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Arrived as expected, same day service, thorough assessment and explanation, problem resolved
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Antonio was very helpful, knowledgeable, and professional. He explained everything and showed me pictures of the work he recommended. I feel like they're really concerned about the customer and their needs.
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Prompt very communicative and solved the problem . Pleasant experience and efficient
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Erik, the plumbing professional, was right on time, polite, respectable, and thorough. This is what I've only experienced with TE Certified whether or not it was electrical or plumbing over several years. Great customer service! And he represents well what TE stands for.
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Very communicative . Kept me well informed . Took extra day but explained the problem . Discovered a problem today but rest seems ok
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TE Certified did a great job and followed through on all promises made for time of service and workmanship.
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Communicates well - prompt - professional - thanks so much DeMarco!
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My technician Jonah, exude professionalism, customer service excellence and very astute in his knowledge of locating a problem, he also gave me verbal guarantee through his company if anything should happen surrounding this same problem. He is humble and has a heart for service of the people through his expertise. Thanks Jonah!!!!!
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I trust TE Certified. You get what you pay for. For my plumbing job they sent Isaac Daniels to provide me a quote after inspection. He said it will be 16k dollars. I asked him if he himself will be here. He said yes he will be here with his crew and will ensure the job is performed expeditiously. The job would take 3 days but they may be done in 2 days. Isaac showed up for a 20 minutes initially and I never seen or heard from him since. Apparently he is more concerned with closing sales than client communication and satisfaction. He did not deliver with what he told me. No integrity. I would give him a zero rating if I could.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Thank you for reaching out, Frances. We are so sorry to hear expectations were not met. Please reach out to us at 770-291-5566 so we can learn more and work on a remedy.
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Thank you for continuing to use TE Certified to help with your Home Care needs. For this appointment we completed a whole home re-device, installed/programmed new Lutron Caseta Smart Switches throughout the home, and we installed new safety breakers in your main panel. I’ve attached all the pictures taken throughout the process with this invoice. If you have any questions or if you experience any electrical issues, please contact me directly. If you would like help from any of our other professional tradesmen with 5% off your next home improvement solution, please contact our office and they will happily assist you. Thank you again for your time and the opportunity to serve you, your family, and home. Take care, stay blessed, and have a great holiday season! -Luis L. 😁👍
Called out for toilet running constantly master bathroom toilet running front bathroom toilet running gave estimate customer agreed in master bathroom replaced fill valve,supply line,tank to bowl gasket and bolts,flush valve,flapper,toilet seat.front guest replaced fill valve,supply line,toilet seat,shower head, tested no failure at this time.
Completed full inspection of single system for home. Found multiple major issues including CO leaking from vents due to a compromised heat exchanger, mismatched evap coil for a duel fuel system that is causing high pressures, furnace overheating after about 10 min of runtime due to lack of maintenance. Due to age and condition, it will be best to look at replacement at this time.
I removed and replaced a 10 plus year old water heater. The water heater was brought up to code and the installation was successful
Finished last half of electrical service upgrade
Customer experience in a mainline backup that was making the toilet overflow, after diagnosing it I diagnosed that it was a mainline blockage actively clogged, so I ran my cable and I was able to clear the blockage. I was somewhere in the yard, a lot of rough spots when I was sending and retrieving the cable, but I was able to get my cable back and after testing everything was draining perfectly with no more backups customer do have cast-iron in the home.
Install new outlet and camera . Install 2 new coach light on front porch.
No plumbing issues / roofing issues
Installing tv mount and receptacles
Technician completed a furnace inspection today. Checked all heating elements, heat exchanger, furnace codes, safety elements flue pipe and duct work… Tech left recommendations/ estimates that can help with equipment longevity, equipment protection and homeowners health and safety. Please review email, to respond to any estimates you can do so by email or calling in to reschedule appointments. *Thanks for choosing TE Certified if you liked your technician service today don’t hesitate to leave a 5 star review!
Install a whole surge protector at the main electrical panel
Cleared blockage in kitchen sink with cable machine, also replaced faulty garbage disposal with new 1/2hp Insinkerator. Customer is aware of remaining cast iron in drain line serving kitchen sink. Camera tech arrived onsite and gave options for future repair/replacement if issue persists.
Installed tankless water heater and ran new gas line to unit