Daniel did an outstanding job explaining to me what was wrong and fixing the issue. He was very thorough and personable!
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Worked with a spirit of excellence great customer service.
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Bruno my technician was professional and friendly. He explained everything well and I had a great experience.
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James and the other technician were wonderful! Both knowledgeable and friendly. I felt very secure with them being in our home.
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Steve truly was the best - he truly cared about solving my problem, not just fixing the obvious issue and moving on. Friendly, professional, enjoyable to be around. Thanks Steve!
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Wayne assessed our issue and resolved it quickly with parts from his truck! Prepared and competent!!
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We recently bought a new house and Kyle and Noah took care of all the electrical wants and needs. They presented me with options along with their opinions on what routes to go. Everything turned out fantastic! I highly recommend them from TE.
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Chase is a knowledgeable, experienced, and provides exceptional customer service! He walked me through my issue, thoroughly explained what was going on and how to resolve it. I’ve found an electrician I can trust!
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James was very professional & did a great job installing our new dining room fixture.
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Gina was awesome at getting us scheduled at our practice within the day. James and Drake were very professional and great diagnosticians. The Alpha Spine Center. We had a major power issue that they were able to diagnose and fix within the day. We are now back up and running, taking care of patients today!! I appreciate
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I replaced a 1 inch prv and the main shutoff. I tested thoroughly to ensure there were no leaks and I set the pressure to 65 psi
New garage outlets and troubleshoot kitchen dual function breaker
American standard toilet was refilling due to a leaking flush valve seal. This seal was installed by another company, but was not installed correctly. Removed the seal and installed a new one. Tested the toilet to make sure no water was lost. Thank you for choosing TE Certified!
Client has a shower handle where the Allen key has broken off into the set screw after they attempted to access the shower cartridge. After several attempts of trying to drill out the Allen key and find alternative ways of removal, I managed to wiggle the handle off and disassemble the shower furniture. I picked up and replaced the cartridge for the master bathroom shower valve. Tested for leaks from the cartridge, reassembled the shower handle and verified it functioned smoothly. The cartridge is a P1 pressure balancing cartridge for 1/2” rite temp valves (GP800881) Water heaters are from 2019 Water pressure is 65 PSI
Work performed: Adjusted the location of the toilet drain forward, away from the wall. This involved replacing a portion of the drain in the storage room ceiling, cutting the subflooring to accommodate the new location, replacing the flange, and raising the flange to the proper height. We moved the water supply for the toilet roughly 5 inches to the left to accommodate the new toilet. We installed new pex piping and a new toilet shutoff valve. We installed a customer supplied smart toilet/bidet as per manufacturer instructions, and caulked toilet to the floor. We tested for proper function. Thank you !
3 zone system in townhome. Blower motor was failed. System is improperly zoned and pressures are extremely high when two zones out of the three are closed. Strongly recommend replacing with variable speed system. System is 10 years old, the average lifespan of a heat pump is about 8 to 12 years under the conditions that it is under with zoning. Witnessed pressures over 500 psi with two zones closed. Clear drain line, however, drain line was very bad and there is no wet switch on system so this may be a flood risk.
Chelsee Called us out today because they are adding a bidet toilet in the master bathroom. She also expressed her concern about the bathroom outlets tripping if both outlets are being used. So today we separated the bathroom outlets and installed a dedicated circuit for the outlet near the vanity and for the bidet. We also replaced the bath fan.
Clear shower blockage Customer was experiencing slow draining on 2nd floor hallway shower. We ran water for a long period of time to test for mainline. Upon inspection, the shower was only being affected. We ran k45 cable machine to clear blockage, and we were successful.
During our visit, the customers Rheem tankless water heater received a full maintenance. All aerators and filers were cleaned orf debris. The unit was flushed with cooking grade, white distilled vinegar for 1 hour. Previously Rheem tech support recommended to flush the unit to resolve the P1 code. After fully servicing the unit, the code was still present. Considering the lack of maintenance over the 9 years the unit has been in use, I recommend that unit gets replaced.
Install new outlet for EV Charger in garage approximately 150ft from attic main panel(due to clearance and load constraints present in laundry room main panel). 50a circuit with 6awg wire to be installed from attic to the EV Charger location in garage. Install 50a outlet/box in garage. Wiring to be installed around corner of garage in 1” PVC conduit. GFCI breaker to be installed in main panel for charger. Install whole home surge protector.
Tech arrived to problem call for downstairs system. Downstairs system is approximately 7 years old. Homeowner had expressed that the downstairs heat pump system was making a loud grinding noise on outdoor unit. System was heating properly on arrival with just a noise complaint. Troubleshooted and found that the bearings inside condenser fan motor were starting to fail. Also noticed that the indoor unit lacks adequate flood protection. Everything else was operational. Brought homeowner recommendations. Homeowner agreed to replace condenser fan motor only. Tech went to parts house and gathered materials. Changed out condenser fan motor and verified operations. Noise level has decreased and confirmed with homeowner problem has gone away. Made note of flood protection. Thank you for letting TE CERTIFIED service your home.
The daycare had a bathroom and explore room one that was given them issues with the toilet that wasn’t flushing and overflowed, upon arrival I diagnosed it was a soft blockage in the toilet and gave the option to run a cable and have to run the cable. I was able to get the water to drain down and after thoroughly testing the water drain down normally again. Told the customer if he do have issues with that toilet again, I would recommend replacing it with a newer toilet or a pressure assist toilet to prevent soft blockages from happening as frequently
During our visit, the customer mentioned he was having issues with his tankless water heater. After quickly trying to troubleshoot the unit, I was unable to figure out what was going on. I informed the customer that we would have to do a diagnostic check to provide solutions on fixing the unit. A full troubleshoot was completed with a Rheem tech. I found that the unit was experiencing low flow issues. Also the unit would occasionally show code 29, indicating a condensation issue. Considering the known codes, I made the customer aware that we would need to do a full service on the unit. We are scheduled to come back out tomorrow to flush the unit.
Reset diposal Manually moved blades on moen garbage diposal to get unjammed. diposal is only one month old. Successfully cleared blockage and now sink has proper flow. Leaving estimate to replace diposal for future work.