Justin was absolutely fantastic!! This was our first experience using this company and it couldn’t have been any better. He was prompt and informative and was detailed about what he need to do at our condo!! We will call to have him install something in our condo. He is the best!!
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Quality work done, our technician was reliable and professional. Additionally they were able to get us scheduled and serviced almost immediately. Thank you!
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Justin is awesome! Quick response, knowledgeable, and a true pro! Great service!
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Justin provided me information about our hot water heater. He is going to email a quote that we can review for future needs.
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Truly thankful for the courteous and honest service with Justin! Much appreciated the timely repair and prompt attention on a weekend!
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JT was wonderful. Very thorough yet efficient and diagnosed and resolved my problem quickly. Super happy with Dor-Mar for sending someone out immediately.
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JT is a great guy, and Dor Mar has been very responsive, but JT has replace my condensation line and tried to rectify my problem. The last fix lasted a month and a half. I was told I wouldn’t be charged for his visit and could call how m back any time until he figures it out. I was then hit with a charge from Dor Mar today. They said the charge was due to me requesting someone to come out on a Sunday. I explained to them I was having surgery Monday morning and needed the AC fixed because I would be recovering in the condo. And JT told me I would not receive any charges. Unfortunately, I am going to have to look for another company.
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Upon inspection, the system drain was found to be clogged, impeding proper drainage. I carefully cleared the clog to restore functionality. Additionally, the gasket on the overflow pan was leaking, causing water to seep onto the ceiling. Although the customer plans to remodel the kitchen soon, they decided not to address the ceiling issue immediately. I replaced the faulty gasket, ensuring a watertight seal. The system is now cooling efficiently, and the immediate concerns have been resolved.
Upon inspection, it was determined that the system required a new control board to function properly. The previous control board was unable to adjust the temperature settings, causing the system to remain idle and unresponsive. I replaced the faulty control board with a new one, ensuring compatibility with the existing system. After installation, I tested the system to confirm that the temperature settings could be adjusted and that the system was operational. The system is now fully functional, and the temperature can be changed as needed.
Service technician called out to service a pool heater in Marco Island Florida
I recently completed a comprehensive installation for a residential air conditioning system. The project involved running a 7/8-inch line set over a distance of 50 feet, ensuring it was properly hidden for aesthetic purposes. I mounted an aluminum bracket to the house to securely hold the line set. The system operates with 3-4 pounds of 410a refrigerant, and I used 7/8-inch and 3/8-inch copper fittings to ensure durability and efficiency. Additionally, I installed a line dryer to prevent moisture from entering the system, enhancing its longevity and performance. The installation was completed with precision, adhering to all industry standards and best practices.
I successfully installed a new part in the system, ensuring it was securely and correctly positioned. After installation, I thoroughly checked the system's operation, confirming that it was functioning as intended. The system is now heating efficiently. Additionally, I cleaned the washable filter, removing any accumulated dust and debris to maintain optimal performance. The system is now clean and ready for use.
Upon arrival, I diagnosed an issue where the heating system was signaling for heat but was not providing power to the heat strips. After a thorough inspection, it was determined that the sequencer was faulty. I ordered a replacement sequencer and installed it, ensuring all connections were secure and the system was properly calibrated. Post-installation, I tested the system to confirm that the heat strips were receiving power and operating correctly. The client was pleased with the resolution and the restored functionality of their heating system.
Service technician called out for a no heat call in Marco Island Florida
We successfully completed a service for a supply main pipe (SMP) renewal. Upon inspection, we discovered that a 10-inch supply run had detached in the attic. Our team promptly addressed the issue by reattaching the supply run. To ensure the system was functioning correctly, we ran a comprehensive diagnostic test. The system is now fully operational, and the supply air temperature has been confirmed at 105 degrees. Our thorough approach guarantees that no further issues will arise, providing peace of mind and optimal performance for the system.
Service technician called out to service an ac unit in Marco Island FL
Recently, I assisted a customer who decided to upgrade their existing system with a new one. I began by thoroughly assessing their current setup to understand its limitations and requirements. After discussing their needs and preferences, I recommended a state-of-the-art system that would enhance their experience. I then meticulously planned the installation process, ensuring minimal disruption. During the installation, I carefully removed the old system and set up the new one, making sure all components were correctly connected and configured. Post-installation, I conducted a comprehensive test to ensure everything was functioning optimally. The customer was delighted with the seamless transition and the improved performance of the new system.
I successfully installed a new 2.5-ton air conditioning system and an indoor air handler, ensuring compliance with all relevant codes. A smart Wi-Fi thermostat and leak detection pucks were also installed for added convenience and protection. The project included all parts and labor, with a 10-year warranty on all components. After installation, I encountered a minor issue with a lost fitting for the 454 bottle, which I promptly addressed to complete the job.
I replaced the air conditioning filter with a new washable one, ensuring it was properly cut to fit. After installation, I thoroughly checked the entire A/C system to confirm optimal cooling performance. This included inspecting the airflow and ensuring all components were functioning correctly. The system is now running efficiently, providing the desired cooling effect.
Upon arrival, I identified a clogged drain that had caused the sensor to trip, disrupting the system's functionality. I carefully cleared the drain, ensuring all debris and blockages were removed. Following this, I reset the sensor to its normal state. Next, I inspected the filter, confirming it was clean and in good condition. I also verified that the washable filter was free of any contaminants. After these steps, I tested the system's operation to ensure it was functioning correctly. The system is now cooling efficiently, and all components are operating as intended.
I began by replacing the existing filters with the new ones provided by the customer, ensuring a seamless transition. I then thoroughly checked the system's operation to confirm everything was functioning correctly. Next, I cleared the drains to remove any accumulated debris, which is crucial for optimal performance. After ensuring the drains were clear, I refilled the drain traps with water to prevent any air locks and maintain proper drainage. Finally, I verified that the systems were cooling effectively, providing the customer with a reliable and efficient service.
