It's hard to find good people to work on your house but Hurlburts has always done us right. I like that they always answer their phones, unlike some companies!
Response from Hurlburt Heating & Plumbing:
Thank you so much for your 5-star review!
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They showed up on time and did a really good job replacing my shower valve, the plumber was really sharp and he told me exactly what he was doing along the way. They aren't cheap, but definitely good.
Response from Hurlburt Heating & Plumbing:
Thank you for the wonderful review and for taking the time to share your feedback.
Overall Experience
Quality
Price
Convenience
Diagnosed and replaced failed inducer motor assembly due to cracked and deteriorating inducer wheel causing excessive noise throughout the residence. Performed comprehensive inspection of LP furnace system (installed 2013) with all other components operating within specifications. System restored to proper operation with new inducer assembly.
Responded to no heat complaint for intermittent furnace operation. Diagnostic inspection revealed three critical issues: faulty fan timer, inconsistent pilot ignition, and a significant crack in the heat exchanger faceplate above the burners. Due to the cracked heat exchanger presenting a safety hazard, the unit was tagged out of service and customer advised that system replacement is necessary rather than repair.
Responded to no-heat call for 25+ year old Gibson furnace. Diagnostic inspection revealed failed igniter as primary cause of heating failure. Customer had previously thawed condensate drain trap. Successfully replaced igniter, restoring proper furnace ignition and system operation. Unit is now functioning normally with heat restored.
Diagnosed garage heater showing high temperature limit error code. Investigation revealed seized blower fan motor, confirmed with multimeter testing showing capacitance reading of 9.9 μF. Recommended motor replacement and scheduled comfort advisor for follow-up.
Responded to follow-up service call for previously identified frozen/burst pipes. Completed repairs to hot and cold water lines at laundry box, installed new vanity faucet in upstairs bathroom, removed secondary kitchen drain trap, and replaced main floor toilet shut-off valve. All leaks have been successfully addressed and plumbing systems are now functioning properly.
Responded to no-heat call for 3-year-old boiler system. Diagnostic testing revealed zero pressure on boiler due to malfunctioning backflow preventer. Replaced backflow preventer and auto fill valve with ball valve to restore proper system operation and heat production.
Performed comprehensive inspection of plumbing system addressing multiple frozen pipe issues. Repaired kitchen drain with double trap configuration that had frozen in basement area, replaced strainer on utility sink, and identified necessary replacements for downstairs toilet angle stop, kitchen sink angle stop, and upstairs vanity faucet. Verified customer was using space heaters to thaw laundry and kitchen traps in basement.
Responded to no heat service call for system installed in July. Diagnosed system that was running but not producing heat. Inspected air filter, electrical connections at breaker panel, and copper line connections. Resolved issue at no charge as system is under warranty.
Responded to emergency call for frozen pipes resulting from furnace failure. Inspected property and found multiple frozen fixtures including toilets, kitchen sink, vanity sink drain, and a damaged shower cartridge. Replaced shower cartridge and verified no pipe breakage was evident at kitchen sink leak location. Provided customer with preventative instructions to leave cabinets open to facilitate thawing and monitor for any additional damage once system fully thaws.
Responded to no-heat call for 10-year-old LP furnace with house temperature at 30 degrees. Diagnosed locked inducer motor bearings as the cause of system failure; attempted to free the bearings but was unsuccessful. Recommended inducer motor replacement and scheduled follow-up appointment for complete system evaluation due to equipment age and condition.
Responded to no heat call for a 20-year-old furnace system. Upon inspection, found pilot light extinguished. Performed comprehensive heat exchanger evaluation with no defects detected. Replaced faulty thermocouple and observed initial pressure irregularities with flames that stabilized after service. System now operating properly; customer informed about upcoming advisor visit scheduled for next week.
Diagnosed 14-year-old GeoComfort heat pump system that was not heating or cooling and tripping breaker. Inspection revealed compressor shorted to ground. Prepared estimate for complete replacement of compressor assembly including new compressor, wiring harness, capacitor, contactor, and TXV with dryer.
Responded to customer concern regarding high electric bill potentially caused by water heater. Inspected A.O. Smith ProLine commercial grade electric water heater installed in 2019. Performed amperage testing and confirmed unit was not drawing power as it is currently being heated by customer's wood stove. Verified water heater is not contributing to increased electrical consumption.
Performed scheduled maintenance on Lennox furnace system. Inspected and tested all components according to manufacturer specifications; unit was firing properly with no operational issues identified. Also examined outdoor AC condensing unit, which showed typical seasonal debris accumulation.
Diagnosed and repaired oil furnace no-heat issue caused by kinked fuel line restricting proper fuel flow from underground tank. Repaired the kinked line and tested furnace operation, which ran properly for 20 minutes after repair. Advised customer that persistent issues may require service of underground tank fittings.
