2930 61st Street
Menomonie, WI 54751
715-283-4422

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Ethan S.

Ethan S. Job Checkin

Diagnosed and resolved issue with 2013 Ruud furnace running continuously and failing to maintain temperature. Identified overheating condition with furnace cycling on limit switch due to severely restricted airflow from dirty filter, compounded by wood fireplace usage. Removed clogged filter which restored proper operation. Installed customer-requested T10 Pro smart thermostat with remote control capability. Tested complete system operation and verified proper functionality. Advised customer about heat exchanger condition and overall furnace age.

Diagnosed and resolved issue with 2013 Ruud furnace running continuously and failing to maintain temperature. Identified overheating condition with furnace cycling on limit switch due to severely restricted airflow from dirty filter, compounded by wood fireplace usage. Removed clogged filter which restored proper operation. Installed customer-requested T10 Pro smart thermostat with remote control capability. Tested complete system operation and verified proper functionality. Advised customer about heat exchanger condition and overall furnace age. Diagnosed and resolved issue with 2013 Ruud furnace running continuously and failing to maintain temperature. Identified overheating condition with furnace cycling on limit switch due to severely restricted airflow from dirty filter, compounded by wood fireplace usage. Removed clogged filter which restored proper operation. Installed customer-requested T10 Pro smart thermostat with remote control capability. Tested complete system operation and verified proper functionality. Advised customer about heat exchanger condition and overall furnace age.

Trevor P.

Trevor P. Job Checkin

Responded to no-heat complaint on 10+ year old York LP modulating furnace. Detected aldehyde odor indicative of rotted secondary heat exchanger upon arrival. Inspection confirmed secondary heat exchanger failure with visible perforation, excessive black exhaust deposits, and water accumulation around unit. Visual inspection via camera showed customer the deteriorated component. Determined likely cause was previous gas valve malfunction leading to sooting, secondary heat exchanger plugging, and subsequent corrosion. Equipment was shut down and tagged out for safety due to carbon monoxide hazard. Customer declined repairs based on system's ongoing reliability issues.

Responded to no-heat complaint on 10+ year old York LP modulating furnace. Detected aldehyde odor indicative of rotted secondary heat exchanger upon arrival. Inspection confirmed secondary heat exchanger failure with visible perforation, excessive black exhaust deposits, and water accumulation around unit. Visual inspection via camera showed customer the deteriorated component. Determined likely cause was previous gas valve malfunction leading to sooting, secondary heat exchanger plugging, and subsequent corrosion. Equipment was shut down and tagged out for safety due to carbon monoxide hazard. Customer declined repairs based on system's ongoing reliability issues. Responded to no-heat complaint on 10+ year old York LP modulating furnace. Detected aldehyde odor indicative of rotted secondary heat exchanger upon arrival. Inspection confirmed secondary heat exchanger failure with visible perforation, excessive black exhaust deposits, and water accumulation around unit. Visual inspection via camera showed customer the deteriorated component. Determined likely cause was previous gas valve malfunction leading to sooting, secondary heat exchanger plugging, and subsequent corrosion. Equipment was shut down and tagged out for safety due to carbon monoxide hazard. Customer declined repairs based on system's ongoing reliability issues.

Ethan S.

Ethan S. Job Checkin

Responded to no-heat call for garage hanging unit. Diagnosed pressure switch fault code. Removed and cleared clogged pressure switch hose of debris, then reinstalled. Unit tested successfully with proper flame sequence observed at burner assembly, restoring normal heating operation.

Responded to no-heat call for garage hanging unit. Diagnosed pressure switch fault code. Removed and cleared clogged pressure switch hose of debris, then reinstalled. Unit tested successfully with proper flame sequence observed at burner assembly, restoring normal heating operation. Responded to no-heat call for garage hanging unit. Diagnosed pressure switch fault code. Removed and cleared clogged pressure switch hose of debris, then reinstalled. Unit tested successfully with proper flame sequence observed at burner assembly, restoring normal heating operation.

Logan P.

Logan P. Job Checkin

Diagnosed water supply issues in Jack and Jill bathroom where shower required sink activation to function and toilet wouldn't refill. Inspection revealed frozen water lines due to extremely cold conditions in the room below the bathroom. Recommended homeowner place a space heater in the affected room and keep door open to thaw the frozen line and restore proper water flow.

Diagnosed water supply issues in Jack and Jill bathroom where shower required sink activation to function and toilet wouldn't refill. Inspection revealed frozen water lines due to extremely cold conditions in the room below the bathroom. Recommended homeowner place a space heater in the affected room and keep door open to thaw the frozen line and restore proper water flow. Diagnosed water supply issues in Jack and Jill bathroom where shower required sink activation to function and toilet wouldn't refill. Inspection revealed frozen water lines due to extremely cold conditions in the room below the bathroom. Recommended homeowner place a space heater in the affected room and keep door open to thaw the frozen line and restore proper water flow.

Trevor P.

Trevor P. Job Checkin

Responded to no-heat service call for furnace with intermittent ignition failure displaying "LO" error code. Diagnosed faulty gas valve failing to open despite receiving proper power signal. Temporarily restored operation through manual intervention, but observed severely rusted burners contributing to flame dropout issues. Performed visual heat exchanger inspection with no visible compromises detected. Recommended replacement of gas valve and burners along with complete system tune-up as permanent solution. Customer informed about high probability of recurring failure and discussed equipment replacement options.

Responded to no-heat service call for furnace with intermittent ignition failure displaying "LO" error code. Diagnosed faulty gas valve failing to open despite receiving proper power signal. Temporarily restored operation through manual intervention, but observed severely rusted burners contributing to flame dropout issues. Performed visual heat exchanger inspection with no visible compromises detected. Recommended replacement of gas valve and burners along with complete system tune-up as permanent solution. Customer informed about high probability of recurring failure and discussed equipment replacement options. Responded to no-heat service call for furnace with intermittent ignition failure displaying "LO" error code. Diagnosed faulty gas valve failing to open despite receiving proper power signal. Temporarily restored operation through manual intervention, but observed severely rusted burners contributing to flame dropout issues. Performed visual heat exchanger inspection with no visible compromises detected. Recommended replacement of gas valve and burners along with complete system tune-up as permanent solution. Customer informed about high probability of recurring failure and discussed equipment replacement options.

Hunter A.

Hunter A. Job Checkin

Responded to emergency service call for elderly customer with frozen and cracked CPVC pipe near kitchen sink causing water flow that could not be shut off. Successfully repaired the damaged pipe section and installed new PVC P-trap assembly with proper connections to restore normal plumbing function.

Responded to emergency service call for elderly customer with frozen and cracked CPVC pipe near kitchen sink causing water flow that could not be shut off. Successfully repaired the damaged pipe section and installed new PVC P-trap assembly with proper connections to restore normal plumbing function. Responded to emergency service call for elderly customer with frozen and cracked CPVC pipe near kitchen sink causing water flow that could not be shut off. Successfully repaired the damaged pipe section and installed new PVC P-trap assembly with proper connections to restore normal plumbing function.

Shawn G.

Shawn G. Job Checkin

Completed installation of customer-supplied Gerber Viper ADA elongated white toilet and Moen 4-inch on center bathroom faucet in downstairs bathroom. Replaced shower cartridge in Moen shower valve to eliminate howling noise issue that customer was experiencing during operation.

Completed installation of customer-supplied Gerber Viper ADA elongated white toilet and Moen 4-inch on center bathroom faucet in downstairs bathroom. Replaced shower cartridge in Moen shower valve to eliminate howling noise issue that customer was experiencing during operation. Completed installation of customer-supplied Gerber Viper ADA elongated white toilet and Moen 4-inch on center bathroom faucet in downstairs bathroom. Replaced shower cartridge in Moen shower valve to eliminate howling noise issue that customer was experiencing during operation.

Beca R.

Beca R. Job Checkin

Completed sold repair by replacing control board receptacle. Diagnosed no heat issue caused by power not transferring through the male power receptacle despite good power supply from breaker. Removed damaged component and installed new receptacle to restore proper system function.

Completed sold repair by replacing control board receptacle. Diagnosed no heat issue caused by power not transferring through the male power receptacle despite good power supply from breaker. Removed damaged component and installed new receptacle to restore proper system function. Completed sold repair by replacing control board receptacle. Diagnosed no heat issue caused by power not transferring through the male power receptacle despite good power supply from breaker. Removed damaged component and installed new receptacle to restore proper system function.

Mike B.

Mike B. Job Checkin

Performed inspection on 55-year-old oil furnace. Examination of heat exchanger revealed multiple cracks (at least seven identified), necessitating condemnation of the unit. Furnace was tagged out of service. Customer has alternative wood heating system and declined pricing options for replacement at this time.

Performed inspection on 55-year-old oil furnace. Examination of heat exchanger revealed multiple cracks (at least seven identified), necessitating condemnation of the unit. Furnace was tagged out of service. Customer has alternative wood heating system and declined pricing options for replacement at this time. Performed inspection on 55-year-old oil furnace. Examination of heat exchanger revealed multiple cracks (at least seven identified), necessitating condemnation of the unit. Furnace was tagged out of service. Customer has alternative wood heating system and declined pricing options for replacement at this time.

Beca R.

Beca R. Job Checkin

Diagnosed no heat issue on Reznor heater in milk house. Verified proper voltage at plug, transformer and to control board, confirmed safeties were functioning correctly. Determined control board was faulty as it showed no output voltage despite proper input. Replaced control board to restore heating functionality.

Diagnosed no heat issue on Reznor heater in milk house. Verified proper voltage at plug, transformer and to control board, confirmed safeties were functioning correctly. Determined control board was faulty as it showed no output voltage despite proper input. Replaced control board to restore heating functionality. Diagnosed no heat issue on Reznor heater in milk house. Verified proper voltage at plug, transformer and to control board, confirmed safeties were functioning correctly. Determined control board was faulty as it showed no output voltage despite proper input. Replaced control board to restore heating functionality.

Mike A.

Mike A. Job Checkin

Responded to no heat complaint for a 1999 Heil furnace. Diagnostic inspection revealed multiple critical failures including a burned out igniter, cracked heat exchanger, and severely rusted exhaust pipe. Due to safety concerns and extensive deterioration, recommended immediate system replacement and provided temporary space heaters until replacement could be installed.

Responded to no heat complaint for a 1999 Heil furnace. Diagnostic inspection revealed multiple critical failures including a burned out igniter, cracked heat exchanger, and severely rusted exhaust pipe. Due to safety concerns and extensive deterioration, recommended immediate system replacement and provided temporary space heaters until replacement could be installed. Responded to no heat complaint for a 1999 Heil furnace. Diagnostic inspection revealed multiple critical failures including a burned out igniter, cracked heat exchanger, and severely rusted exhaust pipe. Due to safety concerns and extensive deterioration, recommended immediate system replacement and provided temporary space heaters until replacement could be installed.

Mike A.

Mike A. Job Checkin

Performed maintenance inspection on 15-year-old Bryant HVAC system. Identified failing secondary heat exchanger in 40" Bryant furnace. System currently operational with indoor temperature at 68°F despite outdoor temperature of -3°F. Provided replacement options and established follow-up for repair quote.

Performed maintenance inspection on 15-year-old Bryant HVAC system. Identified failing secondary heat exchanger in 40" Bryant furnace. System currently operational with indoor temperature at 68°F despite outdoor temperature of -3°F. Provided replacement options and established follow-up for repair quote. Performed maintenance inspection on 15-year-old Bryant HVAC system. Identified failing secondary heat exchanger in 40" Bryant furnace. System currently operational with indoor temperature at 68°F despite outdoor temperature of -3°F. Provided replacement options and established follow-up for repair quote.

Doug T.

Doug T. Job Checkin

Diagnosed water pressure system failure with pressure tank operating at critically low 1-5 PSI causing no water pressure in home. Installed new pressure switch to restore system functionality after confirming severe corrosion at pipe junctions and pressure gauge connections. System now operating within normal parameters.

Diagnosed water pressure system failure with pressure tank operating at critically low 1-5 PSI causing no water pressure in home. Installed new pressure switch to restore system functionality after confirming severe corrosion at pipe junctions and pressure gauge connections. System now operating within normal parameters. Diagnosed water pressure system failure with pressure tank operating at critically low 1-5 PSI causing no water pressure in home. Installed new pressure switch to restore system functionality after confirming severe corrosion at pipe junctions and pressure gauge connections. System now operating within normal parameters.

Doug T.

Doug T. Job Checkin

Responded to service call for garbage disposal leaking from bottom. Removed failed unit and installed new garbage disposal. Connected customer to rewards program. Inspected utility sink water supply issue during service.

Responded to service call for garbage disposal leaking from bottom. Removed failed unit and installed new garbage disposal. Connected customer to rewards program. Inspected utility sink water supply issue during service. Responded to service call for garbage disposal leaking from bottom. Removed failed unit and installed new garbage disposal. Connected customer to rewards program. Inspected utility sink water supply issue during service.

Ethan S.

Ethan S. Job Checkin

Completed annual maintenance agreement service on 1-year-old FRP furnace. Performed comprehensive tune-up including filter check, blower inspection, electrical testing, condensate drain verification, and heat exchanger evaluation. All components functioning within specification with proper gas pressure and clear venting. System operated normally during 20-minute test run with no issues identified.

Completed annual maintenance agreement service on 1-year-old FRP furnace. Performed comprehensive tune-up including filter check, blower inspection, electrical testing, condensate drain verification, and heat exchanger evaluation. All components functioning within specification with proper gas pressure and clear venting. System operated normally during 20-minute test run with no issues identified. Completed annual maintenance agreement service on 1-year-old FRP furnace. Performed comprehensive tune-up including filter check, blower inspection, electrical testing, condensate drain verification, and heat exchanger evaluation. All components functioning within specification with proper gas pressure and clear venting. System operated normally during 20-minute test run with no issues identified.