Responded to no-heat call for 25-year-old furnace that had been non-operational for two winters. Diagnosed issue as incorrectly set thermostat; system fired up after thermostat reset. Performed combustion analysis with Testo 310 showing CO levels at 15 ppm and efficiency at 2.96%. Noted heat exchanger showing significant signs of wear, advised customer that system may need replacement soon.
Arrived to perform scheduled baseboard heating repair but discovered incompatibility between the supplied thermostatic head and existing valve. The threaded replacement part cannot be installed on the customer's clamping-style valve that lacks threads. Documented condition with photographs and ordered correct thermostatic valve control. Will return to complete installation once appropriate replacement part is received.
Investigated and resolved two plumbing issues: repaired a leaking bathtub drain that was causing water damage to the basement ceiling by removing the drain, cleaning it, and applying silicone sealant to replace the failed putty seal. Also addressed slow drainage in master bathroom tub by removing hair buildup from the drain line, restoring proper flow.
Responded to service call for kitchen sink leak. Diagnosed faulty angle stop valve for dishwasher that was not completely shutting off, causing water leakage under the sink. Isolated water supply and replaced defective angle stop valve with new unit, restoring proper functionality and eliminating leak.
Responded to No Heat call for two-zone boiler system. Diagnosed flame sensing issue; cleaned igniter which restored normal operation. Found rusty pump flange fittings and leaking backflow preventer dripping onto pressure switch and control board. Temporarily isolated backflow preventer to stop leakage. System functioning at time of departure, but requires replacement of backflow preventer, pump flanges, and potentially the circulation pump.
Performed furnace tune-up on 29-year-old FRP unit. Detected elevated carbon monoxide levels (25 ppm). After inspection revealed no cracks or holes in heat exchanger, cleaned flame sensor and removed debris from burners and orifice which resolved initial flame failure issue. Installed carbon monoxide/gas detectors on both floors and recommended regular filter changes every 3 months. Noted rusty burners and oily spots on blower motor for future monitoring; estimate sent for replacement parts.
Responded to no-heat service call for 8-year-old furnace running intermittently. Diagnostic testing revealed weak flame sensing causing system interruption. Removed and cleaned flame sensor, restoring proper flame detection and continuous operation. Verified appropriate temperature rise and confirmed reasonably clean air filter before completing service.
Responded to customer call regarding water softener leak. Upon inspection of residential water treatment system (water softener with digital control head, pressure tank, and filtration unit), no active leaks were observed. System was tested but leak issue could not be reproduced during service visit. Visual inspection showed components in good working condition with proper copper piping connections.
Accessed plumbing through wall cutout in modular home to replace toilet shutoff valves with chrome sleeve in upstairs bathroom. Installed new stops and supply tubes for main floor toilet and bath sink (copper tubing), along with new trip levers for both main floor and lower level toilets which customer had previously attempted to replace unsuccessfully.
Performed routine maintenance tune-up on 21-year-old forced air system. System was operational with no functional issues noted. Replaced existing flexible exhaust duct with recommended hard pipe ducting to improve efficiency and safety. Inspected electrical connections and verified proper wiring at circuit board terminals.
Diagnosed furnace with intermittent operation and error code indicating blower motor malfunction. Inspection revealed failed capacitor and deteriorated blower motor assembly. Replaced both components due to age-related wear and restored system to proper operation, resolving the no-heat condition.
Responded to shower drain leak service call. Initial inspection revealed hairline crack in shower drain threads. After unsuccessful attempt to repair with tightening and recaulking, replaced entire drain assembly. Verified no leakage after installation. Visual inspection of surrounding pipe system in attic space confirmed proper drainage function.
Repaired HVAC system by applying silicone sealant to compromised rubber coupling between inducer motor and vent pipe. Identified significant corrosion at the connection point where black elbow joint meets the white PVC vent pipe. Temporary repair completed; scheduled return visit to replace the deteriorated 90-degree rubber boot assembly.
Found water softener draining improperly into non-connected ground pipe. Redirected discharge into nearby existing standpipe to establish proper drainage connection to sanitary system, resolving overflow issue.
Completed installation of customer-supplied faucet, replacing the existing fixture. Secured connections using flexible braided supply lines and ensured proper fitting to the existing plumbing system. Tested installation for proper function and absence of leaks before completing service.
