Our technician (Kevin) was excellent. He was professional, knowledgeable and communicated very well.
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Great personality, knowledge, friendly and left the work area very clean.
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The technicians were very polite, professional, knowledgeable, and extremely friendly. Could not have asked for better service.
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Completely professional, efficient, and didn’t make a mess!
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We are devoted TE customers and Alan is one of the many reasons why. We have seen many of their techs for our 15-year old HVAC system, and they are all great. They are knowledgeable, honest, and professional… highly recommended!
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Thorough analysis and reasonable solutions to fix the problem.
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This is the 3rd time we've used this company. Hayden did a great job on our ceiling fans, putting in new outlets, adding canned lights throughout our home. Also advised us on some future products. Will be calling them back!
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Thank you for your continued trust. We appreciate you!
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I love TE Certified. They are always quick to get here. I usually have an emergency. When I call they do the best they can. I always feel better after they have fixed our problems. I have used them since 2018 and will use forever! Thanks for always caring and helping my family!
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Thank you for your very kind review! We really appreciate you!
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Hayden came on Thursday to install 6 new smoke/carbon detectors and two surge protectors. Throughly tested everything and showed me where the outside main electric shut off was located. Extremely patient and explained in a manner which I understood. On Friday he came back and installed outside flood lights and took time for me to determine best direction for lighting back yard. Even vacuumed area below attic stairs. Hayden was professional, personable and an employee I will request in the future. He is truly an asset to TE Certified! Great experience.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Thank you very much for sharing your experience. We appreciate you!
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Our electrician was very thorough and did a quality job when relocating our modem and phone line. He did exactly what we asked for even though it took several hours. He did an excellent job.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
We are glad to hear you had an excellent experience with your electrical service. Thank you for your review!
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Anthony explained the issue with my HVAC, ordered a part which is back ordered due to supply chain issues- and charged my system so I can be comfortable. TE has great service and people.
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Everybody we dealt with went above and beyond. The office staff, salesperson, and installers were very professional. It was the little things that added up. We were kept updated throughout the process while enabling us to continue to tele-work. At the end of the day a problem arose with one of the units. They went out of their way to make sure the problem was resolved. As tired as we know they had to be they wouldn’t give up.
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TAKE MY MONEY! This was my first experience having to use a plumber & man, they did NOT disappoint! My initial appt was scheduled for last Friday, but got a call that morning from Rhonda with TE, asking if it would be ok if we rescheduled...as the technician’s prior appt was running longer than expected. I was kind of bummed at first, but she kindly offered a credit to our account for the inconvenience...which I did not expect to be as much as it was!!! Such a nice, simple gesture that truly shows this company cares about their customers! When it came time for our scheduled service, Stan called me an hour ahead of schedule to let me know his exact ETA. I know absolutely nothing about plumbing, so Stan was super patient & kind enough to explain everything in layman’s terms to not only myself, but also to my husband on speakerphone. He mapped out every option possible for our particular problem & helped us make a very informed decision that we didn’t feel pressured or unsure of to make. And even gave us his card once he finished the job, in case we needed anything in the future. We are so very pleased with absolutely everything regarding our experience with TE! We look forward to being lifelong customers :) Thanks SO much, Stan!
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Repaired wiring at thermostat and checked operations.
Replaced expansion tank, PRV, repaired toilet and replaced T and P.
Inspect for leak under master bathroom shower/tub in basement ceiling. Technician will have to cut basement ceiling sheetrock. Found pvc piping in basement ceiling chewed through from rats/mice. Technician to replace pvc piping. No warranty on existing pvc piping and current repair.
Today we came to the home to add 3 new outlets and relocate the oven outlet.
Today we came to the home to replace the box in the bedroom with a ceiling fan box and install a customer provided ceiling fan on the new box.
Troubleshooting and repairing outdoor outlets that lost power.
Replace fan in master bedroom and replace box
2 ton goodman 14.3 seer full system for upstairs 3 ton goodman 14.3 seer ac and coil for main floor Homecare maintenance included for both systems for the first year 15% discount if systems can be installed next week Upstairs system
2 ton goodman 14.3 seer full system for upstairs 3 ton goodman 14.3 seer ac and coil for main floor Homecare maintenance included for both systems for the first year 15% discount if systems can be installed next week
Based on our findings today, it might be time to think about getting a brand new system.
