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Overall Experience
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Convenience
Overall Experience
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Convenience
Andrew was amazing. I had a migraine that greatly delayed my ability to communicate and he was so patient with me. So nice, respectful and professional. He explained everything to me and gave me multiple quotes before starting the job and kept me updated throughout. He fixed everything! I want him to be my electrician going forward. I’m going to recommend that people ask for him when they call this company. I highly recommend him. He made my day so much better. Also I’m a single woman and domestic abuse survivor and I felt so safe with him in my house with me.
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He was Excellent… very professional very friendly explained everything in away that it was clear… went above and beyond the call of duty to make sure we were satisfied and to answer questions… please consider him for a raise …
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Gab did a great job. He was very professional, polite and took the time to answer all of our questions.
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Cody & Griffin did a wonderful job for day 2, in completing our bathroom fan replacement/updating the venting, and installing a new exterior outlet for us. Thorough and they also always do a great job of cleaning up the area before they leave and doing a walk through of completed service. Thank you so much!
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Jason and Gavin were great. As were the rest of the team. Kept me informed throughout the process and thorough follow up afterwards. Thanks TE team!
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Cody and Griffin provided absolutely excellent service in helping to replace old fixtures (one of which was a hazard) and add some new fans (and they’ll be coming back to add an outlet & a bathroom fan). They were very thorough, respectful, and helped to explain if there were any additional things to consider as well as answer my questions.
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Andrew & Dominique did an excellent job. They were very informative & told us things we were not aware of. Thank them again for their service.
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Overall Experience
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Overall Experience
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Overall Experience
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Convenience
Was so pleased with the service and those that delivered it. They called to let me know they were on the way and walked me through everything they found. Thanks for getting us back up and warming!
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Replaced hot surface igniter. Tested performance of unit . The furnace is getting to the end of its life . Everything is operating properly at this time .
We arrived on site to look at light in office. We performed a ballast bypass in an existing fixture. We provided and installed new type B LED bulbs. Everything is working as it should
2 system home care. The heating and cooling was tested . The condensate pump on basement unit was hung up and did not want to pump correctly when filled with water. I also installed a gen 4 google thermostat that the customer provided. On the main level furnace the heat exchanger does have hot spots and is a sign that the heat exchanger will fail . There was no other components bad . The filters did not need to be changed. Left 2 16x25x1 filters for customer.
Home inspection on one system, 2 zones, located in the attic. Checked system in heating and cooling, customer replaced filter (16/25/1). Drain line is cleared. Heat exchanger has some heavy hot spots, no in line switch do the drain line and system is 4.0 tons, with 2 zones and no bypass, to relief the pressure , and it’s a single speed furnace. System is 13 years old (ac is 5 years old) and heat exchanger is compromised. Sent estimates for potential repair (not recommend due to the age and conditions). At this age and conditions, the best option would be to upgrade the furnace (at least), for a variable speed and install a bypass to the system, as well. Set a lead to quote upgrading for Monday after 9am.
Replaced water heater. Installed 6 yr 50 gal gas water heater with 4 yr warranty extension kit for a total of 10 yr tank warranty. Installed on new flat stainless steel water heater stand. New galvanized steel safety pan with the drain ran to the outside of the home. Installed new thermal expansion tank strapped to the wall. Air pressure in thermal expansion tank set to 60 psi. Installed new water heater valve with labeled tag. Installed all new copper piping from wall to top of tank. Installed new gas shut off valve, new gas supply, and new drip leg. Set new gas control valve to 120 degrees. Cleaned all tools and material from work location. Swiped up floors and mopped area. Walked the job with customer to show new function and answer any questions. No issues when we left. Thank you for choosing TE Certified.
Customer wanted new thermostat for upstairs system. They had purchased ecobee to be used. Asked about inspecting system and informed customer couldn’t grantee operations of system without inspecting today, and spoke about Homecare. Customer agreed to homecare. Homecare visit scheduled for monday morning. Installed ecobee and tested sysytem functions. Given age of upstairs system performed carbon monoxide inspection. 0ppm detected. Tested cooling turns on. Ac turned on. Did find the inducer tubing had cracked and broken off before testing system. Reattached and advised the tube was very small for its connection and would likely fall off again. Noticed no flood protection for upstairs system. Quoted repairs visually found.
We performed a quality control check for the newly installed whole home Generac generator, and did a transfer test and ran the house on generator power
Arrived on site and customer stated water was coming out from underneath the water heater in the garage . I found that the heater was leaking from the unit and into the pan , as it had rusted out . I provided the customer with a few options to choose from which included a 4 year extended warranty kit and an ionizer. I then proceeded with the install . After heater was installed , we checked all connections and filled the heater . Once filled we turned the unit on and check for the flame and set the temperature to 120.
Install dimmer switches in various areas. Install 2 gfci outlets in the kids bathroom.
Replace customer supplied light fixture
Install new 26kw generator to the home. This unit will provide backup power to the whole house. We will install load shedding at the furnaces and the water heaters.
During our visit, the customer mentioned is selling the house and needed a couple things fixed. The inspector pointed out that the water heater flue was missing a heat shield, and the hose bib on the right side of the home needed to be secured. An estimate was presented to the customer and approved. The single wall venting on the water heater replaced with double wall pipe and fittings. A thimble was added on ceiling as the flue pipe passes through the drywall. The hose bib was also secured and siliconed. These repairs were tested for functionality after completion. Thanks for choosing Te Certified!!!
Arrived at the customer’s home to find the cause of no heat. Upon arriving, the system functioned after turning on the gas and power. Asked the customer to keep an eye on it and see how it runs, as now it is doing everything it is supposed to. Signed the customer up for the Homecare maintenance plan. Tested heating from the thermostat. Measured the electrical component readings. Inspected the safety and cleanliness of the system. Checked the 4” media filter. Cleared the drain line and treated the evaporator coil with pan treatment tablets. Reported findings to the customer.
2 system home care . The upstairs had a loose supply vent blowing in the attic. Repaired supply vent and secured. There was no components bad on either unit . Tested in heating and cooling . Changed filters customer provided.
