Overall Experience
Quality
Price
Convenience
Cody fixed a problem with a “run” to a vent in our kitchen. It is in a tough spot however it should’ve been done better from the beginning. He fixed it the right way. Plus! It’s really windy today and our trash cans blew into the road. He picked them up and put them next to the building. Who does that! Great employee and a great human being. Thank you Cody!!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
furnace was repaired. Derrick explained the service repair and was was very efficient and friendly/
Overall Experience
Quality
Price
Convenience
I called Dor-Mar for a new heat pump installation and couldn't be happier with the results. The team that came out was professional, knowledgeable, and got the job done efficiently. The new system is working great. Thank you!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
They arrive on time and let me know exactly what they did.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Usually DorMar does a great job. But I was disappointed when the technician did not have humidifier filters on his truck and that I would have to pay for an additional service visit if I wanted him to come back and install two.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Very efficient. Courteous and very asked if had any questions.
Overall Experience
Quality
Price
Convenience
Caleb was able to come out and quickly troubleshoot our furnace. But left no stone unturned by even checking to see if there was wasps nest or something external causing the issue in order to no “shotgun parts”.
Overall Experience
Quality
Price
Convenience
Aaron was amazing! Very knowledgeable, kind and willing to explain the system! Great technician and very efficient! Now we have a warm house! Thank Aaron and all the DorMar family!
Overall Experience
Quality
Price
Convenience
Service technician called out to maintenance gas furnace in Thornville OH
Service technician called out to maintenance gas furnace in Thornville OH
I successfully completed the installation of a new water heater, ensuring all safety protocols were followed. The process began with the careful removal of the old unit, followed by the installation of the new heater. I meticulously connected all necessary plumbing and electrical components, ensuring everything was securely and correctly installed. I tested the unit to confirm proper functionality and provided the client with a detailed overview of the new system. The job was completed efficiently and to the highest standards.
Plumbing technician called out to maintenance a hot water tank and plumbing of the home.
Service technician called out to maintenance a gas furnace in Thornville OH
I successfully installed a new bottom element in the heating system. This involved carefully removing the old element, ensuring all connections were secure and safe. I then installed the new element, double-checking its placement and connections to guarantee optimal performance. After confirming everything was correctly set up, I tested the system to ensure the new element was functioning properly. The installation was completed efficiently, with attention to detail to maintain the system's integrity.
I conducted a thorough inspection of the electric furnace, addressing the client's concern about the unit not maintaining the desired temperature despite continuous operation. The indoor temperature was 74 degrees, and it was determined that the electric strip heaters were insufficient. I recommended replacement strip heaters and provided various replacement options for the client to consider, ensuring they have the best solution for their needs.
Upon arrival, the system was experiencing frequent shutdowns due to a pressure switch issue, leading to a system lockout from improper exhaust gas termination. I inspected the intake pipe, finding no issues, then examined the exhaust pipe, discovering water buildup. I adjusted the exhaust pipe pitch, cleared the hoses, and checked the secondary heating exchanger for blockages. Although no other faults were found, the system exhibited significant rust, which was noted for future maintenance.
I installed a Crown boiler, previously used in another home for a week due to sizing considerations. The system is now registered to your home. Additionally, I installed a new chimney liner, ensuring safe and efficient operation. If required, I provided a lift for access. A new pump and vent were also installed to enhance system performance. The boiler was connected to the existing radiator lines, and a new trim kit was included. Note that new radiators were not part of this installation.
Gas furnace service on a Lennox from the 70s not heating home on Chowning Street in Thornville Ohio
Upon arrival, I inspected the unit, which the client reported was running fine. I began by examining the system for any visible faults but found none. I removed the bottom door to inspect the coil for cleanliness and found it to be in good condition. Interestingly, as I removed the coil door and the pressure decreased, the temperature increased, which is contrary to known heat transfer principles. The system had been exhibiting odd issues, and even the client's brother-in-law, an HVAC professional, could not identify the problem.
the system was leaking carbon monoxide. This finding was critical for the safety of the household. I promptly informed the client of the situation and recommended immediate replacement of the system. The client appreciated the urgency and decided to proceed with the installation of a new system, scheduled for Monday. To facilitate the payment, the client arranged for a credit line increase through their bank, ensuring a smooth transaction. The new system will provide enhanced safety and efficiency.
Upon replacing the inverter, a communication error was detected in the system. Following the manufacturer's guidelines, I diagnosed the issue and determined that the control board was likely at fault. I communicated with the client about the potential need for a control board replacement. After confirming the parts request, I successfully replaced the control board. The system is now functioning correctly, and the communication error has been resolved. The client is satisfied with the outcome, and the system is operating efficiently.
