2930 61st Street
Menomonie, WI 54751
715-283-4422

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Beca R.

Beca R. Job Checkin

Responded to service call regarding condensate drainage issue with a 2-year-old furnace installation. Upon inspection, discovered the condensate hose had become disconnected from the drainage pipe, causing water to leak into the underbelly of the mobile home. Accessed the crawlspace, located the vinyl drainage tube, and properly rerouted it to ensure proper drainage outside the structure rather than into the underbelly.

Responded to service call regarding condensate drainage issue with a 2-year-old furnace installation. Upon inspection, discovered the condensate hose had become disconnected from the drainage pipe, causing water to leak into the underbelly of the mobile home. Accessed the crawlspace, located the vinyl drainage tube, and properly rerouted it to ensure proper drainage outside the structure rather than into the underbelly. Responded to service call regarding condensate drainage issue with a 2-year-old furnace installation. Upon inspection, discovered the condensate hose had become disconnected from the drainage pipe, causing water to leak into the underbelly of the mobile home. Accessed the crawlspace, located the vinyl drainage tube, and properly rerouted it to ensure proper drainage outside the structure rather than into the underbelly.

D S.

D S. Job Checkin

Responded to service call for LP water heater intermittently failing to ignite despite pilot light being on. Performed thorough cleaning of blower assembly, baffles, burner area, and bottom pan to remove accumulated debris affecting operation. Inspected aged unit, documenting evidence of wear. System was successfully restarted and functionality confirmed, though customer was advised that continued monitoring is recommended due to age of equipment.

Responded to service call for LP water heater intermittently failing to ignite despite pilot light being on. Performed thorough cleaning of blower assembly, baffles, burner area, and bottom pan to remove accumulated debris affecting operation. Inspected aged unit, documenting evidence of wear. System was successfully restarted and functionality confirmed, though customer was advised that continued monitoring is recommended due to age of equipment. Responded to service call for LP water heater intermittently failing to ignite despite pilot light being on. Performed thorough cleaning of blower assembly, baffles, burner area, and bottom pan to remove accumulated debris affecting operation. Inspected aged unit, documenting evidence of wear. System was successfully restarted and functionality confirmed, though customer was advised that continued monitoring is recommended due to age of equipment.

Bryson E.

Bryson E. Job Checkin

Replaced corroded 15-year-old LP water heater with new A.O. Smith ProMax model to prevent potential leaking. Installation included proper connection of copper supply lines and venting system in utility room. Customer declined recommendation for assessment of potential combi boiler unit that could service both domestic water and existing boiler system.

Replaced corroded 15-year-old LP water heater with new A.O. Smith ProMax model to prevent potential leaking. Installation included proper connection of copper supply lines and venting system in utility room. Customer declined recommendation for assessment of potential combi boiler unit that could service both domestic water and existing boiler system. Replaced corroded 15-year-old LP water heater with new A.O. Smith ProMax model to prevent potential leaking. Installation included proper connection of copper supply lines and venting system in utility room. Customer declined recommendation for assessment of potential combi boiler unit that could service both domestic water and existing boiler system.

Ben W.

Ben W. Job Checkin

Conducted annual preventive maintenance on 6-year-old furnace. Performed operational testing, inspected temperature rise and gas pressure, and cleaned routine components. Examined igniter assembly and blower wheel during inspection. Air filter showing initial signs of contamination but still functional; recommended customer keep replacement filters on hand. All systems verified operating within normal parameters.

Conducted annual preventive maintenance on 6-year-old furnace. Performed operational testing, inspected temperature rise and gas pressure, and cleaned routine components. Examined igniter assembly and blower wheel during inspection. Air filter showing initial signs of contamination but still functional; recommended customer keep replacement filters on hand. All systems verified operating within normal parameters. Conducted annual preventive maintenance on 6-year-old furnace. Performed operational testing, inspected temperature rise and gas pressure, and cleaned routine components. Examined igniter assembly and blower wheel during inspection. Air filter showing initial signs of contamination but still functional; recommended customer keep replacement filters on hand. All systems verified operating within normal parameters.

Dan S.

Dan S. Job Checkin

Diagnosed and resolved no heat issue in a Ruud furnace system by replacing a faulty thermostat. Performed thorough inspection of heat exchanger which showed good condition. System was test run to confirm proper operation of heating functions before completing service.

Diagnosed and resolved no heat issue in a Ruud furnace system by replacing a faulty thermostat. Performed thorough inspection of heat exchanger which showed good condition. System was test run to confirm proper operation of heating functions before completing service. Diagnosed and resolved no heat issue in a Ruud furnace system by replacing a faulty thermostat. Performed thorough inspection of heat exchanger which showed good condition. System was test run to confirm proper operation of heating functions before completing service.

Ben W.

Ben W. Job Checkin

Responded to no-heat call for aging furnace showing pressure switch code. Diagnosed issue as blocked intake pipe with bird nest obstruction, which was successfully removed. Further inspection revealed delayed ignition on last burner and noisy blower motor during startup. System operational after service, but customer advised of potential component replacement needs for both burners and blower motor.

Responded to no-heat call for aging furnace showing pressure switch code. Diagnosed issue as blocked intake pipe with bird nest obstruction, which was successfully removed. Further inspection revealed delayed ignition on last burner and noisy blower motor during startup. System operational after service, but customer advised of potential component replacement needs for both burners and blower motor. Responded to no-heat call for aging furnace showing pressure switch code. Diagnosed issue as blocked intake pipe with bird nest obstruction, which was successfully removed. Further inspection revealed delayed ignition on last burner and noisy blower motor during startup. System operational after service, but customer advised of potential component replacement needs for both burners and blower motor.

Trent L.

Trent L. Job Checkin

Performed scheduled Family Rewards furnace tune-up, including cleaning flame sensor, verifying proper condensate drainage, and inspecting heat exchanger. Cleaned burners, replaced air filter, and verified system operation with 50° temperature rise. Reconfigured wireless thermostat settings (setup #504) to address customer's concern about upstairs temperature regulation, instructing customer to monitor performance and contact if issue persists.

Performed scheduled Family Rewards furnace tune-up, including cleaning flame sensor, verifying proper condensate drainage, and inspecting heat exchanger. Cleaned burners, replaced air filter, and verified system operation with 50° temperature rise. Reconfigured wireless thermostat settings (setup #504) to address customer's concern about upstairs temperature regulation, instructing customer to monitor performance and contact if issue persists. Performed scheduled Family Rewards furnace tune-up, including cleaning flame sensor, verifying proper condensate drainage, and inspecting heat exchanger. Cleaned burners, replaced air filter, and verified system operation with 50° temperature rise. Reconfigured wireless thermostat settings (setup #504) to address customer's concern about upstairs temperature regulation, instructing customer to monitor performance and contact if issue persists.

Nick J.

Nick J. Job Checkin

Successfully installed customer-supplied LP water heater with proper pressure-temperature relief valve. Ensured all PVC vent pipes were correctly positioned and secured to the exterior wall, and verified drainage system connections to the main waste line were properly supported with metal hangers against the foundation wall.

Successfully installed customer-supplied LP water heater with proper pressure-temperature relief valve. Ensured all PVC vent pipes were correctly positioned and secured to the exterior wall, and verified drainage system connections to the main waste line were properly supported with metal hangers against the foundation wall. Successfully installed customer-supplied LP water heater with proper pressure-temperature relief valve. Ensured all PVC vent pipes were correctly positioned and secured to the exterior wall, and verified drainage system connections to the main waste line were properly supported with metal hangers against the foundation wall.

Trevor P.

Trevor P. Job Checkin

Diagnosed Peerless propane boiler with flame loss error code causing no heat/hot water issue. Inspection revealed unit would light but fail to sustain flame, with dangerous voltage (80-110V) detected at flame sensor wire indicating shorted control board. Observed minor scale buildup in heat exchanger that requires cleaning. Initiated parts order for necessary repairs.

Diagnosed Peerless propane boiler with flame loss error code causing no heat/hot water issue. Inspection revealed unit would light but fail to sustain flame, with dangerous voltage (80-110V) detected at flame sensor wire indicating shorted control board. Observed minor scale buildup in heat exchanger that requires cleaning. Initiated parts order for necessary repairs. Diagnosed Peerless propane boiler with flame loss error code causing no heat/hot water issue. Inspection revealed unit would light but fail to sustain flame, with dangerous voltage (80-110V) detected at flame sensor wire indicating shorted control board. Observed minor scale buildup in heat exchanger that requires cleaning. Initiated parts order for necessary repairs.

Dan S.

Dan S. Job Checkin

Performed comprehensive furnace tune-up on 10-year-old unit at seller's request. Inspected heat exchanger (stainless steel) which is in good condition, noted approximately 50% life remaining on rusting burners, and identified bearing noise in the inducer motor. Prepared part order form and estimates for necessary repairs, awaiting customer approval before proceeding with additional work.

Performed comprehensive furnace tune-up on 10-year-old unit at seller's request. Inspected heat exchanger (stainless steel) which is in good condition, noted approximately 50% life remaining on rusting burners, and identified bearing noise in the inducer motor. Prepared part order form and estimates for necessary repairs, awaiting customer approval before proceeding with additional work. Performed comprehensive furnace tune-up on 10-year-old unit at seller's request. Inspected heat exchanger (stainless steel) which is in good condition, noted approximately 50% life remaining on rusting burners, and identified bearing noise in the inducer motor. Prepared part order form and estimates for necessary repairs, awaiting customer approval before proceeding with additional work.

Beca R.

Beca R. Job Checkin

Responded to warranty service call for recently installed furnace exhibiting water leakage around exhaust pipe. Diagnosed insufficient glue at pipe coupling causing significant leakage that affected surrounding floor and gas pipe. Remediated by cutting out the defective section and replacing with new PVC pipe connection, resolving the moisture issue.

Responded to warranty service call for recently installed furnace exhibiting water leakage around exhaust pipe. Diagnosed insufficient glue at pipe coupling causing significant leakage that affected surrounding floor and gas pipe. Remediated by cutting out the defective section and replacing with new PVC pipe connection, resolving the moisture issue.

Gary L.

Gary L. Job Checkin

Performed comprehensive tune-up on 10-year-old furnace system. Inspected interior components including Honeywell control module and electrical connections, noting some normal wear and minor corrosion. Conducted thorough inspection of ductwork using DEPSTECH camera, confirming presence of significant dust accumulation requiring professional cleaning service.

Performed comprehensive tune-up on 10-year-old furnace system. Inspected interior components including Honeywell control module and electrical connections, noting some normal wear and minor corrosion. Conducted thorough inspection of ductwork using DEPSTECH camera, confirming presence of significant dust accumulation requiring professional cleaning service. Performed comprehensive tune-up on 10-year-old furnace system. Inspected interior components including Honeywell control module and electrical connections, noting some normal wear and minor corrosion. Conducted thorough inspection of ductwork using DEPSTECH camera, confirming presence of significant dust accumulation requiring professional cleaning service.

Ben W.

Ben W. Job Checkin

Performed inspection on 25-30 year old Lennox forced air furnace that had been unused for several years while homeowner primarily heated with wood stove. Found evidence of rodent infestation in heat exchanger and significant component damage. Determined replacement of heat exchanger, igniter, flame sensor, and burners necessary before system can safely operate. Advised customer that additional issues may be discovered after initial repairs are completed.

Performed inspection on 25-30 year old Lennox forced air furnace that had been unused for several years while homeowner primarily heated with wood stove. Found evidence of rodent infestation in heat exchanger and significant component damage. Determined replacement of heat exchanger, igniter, flame sensor, and burners necessary before system can safely operate. Advised customer that additional issues may be discovered after initial repairs are completed. Performed inspection on 25-30 year old Lennox forced air furnace that had been unused for several years while homeowner primarily heated with wood stove. Found evidence of rodent infestation in heat exchanger and significant component damage. Determined replacement of heat exchanger, igniter, flame sensor, and burners necessary before system can safely operate. Advised customer that additional issues may be discovered after initial repairs are completed.

Beca R.

Beca R. Job Checkin

Performed scheduled furnace maintenance on 4-year-old Lennox unit. Completed standard tune-up procedures including filter replacement, flame sensor cleaning, and hose clearance verification. System is operating at optimal performance with no issues detected.

Performed scheduled furnace maintenance on 4-year-old Lennox unit. Completed standard tune-up procedures including filter replacement, flame sensor cleaning, and hose clearance verification. System is operating at optimal performance with no issues detected.

Mike B.

Mike B. Job Checkin

Replaced two correct burners in furnace burner assembly but discovered two incorrect burners had been supplied. Installed available components, verified furnace operation, and noted requirement to reorder remaining burners to complete the job.

Replaced two correct burners in furnace burner assembly but discovered two incorrect burners had been supplied. Installed available components, verified furnace operation, and noted requirement to reorder remaining burners to complete the job.