Responded to a leaky toilet issue reported by customer, which investigation revealed was caused by clogged lines resulting from improperly graded sewer pipes in poor condition. After assessment, provided a comprehensive solution that included complete re-piping of the affected plumbing system. Documented the repair area showing corroded copper pipes with significant oxidation in the crawlspace/basement and deteriorating concrete foundation surrounding the plumbing infrastructure, all of which was successfully replaced with new PVC piping to restore proper drainage function.