Responded to service call for incorrectly installed fresh air exchanger. Inspected system and found issues with ductwork insulation and connection points. Successfully reinstalled air exchanger with proper metallic foil insulation around ductwork and verified all connections were secure. Checked lines for water/condensation as requested.
Responded to emergency service call for gas leak odor. Centerpoint had previously identified leak at the furnace tee connection. Removed affected pipe section, reapplied proper thread sealant, and reinstalled. Performed leak testing with negative results confirming successful repair. Furnace restored to full operational status.
Responded to service call for A.O. Smith PROPH50 T2 RH350 DCB heat pump water heater that was beeping and displaying a high temperature code/compressor error. Diagnosed issue and resolved alarm by adjusting temperature setting to a lower level, which successfully cleared the fault code and restored normal operation.
Responded to service call for recently installed heat pump not functioning properly during warm weather. Diagnostic inspection revealed system was operating in cooling mode rather than heating. Examined wiring connections and thermostat settings; determined thermostat is not properly recognizing heat pump. Documentation includes photos of water heater installation and electrical panel for reference.
Responded to a no-heat call on a 6-year-old Ruud furnace installed in 2019. Diagnosed issue as bird obstruction in the system affecting proper operation. Successfully removed bird debris and verified proper system function before completing service. Heat restored to normal operation.
Diagnosed low water pressure in upstairs shower caused by significant mineral buildup and corrosion inside the shower head. Inspected the premium rainfall-style chrome fixture mounted on marble tile wall, noting extensive calcium deposits blocking multiple water outlet holes. Provided client with options for descaling or replacement to restore proper water flow.
Completed installation of a cast iron radiator in customer's room, connecting it to the existing FORCE steam boiler system. Extended necessary piping to accommodate the new radiator and performed system bleeding to ensure proper operation. Reconnection service was performed as previously arranged during the November maintenance when boiler cleaning was completed.
Responded to service call for 7-year-old natural gas furnace reported to be leaking water from the bottom. Conducted thorough diagnostic testing, including running the furnace for one hour and cycling the humidifier 12-15 times, with all components functioning properly and draining as designed. Inspection revealed no current water leakage or evidence of moisture inside the furnace; noted that previous water observed may have been related to the recently replaced water heater.
Successfully replaced a 2-stage furnace ignition control board to restore system functionality. All components were verified to be operating within specifications after installation. System is now fully operational.
Diagnosed 12-year-old furnace with no heat due to error code 32 (low pressure switch). Testing revealed control board failure with no power reaching the inducer motor. Submitted parts order for replacement control board and will schedule return visit for installation once part is sourced.
Performed scheduled maintenance on residential boiler system. Found boiler temperature set too low (adjusted to 175°) and identified a seized radiator valve in upper level bedroom. Successfully bled air from upper level radiator and verified proper operation of the heating system.
Diagnosed furnace failure due to non-operational blower motor. Inspection revealed heavy accumulation of dirt in blower wheel and secondary heat exchanger restricting airflow, which likely contributed to motor failure. Completed replacement of blower motor and performed thorough cleaning of blower wheel and secondary heat exchanger to restore proper system operation.
Responded to no-heat call for 2-year-old K&S installed furnace. Diagnosed and cleaned dirty flame sensor which tested within specification at 2.5 micro amps after service. Identified restrictive air filter as additional issue; recommended using a Merv 7 or 8 filter with monthly replacement. Verified all components operating within specifications; system is now fully operational.
Responded to no heat complaint on 5-year-old Bryant high efficiency furnace. Diagnostic inspection revealed inducer draft motor was failing with grinding noise. Replaced draft motor and pressure switches to restore proper system operation. Unit had received maintenance service two weeks prior from another provider.
Responded to warranty service call for 6-month-old IBC combi boiler experiencing ignition failure errors. Inspected and found igniter/flame rod covered with combustion slag. Cleaned component and reinstalled, confirming proper operation with flame rod reading 22 micro amps during hot water demand. Advised that igniter replacement under warranty may be necessary if issue persists.
