Anthony explained the issue with my HVAC, ordered a part which is back ordered due to supply chain issues- and charged my system so I can be comfortable. TE has great service and people.
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Everybody we dealt with went above and beyond. The office staff, salesperson, and installers were very professional. It was the little things that added up. We were kept updated throughout the process while enabling us to continue to tele-work. At the end of the day a problem arose with one of the units. They went out of their way to make sure the problem was resolved. As tired as we know they had to be they wouldn’t give up.
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TAKE MY MONEY! This was my first experience having to use a plumber & man, they did NOT disappoint! My initial appt was scheduled for last Friday, but got a call that morning from Rhonda with TE, asking if it would be ok if we rescheduled...as the technician’s prior appt was running longer than expected. I was kind of bummed at first, but she kindly offered a credit to our account for the inconvenience...which I did not expect to be as much as it was!!! Such a nice, simple gesture that truly shows this company cares about their customers! When it came time for our scheduled service, Stan called me an hour ahead of schedule to let me know his exact ETA. I know absolutely nothing about plumbing, so Stan was super patient & kind enough to explain everything in layman’s terms to not only myself, but also to my husband on speakerphone. He mapped out every option possible for our particular problem & helped us make a very informed decision that we didn’t feel pressured or unsure of to make. And even gave us his card once he finished the job, in case we needed anything in the future. We are so very pleased with absolutely everything regarding our experience with TE! We look forward to being lifelong customers :) Thanks SO much, Stan!
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Marco fixed our problem. No cost to us! Was polite and efficient!
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I highly recommend William McNeely with TE Certified Electrical, Plumbing, Heating & Cooling. They are truly professional, ethical and their work is second to none. I will use them from now on for ALL of my electrical, plumbing, Heating and cooling needs. Thank you for such great pricing and services!
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I’ve been using TE certified technicians for a little over a year now for both my HVAC and electric service. They are great, reliable and friendly - I’ll continue using them moving forward.
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I love TE. They always care about my needs and never try to make me do what I can't afford!
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We have used your company a few times in the last 6 months . The electricians and ac guys somehow make it less painful to shell out all that money . Very good company . I can tell you have a mission statement that is taught to them As far as price ... who ever really knows for sure ...I just ask for a fair price and not to be sold something I don’t need.
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Diagnosed an ac not cooling and made recommendations.
Added outdoor circuits and outlets for a wonderful customer.
Added circuit for and installed car charger.
Installed thermal expansion tank, ball valve, check valve for the water heater
Fixed wiring for ceiling fan that was causing breaker to trip for upstairs bedrooms.
Fixed wiring for ceiling fan that was causing breaker to trip for upstairs bedrooms.
Installing new flatscreen tv with bracket, replacing gfi outlet, installing new dedicated circuit for treadmill
Located leak in ceiling. Repaired 3/4” cpvc piping.
