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Overall Experience
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Overall Experience
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Preston was kind, fast and extremely knowledgeable. He was able to diagnose and fix our problem. He also went above and beyond to ensure the unit was working properly when he left.
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Trevon was helpful and punctual. He answered my questions about the humidity and did a thorough job servicing my AC.
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Overall Experience
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Overall Experience
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Everything was checked out thoroughly on this scheduled maintenance! We talked about things to consider as one of my units are getting is getting some age to it. No complaints at all!
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Anthony showed up, ran the snake through the cleanout, and was on his way. Real polite guy. Professional as well. Nothing I could complain about, he did a great job.
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Steve, my tech was professional, courteous, and friendly. While at the house, he inspected my AC unit inside the house, and the heat exchanger on the outside. He checked the furnace/AC electrically, inspected the condition of the unit (furnace was installed recently by you guys this last winter), and checked the condition of the heat exchanger and the pressure readings in the system. All in all, I'm pretty confident that he knew what he was doing, and that he was thorough in his inspection. I was initially a little nervous about the inspection, as I expected him to just outright try and sell me a new system, but your tech looked at everything, gave me an honest opinion of it's serviceability, and left with a handshake. I'm impressed.
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Overall Experience
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Preston Richard is very professional. He did his job efficiently and was very knowledgeable.
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Overall Experience
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Unit not cooling. Found bad capacitor. Replaced capacitor and hooked up gauges. Found unit to be a little low on pressure. Added 1lb of 410a to system.
Unit not cooling. Unit is old r22 system. Found system to be low on charge. Let customer know after finding leak, fixing leak, and adding charge he would be better off replacing system. Sent over estimate on replacement
This is not the new install. This is the unit for the kitchen. Unit has a bad compressor sending over estimates for repair and replacement
Found dye in evaporator coil. Put in parts order form for new coil.
Rain thrift drain cleaner to take care of sewer smell in pipe going to laundry and bathroom group
Checked charge on a/c had to adjust. Perfect 20 degrees split.
Arrived, ran unit in ac and checked for a temperature drop, checked amps and ohms on both units, checked wiring, checked pressures on outside unit, did radon test
Arrived, checked pressures on outside unit, had 450 psi on my high side, sprayed out coil and pressures came to normal check for a temp drop, had 55° supply
