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Antonio was very helpful, knowledgeable, and professional. He explained everything and showed me pictures of the work he recommended. I feel like they're really concerned about the customer and their needs.
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Prompt very communicative and solved the problem . Pleasant experience and efficient
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Erik, the plumbing professional, was right on time, polite, respectable, and thorough. This is what I've only experienced with TE Certified whether or not it was electrical or plumbing over several years. Great customer service! And he represents well what TE stands for.
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Very communicative . Kept me well informed . Took extra day but explained the problem . Discovered a problem today but rest seems ok
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TE Certified did a great job and followed through on all promises made for time of service and workmanship.
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Communicates well - prompt - professional - thanks so much DeMarco!
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My technician Jonah, exude professionalism, customer service excellence and very astute in his knowledge of locating a problem, he also gave me verbal guarantee through his company if anything should happen surrounding this same problem. He is humble and has a heart for service of the people through his expertise. Thanks Jonah!!!!!
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I trust TE Certified. You get what you pay for. For my plumbing job they sent Isaac Daniels to provide me a quote after inspection. He said it will be 16k dollars. I asked him if he himself will be here. He said yes he will be here with his crew and will ensure the job is performed expeditiously. The job would take 3 days but they may be done in 2 days. Isaac showed up for a 20 minutes initially and I never seen or heard from him since. Apparently he is more concerned with closing sales than client communication and satisfaction. He did not deliver with what he told me. No integrity. I would give him a zero rating if I could.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Thank you for reaching out, Frances. We are so sorry to hear expectations were not met. Please reach out to us at 770-291-5566 so we can learn more and work on a remedy.
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For this job, it was required me to verify that a thermal coupling was tightly secured to the gas valve on our clients water heater and was safe to light. Second item was high water pressure management. Our client has great poly pipe within home. Most of the fixtures have been re-piped except for the items underneath the slab. At the beginning of the visit, the water pressure was 80 psi and after the replacement the new water pressure reading is 50 psi. A client is very satisfied with our service today
Upstairs and Downstairs systems in poor conditions. Tech was out for upstairs system noticed lots of repairs needed at furnace. Tech noticed failed control board, hot surface ignitor, dirty filter, flame sensor, flood and safety protection not in code, thermostat is going bad, furnace heat exchanger has possible cracks inside, fire hazardous… tech highly recommend replacing full complete system… Customer wants to schedule a CA out for tomorrow after 2pm… Thanks for choosing TE Certified if you liked your technician service today don’t hesitate to leave a 5 star review!
Inspect non working fan and make repairs
Replace fixtures and speak with customer about their electrical system
Removed 2 vanity sinks and faucets in hall bathroom and haul away Removed kitchen sink and faucet and haul away Install 4 new stop valves in hall bathroom at no additional charge Install 2 new customer supplied drop in sinks with new faucets in hall bathroom. Includes new ptraps and supply lines Installed new customer supplied kitchen sink and faucet, reused existing garbage disposal and drain assembly, includes new ptraps and supply lines All new sinks were bonded to countertops with clear silicone, do not clean or put things back under cabinets until tomorrow to allow silicone to dry
Cut out drywall and repair polybutylene pipe burst and replace leaking main shut off valve
Home inspection for newly purchased home
Arrived on site for a no heat. We found a 2006 trane furnace controlled by an ecobee. Upon arrival the thermostat was completely off and unresponsive. We crawled through the crawlspace and discovered some low voltage wires at the control board weren’t making good contact so I reseated them tightly and conducted a thorough safety and performance inspection of then equipment. We found some major concerns that we documented thoroughly. I discovered 4 different breaches at the heat exchanger, compromising the safety of the furnace. We discovered the blower wheel was heavily impacted with dust, dirt and debris. The blower motor was leaking a lot of oil and the bearings were failing. The igniter was out of tolerance and the system had no secondary drain pan. We quoted all recommended repairs but offered to have a comfort consultation next Saturday to have all the numbers/options in front of us before making that sizable of an investment into equiptment well beyond its life expectancy. The fu
Electrical inspection Replace outdoor outlet and bubble cover Separate double tapped neutrals Install bushing on wire in panel Install panel cover blank Install floodlight
Performed diagnostic on 14yr old Payne heat pump, upon arrival customer stated unit wasn’t working, stated house has been vacant over three months and last time unit ran was ac mode and it produced water in secondary pan, checked tstst, cycled to heat mode outdoor unit started up but not indoor unit, went in attic to inspect system, checked heat strips , checked ok, checked blower motor, getting 24v on speed tap , and 240 on high voltage side , failed blower motor, recommend replacing blower, also noticed blower is impacted, recommended cleaning blower wheel as well, inspected evap coil, found heavily rusted, also looks to be oil residue on primary drain pan, explained to customer without airflow we can’t check pressures until blower is replaced, explained there could be other issues, highly recommend replacing , customer stated he is looking to sell house and don’t wanna replace, called for pricing and availability of blower, per supply house motor will have to be ordered and will tak
Homecare complete on one system. Checked heating and cooling. Cleaned drains. Changed customer supplied filter. Homeowner approved TE Certified flood protection.
Came today because system was not working properly. Thermostat had no power when testing system found that faulty transformer burnt. The circuit bore shutting down the system. Completely furnace is over 30 years old and AC and coil is from 2024. After finding issues, let customer know about it represented options. Also gave the option of upgrading furnace to avoid any other further problems. Customer decided to move forward with repairs. Customer understand that furnace is pretty old and it could be other issues in the future. Customer also has the gas company coming on Monday to get the gas running. However, I test the system in cooling and tested inducer motor for heat to make sure it was working properly for when the gas is up and running. Thank you for choosing TE certified! Feel free to leave a review if you were happy with today’s service.
