Cameron , the technician was very friendly , he answered all my questions. Thanks!
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Dor-Mar’s service has been great from day one (me utilizing their services). The technicians that I’ve encountered have all been professional & thorough. No complaints at all.
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Extremely disappointed with the service. The technician showed up, swapped out a filter we already had, and left—without actually addressing the issue. He told us to wait 30 minutes and call customer service if the air still wasn’t working. After waiting two hours, I called and was met with a rude response from a customer service rep who scolded me for calling “after hours,” as if I should’ve known their schedule. No one followed up in the morning as promised. Thankfully, another company stepped in first thing and resolved the issue properly. Dor-Mar wasted our time and offered zero resolution.
Response from Dor-Mar Heating & Air Conditioning:
We are sorry to hear about your issues, let it be known that our system tracks everything from phone calls to dispatches. We have reviewed all the information in your account and would like to note all notes and pictures of diagnosis of the unit are in our techs Dispatch and that we have no record of any type of confrontation between you and our Live Service Agent or our CSR who followed up behind them to inform you that they were new and mistakenly schedule you for an after hours call. As we do not offer after hours service for our Commercial Properties. Our CSR did apologize for the mistake and got your appointment moved to the next available slot. Though we are pleased to hear your issue has been resolved, it is unfortunate we were not given the proper chance to right our wrong.
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Fantastic service call and Cameron was professional and knowledgeable. Older 15+ year AC unit and he was completely able to restore service and provide needed maintenance on the spot to keep us cool.
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I do not have a problem wit Camron but I do have an issue with Dor-Mar Heating and Air Conditioning. I received an estimate for a new motor for my Bryant Air Conditioner, I checked the price onlin and I can purchase the same OEM motor for 217.00 dollars instead of the 450.00 Dollars that Dor-Mar is wanting, sorry but I do not wish to do business with a company that doubles the price of a product, I did not mind the 150.00 per hour quote for installing the motor, still seams high to me. Up until this I have been telling my friends that is as great to find a company that supported, Appliances, Hvac, Plumbing and was looking at getting Radon checked but no longer will i deal with a company that i feels over charges like this. Sorry
Response from Dor-Mar Heating & Air Conditioning:
We apologize you feel our prices are too high, the difference in the price you found online and the estimate we sent you through Carrier Brand is that the part has a warranty Included. We unfortunely do not have say in what our mark up is.
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The plumber got the work done in a timely manner without compromising quality. After installation, there was a slight positioning issue that he took care of without hesitation.
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Polite, respectful, friendly and very knowledgeable Like the fact they give you an arrival time within about a 10 minute frame Thank you!
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Mediocre service, my hotwater tank was serviced and the Technician was was done quickly. When this appointment was scheduled they were also suppost to test for Radon but the technican was sent out without the needed equipment to test for Ranon. My first appointment was canceled and a new appointment was scheduled two plus monnths later, more of a pain having to have a service rescheduled.
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I arrived at the customer's home to perform an AC maintenance check. I completed the checklist and found that the unit was working properly. I also checked the refrigerant levels and found that they were within the manufacturer's specifications. I also checked the electrical connections and found that they were secure. Finally, I cleaned the condenser coils and checked the airflow. The customer was happy with the service and thanked me for my help.
I arrived at the client's home to perform a furnace maintenance checklist. I checked the unit's electrical connections, inspected the blower, cleaned the burners, and tested the thermostat. I also replaced the air filter and checked the gas pressure. After completing the checklist, I ensured that the unit was working properly. The client was satisfied with the service and thanked me for my professionalism.
I am a highly skilled and experienced home service professional. I recently completed an annual furnace inspection for a client. The system was working properly, and I noticed that the furnace had a buildup of dirt and debris. I cleaned the furnace and replaced the air filter. I also installed a new UV light to help prevent the growth of bacteria and mold in the air ducts. The client was very happy with the results and thanked me for my professionalism and attention to detail.
I arrived at the customer's house to perform a furnace maintenance check. I checked the unit's electrical connections, inspected the blower, cleaned the burners, and tested the thermostat. I also checked the air filter and replaced it if necessary. After completing the maintenance checklist, I tested the unit to ensure it was working properly. The customer was satisfied with the service and thanked me for my help.
I am a highly skilled and experienced home service professional. I recently completed a job that involved installing a new heating and air conditioning system in a residential home. The job required me to remove the old system, install the new system, and connect all of the necessary components. One of the challenges I faced during the job was finding the correct parts for the system. The distributor had a limited selection of parts, and some of the parts I needed were backordered. I worked closely with the distributor to find alternative parts that would work with the system, and I was able to get the necessary parts in time for the installation. Another challenge I faced was installing the system in a tight space. The home had a small attic, and the new system had to be installed in a way that would not interfere with the existing ductwork. I worked carefully and slowly to ensure that the system was installed correctly and that there were no leaks or other issues. In addition to th
I recently completed a furnace repair job for a client. The furnace was not working properly, and I diagnosed the issue as a faulty thermostat. I replaced the thermostat and tested the furnace to ensure it was working correctly. The client was happy with the results and expressed satisfaction with my work.
I was hired to perform a home service inspection on a property. The inspection was for a new home that was being built. I inspected the electrical, plumbing, HVAC, and roofing systems. I found no issues with the electrical or plumbing systems. The HVAC system was in good working condition, and the roofing system was in good condition. The inspector also checked the insulation, ventilation, and air quality of the home. Overall, the home was in good condition and ready for occupancy.
I arrived at the client's home to perform a gas furnace maintenance checklist. I checked the unit's electrical connections, inspected the gas pressure, and tested the thermostat. I also cleaned the burners, inspected the blower wheel, and checked the air filter. After completing the checklist, I ensured that the unit was working properly and left the client with a copy of the maintenance report.
I arrived at the customer's home and found that the thermostat was set to cooling mode, but the furnace and blower were not running. I checked the condenser and found that the pressures were low. I turned the unit off and back on again, and everything started and ran properly.
I am a skilled professional that works for a Dor-Mar Heating & Air Conditioning company. I arrived at the customer's home to find that the unit had no refrigerant in the system. I put nitrogen in the system and checked for leaks and a small leak and repaired it. I then put a vacuum pump on the system to bring the pressure down to 1500 microns. I checked for leaks and couldn't find any. I then put refrigerant and dye in the system and tested the system.
Arrived at the customer's home, completed the gas furnace maintenance checklist, and the unit is working as expected.
I am a skilled professional that works for a Dor-Mar Heating & Air Conditioning company. I recently completed a job at a residential home in the city. The customer had been experiencing issues with their heating and air conditioning system. I arrived at the home and performed a thorough inspection of the system. I checked the sequence system and found that it was not running as it should. I replaced the faulty sequence system and tested the system to ensure it was running as it should. I also checked the air filters and found that they were dirty and needed to be replaced. I replaced the air filters and tested the system again to ensure it was running as it should. The customer was very satisfied with the work I performed and expressed that they would recommend my company to others.
I arrived at the customer's house to perform electric furnace maintenance. I completed the checklist and found that the unit was working properly. I tested the thermostat, checked the electrical connections, and cleaned the burners. I also replaced the air filter and checked the blower motor. The customer was very satisfied with the service and thanked me for my help.
The unit is a 1999 model that has been having issues with the blower housing bearings. The bearings are bad and have been causing the grease to emit a burning oil smell. The other unit has all the limit switches bypassed, which is causing the unit to run continuously. I have sent over an estimate for repair and have also emailed an estimate for repair.
