Responded to a water leak service call where customer reported previous service history. Upon inspection, determined primary issue was not the water line leak above laundry tub but rather a clogged main drain causing water to back up through floor drain in mechanical room when basement bathroom fixtures were used. Confirmed previous service in 2023 that included camera inspection and drain snaking. Recommended customer contact specialized drain service (Clog Un-boggler) to clear main drain line to city interceptor and provided estimate for separate water line repair.
Responded to no heat complaint on unit less than 10 years old. Replaced blower motor and pressure switch after observing severely clogged blower wheel. Inspection of heat exchanger revealed significant cracking with visible rust streaks and deterioration, as documented in photographs. Homeowner advised of heat exchanger failure and has requested quotation for complete furnace replacement.
Responded to emergency burst pipe call at commercial facility. Located solder joint failure within wall, requiring controlled demolition of concrete block to access. Capped copper supply lines in mechanical room to isolate damaged mop sink faucet which had split open. Customer will need replacement mop sink faucet ordered and installed.
Responded to service call for no water and well system over-pressurizing house. Diagnosed issue with pressure switch and replaced it, but problem persisted. Identified need for electrical box replacement inside the house for the well system. Observed significant corrosion on pipe connections and mineral buildup around joints and valves. Noted water softener/filtration tank with substantial staining and evidence of previous leakage.
Diagnosed and repaired 5-year-old furnace with no heat issue; identified cracked inducer tubing which was fixed, allowing burners to ignite. Further diagnosis revealed failed blower motor and pressure switch causing high limit trip; recommended replacement of these components to restore proper system operation.
Performed annual furnace maintenance on 9-year-old Bryant high-efficiency system. Inspected all components with access panels removed. Blower wheel was found clean and system is functioning properly. Visual inspection of internal components showed normal wear consistent with unit age.
Replaced multiple corroded valves on plumbing fixtures that were leaking. Inspection revealed significant valve deterioration causing water leakage. New valves were successfully installed and system tested to confirm proper operation with no further leaks detected.
Responded to no-heat call for new homeowner reporting unusual humming noise from furnace with no visible pilot light. Upon inspection, identified a significant crack in the heat exchanger, which was documented with detailed photos. Provided customer with heat exchanger replacement options and scheduled follow-up appointment for complete system replacement quote.
Responded to warranty call regarding leak at bathtub overflow connection installed during previous re-pipe service. Upon inspection, determined the overflow plate needed additional tightening. Successfully resolved the issue by properly securing the overflow connection, eliminating the leak.
Repaired leaking main water line before the shut-off valve by replacing the connection below the ball valve. Additionally, replaced rotted P-trap under bathtub, which required re-piping the tub drain and associated water/vent piping. Coordinated with city water department for main water shut-off prior to performing repairs.
Performed scheduled furnace tune-up maintenance on older unit in accordance with annual service agreement. System was found to be functioning properly with no operational issues identified. Completed standard preventative maintenance procedures and documented electrical panel condition.
Responded to no-heat service call on a 20+ year old furnace showing diagnostic codes related to pressure switch issues. Upon inspection, cleaned components and cycled system multiple times, successfully restoring proper operation with no error codes returning. Identified clogged blower as underlying issue; recommended and replaced both blower motor and circuit board to ensure reliable system performance.
Completed comprehensive repiping work to address leaking copper piping. Removed damaged sections and installed new PVC supply lines with proper mounting brackets throughout the ceiling infrastructure. Implemented water care treatment to protect the newly installed system and prevent future corrosion issues.
Responded to service call for inoperative water heater. Diagnosed leaking tank in existing unit. Removed failed water heater and installed new 50-gallon Bradford White natural gas standard vent water heater. Completed all necessary connections, verified proper function, and ensured installation complies with code requirements.
Replaced malfunctioning thermostat that was operating intermittently with new Honeywell T4 WiFi thermostat. Performed complete wiring configuration despite absence of C-wire. Verified proper operation of new thermostat and confirmed furnace heating mode functionality with successful heating call.
