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Garret was patient and explained his services well.
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Jonathan came to my house on time was super polite. He's like very observant like a calculating engineer with high attention to detail. He caught small things like a loose thing that needed to be taped up and noticed the measurements on my ducts that needed to be changed to be more efficient with the air supply. I wish all HVAC technicians are as skilled and competent as him
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I finally got my exhaust fan installed and Johan did a great job. He was on time and communication was consistent. I won’t hesitate to use TE Certified services again.
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The message from the office on the schedule change was spoken very fast and was hard to understand. Please slow down, so people can understand the message; it's not a fire drill.
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Five stars for the electricians. Three and two stars for office customer service via text and email without the ability to speak to a human, ask questions and get more clarification prior to the job. The on-line scheduling tool did not account properly for the amount of time or align with the quotes thus only half the work was performed. Thus lower score for convenience.
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Marco was very professional, worked quickly and gave me updates on what he was doing and what needed to be done. He provided me with pictures and a rational for the work so I was confident in the work he suggested. I’d use them again when an issue arises.
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I am thrilled with the Supreme communication TE delivers. Charlotte reached out to confirm his ETA. He clearly knew how to install a Woodbridge bidet. He was very informed about this product, even though TE didn't sell it. Charley was a delight to work with. I couldn't be happier to have a job done RIGHT!
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Excellent service is an understatement. I wanted to have bathroom outlets for a bidet. My panel was full & below code for my county. Nolan was superior in explaining the work, itemizing expenses & setting a time frame for start and completion. He scored on all levels!
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TE Certified Technicians have been very good for our business. Every Tech has had good communication skills.
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Replaced angle stop and supply line to upstairs guest bathroom toilet. Also replaced fill valve to stop toilet from overrunning. Returning Friday to replace pressure reducing valve.
Tech arrived to no cooling call for entire home. System is approximately 4 years old, zoned and located in basement crawlspace. Customer had expressed that the system had froze recently. Tech turned on both thermostats and watched operations. Full system came on. Slight amount of water in flood pan. System does not have a bypass damper and is missing an 8 inch return which is connected to main entryway. Condensate pump safety is bypassed and no secondary safety. Airflow settings in system were in default (low). Evap coil and blower wheel are dirty. There is no room to add a bypass damper on system in its current condition. Checked outdoor unit. Heat pump is in fair condition and has a dirty coil, along with a slightly failed capacitor (42/5-45/5). Refrigerant pressures on system show low airflow. Brought recommendations to customer. Customer agreed to forgo repairs today and speak to an install supervisor concerning potential system replacement. Thank you for letting TE Certified s
Installed water heater, 2 pop up assembly’s, and waste and overflow trim on one bathtub. Replace 1 tub spout
Figure out burning smell in mechanical room/ whole home inspection Replace home-line breaker with dual function home line breaker
Replace main bathroom shower cartridge. Delta temp control valve Gave estimates on other options as well
Replaced ceiling fan box, installed new outlet for TV and mounted 43 inch TV
Came to install new 40 gallon short and gas line . tested no failure at this time
Removed the old flue pipe and installed new double wall flue pipe. I re-lit the water heater pilot light.
Removed and installed a new washer box along with the drain and water lines. Installed a new pressure regulator valve. Removed and replaced the thermal expansion tank on the water heater and installed the proper pipe onto the unit. Turned on the water and pressurized the system.
Customer stated that shut off valve to master bath toilet was leaking. After confirming it was the compression stop the customer decided to have us swap it out with a new compression straight stop and toilet supply line. Everything was tested thoroughly and working properly.
Replace old sink fixture with new led fixture
Using a boring machine we ran a new water service from the meter to the penetration point of the home. The new line is 1” black poly, at the meter we installed a new meter nipple, a dual check valve, a courtesy shut off valve with a new meter box. We used copper wrapped in protective tape to pass through the foundation with the new copper connected to the existing copper line in the crawl space. Finally, hydraulic cement was applied on the exterior and interior pass through hole with tar being applied on top of the cement to prevent water passing through.
