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Overall Experience
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My first experience with TE Certified and it was fantastic!!! I called 7:30am and had an appointment at 2pm that same day. A photo and contact info was texted to me after being assigned to Devin my technician. He called and arrived right on time. The issue was resolved and some other items were addressed that needed attention. Devin was courteous, professional and explained everything to me. It was clear that he was very good at his job. I will be referring TE Certified to anyone needing electrical work done. Pricing was reasonable and the service was superb!!! I will be calling them back for some plumbing work very soon!!! Great job Devin!! Well done!
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Jeremy was great and took the time to explain things well. Thank You!
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Jeff was thorough and provided a cost-effective solution to a plumbing issue in an old house.
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Luis provided exceptional service. He was very professional and did an excellent job explaining everything to me. He is professional, polite and efficient! I highly recommend him.
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Can't begin to say enough about the professionalism that was displayed today.outstsnding customer relation skills and I can't say enough about the work that was done. TE is on top of my list for any plumbing needs and will recommend them without reserve. Thank you.
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This is the second time Shane has come out once for semi annual service and this time to trouble shoot. He is professional, thorough and does a great job! I will ask for him everytime.
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Garrett did an excellent job and gave us good information regarding other upgrades.
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Professional and courteous. Work preformed in a timely manner. Work is clean and neat. Allen and Victor did a great job.
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Same day installation, that went well! Techs, knowledgeable. Informative and courteous! Price for HWater heater has increased significantly today! Persons setting appt very personable and gave me confidence in utilizing this co!
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Tech arrive as scheduled and checked out our a/c system. Was very thorough, explained everything, and got our unit restarted. This was our first time using TE Certified and we signed up for their HomeCare preventive maintenance plan.
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Performed a thorough inspection on the system today and found the system is very low on refrigerant. This is due to a leak in the evaporator coil. The reason there’s water on the ground is because the coil is freezing up due to low refrigerant. I made recommendations to fix the unit. The homeowner declined at this time.
Homeowner called us out due to shower head leaking. Homeowner already bought a shower head for us to replace. Checked pressure to home, which was good. Replaced shower cartridge and customer supplied shower head in master shower. *While replacing the cartridge, we found extreme calcification and buildup in the shower handle, cartridge and valve. Recommended whole home filtration to the homeowner.
Inspect the entire electrical for home
Preformed plumbing inspection and left options for all repairs we recommend. Went over the inspection findings in great detail with the customer.
Performed a complete HVAC inspection thoroughly evaluated the system, and made recommendations based off my findings. The reason for the water in the secondary drain pan was due to a severely clogged filter, causing the system to freeze up. I made recommendations to clear the drain line clean the outdoor coil and add about half a pound of refrigerant to the system to get it back to manufacturer specs.
Customer took a surge and a few things stopped working. I took a look and determined that 2 GFCIs had taken a hit and so did their microwave. I replaced the 2 GFCIs and everything works. I confirmed that the outlet for the microwave was working properly. I also took a look at the panel and found no problems I informed the homeowner of surge protection to help prevent this in the future, but he declined to install that today
Troubleshoot Replace washer outlet, found a broken wire in box Left estimates for whole home surge protection and a rejuvenation of main electrical panel
Complete electrical work throughout the home
Replace garbage disposal with new 1/2 HP badger in the kitchen, replace hose bib in the back yard and secure hose bib that was loose in the front yard to the structure of the house. Silicone both outdoor faucets and tested fixtures for leaks. Tightened up three vanity faucets as a courtesy.
Homeowner noticed an exhaust smell from his water heater. The water heater had single wall venting from the water heater to the garage ceiling. The garage is a non conditioned space and per code the exhaust vent needs to be double wall. Shut the water off at the street and drained system down cut out section of copper piping from the cold side for the water heater. Removed the single wall venting and replaced with the double wall and secured. Replaced hose Bibb shut off valve and cold inlet shut off valve and repiped to the water heater. Replaced the main shut off valve with a ball valve. Turned water on and purged air from the system. Insulated water lines and tested. Everything is working properly at this time.
Customer called us out for to replace a garbage disposal in the kitchen sink. The disposal they had was fairly new and showed no signs of rust. I turned it on and it sounded like something was stuck. I reached in and retrieved a large piece of plastic. Tested the disposal and it had no signs of a problem. Customer did not want to replace it anymore. I checked the water heater and house pressure. Water heater looked good but the house pressure was testing at 94 psi at one hose bib. The other hose bib was shut off and I could not locate the valve for it. I scheduled a service plumber to look at it next Tuesday.
Replace bad ch breakers Troubleshoot smoke detector inside the bedroom
We troubleshot and left estimates for electrical safety repairs
