Benjamin did a fantastic job! He was friendly, courteous, and professional. Benjamin explained in detail the issues we had and how best to resolve them. We highly recommend TE Certified for all HVAC work.
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The best in service is what I’ve come to expect from TE Certified Plumbing, and this visit reinforced my reliance upon them.
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My experience with Andrew was excellent. He was very professional, kind, easy to work with. It didn't take him long at all to diagnose the issue I was having. Andrew represents why I continue to hire TE certified - they always send out someone who will do the job correctly the first time.
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On time, Knowledgeable, explained everything that was wrong with the old one and showed us how to properly service (flush) the new one…! Very pleasant guy…!
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Andrew was amazing. I had a migraine that greatly delayed my ability to communicate and he was so patient with me. So nice, respectful and professional. He explained everything to me and gave me multiple quotes before starting the job and kept me updated throughout. He fixed everything! I want him to be my electrician going forward. I’m going to recommend that people ask for him when they call this company. I highly recommend him. He made my day so much better. Also I’m a single woman and domestic abuse survivor and I felt so safe with him in my house with me.
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He was Excellent… very professional very friendly explained everything in away that it was clear… went above and beyond the call of duty to make sure we were satisfied and to answer questions… please consider him for a raise …
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Gab did a great job. He was very professional, polite and took the time to answer all of our questions.
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Cody & Griffin did a wonderful job for day 2, in completing our bathroom fan replacement/updating the venting, and installing a new exterior outlet for us. Thorough and they also always do a great job of cleaning up the area before they leave and doing a walk through of completed service. Thank you so much!
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Jason and Gavin were great. As were the rest of the team. Kept me informed throughout the process and thorough follow up afterwards. Thanks TE team!
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Perform a two system home care today. I checked all electrical components on indoor and outdoor systems. Flush blow drain lines and tested condensation pumps. Clean flame sensor and clean inducer ports. Today I also installed two iWAVEs and tested their function. Both systems are heating fine for this season. There are no problems. Here. Customer is happy.
On arrival water pressure was at 80 psi. When water running its drop 15psi sign of a bad prv. The prv was replace under warranty. Prv was set 65psi when running water pressure stay steady never drop. On return trip found that the street pressure was at 160 switch mean we needed to install a high pressure prv. Customer was only responsible for the material cost of the valve. Once installed everything was back to normal no other issues was found thanks for choosing TE Certified.
Customer had multiple leak from on pex pipe customer only wanted to install shut offs to isolate the leak. With customer approval I installed four 3/4 pex ball valve a one 1/2 ball valve. Customer will try to get rid of the rodent before fixing the leaks. No other issues was found today thanks for choosing TE Certified
Replaced leaking nd undersized expansion tank. Quoted replacement of heaters due to age.
Customer called for clogged toilet and bathtub in the upstairs guest bathroom. During test to see if it was 2 individual blockage or a main line blockage, the blockage for the toilet was fixed. I recommended clearing tub with a tub gun and the customer agreed. The bathtub was clogged with hair. The tub gun was used to remove the hair. Blockage was removed then water flow was checked to ensure there wasn’t anymore issues.
Two pex water lines were leaking into the drop ceiling of the basement. The water lines were chewed through by rodents. The customer is aware of the issue and has already been working on a resolution. He is also aware that we will not repair further rodent damage as warranty. Thank you for choosing TE Certified!
Performed a Homecare maintenance inspection on the whole home HVAC system.
Not a recall. Arrived on site to troubleshoot the home being cold and for high electricity bills. We replaced the thermostat in the summer when we came for a diagnostic. We initially found the thermostat was set to “emergency heat” instead of just “heat”. This was activating heat strips for primary heat, which also explains the low supply temperatures. We switched the thermostat to heat and thoroughly inspected the rest of the system to ensure the rest of the system was running without issue. We did find a few opportunities for improvement. The dual capacitor which powers the outdoor compressor and condenser fan motor was out of tolerance and approaching failure. We discovered the ductboard plenums and supply trunk lines were very dirty and the filter cabinet was pulling air from the crawlspace into the evaporator and into the blower affecting airflow and indoor air quality. Otherwise the system was mechanically in good shape after we replaced the dual capacitor. We spoke about clean
Put original lead detection services for technician Jeff Curry was not able to locate leak leaked due to caveats forest between the front of the home and the meter approximately 325 feet
I was called out for a Homecare maintenance. Homeowner has lived here for about 3 years so we performed a thorough evaluation. During the evaluation we discovered the uv bulb was burnt out and it needs replaced every 3 years, the system/house can benefit from an iWave, there isn’t any return ductwork in the 3 bedrooms which would help maintain the temperature better, the heat pump is a bit dirty, and a superboost would help protect the compressor.
Arrived on site and customer wanted the 3/4 hp disposal we installed back in October, with a 1 HP customer supplied disposal. Once I replaced the disposal , I ran the water to the sink and tested my connections for several minutes , and I also ran the disposal a few times to ensure no issues.
Customer called us out for clogged bathtub located upstairs first door on the left. We flowed water in the tub and noticed that it was draining slowly. We removed the overflow drain cover and stopper. Hair was removed from the stopper and used the tub gun on the overflow. After the removal was completed we flowed water again with no issues from it draining. Afterwords everything was put back together and cleaned the bathtub.
