2930 61st Street
Menomonie, WI 54751
715-283-4422

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Jarrod S.

Jarrod S. Job Checkin

Addressed kitchen sink leak affecting basement. Removed garbage disposal and completely repiped under-sink drainage system with new strainers. Corrected improper uphill drain configuration and replaced faulty washer that were causing water to back up and leak through to basement.

Addressed kitchen sink leak affecting basement. Removed garbage disposal and completely repiped under-sink drainage system with new strainers. Corrected improper uphill drain configuration and replaced faulty washer that were causing water to back up and leak through to basement. Addressed kitchen sink leak affecting basement. Removed garbage disposal and completely repiped under-sink drainage system with new strainers. Corrected improper uphill drain configuration and replaced faulty washer that were causing water to back up and leak through to basement.

Jarrod S.

Jarrod S. Job Checkin

Completed water heater estimate for customer reporting a leaking unit. Inspected current Rheem water heater installed in unfinished basement area with PVC ventilation. Documented existing installation including gas line connection, pressure relief valve system, and surrounding utility infrastructure. Prepared replacement bid for new water heater installation.

Completed water heater estimate for customer reporting a leaking unit. Inspected current Rheem water heater installed in unfinished basement area with PVC ventilation. Documented existing installation including gas line connection, pressure relief valve system, and surrounding utility infrastructure. Prepared replacement bid for new water heater installation. Completed water heater estimate for customer reporting a leaking unit. Inspected current Rheem water heater installed in unfinished basement area with PVC ventilation. Documented existing installation including gas line connection, pressure relief valve system, and surrounding utility infrastructure. Prepared replacement bid for new water heater installation.

Jeremy N.

Jeremy N. Job Checkin

Responded to service call for kitchen sink drain not draining properly. Diagnosed issue as frozen kitchen drain piping rather than standard clog. Successfully thawed drain system using specialized homemade jetter equipment. Performed thorough flush of the drainage system to ensure proper flow was restored to the InSinkErator Evolution Excel disposal unit and associated P-trap assembly.

Responded to service call for kitchen sink drain not draining properly. Diagnosed issue as frozen kitchen drain piping rather than standard clog. Successfully thawed drain system using specialized homemade jetter equipment. Performed thorough flush of the drainage system to ensure proper flow was restored to the InSinkErator Evolution Excel disposal unit and associated P-trap assembly. Responded to service call for kitchen sink drain not draining properly. Diagnosed issue as frozen kitchen drain piping rather than standard clog. Successfully thawed drain system using specialized homemade jetter equipment. Performed thorough flush of the drainage system to ensure proper flow was restored to the InSinkErator Evolution Excel disposal unit and associated P-trap assembly.

Gary L.

Gary L. Job Checkin

Diagnosed no heat complaint on 28-year-old Carrier furnace. Found inducer draft motor producing abnormal noise (squealing) and blower motor showing signs of oil leakage. Replaced both failed components to restore proper system operation. Completed visual inspection of heat exchanger and ductwork. System now operating within normal parameters.

Diagnosed no heat complaint on 28-year-old Carrier furnace. Found inducer draft motor producing abnormal noise (squealing) and blower motor showing signs of oil leakage. Replaced both failed components to restore proper system operation. Completed visual inspection of heat exchanger and ductwork. System now operating within normal parameters. Diagnosed no heat complaint on 28-year-old Carrier furnace. Found inducer draft motor producing abnormal noise (squealing) and blower motor showing signs of oil leakage. Replaced both failed components to restore proper system operation. Completed visual inspection of heat exchanger and ductwork. System now operating within normal parameters.

Jared R.

Jared R. Job Checkin

Responded to intermittent heating issue where furnace fails overnight but functions properly during daytime. Upon arrival, system was operating normally for past 24 hours. After consultation with homeowner, decided to monitor the current operation rather than intervene, as troubleshooting would be more effective during a failure event. Suspect system is experiencing an error code triggering soft lockout during overnight hours. Will follow up if problem persists.

Responded to intermittent heating issue where furnace fails overnight but functions properly during daytime. Upon arrival, system was operating normally for past 24 hours. After consultation with homeowner, decided to monitor the current operation rather than intervene, as troubleshooting would be more effective during a failure event. Suspect system is experiencing an error code triggering soft lockout during overnight hours. Will follow up if problem persists. Responded to intermittent heating issue where furnace fails overnight but functions properly during daytime. Upon arrival, system was operating normally for past 24 hours. After consultation with homeowner, decided to monitor the current operation rather than intervene, as troubleshooting would be more effective during a failure event. Suspect system is experiencing an error code triggering soft lockout during overnight hours. Will follow up if problem persists.

Moe R.

Moe R. Job Checkin

Responded to no-heat complaint on a new Lennox furnace with intermittent operation requiring hard resets. Diagnostic review revealed multiple pressure switch error codes. Identified exhaust termination with fine mesh screen causing condensation freezing during cold weather, restricting proper venting. Verified proper condensate drainage, performed multiple system cycles to confirm reliable operation, and noted improved draft motor temperature.

Responded to no-heat complaint on a new Lennox furnace with intermittent operation requiring hard resets. Diagnostic review revealed multiple pressure switch error codes. Identified exhaust termination with fine mesh screen causing condensation freezing during cold weather, restricting proper venting. Verified proper condensate drainage, performed multiple system cycles to confirm reliable operation, and noted improved draft motor temperature. Responded to no-heat complaint on a new Lennox furnace with intermittent operation requiring hard resets. Diagnostic review revealed multiple pressure switch error codes. Identified exhaust termination with fine mesh screen causing condensation freezing during cold weather, restricting proper venting. Verified proper condensate drainage, performed multiple system cycles to confirm reliable operation, and noted improved draft motor temperature.

Roger M.

Roger M. Job Checkin

Responded to no heat complaint for 10+ year old natural gas furnace. Diagnostic testing revealed a faulty gas valve preventing proper ignition while blower operation remained normal. Successfully replaced defective gas valve, restoring proper heating function. System tested and verified operational before completion.

Responded to no heat complaint for 10+ year old natural gas furnace. Diagnostic testing revealed a faulty gas valve preventing proper ignition while blower operation remained normal. Successfully replaced defective gas valve, restoring proper heating function. System tested and verified operational before completion. Responded to no heat complaint for 10+ year old natural gas furnace. Diagnostic testing revealed a faulty gas valve preventing proper ignition while blower operation remained normal. Successfully replaced defective gas valve, restoring proper heating function. System tested and verified operational before completion.

Koshoua V.

Koshoua V. Job Checkin

Performed annual maintenance on 9-year-old furnace. Conducted comprehensive inspection including heat exchanger examination, combustion analysis, gas pressure verification, and assessment of flame sensor, burners, and blower components. System is operating normally with no immediate concerns identified. Cleaned pressure switch, verified thermostat functionality, and noted moderate air filter condition.

Performed annual maintenance on 9-year-old furnace. Conducted comprehensive inspection including heat exchanger examination, combustion analysis, gas pressure verification, and assessment of flame sensor, burners, and blower components. System is operating normally with no immediate concerns identified. Cleaned pressure switch, verified thermostat functionality, and noted moderate air filter condition. Performed annual maintenance on 9-year-old furnace. Conducted comprehensive inspection including heat exchanger examination, combustion analysis, gas pressure verification, and assessment of flame sensor, burners, and blower components. System is operating normally with no immediate concerns identified. Cleaned pressure switch, verified thermostat functionality, and noted moderate air filter condition.

Jeremy N.

Jeremy N. Job Checkin

Conducted comprehensive estimate for replacement of existing Kenmore Power Miser 12 water heater and installation of new gas piping to accommodate customer's new gas range. Inspected current installation, including venting system, copper supply lines, and existing valve configuration. Documented condition of utility area with photographs to ensure accurate quote preparation. Customer requested callback notification prior to future service visits.

Conducted comprehensive estimate for replacement of existing Kenmore Power Miser 12 water heater and installation of new gas piping to accommodate customer's new gas range. Inspected current installation, including venting system, copper supply lines, and existing valve configuration. Documented condition of utility area with photographs to ensure accurate quote preparation. Customer requested callback notification prior to future service visits. Conducted comprehensive estimate for replacement of existing Kenmore Power Miser 12 water heater and installation of new gas piping to accommodate customer's new gas range. Inspected current installation, including venting system, copper supply lines, and existing valve configuration. Documented condition of utility area with photographs to ensure accurate quote preparation. Customer requested callback notification prior to future service visits.

Charles P.

Charles P. Job Checkin

Installed a new adjustable water pressure regulator (up to 1") to replace failing unit. Initial testing showed pressure readings of approximately 50-60 PSI on the Bluefin gauge. The regulator was properly mounted to the concrete block wall with copper and PVC connections, ensuring optimal water pressure throughout the property and protecting pipes and fixtures from excessive pressure damage.

Installed a new adjustable water pressure regulator (up to 1") to replace failing unit. Initial testing showed pressure readings of approximately 50-60 PSI on the Bluefin gauge. The regulator was properly mounted to the concrete block wall with copper and PVC connections, ensuring optimal water pressure throughout the property and protecting pipes and fixtures from excessive pressure damage. Installed a new adjustable water pressure regulator (up to 1") to replace failing unit. Initial testing showed pressure readings of approximately 50-60 PSI on the Bluefin gauge. The regulator was properly mounted to the concrete block wall with copper and PVC connections, ensuring optimal water pressure throughout the property and protecting pipes and fixtures from excessive pressure damage.

Jared R.

Jared R. Job Checkin

Resolved customer concerns regarding filter system alerts by determining S40 control was displaying erroneous maintenance reminders for non-existent accessories (UV filter bulbs, Purair system). Confirmed system consists only of Lennox furnace, air conditioner, and 16x25x5 pleated filter. Removed inappropriate reminders and properly configured maintenance notification schedule, setting filter replacement reminder to 6-month intervals.

Resolved customer concerns regarding filter system alerts by determining S40 control was displaying erroneous maintenance reminders for non-existent accessories (UV filter bulbs, Purair system). Confirmed system consists only of Lennox furnace, air conditioner, and 16x25x5 pleated filter. Removed inappropriate reminders and properly configured maintenance notification schedule, setting filter replacement reminder to 6-month intervals. Resolved customer concerns regarding filter system alerts by determining S40 control was displaying erroneous maintenance reminders for non-existent accessories (UV filter bulbs, Purair system). Confirmed system consists only of Lennox furnace, air conditioner, and 16x25x5 pleated filter. Removed inappropriate reminders and properly configured maintenance notification schedule, setting filter replacement reminder to 6-month intervals.

Scott N

Scott N Job Checkin

Completed installation of customer-supplied shower valve as previously assessed by Charlie. Removed existing valve and installed new replacement unit in tiled bathroom area. Work involved accessing plumbing behind framed wall structure.

Completed installation of customer-supplied shower valve as previously assessed by Charlie. Removed existing valve and installed new replacement unit in tiled bathroom area. Work involved accessing plumbing behind framed wall structure. Completed installation of customer-supplied shower valve as previously assessed by Charlie. Removed existing valve and installed new replacement unit in tiled bathroom area. Work involved accessing plumbing behind framed wall structure.

Ali T

Ali T Job Checkin

Responded to no heat complaint on Lennox WT 07-2035 unit (less than 1 year old). Diagnosed severe ice buildup on flue preventing proper exhaust flow. Removed plywood obstruction, cleared ice formation, and installed new air filter to replace moth-infested one. Reviewed manufacturer warranty details with homeowner. System now operating with proper heat output.

Responded to no heat complaint on Lennox WT 07-2035 unit (less than 1 year old). Diagnosed severe ice buildup on flue preventing proper exhaust flow. Removed plywood obstruction, cleared ice formation, and installed new air filter to replace moth-infested one. Reviewed manufacturer warranty details with homeowner. System now operating with proper heat output. Responded to no heat complaint on Lennox WT 07-2035 unit (less than 1 year old). Diagnosed severe ice buildup on flue preventing proper exhaust flow. Removed plywood obstruction, cleared ice formation, and installed new air filter to replace moth-infested one. Reviewed manufacturer warranty details with homeowner. System now operating with proper heat output.

Scott N

Scott N Job Checkin

Conducted estimate for replacement of existing undermount kitchen sink in granite/marble countertop with double basin configuration. Inspected current installation, including pull-down faucet and soap dispenser. Evaluated under-sink water filtration system with multiple filter cartridges and associated plumbing connections for compatibility with new sink installation.

Conducted estimate for replacement of existing undermount kitchen sink in granite/marble countertop with double basin configuration. Inspected current installation, including pull-down faucet and soap dispenser. Evaluated under-sink water filtration system with multiple filter cartridges and associated plumbing connections for compatibility with new sink installation. Conducted estimate for replacement of existing undermount kitchen sink in granite/marble countertop with double basin configuration. Inspected current installation, including pull-down faucet and soap dispenser. Evaluated under-sink water filtration system with multiple filter cartridges and associated plumbing connections for compatibility with new sink installation.

Koshoua V.

Koshoua V. Job Checkin

Performed comprehensive furnace tune-up on 7-year-old unit. Adjusted gas train pressure from 3.72 inWC to 3.50 inWC, cleared debris and spiderwebbing from condensate drain line and trap. Verified proper operation of inducer motor, pressure switch, control board connections, and thermostat. Combustion CO measured at 19 ppm, with filter in moderate condition. System functioning normally with no immediate concerns.

Performed comprehensive furnace tune-up on 7-year-old unit. Adjusted gas train pressure from 3.72 inWC to 3.50 inWC, cleared debris and spiderwebbing from condensate drain line and trap. Verified proper operation of inducer motor, pressure switch, control board connections, and thermostat. Combustion CO measured at 19 ppm, with filter in moderate condition. System functioning normally with no immediate concerns. Performed comprehensive furnace tune-up on 7-year-old unit. Adjusted gas train pressure from 3.72 inWC to 3.50 inWC, cleared debris and spiderwebbing from condensate drain line and trap. Verified proper operation of inducer motor, pressure switch, control board connections, and thermostat. Combustion CO measured at 19 ppm, with filter in moderate condition. System functioning normally with no immediate concerns.