Burners are very rusted. Heat exchange is compromised. Heat exchanger is in bad shape there is a lot of rusting on tubes, and inside the heat exchanger tubing. When system lights unit is having a rollout due to poor heat exchanger. Advised customer of issues with furnace. The duct work is not insulated all the way to the boots causing unit to sweat and will start damaging customers floors.
Call out for two toilet back ups, pulled the first toilet ran the cable through the line cleared. It was tissue pulled the second toilet didn’t need to auger it removed toy from line tested thoroughly line is open and flowing at this time
Customer had gurgling in the sink for the kitchen. I ran my Hydro Jetter down the line to blast the grease that was in there. Didn’t have any blowback at all. It was one spot that I was stuck at, but then I was able to blast through after testing. The sink is draining perfectly around the water downstairs as well to make sure it didn’t move down to be locked up I couldn’t run the Hydro Jetter downstairs didn’t have a way to get a water source , water hose was not long enough to reach and it was nothing but a hot water heater nearby. The closest sink had to be 60 feet so didn’t have any access to get water from a stop from a sink. Camera is coming out tomorrow to run the camera down to clean out downstairs and if it is any remaining grease, we will come back and blow out the rest. Also, when I was hooking the water back up for the sink, the cold water stopped valve didn’t open back up so now I’m in the kitchen sink and only have hot water and no cold water. I’m scheduling for a service
Homecare visit for house with a 2022 and a 2025 Rheem system. Homeowner paid for AprilAire 413 filter for upstairs unit and AprilAire 213 filter for main floor unit.
Replace (4) existing can lights with new LED can light trims Replaced switch for cans as courtesy
Installed new 3/4 HP insinkerator garbage disposal in kitchen. Removed old leaking unit and replaced mounting bracket. Mounted new disposal and reconnected ptrap and dishwasher discharge line. Tested for leaks and verified proper function.
Supplied and Installed new Delta single handle shower valve in upstairs daughter’s bathroom. Installed customer supplied wide spread faucet in upstairs hall bath. Supplied Installed new Gold trim pop up drain, trap and anglestops for vanity sink in powder room
Customers upstairs bathroom sink was draining slow due to hair buildup so I took apart the drain and after cleaning all the hair and buildup, I tested, and the drain was flowing perfectly with no leaks and no backups
Tr switch not working for fire place
Perform a 3 system home care maintenance. Change filter, tested all electrical components, flushed drain line, tested thermostat, Tested both system on cool and heat, checked pressures and refrigerant. Units are running, however there are some issues that need to be addressed, let costumer know and left details and option on inspection sheet attach to this email follow with quotes. Costumer decided to move forward with repairs, work was done and tested. System is now working properly Thank you for choosing TE Certified,
