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From the first call - having a live person answer the phone on a Saturday afternoon! - to the final handshake with Ricky, our whole experience was stress free. Ricky and his apprentice, Navy, were extremely professional, polite, knowledgeable, and patient. They did a great job of explaining everything in layman’s terms and kept explaining until I understood. A water leak is never pleasant, but TE Certified took care of us like family. I highly, highly recommend!
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Lexx was fantastic all the way around. He talked through all the steps of the process for the plumbing work I wanted done, answered all of my questions, and did an amazing job getting the work done quickly with no interruptions to our day.
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Andrew is the third tech that has been sent to our home. All three were top notch. Quite Satisfied.
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Nondisclosure of required permit and code inspection during the sales process, at the point of agreement or upon installation. After payment, was not provided with an invoice, warranties, photos or of notice of required permit and inspection. Coordination and communication was severely lacking.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Thank you for bringing this to our attention. We take your concerns & feedback seriously and would love the opportunity to make things right. Please reach out to us at 770-291-5566 so we can look into your project details and ensure you receive everything you need, including your invoice, warranty information, and required documentation.
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David Hobart did an excellent on some plumbing in our home. David is very knowledgeable and took time in explaining how various things work in the overall system. Thank you David for being patient with my questions. Great job.
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TE Electrical/Plumbing is my go to source for all things electrical and plumbing. Technicians are professional, skilled, and knowledgeable. TE does a great job utilizing technology to dispatch techs and to communicate with customers.
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Liam was great and on time. He explained everything clearly and provided great service.
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Troubleshoot fan not working. Checked connections in the fan. The neutral had become disconnected. Redid the connections
Find reason for power loss in living room Replace circuit breaker
Homeowner had a water leak in the front yard by his water meter I first did a leak repair and we could not find it. I recommended him to replace the whole line because we don’t know if there could be more leaks beyond this point and he agreed to do it. We bore a new main waterline to the penetration of the house from the water meter and I installed a brand new water meter nipple, dual check valve, courtesy shut off valve and left a threaded 1 inch ball valve for irrigation in the future. We also have the 1 inch pipe sleeved and I replaced the main shut off valve inside the home as a courtesy and silicone put concrete and epoxy on both sides of the penetrations of the home. I tested everything and checked for leaks. After we pressurize the house, there was a high pitched noise coming from the pressure regulator. I recommended the homeowner that we replaced it, but he insisted that we do it in the future not right now.
Install 2 new outdoor ceiling fans from scratch.
Replaced toilet with new kholer highline. Tested for leaks and function.
Customer called us out for a kitchen sink that is clogged. I will attempt to remove stoppage by using the snake. I was successfully able to remove stoppage. I filled the kitchen sink three times and let it drain down completely in the presence of the customer. I verified that there are no leaks and that everything is draining properly at this time. I also provided the customer with our ENDURE drain maintenance product. Customer is very satisfied.
Today on the bathroom remodel, I installed a two gang switch box and to new switch legs, one for a future bath fan and one for a future vanity light. I also installed a 20 amp dedicated circuit for an outlet by the sink. Both circuits are arc fault and ground fault protect protected. I demoed the existing single gang switch and switch leg, outlet box and light fixture for the existing light. At no charge. I also left ample wire for any unforeseen changes that may occur so The boxes can be moved if necessary. Note: the new 20 amp circuit that I ran is circuit number 27 and the existing circuit that I changed the breaker to dual function is circuit number 25
Troubleshot outlets not working, found a faulty GFCI receptacle and replaced it with a proper weather resistant GFCI outlet on the back porch.
Replace bad landscape light transformer.
Customer called us out for a clogged sink. Inspected sink and recommended clearing with mini jetter. I also recommended replacing the old garbage disposal. Customer agreed with both. I was unable to clear the clog with jetter or tub gun. Sewer supervisor will be coming out to inspect. I removed the old disposal and installed a new one. Tested to see if it worked and all fittings were tight. Cleaned up put everything back under sink.
Homeowner had water showing in basement ceiling. We exposed the area and discovered a failed cpvc glue joint. Found that water pressure was over 125 psi as well. Replaced PRV, main shutoff, and repaired failed joint with a new one. Tested and checked for leaks. Pressure set to 65 psi.
Replace all hardwired smoke detectors with new
