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Leeann came out the beginning of the week for service inspection and was very professional and caught some issues i had with my units. She was able to quickly schedule a appointment to make the proper repairs for my house and family. I was constantly updated by the business and when arrived on Friday, she took the entire day to make sure all was perfect with my units and installed new thermostats for us. She made sure to keep me up to date with the status of her work and was very sociable with the family. All and all a great experience and I look forward to doing additional business with your company
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Service was ok. I say this because there was no resolution to my leak. Technician recommended I use the upstairs bathroom several times. If water continues to collect in the laundry room I was to call back. The leak search did not show any water in ceiling area. I will address a condensation issue with my heating and air company. I personally don't think it's a condensation issue. Too much water.
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Evan and his partner were very considerate and knowledgeable. They kept me informed before and during the repairs. Ashley sent me updates on when the crew would arrive, and they were on time.
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I can not brag on this Company or the service provider enough!!! They Came right out the morning I needed. JR was so kind and thorough! Gave me all my options full transparency. I will be telling everyone I know to use this company!
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Justin was efficient and friendly. I continue to to experience great service from both my system and the TE staff
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Steve and his crew came out to replace my electrical box and add in smoke detectors. They were on time and got the job done in an amazing amount of time. All the workers were cordial and professional. will definitely use the company again.
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I was misled regarding the price of filter replacement - I was told $62 which I thought was for both filters because I asked for a price for both - after the filter change was completed I was told $62 per filter.
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Austin and Mike were fantastic. All work performed in a timely manner. Never a mess and always polite and professional. Any additional work we need we will request them.
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Sam did an excellent job explaining the work. His team was professional and completed the job with very little disruption. Look forward to working with TE again
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Overall Experience
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Installed a customer supplied Tesla charger next to the garage panel.
Replacement of toilet in main level half bathroom. Technician will install new toilet with new wax seal and water supply line. Technician found broken toilet flange after removal of old toilet. Installed new toilet flange with new toilet mounting bolts. All work tested good upon completion.
Completed a 2 system home care maintenance. Replaced the air filters, cleared the drain lines and tested the water safeties. Heckled: the blower motors, capacitors, fan motors, compressors, and contactors.
New psc blower motor New run capacitor Recommend installing blue tube uv to ensure breathing air is clean. New ducting with new boot and grille for kids bedroom Added .5 lb of 410A to get sub cooling up just slightly. Replaced media filter as a courtesy for other work being performed
Today we came out to diagnose main level ac not cooling and freezing up
Inspected for leak. Found that sprayer hose was pulled out of the body of the faucet. Reconnected sprayer hose and tested for leaks and function. All good. Water pressure was in the safe zone. No warranty on reconnecting hose. Thank you for choosing T.E. Certified.
System not coming on, found loose wire nut connection for 120v causing system to not have power. Found blower capacitor under recommended tolerance, swapped with new capacitor. While replacing capacitor found drain backed up with condensate and spilling out of secondary drain port on evaporator coil. Secondary drain was not plugged, added drain plug and cleared drain line.
Access kitchen ceiling and trace out leak source. Quote repairs.
Customer tries to install smart thermostat on unit. Wires were frayed and caused a short. I replaced the fuse and rewired the thermostat after cleaning up the wires. Unit is operating normally at this time
New zone damper New zone board Add bypass damper with ducting System performing perfectly at this time after repairs
Upon arrive, I installed Tesla charger
