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He was on time and polite. Well presented. He found the issue quickly and provided a solution and took photos.
Response from Dor-Mar Heating & Air Conditioning:
Thank you Michele/James for your kind 5-star review! I'm glad our technician found the issue quickly and provided a solution with documentation. We value your business and appreciate your feedback.
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Install of the radon mitigation system has been poor from the start. Still don’t know repeat levels after a month and multiple visits by techs. Communication between staff also needs improvement
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Trevon was wonderful meet in appearance pleasant in personality wonderful experience overall
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Our hot water tank flush got done but the process was not smooth. This is the second year in a row that they have not notified a technician that we have a tankless system leading to delays in getting the job done. I have told scheduling both times I scheduled and the message does not seem to be relayed. Dave arrived during the appointment window. He did make a mess on the wall and floor with where the drain is located on the system. He did let me know what happened and grabbed one of our 5 gallon bucks to catch the water after. I was disappointed to find that after Dave left he left the puddle of water on the floor and the 5 gallon bucket stuck under one of condensation pipes I believe. It was a quarter of the way filled with vinegar and water. It took 2 bath towels to clean up his mess. Being 35 weeks pregnant, it was disappointing that he did not clean up after himself and I was left on my hands and knees on the cement slab cleaning up what he should have done. He didn’t even ask for a towel after causing the mess.
Response from Dor-Mar Heating & Air Conditioning:
We apologize for the mislabeling of your Job type Samantha, we have updated the system to show you have a tankless system. We will also be sure to have a conversation with the tech in regards to leaving a mess in your home.
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Brad showed up on time. Took care of our issue quickly. Didn’t try to upsell us and explained everything he did. I highly recommend the service package they offer. It’s worth the money.
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He showed up on time and was friendly, but said that the repairs would cost $4000.00 or I could just get a new furnace. The next repairman found the issue and repaired the furnace for $600.00.
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Dave is always thorough and explains what he is doing! We are happy to have him continue to work with us. Scheduling is also easy and quick.
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Dave was great and very knowledgeable. He explained everything he was doing and was up front and honest. I would like to him for all my service issues. He is a great asset to your company.
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Service technician called out to give estimate to have a whole home humidifier installed.
Service technician called out to service a gas furnace in Newark Oh
Estimate on commercial Roof top Maintenance in Hilliard Ohio
I scheduled a plumbing estimate to have a tub spout replaced in a bathroom.
Completed a service call, we found that your furnace was overheating and then would shut off the furnace and thermostat, inspected your furnace and found damage causing overheating, discussed options, opted for furnace for tomorrow morning
Sold furnace: Will have check day of install. Removed cost of trip with purchase of furnace. Please call to schedule
Completed a furnace maintenance at your location, verified your unit to have good amperage pull ensuring no overheating motors, we cleaned off your flame sensor to ensure proper readings, we verified good heat rise to keep you heating properly and changed out your air filter
Commercial furnace service on rooftop unit on Trueman Bvld in Hilliard Ohio
I am a highly skilled and experienced home service professional. I recently completed a job for a client who needed to report a part that was no longer available. I worked with the client to find a suitable replacement part and installed it in their system. The job was completed on time and to the client's satisfaction.
Gas furnace maintenance on Woods Mill Drive in Hilliard Ohio
I am a highly skilled and experienced home service professional. I recently completed a furnace maintenance job for a client. The job involved checking the furnace for any issues, cleaning the filters, and performing a safety check. I also completed a maintenance checklist for the furnace.
