An emergency occurred in which our hot water heater burst resulting in our basement flooding. After receiving an outrageous quote from a company that had previously done work for us, we searched online for plumbers in the area and ran across TE Certified. The Google reviews were so impressive that we contacted them. The customer service that we received was great. Paris, our technician, came out that afternoon. During our consultation, Paris was very professional, informative, and personable. He clearly explained the service that needed to be done and answered all of our questions, which were many. We are more than pleased with the work that Paris did. As a result, we will not hesitate to contact TE Certified for future services.
Overall Experience
Quality
Price
Convenience
Once again TE provides a top grade service and an excellent technician!!
Overall Experience
Quality
Price
Convenience
Professional, conscientious, on-time, cleaned up and left our house better than when he arrived! Would have them do all future work!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Albert arrived as scheduled, performed the services, thoroughly explained his findings and answered all my questions. I am very pleased with the work performed.
Overall Experience
Quality
Price
Convenience
Great communication. Also offered to come back and speak with my spouse for helping us make a decision.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Repeat customers, and once again Andrew was a complete professional, and a pleasure to have in our house. The work wasn’t easy - pulling new lines from the basement to the attic, or the equivalent of 3 stories - without cutting any holes in existing Sheetrock. The work was done quickly and thoroughly cleaned up afterward. Excellent job!
Overall Experience
Quality
Price
Convenience
Jeremy is a great techniciation! Got the issue resolved quickly and help troubleshoot some possible future issues!
Overall Experience
Quality
Price
Convenience
Will and Dakota were excellent! Friendly, super knowledgeable and professional. I highly recommend!
Overall Experience
Quality
Price
Convenience
A great and professional job! Well done. I will be back when needed.
Overall Experience
Quality
Price
Convenience
Outstanding job by Albert. Identified several issues with one of my HVAC systems and repaired it before it caused serious damage. Extremely friendly and knowledgeable
Overall Experience
Quality
Price
Convenience
I can always count on my experience with TE Certified to be top notch. From customer service reaching out to remind me to schedule, to the HVAC technician Brian who visited us. He was fast, efficient and helpful when answering my questions. We’d gladly welcome him in our home for service again.
Overall Experience
Quality
Price
Convenience
02/17/2026 Arrived on site for a service call regarding a leaking water heater. Once inside I was able to inspect 2 water heaters one electric and one gas. After a thorough inspection I was able to determine that the tank had cracked on the gas water heater causing the basement to flood. Picked up material to replace water heater. Will return 2/18/2026 to install water heater. 02/18/2026 Installed new 50 gallon gas water heater, ran new drain line for t&p. Removed all old Cpvc pipe and replaced with copper. Tested for proper operation and leaks no leaks present.
Upon arrival spoke with Mrs. Nancy about a leak under her kitchen sink. She chose to move forward with a rebuild of the drain system under the sink. Thoroughly tested the sink and no drips or leaks were observed. Was able to identify Mrs. Nancy’s rear hose bib shut off as she was unable to find it left quote to replace hose bib gate valve with a new quarter turn ball valve.
Thoroughly inspected full system Technician installed a wet switch and an SS1 float switch Replaced drain line and strapped drain line to ensure proper slope Technician installed an AOX ultra air scrubber UV light Technician cleaned the condenser coil and replaced a filter
Today we redevice the master bedroom and the office
3 system home care . All the systems were working properly. Tested heating and cooling on all systems. There was no components that were bad . The heat exchanger has minimal rust on upstairs system. There is minimal wear on outdoor unit for upstairs. Replaced all filters on systems. They were 413 upstairs 310 for main 110 basement
Today I came out and installed an indoor air quality device. I tested system and educated customer on how it works. There are no other issues. Customer is happy.
Troubleshoot a ceiling fan and a light switch.
The customer had a new light fixture he wanted to be installed in the garage ceiling and the garage door opener was attached to the fixture via a socket/plug adapter. The homeowner is aware that with the option he picked, the switch in the 3g box located by the garage door has to remain on for the garage door to work and in doing so will keep the overhead light on. I removed the old light fixture and installed a box by the light and garage door opener, installed new wiring, a junction box, an outlet and plate. After completing I installed the customer supplied fixture. I went to the panel and supplied and installed a new GFCI breaker on circuit #2 on the panel board. I took the existing circuit from two and moved it to 15b. The existing wire from 15b was the garage and that got moved to the #2 After installing I turned the breaker on and tested the light fixture and the garage door I suggested to the homeowner about having GFCI (Shock Prevention) devices installed in the followin
Was called out about swapping a toilet out in the powder room
Troubleshoot no power two outlets in two bedrooms and hallway
For this job, I inspected a panel losing power
Arrived to investigate weird smell coming from system. Homeowner states smell is only present when running cooling mode and has a sweet smell. Inspected ductwork, filter, flushed drain line and tested heating operation. Checked gas pressures and adjusted to manufacture specifications. Tested electrical components, took amp draws and verified system operation from thermostat. Inspected outdoor unit electrical, refrigerant levels and checked condenser coil overall condition. Opened evaporator coil to check for any potential refrigerant leaks. TXV threaded nut showed small bubbles after spraying with leak detector. Tighten up nut to txv and checked again for any leaks. Did not have any bubbles show up and electronic leak detector did not pick anything up. Evaporator coil has insulation clogging part of evaporator and recommended evaporator coil cleaning. Having a UV system would benefit indoor air quality as well as the added benefit of helping keep equipment cleanliness. Condenser coil i
Troubleshoot Replace bad switch with new one inside basement kitchen
