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The guys were on time, professional, and left everything in great shape.
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TE is my go-to for anything plumbing and electrical. They never disappoint and the entire organization is always 5-star. Bruno came today and worked on different plumbing issues. He’s professional, polite and knowledgeable.
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Great service, knowledge and demeanor. Would recommend him again in the future.
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Kevin went above and beyond to get out door bell back in service. It was a tricky job, but Kevin got it done. He was most professional and yet warm and kind.
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Andrew got here on Schedule and immediately got down to diagnosing what was broken in the AC for our bedrooms. I swear, the first thing he appeared to do was take the systems pulse. Next he went outside. Then he nodded and said, "I think I know what's wrong." He had most of it fixed quickly (I'll be back in my bed tonight) and made some sound recommendations to head off future problems. TE will be getting my business from here on!
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Overall Experience
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30 year old Water heater in the basement of the home has ruptured and poured into the basement. I drained the water system and water heater and removed from the home. Installed new water heater with a new shut off valve, gas shut off valve, and other accessories to bring the water heater up to code. Also replaced the pressure regulator and main water shut off valve. Tested with no leaks.
For this job, we installed a 1.5 ton Rheem full system with a media cabinet. Installed a new outlet/switch to power the furnace. Replaced the drain pan and added new drain safeties. We attached back to the existing plenums and removed a non functional UV light. Replaced the drain, flue, and gas with new piping ensuring that there are no leaks. Installed a new Ecobee smart thermostat. Replaced the vibration pad and electrical whip to the outdoor unit. Brazed, pressure tested, vacuumed and charged to manufacturer specifications. Tested that both heating and cooling modes work as intended and completed the walkthrough with the customer.
Performed 1 system diagnostics on a 2017 Lennox system that cools the upstairs. I found that the capacitor had failed on the outdoor unit and the outside condenser coil was impacted with dirt. I also found that the contactor on the outdoor unit had pitted contacts and the air handler capacitor was outside of the manufactures specifications. I went over the findings with the homeowner and with their permission; I replace the parts mentioned above and rinsed off the outdoor condenser coil. The refrigerant pressures were good. The unit was operating at the end of the service call. I also replaced the filter with a customer provided air filter. Unit no longer concerned by the manufactures warranty. I emailed the homeowner flood protection estimate.
Issue is on irrigation system not waterline or sewer, recommend an irrigation company make a repair
Upon arrival customer stated that system was not cooling as of last night it stopped working and that outdoor unit would never come on but the indoor unit would. After inspection of system found that defrost control board was showing an error code of “defrost operation” reset board and board then started to give an error code of “AMB sensor failure”. Tried to bypass sensor and reset system to see if system would come on and it stayed in the same lockout code. Will order new defrost control board and ambient temperature sensor when the supply house open back Monday morning 7/7/25. Advised customer of issue and let him know that I will check part availability when supply house is open, part and labor are covered under warranty due to customer maintaining regular routine maintenance of the equipment. Will check system operations when parts are replaced. System currently. Not working at this time.
Mini split, two heads , main level not cooling and leaking Freon. Also, there is a leak outside, in the Schrader valve. It’s a Rb and B house and I added Freon , so it will be working this weekend and set a lead to quote upgrading, for Monday around noon. Told customer that we will credit back 366,00 , spent today, if he upgraded the system
For this job, we installed 2 ring floodlights, 2 ceiling fans, a chandelier and installed a customer provided tesla charger
Customer has 17 y/o Lennox system that operates for whole house. Furnace located in basement. System was operating at time of arrival. However, through inspection noticed that system performance and efficiency is in decline. Informed customer of findings. Advise customer to seek options to upgrade system.
10 year warranty Lifetime craftsmanship warranty Permit pulled for the job with your local municipality New flood protection switches New properly sized supply plenum New outdoor composite pad leveled and landscaped Floor protection during installation of new equipment Complete clean up and disposal of old equipment after installation
Installed new Navien tankless with new vent through the roof. Installed ion 6 at the water heater inlet. Installed new gas regulator at the gas meter. Installed new PRV and set the pressure to 65 psi. Installed new kitchen faucet, and installed the faucet that was in the kitchen in the mud room. Installed crossover tee in the master bathroom.
Use mini excavator to dig up clean out 3.5’ deep in flower bed to repair full pipe separation. Will need to remove holly bushes for access. Unable to get my camera to pass clean out due to this separation. Will return once clean out is repaired to inspect rest of the sewer line
Replaced bad pop up assembly with a new one
Customer called us out because a toilet in the upstairs bathroom overflowed all over the bathroom. There’s a major clog in the toilet drain. I will have to pull the toilet and remove the stoppage and reset the toilet verifying that there are no leaks and that everything is draining properly. I was successfully able to remove stoppage. I tested it by running Lots of water. The customer does have very old cast-iron pipe and so we have scheduled for a camera technician to come and do an inspection tomorrow 9 AM to 11 AM Everything is draining properly at this time. Customer is very satisfied. I also provided the customer with our ENDURE drain maintenance product.
Repaired two pinhole leaks in the kitchen ceiling and did a full rebuild of the right toilet in the upstairs bathroom.
10 years parts warranty. 2 years labor warranty ( up to 10 years with Homecare). Install 2.5ton Ac & coil R-32 GOODMAN with pad and electrical whip. Install new wet switch and in-line switch with the dragon fly board. Move the indoor system forward so the existing supply plenum can fit. Configured flue pipe, gas line, and drain line to the new location of the indoor unit. Brazed, pressured with nitrogen, vacuum, and properly charged the system. Test the safety switches and poured 2 gallon of water down the drain line. Test system on heat and cool mode. System is currently working.