2930 61st Street
Menomonie, WI 54751
715-283-4422

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Moe R.

Moe R. Job Checkin

Diagnosed and repaired no-heat issue on 6-year-old Rheem furnace that was failing to reach setpoint temperature. Identified problem with one burner not lighting properly out of three, performed burner service by cleaning orifices and clearing obstructions from spuds. Verified proper ignition on all burners with multiple test cycles and confirmed full system operation with comprehensive component check.

Diagnosed and repaired no-heat issue on 6-year-old Rheem furnace that was failing to reach setpoint temperature. Identified problem with one burner not lighting properly out of three, performed burner service by cleaning orifices and clearing obstructions from spuds. Verified proper ignition on all burners with multiple test cycles and confirmed full system operation with comprehensive component check. Diagnosed and repaired no-heat issue on 6-year-old Rheem furnace that was failing to reach setpoint temperature. Identified problem with one burner not lighting properly out of three, performed burner service by cleaning orifices and clearing obstructions from spuds. Verified proper ignition on all burners with multiple test cycles and confirmed full system operation with comprehensive component check.

Moe R.

Moe R. Job Checkin

Responded to no-heat call on 22-year-old Lennox furnace. Diagnosed weak flame sensor preventing sustained ignition. Replaced flame sensor, restoring normal operation. Inspection revealed beginning signs of heat exchanger deterioration with potential pinholes forming. All other components functioning properly. Scheduled follow-up with service advisor to discuss system replacement options.

Responded to no-heat call on 22-year-old Lennox furnace. Diagnosed weak flame sensor preventing sustained ignition. Replaced flame sensor, restoring normal operation. Inspection revealed beginning signs of heat exchanger deterioration with potential pinholes forming. All other components functioning properly. Scheduled follow-up with service advisor to discuss system replacement options. Responded to no-heat call on 22-year-old Lennox furnace. Diagnosed weak flame sensor preventing sustained ignition. Replaced flame sensor, restoring normal operation. Inspection revealed beginning signs of heat exchanger deterioration with potential pinholes forming. All other components functioning properly. Scheduled follow-up with service advisor to discuss system replacement options.

Jared R.

Jared R. Job Checkin

Responded to service call for non-operational Carrier furnace displaying error code 32. Diagnosed clogged condensate trap and water in pressure switch lines as immediate issues. Performed cleaning of condensate trap, emptied water from pressure switches and lines, and reset furnace to restore temporary operation. Further inspection revealed leaking secondary heat exchanger requiring replacement of heat exchanger or entire furnace unit. Advised customer on necessary repairs and scheduled follow-up with comfort advisor.

Responded to service call for non-operational Carrier furnace displaying error code 32. Diagnosed clogged condensate trap and water in pressure switch lines as immediate issues. Performed cleaning of condensate trap, emptied water from pressure switches and lines, and reset furnace to restore temporary operation. Further inspection revealed leaking secondary heat exchanger requiring replacement of heat exchanger or entire furnace unit. Advised customer on necessary repairs and scheduled follow-up with comfort advisor. Responded to service call for non-operational Carrier furnace displaying error code 32. Diagnosed clogged condensate trap and water in pressure switch lines as immediate issues. Performed cleaning of condensate trap, emptied water from pressure switches and lines, and reset furnace to restore temporary operation. Further inspection revealed leaking secondary heat exchanger requiring replacement of heat exchanger or entire furnace unit. Advised customer on necessary repairs and scheduled follow-up with comfort advisor.

Robert J.

Robert J. Job Checkin

Responded to service call for water leak on 20+ year old 60-gallon natural gas water heater. Diagnostic inspection revealed tank rupture causing water to spray from the side of the unit. Pressure gauge reading showed approximately 20-30 PSI. Customer opted for complete system replacement with tankless water heater, scheduled for future installation.

Responded to service call for water leak on 20+ year old 60-gallon natural gas water heater. Diagnostic inspection revealed tank rupture causing water to spray from the side of the unit. Pressure gauge reading showed approximately 20-30 PSI. Customer opted for complete system replacement with tankless water heater, scheduled for future installation. Responded to service call for water leak on 20+ year old 60-gallon natural gas water heater. Diagnostic inspection revealed tank rupture causing water to spray from the side of the unit. Pressure gauge reading showed approximately 20-30 PSI. Customer opted for complete system replacement with tankless water heater, scheduled for future installation.

Roger M.

Roger M. Job Checkin

Successfully replaced faulty inducer motor in customer's HVAC system. Obtained replacement part from WC MN AIR Bloomington (PO 198850-001), then completed installation of the new component according to manufacturer specifications. Total repair time: 2 hours.

Successfully replaced faulty inducer motor in customer's HVAC system. Obtained replacement part from WC MN AIR Bloomington (PO 198850-001), then completed installation of the new component according to manufacturer specifications. Total repair time: 2 hours.

Craig M.

Craig M. Job Checkin

Serviced 18-year-old natural gas furnace with intermittent error codes requiring customer resets. Diagnostic testing revealed furnace is overheating due to age and condition. System inspection confirmed zoned configuration with single-stage furnace that has been previously adjusted to lower settings. Temperature readings taken with Klein Tools digital probe showed 44.1 degrees at test point.

Serviced 18-year-old natural gas furnace with intermittent error codes requiring customer resets. Diagnostic testing revealed furnace is overheating due to age and condition. System inspection confirmed zoned configuration with single-stage furnace that has been previously adjusted to lower settings. Temperature readings taken with Klein Tools digital probe showed 44.1 degrees at test point. Serviced 18-year-old natural gas furnace with intermittent error codes requiring customer resets. Diagnostic testing revealed furnace is overheating due to age and condition. System inspection confirmed zoned configuration with single-stage furnace that has been previously adjusted to lower settings. Temperature readings taken with Klein Tools digital probe showed 44.1 degrees at test point.

Roger M.

Roger M. Job Checkin

Responded to no heat call for natural gas system under 10 years old. Diagnostic testing with multimeter identified induction motor failure. System was blowing cold air and not firing. Replaced faulty component and restored proper heating function.

Responded to no heat call for natural gas system under 10 years old. Diagnostic testing with multimeter identified induction motor failure. System was blowing cold air and not firing. Replaced faulty component and restored proper heating function. Responded to no heat call for natural gas system under 10 years old. Diagnostic testing with multimeter identified induction motor failure. System was blowing cold air and not firing. Replaced faulty component and restored proper heating function.

Craig M.

Craig M. Job Checkin

Performed scheduled furnace tune-up maintenance as part of bi-annual service agreement. Inspected heat exchanger, monitored CO levels, and verified proper system operation. Unit functioning optimally with no issues detected; recommended continuing regular maintenance schedule to ensure safe and efficient operation.

Performed scheduled furnace tune-up maintenance as part of bi-annual service agreement. Inspected heat exchanger, monitored CO levels, and verified proper system operation. Unit functioning optimally with no issues detected; recommended continuing regular maintenance schedule to ensure safe and efficient operation. Performed scheduled furnace tune-up maintenance as part of bi-annual service agreement. Inspected heat exchanger, monitored CO levels, and verified proper system operation. Unit functioning optimally with no issues detected; recommended continuing regular maintenance schedule to ensure safe and efficient operation.

Tim M.

Tim M. Job Checkin

Relocated existing laundry box plumbing assembly without wall demolition. Successfully installed and connected water supply lines with new shutoff valves and properly positioned drain line, ensuring proper functionality with clean installation in wall cavity. System tested and confirmed operational with no leaks.

Relocated existing laundry box plumbing assembly without wall demolition. Successfully installed and connected water supply lines with new shutoff valves and properly positioned drain line, ensuring proper functionality with clean installation in wall cavity. System tested and confirmed operational with no leaks. Relocated existing laundry box plumbing assembly without wall demolition. Successfully installed and connected water supply lines with new shutoff valves and properly positioned drain line, ensuring proper functionality with clean installation in wall cavity. System tested and confirmed operational with no leaks.

Roger M.

Roger M. Job Checkin

Performed diagnostic inspection in response to customer-reported dripping noise in basement area near ductwork. Conducted thorough visual examination of HVAC system including ducts, connections and surrounding areas. Unable to locate source of intermittent noise which customer noted occurs both when furnace is operating and when system is inactive. Recommended customer follow up with recent flooring contractors who may have inadvertently damaged something during their work.

Performed diagnostic inspection in response to customer-reported dripping noise in basement area near ductwork. Conducted thorough visual examination of HVAC system including ducts, connections and surrounding areas. Unable to locate source of intermittent noise which customer noted occurs both when furnace is operating and when system is inactive. Recommended customer follow up with recent flooring contractors who may have inadvertently damaged something during their work. Performed diagnostic inspection in response to customer-reported dripping noise in basement area near ductwork. Conducted thorough visual examination of HVAC system including ducts, connections and surrounding areas. Unable to locate source of intermittent noise which customer noted occurs both when furnace is operating and when system is inactive. Recommended customer follow up with recent flooring contractors who may have inadvertently damaged something during their work.

Tim M.

Tim M. Job Checkin

Successfully relocated laundry box without demolition work. Repositioned washer box with dual water valves and reconnected associated drain line, ensuring proper alignment and secure connections to existing plumbing system. All connections tested for leaks and proper function before completion.

Successfully relocated laundry box without demolition work. Repositioned washer box with dual water valves and reconnected associated drain line, ensuring proper alignment and secure connections to existing plumbing system. All connections tested for leaks and proper function before completion. Successfully relocated laundry box without demolition work. Repositioned washer box with dual water valves and reconnected associated drain line, ensuring proper alignment and secure connections to existing plumbing system. All connections tested for leaks and proper function before completion.

Craig M.

Craig M. Job Checkin

Responded to customer complaint of noise from newly installed Mitsubishi mini-split unit. Successfully diagnosed issue by recreating reported noise, then applied foam insulation to strategic locations including corner areas, which effectively reduced operational noise to the homeowner's satisfaction.

Responded to customer complaint of noise from newly installed Mitsubishi mini-split unit. Successfully diagnosed issue by recreating reported noise, then applied foam insulation to strategic locations including corner areas, which effectively reduced operational noise to the homeowner's satisfaction. Responded to customer complaint of noise from newly installed Mitsubishi mini-split unit. Successfully diagnosed issue by recreating reported noise, then applied foam insulation to strategic locations including corner areas, which effectively reduced operational noise to the homeowner's satisfaction.

Moe R.

Moe R. Job Checkin

Responded to customer concern regarding ticking/chirping noise from newly installed Mitsubishi mini-split system in dining room. Upon arrival, found electrician Diego completing final electrical connections with power disconnected. Unable to diagnose reported noise issue as system could not be activated. Scheduled follow-up service appointment for next day to properly evaluate unit operation once electrical work is completed.

Responded to customer concern regarding ticking/chirping noise from newly installed Mitsubishi mini-split system in dining room. Upon arrival, found electrician Diego completing final electrical connections with power disconnected. Unable to diagnose reported noise issue as system could not be activated. Scheduled follow-up service appointment for next day to properly evaluate unit operation once electrical work is completed. Responded to customer concern regarding ticking/chirping noise from newly installed Mitsubishi mini-split system in dining room. Upon arrival, found electrician Diego completing final electrical connections with power disconnected. Unable to diagnose reported noise issue as system could not be activated. Scheduled follow-up service appointment for next day to properly evaluate unit operation once electrical work is completed.

Robert J.

Robert J. Job Checkin

Responded to customer complaint regarding vibration and noise when water softener power vent activates. Identified PVC 90-degree fitting pressing against ductwork, causing vibrations to transfer throughout the residence. Installed rubber shims between the fitting and ductwork, significantly reducing vibration transfer. Customer confirmed satisfaction with the resolution. Documented installation with required photographs for inspection purposes.

Responded to customer complaint regarding vibration and noise when water softener power vent activates. Identified PVC 90-degree fitting pressing against ductwork, causing vibrations to transfer throughout the residence. Installed rubber shims between the fitting and ductwork, significantly reducing vibration transfer. Customer confirmed satisfaction with the resolution. Documented installation with required photographs for inspection purposes. Responded to customer complaint regarding vibration and noise when water softener power vent activates. Identified PVC 90-degree fitting pressing against ductwork, causing vibrations to transfer throughout the residence. Installed rubber shims between the fitting and ductwork, significantly reducing vibration transfer. Customer confirmed satisfaction with the resolution. Documented installation with required photographs for inspection purposes.

Charles P.

Charles P. Job Checkin

Performed comprehensive inspection of residence in response to alleged water leak reported by townhome association. Conducted thorough examination of all accessible plumbing systems including water treatment equipment (Sentry system). No active leaks were detected throughout the property. Documentation provided to customer confirming absence of leaks for association records.

Performed comprehensive inspection of residence in response to alleged water leak reported by townhome association. Conducted thorough examination of all accessible plumbing systems including water treatment equipment (Sentry system). No active leaks were detected throughout the property. Documentation provided to customer confirming absence of leaks for association records.