Response from Hurlburt Heating & Plumbing:
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Overall Experience
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Responded to no-heat service call for ceiling-mounted unit heater in workshop. Diagnosed improper venting installation using single-wall pipe instead of required B-vent, resulting in rusted/separated exhaust components. Performed temporary repair to restore heat functionality. Return visit scheduled to replace with proper B-vent materials to correct the original installation error.
Responded to no-heat call for 24-year-old residential furnace exhibiting pressure switch code. Diagnosed system, cleared condensate drains, and reset unit, successfully restoring heat operation. System is now functioning but may require future service due to age-related issues.
Responded to no heat call for Weil-McLain boiler system. Discovered small beehives obstructing the intake/exhaust venting and a dirty flame sensor. Cleaned accessible obstructions from venting and thoroughly cleaned flame sensor, restoring proper ignition sequence. System now operating correctly with heat production confirmed.
Responded to no heat call for furnace installed in 2023. Diagnosed issue with pressure switch preventing system startup. Successfully unstuck pressure switch, allowing unit to resume normal operation. System tested and verified proper functionality; customer provided with replacement estimates for future consideration.
Performed comprehensive preventive maintenance on Bryant furnace system located in basement utility area. All operational parameters were verified within manufacturer specifications. Visual inspection revealed no issues with unit performance or installation. System is functioning properly with no repairs required.
Performed annual maintenance on 3-year-old Furnace FRP system. Inspected heat exchanger with no issues found, cleaned and inspected blower, checked all electrical connections, and verified clear condensate lines with proper drainage. Tested system operation for 20 minutes confirming proper gas pressures and venting with a 55°F temperature rise. Filter maintained by customer. All system parameters within specifications per tune-up documentation.
Responded to service call for intermittent furnace operation issue on a 10-year-old Goodman system. Diagnostic testing revealed flame sensor was severely fouled, causing flame sensing failures and resulting in the furnace tripping on flame sense code. Performed complete system tune-up including thorough cleaning of flame sensor, verification of proper condensate drainage, and inspection of heat exchanger (noted minor rust spots but no significant concerns). System was tested after service with proper operation confirmed, achieving 50° temperature rise. Discussed future AC installation options with homeowner.
Responded to no heat call for Lennox furnace displaying error code 291 (restricted airflow). Diagnosed heavily clogged filter with fine white dust likely from ultrasonic humidifier as the cause of the airflow restriction. Removed and replaced filter, which cleared the fault code. Tested system operation for 15 minutes at maximum heating rate with proper 60-degree temperature rise, confirming normal function. Advised customer to discontinue humidifier use temporarily and replace filter monthly.
Responded to no heat call for a system with a limit code and non-functioning blower. Identified that the new blower motor installed last week had a burned out low speed winding due to incorrect capacitor installation (10 mfd vs. required 5 mfd). Replaced with correct 5 mfd capacitor and rewired motor to utilize medium speed winding as a temporary solution until replacement motor arrives.
Installed new Meno gas regulator (1/2" or 3/4") and successfully converted system to 2-pound operation per approved estimate. Coordinated with gas company to verify proper pressures and added Maxis control regulator to boiler with appropriate pressure settings. All systems verified operational with correct gas pressure parameters.
Responded to customer concern that recently installed furnace was not maintaining adequate heat. Upon inspection, discovered partially closed dampers in living room vents and thermostat set to "comfort" mode causing more frequent cycling. Opened dampers in living room vents and educated homeowner on thermostat comfort settings. Activated fan to improve air circulation throughout home to address customer's temperature perception issues. All equipment functioning properly with no mechanical deficiencies identified.
Responded to no heat complaint on 90's era Trane furnace exhibiting intermittent operation. Diagnostic testing revealed faulty control board and draft motor causing ignition failures and pressure switch errors. Replaced control board and draft motor to restore proper system function and verified heat operation through complete system cycle.
Responded to service call for Navien boiler system experiencing ignition failure. Diagnosed issue as inadequate gas pressure for high-fire operation on the current low-pressure LP system. Connected outdoor temperature sensor as temporary measure to reduce high-fire cycling. Customer will coordinate with LP provider to upgrade to required 2 PSI system. Return visit scheduled to install maxitrol regulator once gas company completes system upgrade.
Diagnosed 23-year-old furnace with flame failure after 15-25 seconds of operation. Inspected and cleaned flame sensor, confirmed steady gas flow, and determined ignition system is operational. Visual inspection suggested possible Roof Jack issues contributing to improper combustion. System requires control board replacement and Roof Jack service to restore proper heating function.
Responded to service call for acid neutralizer system installed 14 days prior that was leaking at a joint. Diagnosed issue as a cracked discharge adapter. Replaced discharge adapter on the Hurlburt water treatment system, successfully resolving the leak that had been causing water accumulation on the concrete floor near the dual-tank setup.
