Hurlburt installed a new furnace and air conditioning system in out house. We used to have and oil furnace and now we have a brand new gas furnace that will save us a lot of money this next winter. We've never had air conditioning before, now that we have it I don't know how I ever lived without it! Hurlburt's even cleaned my air ducts, man were they dirty.
Response from Hurlburt Heating & Plumbing:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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Hurlburt replaced our old furnace and air conditioner with new high efficiency models. I can't believe how quiet the furnace and air conditioner are. They installed it right away. Andrew was our service advisor and was really great, he answered all of our questions and we really felt comfortable knowing that he measured and sized our house so that we go exactly the right sized equipment. I did alot of reading on the internet and found that this is really important!. Very happy! Oh, and we had them put a new water heater in while they were here since it was old too!
Response from Hurlburt Heating & Plumbing:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Overall Experience
Quality
Price
Convenience
Diagnosed non-flushing toilet issue by removing unit and inspecting drainage path. Identified improperly seated wax ring partially obstructing waste flow. Installed new wax ring and reset toilet, restoring proper flushing function.
Responded to emergency call for active copper pipe leak in attic area. Upon inspection, identified multiple deteriorated sections in the copper piping causing water leakage. Successfully replaced damaged section of copper piping to resolve the issue. Water quality testing performed post-repair to confirm system integrity.
Responded to no heat call for 20+ year old LP boiler system. Upon inspection, confirmed customer's report of failed blower motor and identified a suspected crack in the heat exchanger. Customer was informed that unit is at end of life and replacement is recommended rather than repair. Advisor scheduled to provide replacement options.
Performed annual maintenance on 1-year-old furnace system. Corrected filter installation issue by making adjustments to the return air drop, resolving customer's difficulty with filter replacement. Conducted complete system check with all operations verified functioning properly. Provided customer with water heater replacement options per request.
Completed annual tune-up on 50-year-old boiler system as part of maintenance agreement. Inspected all components with system functioning properly, though deteriorating burner gasket was temporarily sealed with high-temperature silicone. Customer advised that while system should operate through current heating season, boiler replacement is recommended next year. One mini-split service deferred until spring due to snow accumulation; second unit to be serviced at that time.
Responded to no-heat service call for wood boiler system. Diagnosed broken impeller on existing Taco 009 circulator pump. Determined pump was oversized for application, replaced with smaller Taco 007 model to better match system requirements. Refilled boiler and verified proper operation.
Completed scheduled Family Rewards maintenance service including furnace tune-up, humidifier pad replacement (using customer-provided pad), and air exchanger cleaning and inspection. All systems thoroughly examined with no issues identified. All components functioning properly and left in good working condition.
Responded to service call for water softener inspection due to water accumulation inside unit. Also checked malfunctioning shower head located adjacent to softener and performed maintenance on nearby sediment filter system requiring cleaning. Primary contact was Ben.
Completed bi-annual maintenance service on residential furnace for reward membership customer. Performed comprehensive inspection including heat exchanger verification, burner assessment, flame sensor cleaning, and condensate system check. Unit is functioning properly with no defects observed in critical components.
Performed scheduled maintenance on 4-year-old Lennox gas furnace per maintenance agreement. Cleaned condensate drain and flame sensor, inspected heat exchanger for defects, and verified proper operation. Furnace is functioning as designed; all required maintenance completed according to program specifications.
Responded to customer report of no heat and critical alert on thermostat indicating communication failure with Smart Hub. Diagnosed issue was related to power interruption when customer shut off breaker earlier in day. Restored system functionality by cycling power to reset communication between thermostat and Smart Hub. Performed comprehensive inspection of 4-year-old Lennox furnace with no issues found. System tested multiple times in normal and test modes, confirming proper operation. Customer advised to cycle power if issue recurs and recommended routine maintenance to prevent future problems.
Diagnosed no-heat complaint on 10-year-old Crown oil boiler. Found thermostat non-responsive due to dead batteries. Replaced batteries, which restored normal system operation. Recommended boiler tune-up and scheduled follow-up visit with technician more specialized in this equipment type.
Performed boiler tune-up maintenance. Inspected heat exchanger, noting early rust accumulation that could potentially affect operation if it progresses. Vacuumed accessible bottom portion of unit. Confirmed proper igniter ohm readings and verified all radiators were functioning correctly with system pressure at approximately 12 psi. No water addition required at this time.
Responded to no-heat complaint regarding ventless heater in milk room. Diagnosed and successfully restored unit operation. Informed customer about safety concerns related to exhaust gases in enclosed space. Identified electrical junction box with corrosion/weathering. Scheduled follow-up visit with service advisor to discuss replacement options for this aging system.
Performed warranty service to replace failed condensate pump on customer's HVAC system. Diagnosed float mechanism failure in original pump and installed replacement unit to restore proper condensate drainage function.
