The message from the office on the schedule change was spoken very fast and was hard to understand. Please slow down, so people can understand the message; it's not a fire drill.
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Five stars for the electricians. Three and two stars for office customer service via text and email without the ability to speak to a human, ask questions and get more clarification prior to the job. The on-line scheduling tool did not account properly for the amount of time or align with the quotes thus only half the work was performed. Thus lower score for convenience.
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Marco was very professional, worked quickly and gave me updates on what he was doing and what needed to be done. He provided me with pictures and a rational for the work so I was confident in the work he suggested. I’d use them again when an issue arises.
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I am thrilled with the Supreme communication TE delivers. Charlotte reached out to confirm his ETA. He clearly knew how to install a Woodbridge bidet. He was very informed about this product, even though TE didn't sell it. Charley was a delight to work with. I couldn't be happier to have a job done RIGHT!
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Excellent service is an understatement. I wanted to have bathroom outlets for a bidet. My panel was full & below code for my county. Nolan was superior in explaining the work, itemizing expenses & setting a time frame for start and completion. He scored on all levels!
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TE Certified Technicians have been very good for our business. Every Tech has had good communication skills.
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DeAndre was courteous, prompt, worked quickly and neatly and was very professional. Thank you!
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Our technician DeAndre was extremely professional. He was respectful of our home and fixed our issue in a timely and professional manner.
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Our technician,Max S., was very professional and courteous. He treated our property with respect and would recommend requesting him.
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For this job, we replaced bulbs for the living room ceiling fan and put the parts back for the light kit.
Homeowner had us out today because the system isn’t cooling properly. Upon arrival we noticed that the system is off and the homeowner told us that he’s been hearing a weird buzzing noise from the outdoor unit. We recently installed a new thermostat and contactor 2 months ago. We noticed lots of ants on the contacts prevent the contactor from fully closing. We also tested 30/5 capacitor and it was out of range reading 20mfd. Homeowner approved to have capacitor replaced and we replaced contactor under warranty. We checked refrigerant pressures which were slightly low and the system uses R22 refrigerant. Informed homeowner and recommend to look at replacing system before refrigerant completely leaks out
Did start up sequence for Generac generator
Installed CS bath faucet in j&j bathroom, replaced stops at the same time.
New dishwasher. Kitchen drain line shows signs of leakage. Removed copper drain line and kitchen drain before it ties into main. Removed plug from garage disposal. Water pressure 95 PSI, replaced PRV set water pressure to 63PSI.
Upon arrival landlord met me on site. Tenant stated that system has worked in three weeks and had been struggling even when it was working to keep the house cool. Tenant stated that when unit would come on it would run and turn off. After inspection of system found that unit had a failed outdoor capacitor. Condenser coils are very clogged, condenser fan motor was very hot to the touch, contactor is very pitted and hard start is corroded. System is 15 years old. Checked in crawl space at system and found that duct work is very worn out, insulation is falling off and a section of the duct work is laying on the ground no properly hung. Checked furnace and blower wheel is very dirty, blower capacitor is bad, blower motor was very hot to the touch. Heat exchange showing signs of rust inside and outside of chamber. Drain line has a lot of bellies in from warping over the years. Gave customer estimated prices on repairs for equipment, changing outdoor capacitor and blower capacitor would get
Return visit to replace panel and finish service upgrade
Major rebuild on all 4 toilets in home, replaced all fill valves, flush valves, handles, supply lines, all bolts and gaskets. Also replaced PRV in home, pressure originally reading 118 psi. Replaced and set to 65 psi. Water turned back on to test and ensure proper function.
Drainage replacement for washing machine,kitchen to vertical stack in crawlspace
Install new meter with main disconnect, run new overhead service lines new weather head, run new Ser to panel, replace panel, install dual function breakers, install smoke detectors, install surge protection, update grounding system, install mini split circuit as courtesy. We built new meter main combo, service mast, weather head, smoke detector circuit, and grounding system. We will be returning 4/23 to install new panel and complete job
Remove old check valve and ball valve and install new ball check valve combo
The bare minimum basic repairs to get the system running today. Today I replaced the compressor, contactor, and capacitor. After replacing tested the system fully. Informed customer of a faulty disconnect box and we went ahead and changed that as well. No failures at this time.
Performed customer hvac inspection. Customer supplied (20x25x5) filter Furnace is. 14 years old ac is 4 years old. Customer advised me he had a rodent issue under house and wanted to have system and duct work evaluated for any possible damage to system. After inspection of duct system found there were several duct runs that were damaged due to rodents tearing into them. Blower wheel was dirty, evaporator coil was dirty inside supply plenum was dirty, on top of system was dirty. Condensate tubing was cheeses through and the condensation pump has failed. Outdoor unit had a very bad capacitor and condenser coils were very clogged and dirty. Went over all findings with customer and he approved to have everything listed below done today. Completed all repairs and made sure unit was working properly in both heat and ac mode and that proper air flow was coming through vents. Everything is working great with no issues. Installed Apco x Uv light air purification system, bulb is to be changed ev
COMPLETED HOMECARE MAINTENANCE FOR SINGLE SYSTEM HOME. TESTED HEAT & COOL FROM THERMOSTAT. - DUCTWORK IS FILTHY & NEEDS CLEANING! - OUTDOOR UNIT HAS MULTIPLE COMPONENTS FAILING INCLUDING THE CAPACITOR, CONTACTOR, & COMPRESSOR.
Completed home care inspection. The system is two years old. The furnace is a Rheem gas furnace 4 ton. The AC coil is a Rheem 3 1/2 ton. Inside of the furnace was clean. The filter was dirty, but we changed it. The outside unit has minimum debris on the inside and on the coils. There is the number one breakdown of all systems, the cleaner it is the more efficient it will be. The system does not have UV protection. Upon presenting the options to the customer, they only approved changing the filter. The filter is a April air model 210 or 213.