Hurlburt installed a new furnace and air conditioning system in out house. We used to have and oil furnace and now we have a brand new gas furnace that will save us a lot of money this next winter. We've never had air conditioning before, now that we have it I don't know how I ever lived without it! Hurlburt's even cleaned my air ducts, man were they dirty.
Response from Hurlburt Heating & Plumbing:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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Hurlburt replaced our old furnace and air conditioner with new high efficiency models. I can't believe how quiet the furnace and air conditioner are. They installed it right away. Andrew was our service advisor and was really great, he answered all of our questions and we really felt comfortable knowing that he measured and sized our house so that we go exactly the right sized equipment. I did alot of reading on the internet and found that this is really important!. Very happy! Oh, and we had them put a new water heater in while they were here since it was old too!
Response from Hurlburt Heating & Plumbing:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Overall Experience
Quality
Price
Convenience
Performed scheduled maintenance on 4-year-old Lennox gas furnace per maintenance agreement. Cleaned condensate drain and flame sensor, inspected heat exchanger for defects, and verified proper operation. Furnace is functioning as designed; all required maintenance completed according to program specifications.
Responded to customer report of no heat and critical alert on thermostat indicating communication failure with Smart Hub. Diagnosed issue was related to power interruption when customer shut off breaker earlier in day. Restored system functionality by cycling power to reset communication between thermostat and Smart Hub. Performed comprehensive inspection of 4-year-old Lennox furnace with no issues found. System tested multiple times in normal and test modes, confirming proper operation. Customer advised to cycle power if issue recurs and recommended routine maintenance to prevent future problems.
Diagnosed no-heat complaint on 10-year-old Crown oil boiler. Found thermostat non-responsive due to dead batteries. Replaced batteries, which restored normal system operation. Recommended boiler tune-up and scheduled follow-up visit with technician more specialized in this equipment type.
Performed boiler tune-up maintenance. Inspected heat exchanger, noting early rust accumulation that could potentially affect operation if it progresses. Vacuumed accessible bottom portion of unit. Confirmed proper igniter ohm readings and verified all radiators were functioning correctly with system pressure at approximately 12 psi. No water addition required at this time.
Responded to no-heat complaint regarding ventless heater in milk room. Diagnosed and successfully restored unit operation. Informed customer about safety concerns related to exhaust gases in enclosed space. Identified electrical junction box with corrosion/weathering. Scheduled follow-up visit with service advisor to discuss replacement options for this aging system.
Performed warranty service to replace failed condensate pump on customer's HVAC system. Diagnosed float mechanism failure in original pump and installed replacement unit to restore proper condensate drainage function.
Responded to recurring toilet clogging issue, which had previously been serviced approximately 1.5 weeks prior. Snaked the toilet to restore function and discovered deteriorated cast iron drainage pipes with significant corrosion and rust buildup as the root cause of persistent clogs. Provided customer with estimate to replace the damaged cast iron piping section.
Responded to service call for water softener system installed less than a year ago that was experiencing improper softening levels. Diagnosed improper settings in control panel parameters - adjusted hardness setting from 20 to 25 grains, increased brine fill time from 12 to 28 minutes, and reduced draw time from 60 to 54 minutes to optimize regeneration cycle and proper water treatment.
Responded to no-heat call on a Daikin propane furnace that failed to ignite after LP tank replacement. Diagnostic testing revealed clogged burners affecting proper combustion. Performed complete furnace service including cleaning of plugged burners and recommended replacement of existing burners with stainless steel alternatives to prevent future ignition failures.
Replaced universal gas valve on a natural gas furnace as previously diagnosed and quoted. After installation, verified proper manifold pressure settings and confirmed normal heating operation. Unit was returned to service and now operating correctly with the new replacement valve.
Responded to service call for smart toilet overflowing and leaking from base. Upon inspection, discovered main 4-inch drain line was completely blocked at transition to cast iron pipe. Observed significant deterioration at pipe connection point. Cut open pipe to drain standing water, then made temporary repair to restore functionality. Submitted bid for permanent repair solution due to observed corrosion and deterioration of cast iron waste pipe junction.
Responded to no-heat call for 15-year-old LP furnace with symptoms of failure to ignite and blower continuing to run. Diagnosed tripped rollout switch and observed oversized flames between burners. Extracted burners for cleaning, adjusted inter-burner spacing, and inspected heat exchanger which showed no concerning conditions. Upon reassembly and restart, furnace operated normally with proper ignition and heating cycles.
Diagnosed hot water system issue which was incorrectly attributed to faulty cartridges. Identified and confirmed a defective 1-inch check valve allowing hot water to bleed into the domestic cold water line, resulting in 107°F water entering the water softener. Measurements showed system temperatures between 125-126°F. Follow-up includes ordering replacement check valve.
Responded to recurring toilet drainage issue at Unit 12-4. Diagnosed slow tank refill (approximately 20 minutes) causing toilet clog. Replaced defective angle stop valve, restoring proper water flow and resolving drainage problem. Inspected supply line and connections for proper function after repair.
Completed replacement of deteriorated 15-year-old toilet in main floor bathroom following customer's repiping project. Removed damaged toilet and installed new Gerber Viper ADA-compliant elongated toilet with new wax ring and bolts. New fixture provides improved functionality with water-efficient operation, chemical resistance, and sanitary design features to prevent liquid intrusion under the tank.
