Our 50 gallon hot water heater busted and flooded most of our basement. Ben from TE Certified was at our door within an hour of calling the company. He was very professional and gave us three options for replacing our hot water heater. We had a few quotes and Ben’s was right in line with the other estimates. He replaced our hot water heater in a few hours and removed our old one for 2400.00. It has a 10 year warranty. Ben left the job site very clean and he did a great job. I highly recommend TE certified and Ben. This is the 2nd time we have used this company. They previously repaired a leak.
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Mike was very knowledgeable, he did a thorough investigation of my issue and provided me with the details of what he found. He was patient with answering my questions. Excellent customer experience.
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Very professional, very knowledgeable in electricity troubleshooting !
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Thorough and cared about the outcome for us. Friendly, Caring and knowledgeable!! Highly recommend!
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Our technician Elliott was wonderful. He came on time and he explained everything to us in a way we can understand. He was friendly and very knowledgeable. We truly enjoyed talking with him.
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Jeffrey Phung & Chad were simply outstanding providing over and above service. Timely, informative, and hardworking from arrival to cleanup. Finished by giving a walkthrough explanation of any differences in the newly installed outlets (gfci etc), new surge protection and panel configuration. Top notch experience.
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Caleb did a fantastic job, knowledgeable, efficient, and completed the job one day early
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Shane arrived on time and quickly did the work we needed. All systems are go.
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Ben was very professional and works hard. I will be using him from now on!
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Caleb did a great job. He was knowledgeable, professional and did a great job explaining my options to me. I would definitely hire him again.
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Benjamin did a fantastic job! He was friendly, courteous, and professional. Benjamin explained in detail the issues we had and how best to resolve them. We highly recommend TE Certified for all HVAC work.
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Homeowner had leak on main service line to the house just past the meter box. I dug up and exposed the service line. Located the issue and gave options. I recommended replacing due to the existing line going towards the house is not a the correct depth. This can potentially cause it to freeze or accidentally hit if someone is not careful. The line should be at minimum of 12” deep. Homeowner decided to only repair at this time and we will be emailing estimates for replacement. I replaced the section of pipe with new Pex. Pressurized the system and verified before back filling the hole. Returned to grade and cleaned up.
Installed new water heater due to old age and leaking in garage. Replaced hose bib on right side exterior of house due to hose bib being cracked. Tested and checked for leaks.
Arrived on site and customer stated they were experiencing high water pressure throughout the house. I took a pressure reading of the house pressure, and got a reading of 110. I explained that the pressure should be no higher than 80 psi and recommend replacing the PRV. Customer agreed to have the regulator replaced , so I cut out the regulator , as well as put in a new ball valve for the main shut off. Once regulator was set in place, I adjusted the regulator to 65 psi.
Customers drain was leaking from the upstairs hallway bathroom. We cut open the Sheetrock and replaced the old drain. We also caulked around all of the trim.
Customer was having temperature mixing issues after recent remodel of master bathroom. Replaced internal check valve of Navien 240A tankless water heater and installed new external check valve on cold side of water heater.
Was called out about a leaking water heater got here did some investigating and found the water heater had popped a hole in side where the flue is and was blowing water everywhere Gave some quotes customer accepted the 10 year option Thank you for choosing TE certified Tested for leaks. There are no leaks at this time.
Installed new 50 gal natural gas atmospheric vent water heater in the basement of the home. Will return tomorrow to install leak alarm.
Replace dedicated recirculating pump with a Grundfos up-10, flush 55 gallon water heater, install smart toilet seat
On arrival customer had mark the pipe where the leak was coming from. It was only leaking when the hot water was running. After all necessary repairs was made the leak had stop. No other issues was found thanks for choosing TE Certified.
Arrived on site for the downstairs furnace not working due to a tripped breaker. We found the breaker was tripped and would trip without the furnace cycling. We isolated the circuit and found the circuit going into the upstairs attic. We checked wires inside the j box, the furnace and at the switch and discovered the wires at the switch were burnt and the switch was melted and wouldn’t turn on or off. We spoke with client about our findings and he grabbed another switch he had in the garage and asked us to install it. We carefully installed the new switch. Cycled power and tested system operation and restored heat again. We found no concerns with the 2022 Rheem furnace and spoke about the benefits of Homecare. Customer opted to just pay the invoice total and passed on Homecare today. We collected payment via credit card and confirmed system was fully operational upon departure. Call complete.
We replaced the transformer with a new customer supplied one.
Connected abandoned 1/2 inch line to the 3/4 inch main water line in order to get the existing hose bib back operational. Added ball valve for servicing line. Tested the hose bib and valve for proper operation. No issues present.
Upon arrival spoke with the customer about water coming from the ceiling in their dining room. A previous repair was made in this area and one roughly 10 ft away in the kitchen on the uponor recirculation line. Cut the ceiling open in multiple spots. All wood was dry and a very small amount of water was present on the piece of drywall that was removed from the dining room. Turned on the water to the home and bled down the recirculation line. No leaks, drips or drops were observed. Hot line, cold line and recirculation loop were all accessible in the chase the hole was cut. Removed insulation from piping. Spent roughly two hours looking for leaks but could not reproduce. Customer was charged for a leak search today and in the event the leak shows again I will credit the leak search towards any repairs necessary.
PRV was leaking into the cabinet where it was installed. We removed the existing gate valve and PRV. We installed a new ball valve and PRV, reconnected to the existing water piping, set water pressure, and tested all work. Left an estimate for recommended repairs to the water heater. Thank you for choosing TE Certified!
