Response from Dor-Mar Heating & Air Conditioning:
Thank you for taking the time to leave us a review. Your feedback is important to us and helps us improve.
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Seth was very pleasant and patient with my questions and flushing my water heater. Thank you! Highly Recommend DorMar, very quick service and everyone is so kind!
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As a returning customer, we reached out to request a quote for relocating a gas line. A technician came to assess the job and informed us we would receive a quote the following day with two options. What we received was a single estimate for over $6,000. I immediately called to confirm whether this was correct. I was told—both via email and phone—that someone would follow up with me. Trusting the company based on our previous experience, we remained patient. I followed up again and spoke with Jordan, who assured me that the scheduler would contact us to arrange an appointment. Another week passed with no communication. Upon calling again, the receptionist informed us that Jordan would be scheduled to come out on Friday and that we would receive a reminder. That Friday came and went—no contact, no update. Ultimately, we hired another professional who completed the work for $244.00. We will not be using Dor Mar again.
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I had a small gas leak. Dor-Mar was there within 30 minutes, and took care of the problem.
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Steve came out, worked with tech support, figured out the trouble and got the installer scheduled to come fix the problem.
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Kevin did great, was patient with all my questions. And kept at it until it was working properly.
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Dave fixed the issue. Hopefully it won’t happen again. Very nice guy, professional too.
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Had a very good experience with Steve Swonger. He was very detailed and explained to me where if anything was leaking and what he did to resolve the problem.
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They were very concerned about getting me Cooling in my home, explan every thing they could do, and they did, I appreciate that in a business,
Response from Dor-Mar Heating & Air Conditioning:
We appreciate you and your review, Donita! Thank you for letting Dor-Mar earn your business and in the meantime, stay cool!
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Upon receiving the service request, I promptly dispatched Douglas to address the furnace issue. Upon arrival, Douglas diagnosed the problem as a faulty igniter. He carefully removed the old igniter and installed a new one, ensuring all connections were secure and the furnace was functioning optimally. Throughout the process, Douglas took care to explain each step to the customer, ensuring they understood the repair. Once the replacement was complete, Douglas tested the furnace to confirm it was working correctly. The customer was satisfied with the repair, and payment was collected upon completion.
Gas furnace service on a 27 year old Interetherm unit in Mount Perry Ohio
I was called to a home to replace a furnace that was oversized and needed to be replaced. The old furnace was removed, and the new furnace was installed. The new furnace was tested and found to be working properly.
I scheduled the customer's yearly furnace maintenance for their Mount Perry, Ohio home.
I provided an estimate for a well line electrical replacement. The client had an old and outdated electrical system that was causing frequent power outages and needed to be replaced. I inspected the existing system, determined the necessary components, and provided a detailed estimate for the replacement. I also discussed the benefits of upgrading to a more modern and reliable system, including increased safety and energy efficiency. The client agreed to the estimate and scheduled the work for the following week.
I was a home service technician who received a request to replace a commercial faucet in a canning room. I arrived at the site and inspected the faucet to determine the best course of action. I then built an estimate for the replacement and sent it over to the client for approval. Once approved, I ordered the necessary materials and installed the new faucet. I tested the faucet to ensure it was working properly and cleaned up the work area. The client was satisfied with the work and paid me for the job.
I was called to a home to rewire a solenoid and test the valve. Upon arrival, I found that the solenoid was not working properly. I rewired the solenoid and tested it, and the valve was working properly. I also replaced the old wiring with new wiring to ensure that the system was working correctly.
I am a highly skilled home service professional. I recently completed a job replacing an end switch in a customer's home. The customer approved the work and I scheduled it for a time and material job. The parts will be delivered tomorrow.
I am a highly skilled home service professional who specializes in plumbing maintenance. I recently completed a plumbing maintenance job for a client in a residential area. The job involved replacing a leaky faucet, repairing a broken pipe, and installing a new garbage disposal. The client was very pleased with the work I performed and expressed how impressed they were with my professionalism and attention to detail. I took the time to explain the work I was doing and answer any questions the client had. I also made sure to clean up the work area thoroughly before leaving. Overall, it was a successful plumbing maintenance job that left the client happy and satisfied with the results. I am proud of the work I performed and look forward to completing more jobs in the future.
I completed a furnace maintenance service for a customer. I checked the air filter, swapped it out for a clean one, and checked the flame sensor. I also cleaned the flame sensor and verified that the igniter had good resistance. The system was producing a good heat temperature, allowing the customer's home to achieve the desired climate.
