It's hard to find good people to work on your house but Hurlburts has always done us right. I like that they always answer their phones, unlike some companies!
Response from Hurlburt Heating & Plumbing:
Thank you so much for your 5-star review!
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They showed up on time and did a really good job replacing my shower valve, the plumber was really sharp and he told me exactly what he was doing along the way. They aren't cheap, but definitely good.
Response from Hurlburt Heating & Plumbing:
Thank you for the wonderful review and for taking the time to share your feedback.
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Technician identified a disconnected exhaust pipe from the furnace with significant rust deterioration and structural failure. Inspection revealed the original installation was incomplete, as not all venting components were properly replaced. Temporary evaluation completed and parts order submitted for appropriate venting materials. Return service scheduled to complete the necessary exhaust system repairs.
Responded to no-heat call for furnace that had been serviced previously. Diagnosed high pressure switch failure due to frozen intake pipe. Found exhaust and intake pipes terminating improperly in window well with missing elbow that customer had removed during summer renovation. Installed 12" pipe section with proper elbow configuration to prevent flue gas recirculation and intake freezing. Verified restored differential pressure readings and confirmed furnace now operating correctly with proper heat output.
Responded to no heat call for 5-year-old Lennox furnace exhibiting lockout condition due to pressure switch calibration failure. Diagnosed improper furnace pitch causing secondary heat exchanger condensate leakage. Corrected installation pitch per manufacturer specifications, cleaned pressure switch lines, and replaced pressure switch assembly due to potential corrosion from moisture exposure. Verified proper operation through multiple test cycles with continuous monitoring.
Responded to no heat complaint for 10-year-old geothermal system. Diagnostic inspection revealed frozen coaxial heat exchanger with significant loop field pump imbalance - one pump running excessively hot while the other was ice cold. System appears to be original installation. Informed occupant of findings and recommended contacting the original installer (Water Source) for specialized geothermal service as we are not currently accepting new geothermal customers.
Responded to service call for 3-year-old Lennox furnace with failed PVC venting. Discovered PVC exhaust pipes had overheated and collapsed due to proximity to customer's woodstove. Documented damage with photos and completed temporary repairs. Submitted work order for installation team to relocate venting to safer location away from heat source, with proposed new location marked on exterior wall.
Performed comprehensive tune-up maintenance on 26-year-old boiler and 11-year-old Lennox furnace as part of rewards maintenance agreement. Inspected and serviced Aprilaire humidifier unit connected to the ductwork system. Scheduled follow-up visit required to complete generator maintenance.
Performed routine maintenance tune-up on a 33-year-old Goodman furnace. Inspection revealed blower motor leaking oil and heat exchanger showing signs of wear. Recommended comfort advisor consultation for evaluation of aging system components.
Serviced 17-year-old Goodman high efficiency furnace that was failing to ignite consistently. Diagnosed issue with flame transfer between burners. Thoroughly cleaned all four burners, resulting in proper flame travel and reliable operation. System is now functioning correctly but due to age, recommended comfort advisor consultation.
Responded to no heat call for 2-year-old furnace. Found system switched off at equipment disconnect. Restored power and verified proper operation. Completed scheduled maintenance service, which included inspection of heat exchanger showing signs of corrosion and examination of evaporator coil with visible frost accumulation. Advised customer to cancel separately scheduled maintenance appointment.
Responded to urgent service call regarding thermostat communication error with heat pump. Diagnosed power loss to outdoor unit, tracing issue to tripped breaker with corroded connections and damaged wiring in electrical junction box. Customer opted to address electrical repairs independently. Service confirmed thermostat error was caused by power interruption to heat pump system.
Performed routine maintenance on 27-year-old Goodman 90% efficiency furnace. Inspection revealed cracked heat exchanger inside burners, which was previously replaced approximately 10 years ago. Due to safety concerns with the compromised heat exchanger, recommended complete system replacement.
Responded to a sold repair for a Lennox Model AFU 85 oil furnace to replace a defective single stage control board. Upon inspection, identified additional issues with the air adjustment mechanism affecting proper flame control. Determined that specialized parts may be unavailable for this aging unit and recommended customer consult with sales advisor regarding potential oil furnace replacement options.
Responded to customer complaint regarding excessive noise from 5-year-old Train furnace during startup. Conducted comprehensive inspection including scope examination of heat exchanger which showed no issues. Identified severe rusting on burners and potential combustion blower problems. Provided customer with replacement options for deteriorated components to resolve the noise issue.
Responded to no heat call for LP-fueled furnace. Diagnosed multiple system failures including stuck gas valve preventing fuel flow to burners and out-of-specification capacitors for both blower motor and inducer. Scheduled follow-up appointment with advisor to address additional concerns with inducer and blower motor showing damage from capacitor issues.
Performed scheduled maintenance on 8-year-old ICP model FG9MXE furnace. Completed comprehensive tune-up including flame sensor cleaning, electrical testing (all components within specifications), and heat exchanger inspection with no compromises detected. Verified drain lines clear and system functioning properly.
