Clearly explained the required steps to find & solve the problem. The repair was completed in a timely manner.za
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Have been involved in facility maintenance and construction projects. TE as a whole is a fantastic organization with great technicians - both in skill and personality. HVAC/electricians/plumbing. Have locked into a full service organization for all needed work now and in teh future.
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Adrian was terrific. Found the problem, solved it, and it all works. Very quick. And he was very professional, courteous, and efficient.
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This review is 95% for one of two jobs I had scheduled: one plumbing, one electrical. I have used TE a few times. The plumbers were very professional and courteous. Everything was clearly explained to me along the way. Isaac made a very good effort to do a great job. Their prices are high, but worth it in this case. However, my experience with the electric was enough to not call again for this service anytime soon. I needed ONE new outlet installed within 10’ of an existing, available line. I also needed 3 garage ceiling mounted fixtures to replace 3 existing. All parts laid out. Nothing unusual or intricate. That estimate was over $1,300. For one of the simplest jobs one could ask for. I had no confidence that the tech knew what he was doing. He told me that putting the ceiling fixture up was complicated. I asked him to show me on the unit. What was the complicated part? It’s three wires and four screws. I’ve already received 2 estimates for less than half the above.
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Joshua was great to work with. He diagnosed my problem, told me how he’d address it and followed through. Everything was neat and tidy when he finished.
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Ryan and his partner were great. Efficient, knowledgeable, and pleasant. Explained our issue and actually found another leaking problem we did not know about.
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T.J. Is an exceptional customer service professional. He is thorough, technical and clear in his explanations. We are very pleased.
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We had a terrible clog in a home we just moved into. Max came out with hours of our call and was very friendly and did a thorough inspection of the pipes inside and out. He shared a detailed plan and cost with us before proceeding. The company is a bit pricey, but Max did a great job.
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Found the problem, explained it and fixed it
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Showed up ahead of schedule and did the work in a timely fashion. Friendly and easy to discuss the issues with him. Cleaned up the work site and did everything we asked. We are happy customers.
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Troubleshoot entrance electrical
Completed the service call for no heat found that the heat exchanger is cracked and needs a smart bypass 12 inch. It’s short on return by 12 inch needs flood protection and a blower clean.
Use mini hydro jetter to get rid of paper build up in toilet drain line , pulled up toilet and ran mini jetter to clear remaining but of tissue paper, after testing everything drains perfectly with no leaks
Customer is having issues with the toilet will never run in the dishwasher, upon arrival, I ran a lot of water and ran water in the sink and then the toilet started backing up, and we can’t underneath in the sink backed up due to having a mainline blockage, next I pulled the toilet and ran my cable to clear, after testing the blockage was clear with no signs of back up have a camera inspection scheduled for Thursday due to this being the second back up in four years with a newly built house
Disassembled and reinstalled water heater burner assembly. Original installation company had replaced the assembly incorrectly causing flames to travel below the burner plate and around the combustion chamber. Assembly was also caked in soot which was cleaned off. I also prepared and emailed an estimate to repipe the thermal expansion tank piping as in its current location, before the check valve it is not serving any purpose. Water pressure rose to over 140psi while heater was on.
Customer signed an estimate for a Grundfos Alfa recirc pump, installed that and tested for leaks
Came because upstairs, system was not heating. When testing system found that inducer motor had failed and there were visible sings of biological growth spreading thought the system. Let costumer know about this issues and presented options. Thank you for choosing TE Certified!
Replace Prv, and expansion tank, drained house, installed new fixtures, pressurized lines, blew air out every fixture, plugged recert pump in working properly. Recommended to replace water heater, no leaks
Light switch is arcing internally. The arcing is what’s causing a burning smell when the lights turn on
For this job I came to see why customer was waiting several minutes for hot water in bathroom, I noticed recirculating pump was not working. We replaced it with the alpha pump. When checking house pressure I got a reading of 120 psi, which could be a possible factor of why pump failed. Maximum allowance is 80.I replaced the pressure regulator and set the pressure to 65psi. Tested and left work area clean.
Run new 20a dedicated circuit for bidet with new safety breaker from panel to downstairs bedroom bathroom
Came back to do repairs for system, replaced only the high limit switch. Once replacement of switch was made tested furnace and had no more issues. By pass is working properly. Gave customer estimate to add steam humidifier to system, due to customer stating heat make air dry. System working properly at this time.
Demo old cable wire at side of home.
Homecare inspection Found a non UL listed tandem breaker. Installed 2 single pole breakers to eliminate the tandem breaker No surge protection at the panel. Installed surge protection Only non GFCI receptacle that needed protecting was the attic outlet. We replaced the outlet with a GFCI outlet
