Communicates well - prompt - professional - thanks so much DeMarco!
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My technician Jonah, exude professionalism, customer service excellence and very astute in his knowledge of locating a problem, he also gave me verbal guarantee through his company if anything should happen surrounding this same problem. He is humble and has a heart for service of the people through his expertise. Thanks Jonah!!!!!
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I trust TE Certified. You get what you pay for. For my plumbing job they sent Isaac Daniels to provide me a quote after inspection. He said it will be 16k dollars. I asked him if he himself will be here. He said yes he will be here with his crew and will ensure the job is performed expeditiously. The job would take 3 days but they may be done in 2 days. Isaac showed up for a 20 minutes initially and I never seen or heard from him since. Apparently he is more concerned with closing sales than client communication and satisfaction. He did not deliver with what he told me. No integrity. I would give him a zero rating if I could.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Thank you for reaching out, Frances. We are so sorry to hear expectations were not met. Please reach out to us at 770-291-5566 so we can learn more and work on a remedy.
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Johan did more than just install three motion-sensor floodlights: -he drew my attention to the fact that he had brought two white fixtures (all that were in stock at his business place) to install on the Florida room, but had brought a black one to install at the garage, in case I wanted all three to be installed at the same time. I decided that I would like for all of the floodlights to be white, so he scheduled another date to install a white one on the garage. If he had just installed the black one, without drawing my attention to it, I would not have discovered it until after it was installed, which would have aggravated me, and make me feel like TE Certified was not looking out for my best interests. -he found that the previously-installed floodlights on the Florida room had not been installed according to electrical code, and supplied the necessary bases to meet code. -he repositioned one floodlight from its previously-installed location, which did not give 360 degree vision to the motion sensor because of a rain downspout. I really appreciate his pro-active actions to maximize the quality of the installation!
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Hubert was very professional and courteous. I explain my situation and he assured me it could be done. Very satisfied with his work.
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Superior service! Explained the issues with my system in addition to the corrective measures. Clearly outlined pricing before performing repairs. Simply put: the best HVAC service that I have ever experienced!
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Elijah provided advanced notice before arriving and was timely. He shared excellent insight and recommendations that I could understand. He truly values the customer and was very courteous. Dedicated to his work and friendly.
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For this job, it was acquired of me to rehab crawlspace that had cast pipe, galvanized pipe, and copper piping and CPVC . All defective and against code piping was removed and replaced with PEX-A piping and new copper in certain locations. all work was tested for leaks and no leaks were found. All work documented with photos. Current water pressure after replacing PRV is 50 psi. after the halo was installed, the purge was conducted however, have the test in water I would recommend waiting a couple of days to retest.
Rebuild shower valve, seal tile to tub along valve wall
Tested system not cooling for the house and found the line was leaking behind the wall. Today we removed a portion of the wall on the exterior of the home in order to access the line set that was leaking. Found that the line was leaking due to a kink in the line. Today we repaired this leak and charge the system up fully with refrigerant tested system after repair no failures at this time.
Troubleshoot and repair no power to bedroom
Proper ventilation for two HVAC systems, two Water Heaters, and a bathroom venting system.
Replaced kitchen sink p trap with new tubular p trap. Cut out and replaced PRV and main water shut off valve inside garage. Cut and capped old copper main line. Tested work thoroughly no apparently leaks present.
Upstairs toilet is not filling or flushing. I discovered that the water to the toilet was turned off. I turned on the water and flushed the toilet multiple times to test.
The customer had an active leak in their basement. It was leaking in two separate spots. Initially, it was thought to be two active waterlines due to the constant drip with no water flow upstairs. Upon a further diagnostic, I was able to determine that it was a result Of the shower pan leaking. The reason for the change order was I removed one of the active waterline repairs initially included in the estimate. I also discussed with the customer the quality of their water, and the customer chose to go in with the water filtration system, rerouting the main waterline to an accessible spot in the home instead of crawling under there, crawlspace area of the home. I also installed a new main water shut off and pressure reducing valve to ensure full lifespan of the halo water filter we put in today. I will need to return Tuesday in order to flush out the rest of the carbon as the filter soaks. The temporary fix I had due to the hall bathroom shower with the pan leaking was I tightened the ha
Completed repairs including rerouting the condensate drain line into a pump and hooking up to existing drain where it goes down the wall. This is to fix the slope issue of the drain and prevent further backups. I also installed a wet switch in the pan. Tested fully after repairs and no failures at this time.
Turned off power where home was damaged
Main water line penetration seal is nonexistent. I sealed it with foam and hydraulic cement.
The customer has high amounts of chlorine in the water which is resulting in copper waterlines leaking. The customer was also made aware that their drain lines were very old and there was even a section that was completely open. after going over options with the customer, the customer decided that they would have water and drain lines replaced under the crawlspace only apart from a water repipe under the kitchen sink. as discussed with the customer what we will be doing is installing a water filter in the closet of their choice, which is in the hallway, we will be relocating the main water shut off and pressure reducing valve into that closet, as well as with the water filter. After that, we will re-pipe the water and drain under the crawlspace, eliminating all of the leaking copper, and replacing the cast-iron with PVC. Also, we will be re-piping the water heater and installing the thermal expansion tank to the structure of the home with use of a bracket. The work will be performed on
Replaced hose Bibb front of house, in crawl space. Through brick. Checked shower for leaking nothing was found. Removed trim tested removed shower arm. Put all back sealed up fixture. Tested everything repressurized line for hose Bibb. Tested, no leaks.
