Austin was punctual, knowledgeable, and careful. He treated my home respectfully. I will definitely use TE again.
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Austin may be the most capable technician I've had come to my house since I purchased it 19 years ago. Not only was he friendly and knowledgeable, but the things he found while doing his initial troubleshooting showed a thoroughness that really impressed me. Because of his proactive actions, some underlying issues with my water pressure were uncovered that may explain some of the issues I've had over the past decade. He was amazing!!
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Leeann was extremely helpful, and did a very good job of troubleshooting the issue, and finding a way to fix it. Very professional, very friendly, and she is somebody that I would love to have come back if I have another another problem.
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Amazing job by Jeremiah performing our HomeCare HVAC checkup as well as address some proactive items. He is very meticulous and his quality of work is outstanding. He explains everything well and proactively shows me plenty of pictures to document his work. I couldn't be happier with TE and Jeremiah. Great job!!!
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I needed 2 GFCI outlets installed in 2 bathrooms. Jacob did an excellent job! While he was there I asked about surge protectors on my HVAC units. He installed one on my electrical box the same visit. Highly recommend this company. Prompt, courteous and professional.
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JR was professional, knowledgable, and did a. Overall great job!
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Service tech was very professional and knowledgeable. Also, quite patient and clearly wanted to make sure I was given all the information I needed to operate the mini split system in an efficient and effective manner.
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Jose was punctual, professional, knowledgeable, friendly and helpful. It was a great visit to service my furnaces and answer my questions. I plan to continue working with this company.
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Professional and thorough. Ashamed we could not generate an error code to fix my problem.
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Lee was outstanding!!! Professional, courteous, knowledgeable and patient in answering many questions. He was what I wish all technicians could be in any service visiting our house. Will ask for him again.
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Jeremy was excellent!! He was very knowledgeable about the issue, completed the task efficiently, and was very personable. Moreover, he didn’t try to push additional services on me to get more $. He gave suggestions to prevent the issue I had, and allowed me time to think it over. What a great representative for the company! Will definitely get my business again if needed
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Tankless water heater annual maintenance.
Turned on valve to hose bib. Bib now works.
Basement stairwell light not upon arrival. Replaced worn out three way switch and reconfigured smart switch at bottom of stairs.
Checked all operations. In attic I noticed 2 inch pipe came loose and fell out of boot on roof. Home owner is now aware of this. Sales rep can possibly quote this with system or have a plumber come out. Based on our findings today, it might be time to think about getting a brand new system.
I was called out to Alexa’s house to replace the circuit board on the upstairs system. Once I replaced the board I attempted to run the ac but the blower would turn off after a couple of minutes. During my thorough evaluation I discovered that the backplate for the thermostat has shorted internally causing the board to fail in the process. Alexa Is speaking with google to get the thermostat replaced so the system is still not working at this time until the thermostat is replaced. Alexa mentioned that she wanted to get some previous estimates done which since I had the parts on hand I performed immediately.
Weighed in 410a refrigerant. Home owner is replacing filter. Home owner wanted to take the risk of adding 410a refrigerant. Leak can get worse at anytime.
Troubleshoot on flickering kitchen pendant lights, replaced dimmer in kitchen for pendant lights
Installed new customer provided LED bulb for the living room recessed lights. We removed the existing bulbs and installed the new ones. We replaced the existing light bulbs in the foyer chandelier with new customer supplied light bulbs. We replaced the light fixtures in the upstairs bathroom and closet. We also installed two new outdoor weather rated outlets and bubble covers. We removed the existing outlet and box on the back deck and installed a new two gang box with quad outlets and new bubble cover.
Removed old and leaking water filter on interior waterline. Reconnected waterline with new permanent connections. Checked for leaks. No leaks. Homeowner inquired about new water filtration system. Technician recommended Halo 5 or Halo H2 zero. Homeowner also inquired about a new shower valve.
