Trevon was wonderful meet in appearance pleasant in personality wonderful experience overall
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Our hot water tank flush got done but the process was not smooth. This is the second year in a row that they have not notified a technician that we have a tankless system leading to delays in getting the job done. I have told scheduling both times I scheduled and the message does not seem to be relayed. Dave arrived during the appointment window. He did make a mess on the wall and floor with where the drain is located on the system. He did let me know what happened and grabbed one of our 5 gallon bucks to catch the water after. I was disappointed to find that after Dave left he left the puddle of water on the floor and the 5 gallon bucket stuck under one of condensation pipes I believe. It was a quarter of the way filled with vinegar and water. It took 2 bath towels to clean up his mess. Being 35 weeks pregnant, it was disappointing that he did not clean up after himself and I was left on my hands and knees on the cement slab cleaning up what he should have done. He didn’t even ask for a towel after causing the mess.
Response from Dor-Mar Heating & Air Conditioning:
We apologize for the mislabeling of your Job type Samantha, we have updated the system to show you have a tankless system. We will also be sure to have a conversation with the tech in regards to leaving a mess in your home.
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Brad showed up on time. Took care of our issue quickly. Didn’t try to upsell us and explained everything he did. I highly recommend the service package they offer. It’s worth the money.
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He showed up on time and was friendly, but said that the repairs would cost $4000.00 or I could just get a new furnace. The next repairman found the issue and repaired the furnace for $600.00.
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Dave is always thorough and explains what he is doing! We are happy to have him continue to work with us. Scheduling is also easy and quick.
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Dave was great and very knowledgeable. He explained everything he was doing and was up front and honest. I would like to him for all my service issues. He is a great asset to your company.
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Dave Atha came to our house and gave us great insight as to what was likely causing our skunk smells. He also gave us great education on how to clean our AC unit and maintain our system.
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Found broken wire inside older system fixed wire ac is working now
Ac maintenance. Asked if there were any concerns. Checked condition of furnace filter and evaporator coil. Took reading of blower amp draw. Checked for clean condenser coil outside to ensure proper airflow. Checked electrical on condenser for any burnt or loose wires. Checked mfd readings on capacitor. Made sure refrigerant pressures read correctly.
Completed tankless flush system is new and running properly tested for radon test came back at 3.05
Plumbing maintenance. Asked if there were any plumbing issues in house. Checked operation of hot water tank. Checked for any leaks on water pipes. Checked flue pipe for proper ventilation. Flushed sediment out of tank. Took radon reading and level was 3.11
Took radon reading. Levels in home were high. Average home is 1.3pci and the house was reading 5.22pci. Anything over 4pci the epa recommends installing mitigation system. Emailed estimate to install mitigation system.
Plumbing maintenance. Checked operation of tank. Checked condition of t&p valve. Cleaned off flame sensors and igniter. Flushed solution through system to get rid of scale buildup.
Plumbing maintenance. Asked if there were any plumbing issues in house. Checked operation of hot water tank. Checked for any leaks on water pipes. Checked glue pipe for proper ventilation. Flushed sediment out of tank. Took radon reading and level was 2.92
Plumbing maintenance. Asked if there were any plumbing issues in house. Checked operation of hot water tank. Checked for any leaks on water pipes. Checked glue pipe for proper ventilation. Flushed sediment out of tank. Took radon reading and level was 2.92
Unit not cooling. Checked mfd on capacitor and readings were low. Replaced capacitor and unit ran. Checked filter. Checked supply air and return air temps. Everything is running as it should be.
No failing parts on the 2015 short 40 gallon Rheem atmospheric water heater. No leaks present, Ran the hose out the back door to exit the water from the tank, burner assembly looks good, no expansion tank on the 1/2” copper water lines. Venting properly. No issues found aside from age, advising replacement with a softener in the coming years. Pressure switch flutters.
