Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Paris was very professional, thorough and informative. He explained everything he was doing and why.
Overall Experience
Quality
Price
Convenience
Jeff was thorough and he put everything simply for us to understand the process. He took his time and really went above and beyond. Thank you Jeff!
Overall Experience
Quality
Price
Convenience
Will was excellent! Would definitely recommend for future service!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
From the first call - having a live person answer the phone on a Saturday afternoon! - to the final handshake with Ricky, our whole experience was stress free. Ricky and his apprentice, Navy, were extremely professional, polite, knowledgeable, and patient. They did a great job of explaining everything in layman’s terms and kept explaining until I understood. A water leak is never pleasant, but TE Certified took care of us like family. I highly, highly recommend!
Overall Experience
Quality
Price
Convenience
Lexx was fantastic all the way around. He talked through all the steps of the process for the plumbing work I wanted done, answered all of my questions, and did an amazing job getting the work done quickly with no interruptions to our day.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Andrew is the third tech that has been sent to our home. All three were top notch. Quite Satisfied.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Nondisclosure of required permit and code inspection during the sales process, at the point of agreement or upon installation. After payment, was not provided with an invoice, warranties, photos or of notice of required permit and inspection. Coordination and communication was severely lacking.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Thank you for bringing this to our attention. We take your concerns & feedback seriously and would love the opportunity to make things right. Please reach out to us at 770-291-5566 so we can look into your project details and ensure you receive everything you need, including your invoice, warranty information, and required documentation.
Overall Experience
Quality
Price
Convenience
Replace 3 customer supplied thermostats . Replaced all thermostats . Tested in heating and cooling on all .
Replace cartridges for bathroom faucets, Replace thermal expansion tank, clear shower drain, remove thermal expansion valve. Customers master bathroom left lavatory, faucet and upstairs.Hallway bathroom faucet were both leaking from the handles.As well, customer had a four year old.Thermal expansion tank also plumbed in next to a thermal expansion valve and upstairs.Master bathroom shower drain was clogged at the p.Trap. Customer agreed to this option. Snake shower drain and tested by running water through the shower for several minutes.No further backup. Replaced hot and cold stems on the master bathroom and hallway, bathroom faucets.No more leaking from the handles. Removed thermal expansion valve up above the water.Heater and capped off the line. This, of course, was done after turning the water off to the house, and draining all of the water out of the lines. I then cut out the thermal expansion tank and installed a new one that was bracketed to the wall directly.Next to the water
Replace sewer line from clean out at house to edge of driveway at 6” clean out. This will not require removal of concrete driveway but will still fix the issue with sewer line. Provide lifetime warranty of partial replacement
Rewire the home from scratch as discussed with the customer as well as national code requirements.
Performed a miscellaneous repair on the handle of the tub and shower faucet in the guest bathroom. Initially an estimate was given to repair the faucet by replacing the cartridge inside. Upon extraction of the existing cartridge I noticed the temperature setting dial was set incorrectly. After adjusting the dial the handle now has full range of motion.
Battery replacement on Generac 16kw standby generator
Customer had a leak going downstairs into the living room due to a mainline blockage upstairs that was leaking over the flange,I pulled the toilet upstairs in the guest bathroom and ran my 400 down the line to clear the blockage, customer use wipes. I’ll let them know. That wipes is probably what was blocking up the top floor. Also scheduled for remediation to come out to check for growth in the ceiling. The flange for the toilet is also broken and will have supervisor. Give a quote to fit to as well. blockage cleared.
Let homeowner know we repaired pin hole leak in master bathroom ceiling. Let homeowner know he will need a repipe soon. Tested and checked for leaks
Pull toilet in master bath to access sewer. Use cable machine to go towards street and attempt to clear root obstruction. Reset toilet and test system **NO WARRANTY Sewer supervisor called me out to clear a blockage. Pulled toilet in front bathroom and ran drain cable nearly full length and pulled back a collection of hair and roots. I ran water in tub for substantial amount of time to test drainage, reset the toilet with new wax ring, closet bolts china caps, supply line, and cleaned surrounding area. The water heater was from 2003 recommended replacement.
For this job, we installed a customer supplied tesla charger, replaced a burnt up outlet, and installed a whole home surge protector.
Troubleshoot bath outlets and bath fan not workimg
Installed car charger outlet and surge protector for panel
3 system inspection Drain trap upstairs Systems working at this time
Customers kitchen faucet leaking when turned to one side but not the other in the off position. Customer supplied the cartridge. Customer agreed to have the cartridge replaced by us. Turned the water off to the faucet and replaced reassembled, turned water back on and tested for leaks.No leaks. The noise that the customer was experiencing.I am rather sure was due to a shut off out for the upstairs.Hallway toilet, that was partially on.However, we were not able to reproduce the noise. That same toilet has a very slow running fill valve.That looks like it would take an hour or 2 to fill up. I recommended a toilet rebuild.Customer has not agreed to do that at this moment. Thank you for choosing and trusting t e with your plumbing needs
