Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
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Price
Convenience
Steve has been the most thorough and detailed employee of DorMar that I’ve worked with, he’s done a great job.
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Steve is awesome and very knowledgeable. I would recommend him and ask for him by name if I needed anything in the future.
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I had an excellent experience working with Seth Liddle. He took the time to thoroughly investigate every plumbing issue I was dealing with — not just the obvious problem but also the underlying causes. I appreciated how patient, knowledgeable, and detail-oriented he was throughout the entire visit. Instead of rushing through or offering a quick fix, he walked me through what was going on and gave me a clear, practical, and workable solution. It’s rare to find someone who combines skill with real customer care, but he did both.
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The issue wasn’t easy to figure out but he was able to get it fixed.
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Great Kid!! Very honest and professional!! Would request him next time.
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Preston did an outstanding job. He represents Dor Mar very well. He certainly is an asset to your team.
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I replaced the zone control unit and thoroughly inspected the damper operation. The new control unit was installed, and all wiring was checked for proper connections. I tested the system to ensure each zone operates correctly and independently. The dampers were adjusted to guarantee smooth and efficient airflow. After confirming the system's functionality, I verified that all zones responded accurately to the control settings. The system is now operating as intended.
Upon inspection, it was determined that the dishwasher's bottom spray arm had suffered significant damage, causing it to malfunction. The spray arm was found to be melted, resulting in an improper water distribution pattern. This issue led to water being directed straight at the gasket, causing it to deteriorate and ultimately leak. As a result, the dishwasher was unable to function correctly. I informed the customer of the situation and recommended that they order a replacement spray arm. The customer decided to replace the spray arm themselves, and I ensured they understood the importance of proper installation to prevent future issues.
I scheduled the customer's yearly gas furnace maintenance for their Granville, Ohio home.
Commercial service on a 3 year chip warmer on East Broadway in Granville Ohio
Estimate on a new electric hot water tanked unit on Dry Creek Road in Granville Ohio
Gas furnace maintenance service on Deeds Road in Granville Ohio
I visited the site to assess the heating and cooling needs of the customer. After a thorough evaluation, I proposed a customized solution tailored to their requirements. Despite presenting a comprehensive plan, the customer expressed hesitation and ultimately decided not to proceed with the recommended services. I ensured to explain all aspects of the proposal clearly and professionally.
Plumbing technician called out to service a gas hot water tank in Granville OH
Upon inspection, the gearcase was found to be tightly seized to the tub, preventing any movement. Despite multiple attempts to separate the components using standard tools, the gearcase remained firmly attached. This condition made it impossible to proceed with the necessary repairs. Consequently, the affected parts have been returned to the supplier for further evaluation and potential replacement. Further action will be required to address this issue.
Service technician called out to maintenance a gas furnace in Granville OH
I successfully adjusted the limit stop for the downstairs shower, ensuring it operates smoothly and efficiently. This adjustment addressed the issue of the shower not shutting off properly, enhancing both safety and user experience. Additionally, I cleared the fail code on the tankless water heater, which had been displaying an error message. This involved diagnosing the root cause of the error, making necessary adjustments, and confirming that the system was functioning correctly. The water heater is now operating without any issues, providing consistent hot water supply.
Plumbing technician called out to maintenance a hot water tank and plumbing of the home.
Service technician called out to maintenance a gas furnace in Granville OH
Cycled power to unit. Cleared error code and tested functions. No further issues
