Responded to a no-heat service call where customer attempted DIY installation of an Ecobee thermostat but encountered improper wiring. Diagnosed a dead thermostat and faulty S40 sensor. Replaced defective components with new OEM parts and installed a Lennox digital thermostat, restoring heating system functionality.
Responded to customer-reported water leak following recent HVAC installation. Conducted comprehensive inspection of basement mechanical room, focusing on water pressure system. Identified minor corrosion at copper fitting connection to pressure gauge showing 30-40 PSI reading on well water pressure tank. Repaired connection point to resolve leak, ensuring proper system pressure and function.
Completed installation of a toilet and shut-off valve in the master bathroom. Replaced failing supply line and emergency shut-off to prevent future damage. Documentation includes photos of the washing machine connection setup with water supply lines and the laundry area configuration.
Resolved clogged shower drain by diagnosing and replacing damaged P-trap. Identified significant water damage and mold growth in the surrounding wooden enclosure where moisture had been leaking through pipe penetration. Installed new trap assembly to restore proper drainage functionality.
Arrived to address humming garbage disposal. Diagnosed jammed unit causing operational noise. Successfully cleared obstruction and restored proper functionality of disposal.
Replaced failed ignition control board and ignitor on single stage furnace that was experiencing ignition failure. After parts replacement and thorough testing, the boiler has been restored to full operational status.
Diagnosed no heat complaint on electric heating system. Discovered non-functioning electric heat component initially suspected to be fuse-related. Upon inspection, identified control board issue and temporarily restored operation through manual jumping procedure. Noted wiring configuration inconsistent with manufacturer documentation. Discussed with homeowner that while temporary repair restored function, replacement of control module would be recommended for proper operation and energy efficiency.
Inspected outdoor spigot shut-off valve system in basement and determined the existing valve does not fully close, allowing water to continue flowing even when in "off" position. Identified significant corrosion and mineral deposits at copper pipe joints and connection points. Customer advised of options for replacing the aging KITZ 600-150S valves, but elected to consider replacement at a later date and will temporarily manage by shutting off the exterior spigot at the house.
Assessed customer's non-functional water treatment system and documented existing issues, including a leak behind the gas valve on water heater and faulty shut-off valve. Customer is awaiting third-party estimate before proceeding with replacement options previously presented.
Diagnosed low water pressure in kitchen and lavatory touch faucets. Identified failed solenoid valves as root cause. Documented issue with photos of the electronic components. Obtained Delta warranty replacement parts for future installation.
Successfully installed customer-supplied MOEN garbage disposal unit, correctly connecting it to the existing PVC drain pipe system with proper P-trap configuration. Ensured all connections were secure with no leaks present, and verified proper electrical connections for optimal functionality.
Diagnosed Lennox furnace with no heat operation. Identified seized fan motor with broken blower wheel as the root cause. Provided customer with repair options and scheduled follow-up appointment for Friday to present new furnace quotation.
Diagnosed and cleared clogged kitchen sink drain line where disposal was backing up into sink when activated. Discovered significant mineral buildup and corrosion in older metal pipes connected to the P-trap. Recommended hydro-jetting service to address severe blockage and prevent recurrence.
Greet customer, check thermostat, furnace did not turn on. Check furnace. Noticed inducer is not running, tried to turn and noticed it was seized. Call for parts and had one on truck. Customer agreed to work. Install and tested. Sequence of operation are all good. Collect payment and advise customer work is done.
Cleared clog kitchen drain. Replaced Moen cartridge.