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Seth was awesome! He was straightforward and explained everything clearly. A seamless and painless experience
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Anthony is a really good man. He has a really pleasant way of delivering bad news. I really do appreciate his expertise.
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Travis was very professional and friendly with me. He walked me through all the steps of what he was doing. Showed me the problem and fixed it quickly. He was also very thorough, and I'm confident this problem won't return soon. Overall I am extremely satisfied with Travis and recommend he gets a raise.
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prompt, knowledgeable, understanding, quick quote and returning tomorrow to get this dire problem corrected THANK YOU
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Quick repair. Friendly service. Really appreciate the text message with the picture and alert for arrival. Very pleased
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I replaced the thermostat at no cost to the customer, ensuring their comfort without any additional expense. The condensation pump was found to be non-functional, and the vinyl drain line was completely frozen due to exposure to outdoor temperatures. I installed a new pump and temporarily rerouted the drain line to the bathtub to restore functionality. This solution provided immediate relief and maintained system efficiency until a permanent fix can be implemented.
Service technician called out to service gas furnace in Zanesville OH
Service technician called out to maintenance a gas furnace in Zanesville OH
I contacted the insurance company to verify their service status. Upon discovering that their number was not in service, I promptly called the provided contact number and left a detailed message for Michelle. The message included my name, the purpose of the call, and a request for a callback at a convenient time. I ensured that all necessary information was conveyed clearly to facilitate a swift resolution.
I contacted Old Republic to follow up on a work order, but they were unable to locate it in their system. Despite this, I proceeded with the service, ensuring all necessary checks and maintenance were performed. I inspected the HVAC system thoroughly, checked for any issues, and performed routine maintenance to ensure optimal performance. I also communicated with the client to explain the work done and any recommendations for future maintenance. The system was cleaned, and all components were tested to confirm everything was functioning correctly.
The client contacted us for assistance with their water heater. Upon inspection, we identified several issues with the 40-gallon natural gas tank, which dates back to 2010, placing it well beyond its typical 10-12 year lifespan. The expansion tank was leaning, and upon closer examination, water leakage indicated a failed bladder. Additionally, the igniter button was extremely sticky, and no spark was visible when attempting to ignite the heater. The exhaust appeared to vent through a chimney, but we needed to confirm if it was lined, as an unlined chimney would not be suitable for our use. We provided a quote for a replacement water heater, emphasizing the necessity of a lined chimney. We also offered a quote for a tankless water heater, which would be conveniently installed near the current heater, benefiting from an ideal up-and-out vent exhaust scenario, nearby water lines, and gas lines directly above. The client plans to discuss the options with their partner before proceeding.
We are doing a same day service call for a furnace not working in Zanesville Ohio
Service technician called out to service a gas furnace in Zanesville OH
Plumbing technician called out for plumbing maintenance in Zanesville OH
Service technician called out to maintenance an electric furnace in Zanesville OH
Upon inspection, the furnace was found to be operational, but it exhibited signs of a clogged drain. I carefully accessed the drain and identified the blockage. Using specialized tools, I cleared the obstruction, ensuring the drain was free of any debris. After confirming the drain was clear, I tested the furnace to ensure it was functioning properly. The furnace is now running smoothly, and the issue with the clogged drain has been resolved.
Upon arrival, I conducted a thorough inspection of the furnace system. The furnace was operational, but I noticed a crack in the hose connected to the pressure switch. This crack was causing a slight leak, which could potentially lead to more significant issues if left unaddressed. I carefully replaced the cracked hose with a new one, ensuring a secure and leak-proof connection. After the replacement, I tested the system to confirm that the furnace was running smoothly and efficiently. The pressure switch is now functioning correctly, and the system is free from leaks. Overall, the furnace is in optimal working condition.
I successfully completed the installation of a new furnace system. The old unit was carefully removed, and the new furnace was installed, ensuring all connections and components were properly set up. I tested the new system to confirm it was functioning correctly and provided the client with a detailed explanation of the new system's features and maintenance tips. The job was completed efficiently, and the client is now equipped with a reliable and energy-efficient heating solution.
