2930 61st Street
Menomonie, WI 54751
715-283-4422

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David B.

David B. Job Checkin

Responded to no-heat call for newly installed furnace. Diagnosed shorted limit switch as the source of the heating failure and non-functional thermostat. Implemented temporary repair to restore heat safely until permanent replacement can be performed.

Responded to no-heat call for newly installed furnace. Diagnosed shorted limit switch as the source of the heating failure and non-functional thermostat. Implemented temporary repair to restore heat safely until permanent replacement can be performed. Responded to no-heat call for newly installed furnace. Diagnosed shorted limit switch as the source of the heating failure and non-functional thermostat. Implemented temporary repair to restore heat safely until permanent replacement can be performed.

Logan P.

Logan P. Job Checkin

Replaced 17-year-old 40-gallon LP water heater due to pressure switch failure resulting in no hot water. Installed new Bradford White water heater with proper connections to existing plumbing and gas lines, ensuring proper insulation of copper pipes.

Replaced 17-year-old 40-gallon LP water heater due to pressure switch failure resulting in no hot water. Installed new Bradford White water heater with proper connections to existing plumbing and gas lines, ensuring proper insulation of copper pipes. Replaced 17-year-old 40-gallon LP water heater due to pressure switch failure resulting in no hot water. Installed new Bradford White water heater with proper connections to existing plumbing and gas lines, ensuring proper insulation of copper pipes.

Trent L.

Trent L. Job Checkin

Successfully diagnosed and replaced faulty control board on Richmond furnace. Upon installation of new control board (part #215172-001), tested system operation with positive results. Unit is now heating properly with all functions restored to normal operation.

Successfully diagnosed and replaced faulty control board on Richmond furnace. Upon installation of new control board (part #215172-001), tested system operation with positive results. Unit is now heating properly with all functions restored to normal operation. Successfully diagnosed and replaced faulty control board on Richmond furnace. Upon installation of new control board (part #215172-001), tested system operation with positive results. Unit is now heating properly with all functions restored to normal operation.

Gary L.

Gary L. Job Checkin

Responded to no heat complaint on 10+ year old ICP high efficiency furnace. Diagnosed high limit switch tripped due to plugged filter. Reset high limit switch, replaced filter, tested furnace operation, and installed new high limit switch to restore proper heating function.

Responded to no heat complaint on 10+ year old ICP high efficiency furnace. Diagnosed high limit switch tripped due to plugged filter. Reset high limit switch, replaced filter, tested furnace operation, and installed new high limit switch to restore proper heating function. Responded to no heat complaint on 10+ year old ICP high efficiency furnace. Diagnosed high limit switch tripped due to plugged filter. Reset high limit switch, replaced filter, tested furnace operation, and installed new high limit switch to restore proper heating function.

Dan S.

Dan S. Job Checkin

Responded to call regarding frozen furnace vent pipe. Upon arrival, customer had already cleared ice blockage and furnace was operational. Identified improper venting configuration with approximately 30 ft run under deck causing condensation freezing issues. Consulted with Jordan who scheduled follow-up visit to evaluate alternative venting locations to prevent future freezing incidents.

Responded to call regarding frozen furnace vent pipe. Upon arrival, customer had already cleared ice blockage and furnace was operational. Identified improper venting configuration with approximately 30 ft run under deck causing condensation freezing issues. Consulted with Jordan who scheduled follow-up visit to evaluate alternative venting locations to prevent future freezing incidents. Responded to call regarding frozen furnace vent pipe. Upon arrival, customer had already cleared ice blockage and furnace was operational. Identified improper venting configuration with approximately 30 ft run under deck causing condensation freezing issues. Consulted with Jordan who scheduled follow-up visit to evaluate alternative venting locations to prevent future freezing incidents.

Dan S.

Dan S. Job Checkin

Responded to no-heat call for Lennox pulse furnace in lockout condition. Diagnosed failed control board and performed pressure test on heat exchanger, which revealed significant leakage. Due to safety concerns, tagged and locked out furnace. Customer is temporarily utilizing electric backup heating while awaiting quote for furnace replacement.

Responded to no-heat call for Lennox pulse furnace in lockout condition. Diagnosed failed control board and performed pressure test on heat exchanger, which revealed significant leakage. Due to safety concerns, tagged and locked out furnace. Customer is temporarily utilizing electric backup heating while awaiting quote for furnace replacement. Responded to no-heat call for Lennox pulse furnace in lockout condition. Diagnosed failed control board and performed pressure test on heat exchanger, which revealed significant leakage. Due to safety concerns, tagged and locked out furnace. Customer is temporarily utilizing electric backup heating while awaiting quote for furnace replacement.

Ben W.

Ben W. Job Checkin

Responded to no-heat call for an 8-year-old furnace exhibiting pressure switch code failure. Diagnosed intermittent power loss to inducer motor despite call for heat at W terminal. Located faulty connection at control board and identified heat exchanger joint leak. Recommended control board replacement and blower wheel cleaning due to significant dirt accumulation affecting system performance.

Responded to no-heat call for an 8-year-old furnace exhibiting pressure switch code failure. Diagnosed intermittent power loss to inducer motor despite call for heat at W terminal. Located faulty connection at control board and identified heat exchanger joint leak. Recommended control board replacement and blower wheel cleaning due to significant dirt accumulation affecting system performance. Responded to no-heat call for an 8-year-old furnace exhibiting pressure switch code failure. Diagnosed intermittent power loss to inducer motor despite call for heat at W terminal. Located faulty connection at control board and identified heat exchanger joint leak. Recommended control board replacement and blower wheel cleaning due to significant dirt accumulation affecting system performance.

Kegan M.

Kegan M. Job Checkin

Responded to customer complaint of unusually high water bill. Upon inspection, identified a leaking toilet flush seal causing continuous water loss. Replaced toilet tank internal components (flush valve assembly and fill valve) to eliminate the leak and restore proper function.

Responded to customer complaint of unusually high water bill. Upon inspection, identified a leaking toilet flush seal causing continuous water loss. Replaced toilet tank internal components (flush valve assembly and fill valve) to eliminate the leak and restore proper function. Responded to customer complaint of unusually high water bill. Upon inspection, identified a leaking toilet flush seal causing continuous water loss. Replaced toilet tank internal components (flush valve assembly and fill valve) to eliminate the leak and restore proper function.

Trent L.

Trent L. Job Checkin

Performed comprehensive furnace tune-up on 5-year-old system per Family Rewards agreement. Conducted full operational inspection, cleaned flame sensor, verified proper condensate drainage, and inspected recently replaced air filter. Checked blower wheel cleanliness and tested all electrical components. During system operation test, adjusted second-stage gas pressure to achieve optimal 55° temperature rise, returning furnace to proper working specifications.

Performed comprehensive furnace tune-up on 5-year-old system per Family Rewards agreement. Conducted full operational inspection, cleaned flame sensor, verified proper condensate drainage, and inspected recently replaced air filter. Checked blower wheel cleanliness and tested all electrical components. During system operation test, adjusted second-stage gas pressure to achieve optimal 55° temperature rise, returning furnace to proper working specifications. Performed comprehensive furnace tune-up on 5-year-old system per Family Rewards agreement. Conducted full operational inspection, cleaned flame sensor, verified proper condensate drainage, and inspected recently replaced air filter. Checked blower wheel cleanliness and tested all electrical components. During system operation test, adjusted second-stage gas pressure to achieve optimal 55° temperature rise, returning furnace to proper working specifications.

Jared R.

Jared R. Job Checkin

Responded to no heat call for Lennox Pulse 21 LP furnace in lockout condition. Inspection revealed loose hose on pressure switch causing system failure. Reattached hose, cycled power, and confirmed proper ignition sequence. Verified normal thermostat operation and proper fan control cycling. System now operating normally with all components functioning correctly.

Responded to no heat call for Lennox Pulse 21 LP furnace in lockout condition. Inspection revealed loose hose on pressure switch causing system failure. Reattached hose, cycled power, and confirmed proper ignition sequence. Verified normal thermostat operation and proper fan control cycling. System now operating normally with all components functioning correctly. Responded to no heat call for Lennox Pulse 21 LP furnace in lockout condition. Inspection revealed loose hose on pressure switch causing system failure. Reattached hose, cycled power, and confirmed proper ignition sequence. Verified normal thermostat operation and proper fan control cycling. System now operating normally with all components functioning correctly.

Gary L.

Gary L. Job Checkin

Diagnosed 21-year-old natural gas furnace failing to maintain set temperature despite recent filter change. Found plugged condensate line causing pressure switch failure and high limit switch shorting on heat exchanger. Serviced system by cleaning condensation drain line and repositioning high limit switch. System now functioning properly and maintaining desired temperature.

Diagnosed 21-year-old natural gas furnace failing to maintain set temperature despite recent filter change. Found plugged condensate line causing pressure switch failure and high limit switch shorting on heat exchanger. Serviced system by cleaning condensation drain line and repositioning high limit switch. System now functioning properly and maintaining desired temperature. Diagnosed 21-year-old natural gas furnace failing to maintain set temperature despite recent filter change. Found plugged condensate line causing pressure switch failure and high limit switch shorting on heat exchanger. Serviced system by cleaning condensation drain line and repositioning high limit switch. System now functioning properly and maintaining desired temperature.

Dan S.

Dan S. Job Checkin

Diagnosed no heat issue on nearly new Olsen oil furnace. Found ice in fuel filter and nozzle assembly due to water contamination in outside fuel tank. Performed complete tune-up including replacement of oil tank filter and nozzle, and flushed fuel lines. System functioning properly after service; customer advised to consider adding isopropyl alcohol to tank to address remaining water contamination.

Diagnosed no heat issue on nearly new Olsen oil furnace. Found ice in fuel filter and nozzle assembly due to water contamination in outside fuel tank. Performed complete tune-up including replacement of oil tank filter and nozzle, and flushed fuel lines. System functioning properly after service; customer advised to consider adding isopropyl alcohol to tank to address remaining water contamination.

Roger M.

Roger M. Job Checkin

Successfully replaced gas valve on LP furnace. Unable to adjust gas pressure due to empty LP tank. Customer scheduled for LP delivery, will return after fill to complete pressure calibration.

Successfully replaced gas valve on LP furnace. Unable to adjust gas pressure due to empty LP tank. Customer scheduled for LP delivery, will return after fill to complete pressure calibration. Successfully replaced gas valve on LP furnace. Unable to adjust gas pressure due to empty LP tank. Customer scheduled for LP delivery, will return after fill to complete pressure calibration.

Koshoua V.

Koshoua V. Job Checkin

Responded to no-heat call for Goodman furnace. Diagnostic testing revealed hot surface igniter functioning correctly and gas valve receiving power, but zero gas pressure at inlet/outlet. Resistance testing confirmed failed gas valve, which was replaced to restore proper heating operation.

Responded to no-heat call for Goodman furnace. Diagnostic testing revealed hot surface igniter functioning correctly and gas valve receiving power, but zero gas pressure at inlet/outlet. Resistance testing confirmed failed gas valve, which was replaced to restore proper heating operation. Responded to no-heat call for Goodman furnace. Diagnostic testing revealed hot surface igniter functioning correctly and gas valve receiving power, but zero gas pressure at inlet/outlet. Resistance testing confirmed failed gas valve, which was replaced to restore proper heating operation.

Ali T

Ali T Job Checkin

Diagnosed primary heat exchanger failure in 30+ year old forced air furnace. Furnace was experiencing intermittent blower operation. Upon inspection of internal components and electrical connections, identified cracked heat exchanger which poses carbon monoxide safety risk. Tagged equipment as unsafe for operation and scheduled for replacement estimate.

Diagnosed primary heat exchanger failure in 30+ year old forced air furnace. Furnace was experiencing intermittent blower operation. Upon inspection of internal components and electrical connections, identified cracked heat exchanger which poses carbon monoxide safety risk. Tagged equipment as unsafe for operation and scheduled for replacement estimate. Diagnosed primary heat exchanger failure in 30+ year old forced air furnace. Furnace was experiencing intermittent blower operation. Upon inspection of internal components and electrical connections, identified cracked heat exchanger which poses carbon monoxide safety risk. Tagged equipment as unsafe for operation and scheduled for replacement estimate.