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Joshua clearly explained what needed to be done, explained the estimate, did quality work, and cleaned up after the job thoroughly. He was also very personable. Highly recommended.
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The team is very professional and hard working! They did a wonderful job! I wish all contractors were like them! I will definitely recommend them to my friends.
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Ryan was great. Very professional and pleasant experience.
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Jeremy did a great job ! He called before arriving, explained what work would be performed and was quick and also cleaned up afterwards.
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I had such a great experience with Albert. He was incredibly kind and patient, and really took the time to help me understand what was going on with my HVAC system. He walked me through the issue, answered all my questions, and helped me figure out the best fix. The full repair is scheduled, but I feel completely confident in him and his work. It’s rare to find someone who’s this knowledgeable, professional, and easy to work with. I’ll definitely be using him again and highly recommend!
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Craig was lovely to work with and took great care in the work he did!
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Austin was great! Courteous, efficient, knowledgeable and overall excellent.
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Jeremy did an outstanding job on electrical additions to my house. He provided a quality detail estimate and completed the job that exceeded my expectations. He answered all of my questions to my satisfaction. His assistant Caleb also did a commendable job.
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Sam did an outstanding job addressing my plumbing needs. He god the jog done correctly and answered all my questions.
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Albert was Very knowledgeable,efficient and personable.
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Fabian was extremely knowledgeable about our product options, but really did it for us was the lengths he went to help us! Our process involved an insurance claim, and Fabian helped respond to their questions and follow-up without delay or complaint. He went above and beyond our expectations.
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Installed Tesla Universal charger and performed a restoration to main panel.
No Heat - Upstairs System stopped working after duct cleaning yesterday. Observed that the flood protection switches were tripped and there was no water present. The flood protection switches have failed. Homeowner approved replacing both flood protection switches. After installing new switches I tested them both and they are both operating properly. Checked heat exchanger and tested equipment. System is operating properly at this time! Thank you for choosing T.E. Certified, have a great day and happy new year!
Jennifer Carter is out to her home today to replace her ceiling fan in her living room. As replacing the ceiling fan, the ceiling fan is not on a fan rated box. So today we replaced the ceiling fan and installed a fan rated box.
Completed HC inspection. Condenser unit could use a cleaning. Equipment and living space could benefit from additional IAQ enhancements
Picked up the material from Apex Supply Sandy Springs and Johnstone Sandy Springs. Arrived at the customer’s home to complete quoted repairs. Removed the failed UV bulb for the upstairs Apco-X. Tested operation to ensure it functions properly. Open up the coil compartments for both the upstairs and main floor systems. Cleaned both coils with evaporator coil cleaner. Also treated the coils with Bio Fresh. Reported results to the customer.
Customer is on a propane tank. Just filled it up in early December and is already empty. Propane company that they are renting the tank from wanted a pressure test before messing with their tank. Turned iff off and capped 2 fixtures. Water heater and furnace. Disconnected soft copper line main from regulator at tank and pressurize to 15 psi. Waited 30 minutes with no drop. Reassemble the main and regulator, uncapped and reinstalled flex lines for heater and furnace. Thank you for choosing te with your plumbing needs.
Replace basement sump pump outlet and install new safety breaker.
Removed and replaced moen shower cartridge that failed and replaced with a new one also replaced broken toilet seat with a new toilet seat.
Performed one system home care inspected the entire system in heating and cooling modes. Tested all mechanical and electrical components the system is operating properly at this time. I also installed a blue tube UV light today.
For this job I came out and replaced a pop up assembly for a vessel bowl sink. I informed that the vessel bowl wasn’t installed properly and that it needed to sit on a ring mount and the hole in the countertop sink was too big and could not secure the bowl properly. I replaced pop assembly and re silicone the bowl to the counter top but informed customer the seal will break again. Checked and tested for leaks, conducted a super cleanup.
Arrived at the customer’s home to find the cause of a “mildew smell” coming from the vents when the system was switched to cooling, particularly on the main level. The customer found that the upstairs Apco-X had a fault and had a solid red LED. Found that the bulb for this upstairs UV light was broken and would trip a fault code after sparking. The UV lights both are high voltage model Apco-X Ultras which are more prone to faults than their low voltage counterparts. No issues were found with the main floor system at this time, it is possible that the main floor is pulling air from the upstairs and causing a stronger smell with a stronger blower motor. While fixing the issues with the upstairs system, both coils can be treated for odors using bacterial treatment chemicals. It is recommended to change the high voltage Apco-X Ultra for the upstairs to a low voltage Apco-X Ultra Dual model with a secondary UV light in the coil compartment. Reported results to the customer and scheduled to
Customer had a leak on ceiling in downstairs hallway and after further investigation we found that the upstairs toilet was leaking from the bolts. The water traveled down the wall into the Sheetrock in the downstairs ceiling. We replaced the toilet with a 12 inch rough kohler helmbrook with a new wax ring and new closet bolts. After replacing it we cleaned the area thoroughly and left a clean area. We also wasn’t able to take a picture of the water heater because homeowner was not home.
Customer called us out for a backed up drain in the basement shower. I inspected the bathroom and the sewage ejector pump. The ejector pump had water on the lid but no obvious leaks. The shower was not holding water anymore. I bypassed the float by plugging in the ejector directly. It worked and took awhile to fully drain. I then plugged the float back up and ran water in the shower till I heard the pump go off 5 times. Issue seems to be resolved.
