2930 61st Street
Menomonie, WI 54751
715-283-4422

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Mike A.

Mike A. Job Checkin

Responded to customer complaint of water accumulation beneath garage furnace exhaust vent. Inspection revealed moisture intrusion from roof penetration point, with visible water damage around exhaust pipe flashing. Temporary assessment completed; recommended follow-up service in spring to properly reseal roof flashing and conduct thorough attic inspection when conditions permit dry access.

Responded to customer complaint of water accumulation beneath garage furnace exhaust vent. Inspection revealed moisture intrusion from roof penetration point, with visible water damage around exhaust pipe flashing. Temporary assessment completed; recommended follow-up service in spring to properly reseal roof flashing and conduct thorough attic inspection when conditions permit dry access. Responded to customer complaint of water accumulation beneath garage furnace exhaust vent. Inspection revealed moisture intrusion from roof penetration point, with visible water damage around exhaust pipe flashing. Temporary assessment completed; recommended follow-up service in spring to properly reseal roof flashing and conduct thorough attic inspection when conditions permit dry access.

Trevor P.

Trevor P. Job Checkin

Performed scheduled preventative maintenance on residential gas furnace. Conducted comprehensive inspection and testing of all components including blower motor, electrical systems, gas connections, and ventilation. All parameters were within manufacturer specifications with no operational issues identified; system is functioning properly.

Performed scheduled preventative maintenance on residential gas furnace. Conducted comprehensive inspection and testing of all components including blower motor, electrical systems, gas connections, and ventilation. All parameters were within manufacturer specifications with no operational issues identified; system is functioning properly.

Shawn G.

Shawn G. Job Checkin

Diagnosed issue with 50-gallon natural gas power vent water heater shutting off repeatedly. Inspection revealed exterior exhaust termination was blocked by snow and leaf debris. Cleared obstruction from vent, restored proper ventilation, and confirmed unit firing and operating normally.

Diagnosed issue with 50-gallon natural gas power vent water heater shutting off repeatedly. Inspection revealed exterior exhaust termination was blocked by snow and leaf debris. Cleared obstruction from vent, restored proper ventilation, and confirmed unit firing and operating normally. Diagnosed issue with 50-gallon natural gas power vent water heater shutting off repeatedly. Inspection revealed exterior exhaust termination was blocked by snow and leaf debris. Cleared obstruction from vent, restored proper ventilation, and confirmed unit firing and operating normally.

Beca R.

Beca R. Job Checkin

Completed annual furnace maintenance service as part of recurring 2x/year agreement. Performed comprehensive tune-up including flame sensor cleaning, electrical testing, filter replacement, and heat exchanger inspection. Unit is functioning properly with no issues observed.

Completed annual furnace maintenance service as part of recurring 2x/year agreement. Performed comprehensive tune-up including flame sensor cleaning, electrical testing, filter replacement, and heat exchanger inspection. Unit is functioning properly with no issues observed. Completed annual furnace maintenance service as part of recurring 2x/year agreement. Performed comprehensive tune-up including flame sensor cleaning, electrical testing, filter replacement, and heat exchanger inspection. Unit is functioning properly with no issues observed.

Trevor P.

Trevor P. Job Checkin

Performed routine tune-up on 20-year-old Slant/Fin water boiler. Diagnosed and addressed water leakage from relief valve caused by excessive system pressure (~30 psi). Adjusted auto fill valve, set pressure to approximately 15 psi, cleaned burners, and verified system stabilized at 18 psi when heated to 160°F. Customer advised to monitor pressure, with possible future expansion tank or relief valve replacement if issues persist.

Performed routine tune-up on 20-year-old Slant/Fin water boiler. Diagnosed and addressed water leakage from relief valve caused by excessive system pressure (~30 psi). Adjusted auto fill valve, set pressure to approximately 15 psi, cleaned burners, and verified system stabilized at 18 psi when heated to 160°F. Customer advised to monitor pressure, with possible future expansion tank or relief valve replacement if issues persist. Performed routine tune-up on 20-year-old Slant/Fin water boiler. Diagnosed and addressed water leakage from relief valve caused by excessive system pressure (~30 psi). Adjusted auto fill valve, set pressure to approximately 15 psi, cleaned burners, and verified system stabilized at 18 psi when heated to 160°F. Customer advised to monitor pressure, with possible future expansion tank or relief valve replacement if issues persist.

Mike B.

Mike B. Job Checkin

Responded to no-heat service call for aging furnace system. Diagnosed and cleared plugged condensate line, which was preventing proper operation. Performed heat exchanger inspection with no definitive defects found, though burners showed significant wear. System restored to proper heating function; customer was informed about potential future replacement considerations due to unit age and burner condition.

Responded to no-heat service call for aging furnace system. Diagnosed and cleared plugged condensate line, which was preventing proper operation. Performed heat exchanger inspection with no definitive defects found, though burners showed significant wear. System restored to proper heating function; customer was informed about potential future replacement considerations due to unit age and burner condition. Responded to no-heat service call for aging furnace system. Diagnosed and cleared plugged condensate line, which was preventing proper operation. Performed heat exchanger inspection with no definitive defects found, though burners showed significant wear. System restored to proper heating function; customer was informed about potential future replacement considerations due to unit age and burner condition.

Trevor P.

Trevor P. Job Checkin

Performed furnace tune-up on a 4-year-old unit that was previously identified as requiring re-leveling. Successfully re-leveled the furnace, which immediately restored proper condensate drainage. Advised homeowner to monitor for any residual water issues over the next few days, though the corrected pitch should prevent further drainage problems.

Performed furnace tune-up on a 4-year-old unit that was previously identified as requiring re-leveling. Successfully re-leveled the furnace, which immediately restored proper condensate drainage. Advised homeowner to monitor for any residual water issues over the next few days, though the corrected pitch should prevent further drainage problems. Performed furnace tune-up on a 4-year-old unit that was previously identified as requiring re-leveling. Successfully re-leveled the furnace, which immediately restored proper condensate drainage. Advised homeowner to monitor for any residual water issues over the next few days, though the corrected pitch should prevent further drainage problems.

Ethan S.

Ethan S. Job Checkin

Responded to warranty service call for furnace with "no heat" notification on thermostat installed in March. Diagnostic inspection revealed no stored errors in thermostat or control board, but identified condensate leak from rubber inducer coupling in upper cabinet. Tightened coupling to resolve leak and verified proper system operation with 60° temperature rise at maximum heating rate. Informed customer that intermittent Wi-Fi connectivity may have caused communication issue.

Responded to warranty service call for furnace with "no heat" notification on thermostat installed in March. Diagnostic inspection revealed no stored errors in thermostat or control board, but identified condensate leak from rubber inducer coupling in upper cabinet. Tightened coupling to resolve leak and verified proper system operation with 60° temperature rise at maximum heating rate. Informed customer that intermittent Wi-Fi connectivity may have caused communication issue.

Trent L.

Trent L. Job Checkin

Diagnosed and repaired a 4-year-old furnace with no heat issue. Upon inspection, identified a malfunctioning igniter preventing proper gas valve operation. After confirming the heat exchanger and other components were in good condition, replaced the faulty igniter which restored normal furnace operation and heating function.

Diagnosed and repaired a 4-year-old furnace with no heat issue. Upon inspection, identified a malfunctioning igniter preventing proper gas valve operation. After confirming the heat exchanger and other components were in good condition, replaced the faulty igniter which restored normal furnace operation and heating function. Diagnosed and repaired a 4-year-old furnace with no heat issue. Upon inspection, identified a malfunctioning igniter preventing proper gas valve operation. After confirming the heat exchanger and other components were in good condition, replaced the faulty igniter which restored normal furnace operation and heating function.

Mike A.

Mike A. Job Checkin

Diagnosed intermittent heating issue on aging furnace that was cycling off with 4-flash error code. Found severely clogged filter and performed heat exchanger inspection revealing concerning perforations. Detected minor carbon monoxide levels in supply air and verified temperature rise measurements. Recommended prompt replacement of this deteriorating unit as safety concern.

Diagnosed intermittent heating issue on aging furnace that was cycling off with 4-flash error code. Found severely clogged filter and performed heat exchanger inspection revealing concerning perforations. Detected minor carbon monoxide levels in supply air and verified temperature rise measurements. Recommended prompt replacement of this deteriorating unit as safety concern. Diagnosed intermittent heating issue on aging furnace that was cycling off with 4-flash error code. Found severely clogged filter and performed heat exchanger inspection revealing concerning perforations. Detected minor carbon monoxide levels in supply air and verified temperature rise measurements. Recommended prompt replacement of this deteriorating unit as safety concern.

Shawn G.

Shawn G. Job Checkin

Responded to basement toilet leak caused by faulty fill valve gasket. Replaced fill valve assembly and tightened bathroom lavatory handle to resolve issues. Visual inspection confirmed proper operation of new components with no further leakage observed.

Responded to basement toilet leak caused by faulty fill valve gasket. Replaced fill valve assembly and tightened bathroom lavatory handle to resolve issues. Visual inspection confirmed proper operation of new components with no further leakage observed. Responded to basement toilet leak caused by faulty fill valve gasket. Replaced fill valve assembly and tightened bathroom lavatory handle to resolve issues. Visual inspection confirmed proper operation of new components with no further leakage observed.

Shawn G.

Shawn G. Job Checkin

Responded to customer service call for broken drain line under kitchen sink. Upon inspection, found drain pipe snapped off at connection point. Extracted broken nipple from fitting, installed new P-trap assembly, and performed drain snaking to ensure proper flow and functionality. Completed repair successfully, resolving drainage issue and preventing further water damage to cabinet structure.

Responded to customer service call for broken drain line under kitchen sink. Upon inspection, found drain pipe snapped off at connection point. Extracted broken nipple from fitting, installed new P-trap assembly, and performed drain snaking to ensure proper flow and functionality. Completed repair successfully, resolving drainage issue and preventing further water damage to cabinet structure. Responded to customer service call for broken drain line under kitchen sink. Upon inspection, found drain pipe snapped off at connection point. Extracted broken nipple from fitting, installed new P-trap assembly, and performed drain snaking to ensure proper flow and functionality. Completed repair successfully, resolving drainage issue and preventing further water damage to cabinet structure.

Ethan S.

Ethan S. Job Checkin

Performed routine furnace tune-up on an 11-year-old FRP unit. Replaced dirty filter, inspected all components finding electrical systems within specification despite inducer motor making noise (documented with video). Heat exchanger integrity verified with no compromises, system operation tested with proper gas pressures and temperature rise of 65 degrees. Discussed noisy inducer motor with customer (previously replaced under warranty 5 years ago) and recommended future estimate for replacement, which customer opted to defer.

Performed routine furnace tune-up on an 11-year-old FRP unit. Replaced dirty filter, inspected all components finding electrical systems within specification despite inducer motor making noise (documented with video). Heat exchanger integrity verified with no compromises, system operation tested with proper gas pressures and temperature rise of 65 degrees. Discussed noisy inducer motor with customer (previously replaced under warranty 5 years ago) and recommended future estimate for replacement, which customer opted to defer. Performed routine furnace tune-up on an 11-year-old FRP unit. Replaced dirty filter, inspected all components finding electrical systems within specification despite inducer motor making noise (documented with video). Heat exchanger integrity verified with no compromises, system operation tested with proper gas pressures and temperature rise of 65 degrees. Discussed noisy inducer motor with customer (previously replaced under warranty 5 years ago) and recommended future estimate for replacement, which customer opted to defer.

Colten C.

Colten C. Job Checkin

Performed scheduled bi-annual maintenance on one-year-old Lennox gas furnace. Conducted comprehensive inspection of all components and adjusted gas pressure. Unit was found to be operating correctly with minimal usage as homeowner primarily relies on wood heating.

Performed scheduled bi-annual maintenance on one-year-old Lennox gas furnace. Conducted comprehensive inspection of all components and adjusted gas pressure. Unit was found to be operating correctly with minimal usage as homeowner primarily relies on wood heating.

Colten C.

Colten C. Job Checkin

Completed annual maintenance on 13-year-old boiler. System tested with all zones functioning correctly; verified proper ignition sequence and water circulation. Downstairs thermostat set to 61°F per customer request. Homeowner declined service on 21-year-old garage unit heater as it will not be used this season. No issues identified with boiler operation.

Completed annual maintenance on 13-year-old boiler. System tested with all zones functioning correctly; verified proper ignition sequence and water circulation. Downstairs thermostat set to 61°F per customer request. Homeowner declined service on 21-year-old garage unit heater as it will not be used this season. No issues identified with boiler operation.