Brandon & Jimmy were able to come by earlier than first scheduled which was extremely helpful. They found all the problems with the tankless water heater we had installed only two years ago, unfortunately by another company. Learned our lesson, will only use TE going forward. They were able to replace with a better unit and install the proper venting, etc. for less than we had paid for the previous unit. They were very thorough and made sure to update me along the way. I HIGHLY recommend TE for any Plumbing/HVAC/Electrical needs!