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Antonio was very helpful, knowledgeable, and professional. He explained everything and showed me pictures of the work he recommended. I feel like they're really concerned about the customer and their needs.
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Prompt very communicative and solved the problem . Pleasant experience and efficient
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Erik, the plumbing professional, was right on time, polite, respectable, and thorough. This is what I've only experienced with TE Certified whether or not it was electrical or plumbing over several years. Great customer service! And he represents well what TE stands for.
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Very communicative . Kept me well informed . Took extra day but explained the problem . Discovered a problem today but rest seems ok
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TE Certified did a great job and followed through on all promises made for time of service and workmanship.
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Communicates well - prompt - professional - thanks so much DeMarco!
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My technician Jonah, exude professionalism, customer service excellence and very astute in his knowledge of locating a problem, he also gave me verbal guarantee through his company if anything should happen surrounding this same problem. He is humble and has a heart for service of the people through his expertise. Thanks Jonah!!!!!
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I trust TE Certified. You get what you pay for. For my plumbing job they sent Isaac Daniels to provide me a quote after inspection. He said it will be 16k dollars. I asked him if he himself will be here. He said yes he will be here with his crew and will ensure the job is performed expeditiously. The job would take 3 days but they may be done in 2 days. Isaac showed up for a 20 minutes initially and I never seen or heard from him since. Apparently he is more concerned with closing sales than client communication and satisfaction. He did not deliver with what he told me. No integrity. I would give him a zero rating if I could.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Thank you for reaching out, Frances. We are so sorry to hear expectations were not met. Please reach out to us at 770-291-5566 so we can learn more and work on a remedy.
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Replaced main water service line. Added shut off at meter box. Moved water line and added shut off valve inside crawlspace. Replaced prv and hose bibb. Reinstalled water heater. Replaced cpvc line and added pan and leak alarm. Installed cs kitchen faucet and water filter as a courtesy. Replaced a section of pvc drain for kitchen sink. Replaced basket strainers and added a garbage disposal. Swapped a 3 handle and a 2 handle shower valve, replacing both with a 1 handle shower valve.
Home electrical service upgrade Replaced main electrical meter/disconnect & panel Updated grounding system Whole home surge protector Updated smoke/carbon detectors Redeviced entirety of home (replaced all switched and outlets) Ran 2 new dedicated circuits for bathroom outlets Repaired multiple flying splices throughout attic Dual function protection on all circuits
Repaired leaking 3/4 water line and replaced PRV in crawlspace
Replaced water heater and water heater shut off valve. Also removed old copper gas line and replaced it with new black iron gas line.
For this job, it was required of me to replace a CPC hose bill that was broken off. Either due to the fact there was not supported to structure or it froze. This particular item was replaced as well as a new ball valve for the fixture. It was test for new leaks And no leaks were found. Our client is very satisfied with our service today.
Upon arrival tech diagnosed upstairs furnace only. Tech noticed flame sensor and inducer draft port elements needed maintenance. Tech also noticed major issues at condensate pump and drain line connections not safely routed to proper connections. Also clear tubing is warped eventually causing ceiling damages. Tech left recommendations/ estimates to help bring system back to best peak performance and safety. Please review email, to respond to any estimates you can do so by email or call-in to reschedule appointments. Thanks for choosing TE Certified if you liked your technician service today don’t hesitate to leave a 5 star review!
We replace a service mast that was damaged by a falling tree. We installed a new eye bolt securing point, new pvc service mast and weather head, and new service wire in mast.
Customer has 5 y/o Rheem system that operates for main level. System was not heating due to faulty control board. Replaced furnace control board. Recommend water protection upgrade. Dirty 20x25x5 media filter. Recommend advanced air purification replacement. Informed customer of all findings. System is currently working. Recommend HomeCare Program.
Install heavy chandelier on 10’ ceilings in dining room and provide 20 led bulbs
Installed kitchen sink and faucet, installed 2 shower trim kits
For this job, it was required me to verify that a thermal coupling was tightly secured to the gas valve on our clients water heater and was safe to light. Second item was high water pressure management. Our client has great poly pipe within home. Most of the fixtures have been re-piped except for the items underneath the slab. At the beginning of the visit, the water pressure was 80 psi and after the replacement the new water pressure reading is 50 psi. A client is very satisfied with our service today
Upstairs and Downstairs systems in poor conditions. Tech was out for upstairs system noticed lots of repairs needed at furnace. Tech noticed failed control board, hot surface ignitor, dirty filter, flame sensor, flood and safety protection not in code, thermostat is going bad, furnace heat exchanger has possible cracks inside, fire hazardous… tech highly recommend replacing full complete system… Customer wants to schedule a CA out for tomorrow after 2pm… Thanks for choosing TE Certified if you liked your technician service today don’t hesitate to leave a 5 star review!
Inspect non working fan and make repairs
Replace fixtures and speak with customer about their electrical system