I called in the morning and they couldn't get there until 2pm, but when they showed up Liam found the problem pretty fast and he had the part on the truck. Everything was great except I wish they could have gotten her faster. It's fixed and I would call them again.
Response from Hurlburt Heating & Plumbing:
Thank you so much for your Positive review! We will share this with the team to let them know to keep up the amazing work.
Overall Experience
Quality
Price
Convenience
Performed site assessment for customer requesting estimate on ductwork replacement and return additions. Inspected existing HVAC system including furnace unit and current ductwork configuration in basement. Created follow-up for advisor to complete comprehensive estimate for the requested modifications.
Performed comprehensive maintenance on client's mini-split HVAC system consisting of three units. Diagnosed and resolved heating issue by correcting remote control settings (one set to heat, one to auto). Completed full system service including filter cleaning and inspection of outdoor condenser unit, where mouse nesting material was removed from the condenser fan grill. Interior components and coils were inspected with no further issues found. Provided operational instructions to homeowner on proper remote control usage to prevent future heating problems.
Performed comprehensive furnace maintenance on 14-year-old FRP system. Verified proper temperature rise, cleaned air filter and drain, and inspected routine components. Identified moisture leakage issues from collector box and inducer motor (currently inactive), and documented electrical readings of 8.0 amps with clamp meter. System is currently operating effectively with adequate heating performance.
Responded to unit heater service call to install new fan motor. Upon arrival, determined that the replacement motor had a larger diameter shaft than the original, making the existing fan blade incompatible. Documented the issue with photographs of both the fan assembly and motor components. Submitted parts order form for the correctly sized replacement motor.
Responded to no-heat call for dual LP furnace system. Diagnosed dirty flame sensor on upstairs unit which was cleaned and heat exchanger inspected. Found failing blower motor on basement unit that required manual intervention to restart. Provided customer with replacement options for the basement furnace blower motor.
Performed comprehensive tune-up on 4-year-old Lennox furnace. Inspected and verified all components functioning within specifications. System successfully cycled through first and second stage operation with no issues detected.
Responded to a service call for a non-functioning boiler serving in-floor heat in shop area. Diagnostic testing confirmed igniter functionality and proper gas pressure, but combustion failure persisted. Inspection revealed a dead bird obstructing the exhaust vent, preventing proper ventilation. Disassembled exhaust components, removed blockage, and reassembled system. Upon restart, boiler ignited and operated normally. System includes wall-mounted tankless unit with copper distribution piping and PEX manifold configuration for radiant floor heating.
Responded to no-heat service call for 10+ year old furnace that was cycling on but shutting down after approximately 30 seconds. Diagnostic inspection revealed faulty ignitor preventing proper combustion. Visual inspection of heat exchanger showed no visible cracks or concerning issues. Replaced ignitor with customer's approval, then performed system test cycle to verify proper operation. Unit now functioning correctly with normal heat production.
Diagnosed and serviced two non-functioning natural gas heaters in shop. One unit had a blown low voltage fuse on control board which was replaced and verified through complete heat cycle testing with no recurring issues. Second unit diagnosed with failed fan motor; replacement ordered per approved estimate.
Responded to service call for non-operational Munchkin boiler in warehouse. Upon inspection, discovered pinhole leak in heat exchanger rendering the unit non-serviceable. Client will contact for replacement estimates as this is a secondary heat source. Additionally, restored proper pressure to main building boiler by adding water.
Performed routine maintenance and tune-up on a 2-year-old Furnace/Heat Pump system. Inspected blower assembly and conducted electrical parameter testing with multimeter, recording readings of 0.3 and 47.0. System is currently operating properly with no issues or concerns identified.
Responded to service call for toilet issues. Diagnosed faulty fill valve causing improper tank filling as evidenced by stained water and mineral buildup. Removed old fill valve assembly and installed new replacement unit to restore proper toilet operation.
Responded to customer report of carbon monoxide detector activation during boiler operation. Performed diagnostic testing which revealed high CO readings. Inspection found dislodged flame retardant insulation on right burner disrupting proper combustion and causing sooting of heat exchanger. Temporarily repositioned insulation and verified improved but still elevated CO levels. Recommended heat exchanger cleaning service to fully resolve issue; scheduled follow-up appointment with appropriate equipment.
Responded to no-heat service call for a 40-year-old Thermo Pride furnace. Diagnosed extinguished pilot light as the root cause of system failure. Inspected heat exchanger, cleaned thermocouple, and successfully relit pilot light. System was tested and confirmed to be functioning properly upon completion of service.
Responded to customer location to address leak at water meter inside the home. After city water department performed scheduled shutoff, replaced failed fittings at the meter that were originally installed during city's service line replacement approximately one year ago. Successfully restored water service with new professional-grade shut-off valve and fittings, eliminating the leak at the meter connection.
