We’ve used TE several times now and they have always been polite, professional, and thorough in their work. Highly recommended!
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Jeremiah did a great job with instal of new thermostat and took time explaining all features.
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Jansen was very knowledgeable and professional. He explained the work he was doing, why he was doing it, and how it would improve our situation. He also gave us multiple options for things that needed to be done without pressuring us into getting it done immediately.
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On line services were available after hours. Scheduling an appointment at my convenience was offered. Technician arrived when scheduled and was completed in less time than quoted.
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We signed up for the Annual Maintenance right after purchasing our home. I wasn't so sure it was worth it, but I found the electricians very professional and the work they did was quality. I wasn't so sure about the initial HVAC visit in fall of 2023, but we just had our spring 2024 visit from Jeremiah and I will say he made it worth it. I watched over his shoulder, mostly just out of curiosity and a love to learn. He was patient answering questions, and I was very surprised, especially considering the other con-artists,,, ur... i mean contractors I've dealt with. Jeremiah was very knowledgeable, and performed the maintenance with a thoroughness and attention to detail I can rarely ever find. As an engineer, I likely view things more critically and detailed that others, but that didn't phase Jeremiah in the least. He provided several photos of not only the work he recommended, but the results afterward, as well as other areas that did not need additional attention. Luckily, he found some things that could have caused problems, and we were able to correct those now so that we are not having worse problems at a time when it is difficult to get a technician scheduled. I would definitely recommend Jeremiah, and he is a sterling representative of TE Certified. I plan to ask for him next time by name. TE Certified should be okay with that as he sold me on some tasks that I could have done myself, but elected to have him do them because of his professionalism and demeanor. Great job Jeremiah!
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Our technician (Kevin) was excellent. He was professional, knowledgeable and communicated very well.
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Great personality, knowledge, friendly and left the work area very clean.
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Replace sediment filter in basement, replace tub spout in basement bathroom
We replaced the photocell on the landscape lighting transformer with a new mechanical timer. We set the timer to turn on around 6pm and turn off around 7 am. I discussed with the homeowner that in order to change the time, it will have to be done manually. He is okay with leaving the timer on the same time throughout the year. I checked all outdoor landscape lights and they are operating correctly off the new mechanical timer. We also replaced 8 bulbs for the front of the house sconce lights. 3 of the 8 bulbs do not work. I recommended to have the lights replaced. The homeowner was already considering this option. I also recommend installing whole home surge protection for the main disconnect on the outside of the home. This will help protect all of the A/C units and pool panel from surges. Everything is working upon departure.
Replaced warranty evaporator coil. Installed new condensate pump. Installed one supply plenum and replaced two return plenums
Pex pipe leak in utility room wall, the customer had already removed Sheetrock from that area when we arrived. We found water spraying from pipe when we removed insulation. Upon further inspection we found a Brad nail had punctured the pipe. Estimate includes performing a spot repair. Performed work as per estimate
Hung 4 lights, one in the basement family, 2 in basement bedrooms, and 1 in the master
I came out due to the customer losing power twice and after power was restored he noticed he was having issues with the GFCIs. The (2) GFCIs in the kitchen and the master bathroom. I checked all the devices and also found the front door device was not working as well. I discovered the homes grounding system only had one rod and the water pipe was not bonded. My meter that tests the resistance of the grounding system only goes to 200 ohms and the resistance value was 200+ ohms making my meter read “OL” (Open loop). After installing (2) additional rods and bonding the water pipe was able to get the resistance below 60 ohms. I install GFCIs in the master bathroom, (2) in the kitchen and at the front door. I had to install a box at the front door due one not being present. I installed GFCI protection at the panel for the sump pump and at the work bench and tested all these. I installed a full home surge protector beneath the main panel and explained to the homeowner how it works. I fou
No cool whole home. Found system to have dirty condensing unit minimal flood protection, no IAQ and single wall flue piping. Customer signed up for Homecare, I cleaned co sensing unit added flood protection and tested system. System has good 20 degree delta t and is operating properly.
The bare minimum basic repairs to get the system running today. Responded to call cycled equipment from thermostat in cooling found failed duel capacitor. Gave client repair options they would like to band aid system. Installed new capacitor checked operations and left equipment operational with capacitor failing on herm side compressor has been compromised.
Install a new 50 amp oven circuit in the kitchen
Add a new outlet off the closet coming off the existing outlet in the bedroom
Installed generator interlocking kit on outside main disconnect
Front main seal replacement on Generac 22kw standby generator
Today when I arrived the 20 amp CH fault breaker for the microwave was showing the diagnostic code indicating that the breaker needed to be replaced. I replaced the breaker with a new dual function breaker, and that all of the breakers in the panel are generation two CH and will likely need to be replaced. I left the customer an estimate to replace the rest of them.