2930 61st Street
Menomonie, WI 54751
715-283-4422

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Charles P.

Charles P. Job Checkin

Conducted comprehensive plumbing inspection of residential property. Verified water heater installation in utility area with proper copper and PVC connections. All plumbing systems found to be in good working condition with no issues requiring repair.

Conducted comprehensive plumbing inspection of residential property. Verified water heater installation in utility area with proper copper and PVC connections. All plumbing systems found to be in good working condition with no issues requiring repair.

Tim M.

Tim M. Job Checkin

Diagnosed Rheem Performance Platinum electric water heater displaying a 12-4 error code indicating lower element failure. Determined that the lower element resistor had failed while the heating element itself was still functional. Replaced faulty resistor component to restore proper operation of the water heater system.

Diagnosed Rheem Performance Platinum electric water heater displaying a 12-4 error code indicating lower element failure. Determined that the lower element resistor had failed while the heating element itself was still functional. Replaced faulty resistor component to restore proper operation of the water heater system.

Moe R.

Moe R. Job Checkin

Conducted comprehensive tune-up inspection on 15-year-old Goodman furnace. Diagnostic testing revealed weakening blower capacitor, draft motor capacitor, and flame sensor; additionally observed dirty blower wheel and temperature stress on heat exchanger (no cracks or holes present). All other components, including igniter, motor amp draws, and combustion analysis, tested within manufacturer specifications. Customer informed of findings and maintenance options for landlord's consideration.

Conducted comprehensive tune-up inspection on 15-year-old Goodman furnace. Diagnostic testing revealed weakening blower capacitor, draft motor capacitor, and flame sensor; additionally observed dirty blower wheel and temperature stress on heat exchanger (no cracks or holes present). All other components, including igniter, motor amp draws, and combustion analysis, tested within manufacturer specifications. Customer informed of findings and maintenance options for landlord's consideration. Conducted comprehensive tune-up inspection on 15-year-old Goodman furnace. Diagnostic testing revealed weakening blower capacitor, draft motor capacitor, and flame sensor; additionally observed dirty blower wheel and temperature stress on heat exchanger (no cracks or holes present). All other components, including igniter, motor amp draws, and combustion analysis, tested within manufacturer specifications. Customer informed of findings and maintenance options for landlord's consideration.

Roger M.

Roger M. Job Checkin

Performed diagnostics on 8-9 year old furnace reporting no heat output despite thermostat set to 75°F with actual temperature reading 59°F. Discovered multiple closed supply vents restricting proper airflow. Opened all vents to restore proper system airflow and circulation. System now operating within normal parameters and producing appropriate heat.

Performed diagnostics on 8-9 year old furnace reporting no heat output despite thermostat set to 75°F with actual temperature reading 59°F. Discovered multiple closed supply vents restricting proper airflow. Opened all vents to restore proper system airflow and circulation. System now operating within normal parameters and producing appropriate heat. Performed diagnostics on 8-9 year old furnace reporting no heat output despite thermostat set to 75°F with actual temperature reading 59°F. Discovered multiple closed supply vents restricting proper airflow. Opened all vents to restore proper system airflow and circulation. System now operating within normal parameters and producing appropriate heat.

Roger M.

Roger M. Job Checkin

Inspected furnace exhaust system in response to customer complaint of gurgling sounds. Identified water accumulation in the exhaust pipe and inducer assembly. Corrected the issue by draining collected water and adjusting the exhaust pipe pitch to ensure proper condensate flow and prevent future water buildup.

Inspected furnace exhaust system in response to customer complaint of gurgling sounds. Identified water accumulation in the exhaust pipe and inducer assembly. Corrected the issue by draining collected water and adjusting the exhaust pipe pitch to ensure proper condensate flow and prevent future water buildup. Inspected furnace exhaust system in response to customer complaint of gurgling sounds. Identified water accumulation in the exhaust pipe and inducer assembly. Corrected the issue by draining collected water and adjusting the exhaust pipe pitch to ensure proper condensate flow and prevent future water buildup.

Moe R.

Moe R. Job Checkin

Diagnosed 25-year-old Trane gas furnace with no heat and burning odor. Found seized blower motor and identified multiple cracks in the heat exchanger via inspection camera. Although cracks were not severe enough to require immediate system shutdown, advised customer of potential carbon monoxide hazard and scheduled follow-up consultation to discuss replacement options.

Diagnosed 25-year-old Trane gas furnace with no heat and burning odor. Found seized blower motor and identified multiple cracks in the heat exchanger via inspection camera. Although cracks were not severe enough to require immediate system shutdown, advised customer of potential carbon monoxide hazard and scheduled follow-up consultation to discuss replacement options.

Koshoua V.

Koshoua V. Job Checkin

Completed furnace tune-up maintenance per annual service agreement. Performed comprehensive system inspection including gas pressure verification, heat exchanger examination, and carbon monoxide testing with all readings within normal parameters. Cleaned flame sensor, burners, and orifice; inspected supply/return vents. Noted potential heat loss issues due to 16+ foot ceilings and undersized system (50,000 BTU for 2,600 sq.ft home). Recommended dehumidifier installation to improve comfort on basement level.

Completed furnace tune-up maintenance per annual service agreement. Performed comprehensive system inspection including gas pressure verification, heat exchanger examination, and carbon monoxide testing with all readings within normal parameters. Cleaned flame sensor, burners, and orifice; inspected supply/return vents. Noted potential heat loss issues due to 16+ foot ceilings and undersized system (50,000 BTU for 2,600 sq.ft home). Recommended dehumidifier installation to improve comfort on basement level. Completed furnace tune-up maintenance per annual service agreement. Performed comprehensive system inspection including gas pressure verification, heat exchanger examination, and carbon monoxide testing with all readings within normal parameters. Cleaned flame sensor, burners, and orifice; inspected supply/return vents. Noted potential heat loss issues due to 16+ foot ceilings and undersized system (50,000 BTU for 2,600 sq.ft home). Recommended dehumidifier installation to improve comfort on basement level.

Jon W

Jon W Job Checkin

Responded to a follow-up service call regarding suspected gas leak. Performed comprehensive inspection of gas supply line behind stove, noting significant corrosion and mineral buildup on pipe fittings and valves. No active gas leak was detected in the supply plumbing; determined issue likely originates from the stove appliance itself.

Responded to a follow-up service call regarding suspected gas leak. Performed comprehensive inspection of gas supply line behind stove, noting significant corrosion and mineral buildup on pipe fittings and valves. No active gas leak was detected in the supply plumbing; determined issue likely originates from the stove appliance itself.

Roger M.

Roger M. Job Checkin

Completed exhaust system repairs on residential furnace involving replacement of 2-inch PVC venting components. Installed new exhaust mounting bracket flange at furnace connection point and reconstructed PVC exhaust piping with proper connections. Total repair time: 2 hours.

Completed exhaust system repairs on residential furnace involving replacement of 2-inch PVC venting components. Installed new exhaust mounting bracket flange at furnace connection point and reconstructed PVC exhaust piping with proper connections. Total repair time: 2 hours. Completed exhaust system repairs on residential furnace involving replacement of 2-inch PVC venting components. Installed new exhaust mounting bracket flange at furnace connection point and reconstructed PVC exhaust piping with proper connections. Total repair time: 2 hours.

Roger M.

Roger M. Job Checkin

Responded to warranty service call regarding water leakage from recently installed exhaust system. Performed inspection of the exhaust piping in ceiling area, identifying improper drainage at elbow joint connections. Corrected issue by reinstalling affected PVC section with proper primer/cement application and ensuring appropriate pitch for condensate drainage.

Responded to warranty service call regarding water leakage from recently installed exhaust system. Performed inspection of the exhaust piping in ceiling area, identifying improper drainage at elbow joint connections. Corrected issue by reinstalling affected PVC section with proper primer/cement application and ensuring appropriate pitch for condensate drainage. Responded to warranty service call regarding water leakage from recently installed exhaust system. Performed inspection of the exhaust piping in ceiling area, identifying improper drainage at elbow joint connections. Corrected issue by reinstalling affected PVC section with proper primer/cement application and ensuring appropriate pitch for condensate drainage.

Jeremy N.

Jeremy N. Job Checkin

Successfully installed customer-supplied kitchen sink and faucet along with company-provided garbage disposal. Completed all necessary plumbing connections using PVC piping and drain trap assembly, ensuring proper functionality with no leaks.

Successfully installed customer-supplied kitchen sink and faucet along with company-provided garbage disposal. Completed all necessary plumbing connections using PVC piping and drain trap assembly, ensuring proper functionality with no leaks. Successfully installed customer-supplied kitchen sink and faucet along with company-provided garbage disposal. Completed all necessary plumbing connections using PVC piping and drain trap assembly, ensuring proper functionality with no leaks.

Craig M.

Craig M. Job Checkin

Responded to warranty service call for recently installed furnace with PVC exhaust pipe leak. Located leak at connection point between two 3" 90-degree elbows and successfully repaired by applying additional PVC cement to seal the joint. Visual inspection confirmed repair was holding with no further leakage observed.

Responded to warranty service call for recently installed furnace with PVC exhaust pipe leak. Located leak at connection point between two 3" 90-degree elbows and successfully repaired by applying additional PVC cement to seal the joint. Visual inspection confirmed repair was holding with no further leakage observed.

Charles P.

Charles P. Job Checkin

Responded to service call for outdoor spigot that wouldn't shut off. Upon inspection, determined the stem on the gate valve was broken, preventing proper operation. Recommended valve replacement as the main service shut-off valves are non-operational, which will require additional attention to complete the repair properly.

Responded to service call for outdoor spigot that wouldn't shut off. Upon inspection, determined the stem on the gate valve was broken, preventing proper operation. Recommended valve replacement as the main service shut-off valves are non-operational, which will require additional attention to complete the repair properly. Responded to service call for outdoor spigot that wouldn't shut off. Upon inspection, determined the stem on the gate valve was broken, preventing proper operation. Recommended valve replacement as the main service shut-off valves are non-operational, which will require additional attention to complete the repair properly.

Jeremy N.

Jeremy N. Job Checkin

Responded to customer complaint of sewer gas odor emanating from master shower drain. Conducted thorough inspection and testing of all bathroom fixtures but was unable to detect any sewer odor at time of service. Noted customer had previously used vinegar and baking soda treatment in the drain, which was the only detectable scent during inspection.

Responded to customer complaint of sewer gas odor emanating from master shower drain. Conducted thorough inspection and testing of all bathroom fixtures but was unable to detect any sewer odor at time of service. Noted customer had previously used vinegar and baking soda treatment in the drain, which was the only detectable scent during inspection. Responded to customer complaint of sewer gas odor emanating from master shower drain. Conducted thorough inspection and testing of all bathroom fixtures but was unable to detect any sewer odor at time of service. Noted customer had previously used vinegar and baking soda treatment in the drain, which was the only detectable scent during inspection.

Roger M.

Roger M. Job Checkin

Resolved water leakage issue from 1-year-old Carrier furnace exhaust by replacing improperly installed PVC piping and bracket. Original installation had non-flush PVC connections that were glued, requiring complete replacement of the affected components to ensure proper condensate drainage and prevent future leaks.

Resolved water leakage issue from 1-year-old Carrier furnace exhaust by replacing improperly installed PVC piping and bracket. Original installation had non-flush PVC connections that were glued, requiring complete replacement of the affected components to ensure proper condensate drainage and prevent future leaks.