2930 61st Street
Menomonie, WI 54751
715-283-4422

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Tony C.

Tony C. Job Checkin

Repaired tub/shower diverter where the lift rod had snapped and broken off. This was a warranty repair for a diverter system previously installed in October. Restored proper functionality to the shower/tub combination.

Repaired tub/shower diverter where the lift rod had snapped and broken off. This was a warranty repair for a diverter system previously installed in October. Restored proper functionality to the shower/tub combination. Repaired tub/shower diverter where the lift rod had snapped and broken off. This was a warranty repair for a diverter system previously installed in October. Restored proper functionality to the shower/tub combination.

Jon W

Jon W Job Checkin

Diagnosed Goodman furnace (50+ years old) with no heat condition. Found unit short cycling and locking out due to overheating. All components tested operational, but identified high limit switch activation caused by restricted airflow. Recommended continuous fan operation at thermostat and replacement of thick filter with maximum MERV 7 rating. Observed temperature stress points on heat exchanger and intermittent shutdown possibly related to gas valve closure or voltage fluctuations. Scheduled follow-up for complete furnace replacement due to age and condition.

Diagnosed Goodman furnace (50+ years old) with no heat condition. Found unit short cycling and locking out due to overheating. All components tested operational, but identified high limit switch activation caused by restricted airflow. Recommended continuous fan operation at thermostat and replacement of thick filter with maximum MERV 7 rating. Observed temperature stress points on heat exchanger and intermittent shutdown possibly related to gas valve closure or voltage fluctuations. Scheduled follow-up for complete furnace replacement due to age and condition. Diagnosed Goodman furnace (50+ years old) with no heat condition. Found unit short cycling and locking out due to overheating. All components tested operational, but identified high limit switch activation caused by restricted airflow. Recommended continuous fan operation at thermostat and replacement of thick filter with maximum MERV 7 rating. Observed temperature stress points on heat exchanger and intermittent shutdown possibly related to gas valve closure or voltage fluctuations. Scheduled follow-up for complete furnace replacement due to age and condition.

Roger M.

Roger M. Job Checkin

Responded to no heat service call for 10+ year old furnace that was not staying on. Diagnosed system and found thermostat was incorrectly set to cooling mode instead of heating. Reset thermostat to proper heat mode with 78°F setpoint and confirmed system operation. Fan functioning correctly in "On" position.

Responded to no heat service call for 10+ year old furnace that was not staying on. Diagnosed system and found thermostat was incorrectly set to cooling mode instead of heating. Reset thermostat to proper heat mode with 78°F setpoint and confirmed system operation. Fan functioning correctly in "On" position.

Jon W

Jon W Job Checkin

Diagnosed two 11-year-old high efficiency furnaces both experiencing intermittent heat issues due to high limit lockouts. Inspection revealed plugged secondary heat exchangers, evaporator coils, and blower wheels with significant dirt accumulation causing restricted airflow. Systems were attempting to compensate by operating in high fire mode to force air through restricted components. All other components and gas pressure tested within normal parameters.

Diagnosed two 11-year-old high efficiency furnaces both experiencing intermittent heat issues due to high limit lockouts. Inspection revealed plugged secondary heat exchangers, evaporator coils, and blower wheels with significant dirt accumulation causing restricted airflow. Systems were attempting to compensate by operating in high fire mode to force air through restricted components. All other components and gas pressure tested within normal parameters. Diagnosed two 11-year-old high efficiency furnaces both experiencing intermittent heat issues due to high limit lockouts. Inspection revealed plugged secondary heat exchangers, evaporator coils, and blower wheels with significant dirt accumulation causing restricted airflow. Systems were attempting to compensate by operating in high fire mode to force air through restricted components. All other components and gas pressure tested within normal parameters.

Koshoua V.

Koshoua V. Job Checkin

Diagnosed no-heat complaint on aging Lennox furnace. Inspection revealed faulty ignition control unit as root cause. Documented system condition with photos and prepared parts list for replacement components pending customer approval.

Diagnosed no-heat complaint on aging Lennox furnace. Inspection revealed faulty ignition control unit as root cause. Documented system condition with photos and prepared parts list for replacement components pending customer approval. Diagnosed no-heat complaint on aging Lennox furnace. Inspection revealed faulty ignition control unit as root cause. Documented system condition with photos and prepared parts list for replacement components pending customer approval.

Roger M.

Roger M. Job Checkin

Responded to no heat complaint at residential property with 25-year-old furnace system. Diagnostic inspection revealed severely clogged air filter with additional broken metal filter impeding proper airflow. Removed damaged metal filter component and replaced standard air filter, restoring system operation and proper heat distribution.

Responded to no heat complaint at residential property with 25-year-old furnace system. Diagnostic inspection revealed severely clogged air filter with additional broken metal filter impeding proper airflow. Removed damaged metal filter component and replaced standard air filter, restoring system operation and proper heat distribution. Responded to no heat complaint at residential property with 25-year-old furnace system. Diagnostic inspection revealed severely clogged air filter with additional broken metal filter impeding proper airflow. Removed damaged metal filter component and replaced standard air filter, restoring system operation and proper heat distribution.

Moe R.

Moe R. Job Checkin

Responded to a gas leak identified by Center Point Energy affecting the main pipe above water heater. Confirmed leakage at two fittings using soap bubble test, tightened cap on one leaking fitting with pipe dope application, and removed an unused gas line as requested by customer. Successfully tested repaired connections for leaks and restored water heater to service by relighting pilot.

Responded to a gas leak identified by Center Point Energy affecting the main pipe above water heater. Confirmed leakage at two fittings using soap bubble test, tightened cap on one leaking fitting with pipe dope application, and removed an unused gas line as requested by customer. Successfully tested repaired connections for leaks and restored water heater to service by relighting pilot. Responded to a gas leak identified by Center Point Energy affecting the main pipe above water heater. Confirmed leakage at two fittings using soap bubble test, tightened cap on one leaking fitting with pipe dope application, and removed an unused gas line as requested by customer. Successfully tested repaired connections for leaks and restored water heater to service by relighting pilot.

Roger M.

Roger M. Job Checkin

Responded to no-heat call for 14-year-old natural gas furnace. Diagnostic testing performed with digital measurement tool on system components. Identified dirty filter as the issue and replaced it. Unit was operational upon arrival and continued functioning properly after filter replacement.

Responded to no-heat call for 14-year-old natural gas furnace. Diagnostic testing performed with digital measurement tool on system components. Identified dirty filter as the issue and replaced it. Unit was operational upon arrival and continued functioning properly after filter replacement. Responded to no-heat call for 14-year-old natural gas furnace. Diagnostic testing performed with digital measurement tool on system components. Identified dirty filter as the issue and replaced it. Unit was operational upon arrival and continued functioning properly after filter replacement.

Jared R.

Jared R. Job Checkin

Inspected water heater flue system and identified significant corrosion and deterioration at the vertical vent pipe connection, resulting in water leakage from the flue. Documented the condition with photos showing the corroded metal joint and collected condensate. Submitted parts order for replacement tee fitting to restore proper venting integrity and prevent further moisture infiltration.

Inspected water heater flue system and identified significant corrosion and deterioration at the vertical vent pipe connection, resulting in water leakage from the flue. Documented the condition with photos showing the corroded metal joint and collected condensate. Submitted parts order for replacement tee fitting to restore proper venting integrity and prevent further moisture infiltration. Inspected water heater flue system and identified significant corrosion and deterioration at the vertical vent pipe connection, resulting in water leakage from the flue. Documented the condition with photos showing the corroded metal joint and collected condensate. Submitted parts order for replacement tee fitting to restore proper venting integrity and prevent further moisture infiltration.

Chase O.

Chase O. Job Checkin

Responded to service call for slow-draining laundry tub. Upon inspection, identified clog in drainage system with evidence of significant corrosion in the brass p-trap section. Performed drain clearing service, removing debris that had accumulated in the plumbing system, and successfully restored proper drainage function to the utility sink.

Responded to service call for slow-draining laundry tub. Upon inspection, identified clog in drainage system with evidence of significant corrosion in the brass p-trap section. Performed drain clearing service, removing debris that had accumulated in the plumbing system, and successfully restored proper drainage function to the utility sink. Responded to service call for slow-draining laundry tub. Upon inspection, identified clog in drainage system with evidence of significant corrosion in the brass p-trap section. Performed drain clearing service, removing debris that had accumulated in the plumbing system, and successfully restored proper drainage function to the utility sink.

Jon W

Jon W Job Checkin

Responded to no heat complaint on natural gas furnace. Diagnostic testing revealed failed secondary heat exchanger with significant frost and ice buildup on coils. Replaced heat exchanger and installed new furnace to restore proper heating operation.

Responded to no heat complaint on natural gas furnace. Diagnostic testing revealed failed secondary heat exchanger with significant frost and ice buildup on coils. Replaced heat exchanger and installed new furnace to restore proper heating operation. Responded to no heat complaint on natural gas furnace. Diagnostic testing revealed failed secondary heat exchanger with significant frost and ice buildup on coils. Replaced heat exchanger and installed new furnace to restore proper heating operation.

Roger M.

Roger M. Job Checkin

Completed warranty service involving sealing of exterior HVAC penetrations. Resealed line set at A-coil connection point and exhaust penetrations to prevent air leakage. Documented repair areas with photographs for verification purposes.

Completed warranty service involving sealing of exterior HVAC penetrations. Resealed line set at A-coil connection point and exhaust penetrations to prevent air leakage. Documented repair areas with photographs for verification purposes. Completed warranty service involving sealing of exterior HVAC penetrations. Resealed line set at A-coil connection point and exhaust penetrations to prevent air leakage. Documented repair areas with photographs for verification purposes.

Charles P.

Charles P. Job Checkin

Responded to service call for toilet with persistent clogging issues since installation by previous contractor. Inspected toilet bowl revealing significant mineral buildup and scaling affecting water flow. Performed thorough assessment and provided customer with options including replacement recommendation due to design flaws causing chronic slow flushing performance.

Responded to service call for toilet with persistent clogging issues since installation by previous contractor. Inspected toilet bowl revealing significant mineral buildup and scaling affecting water flow. Performed thorough assessment and provided customer with options including replacement recommendation due to design flaws causing chronic slow flushing performance. Responded to service call for toilet with persistent clogging issues since installation by previous contractor. Inspected toilet bowl revealing significant mineral buildup and scaling affecting water flow. Performed thorough assessment and provided customer with options including replacement recommendation due to design flaws causing chronic slow flushing performance.

Moe R.

Moe R. Job Checkin

Diagnosed and resolved no heat complaint on 8-year-old Lennox furnace. Found faulty thermostat showing continuity between G and Y terminals when off, and discovered high limit switch shorting against heat exchanger with visible burn marks on shield. Replaced thermostat, high limit switch, and control fuse. Conducted operational testing to confirm proper system function with all issues resolved.

Diagnosed and resolved no heat complaint on 8-year-old Lennox furnace. Found faulty thermostat showing continuity between G and Y terminals when off, and discovered high limit switch shorting against heat exchanger with visible burn marks on shield. Replaced thermostat, high limit switch, and control fuse. Conducted operational testing to confirm proper system function with all issues resolved. Diagnosed and resolved no heat complaint on 8-year-old Lennox furnace. Found faulty thermostat showing continuity between G and Y terminals when off, and discovered high limit switch shorting against heat exchanger with visible burn marks on shield. Replaced thermostat, high limit switch, and control fuse. Conducted operational testing to confirm proper system function with all issues resolved.

Jared R.

Jared R. Job Checkin

Performed diagnostic assessment on non-functional Lennox furnace exhibiting flame rollout from burner box with subsequent fault shutdown. Visual inspection revealed critical heat exchanger failure with significant cracking in the chamber adjacent to ignitor. Documented equipment condition with photos of heat exchanger, data plate, and furnace for warranty processing.

Performed diagnostic assessment on non-functional Lennox furnace exhibiting flame rollout from burner box with subsequent fault shutdown. Visual inspection revealed critical heat exchanger failure with significant cracking in the chamber adjacent to ignitor. Documented equipment condition with photos of heat exchanger, data plate, and furnace for warranty processing. Performed diagnostic assessment on non-functional Lennox furnace exhibiting flame rollout from burner box with subsequent fault shutdown. Visual inspection revealed critical heat exchanger failure with significant cracking in the chamber adjacent to ignitor. Documented equipment condition with photos of heat exchanger, data plate, and furnace for warranty processing.