Every Dor-Mar staff member that I’ve encountered has been friendly, professional and capable. Calob was no exception. Thanks.
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The two gentlemen that did our install were absolutely AWESOME!!!! They were professional and did a great job. Very knowledgeable young men.
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The two gentlemen that did our install were professional and did a fantastic job.
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Cameron , the technician was very friendly , he answered all my questions. Thanks!
Response from Dor-Mar Heating & Air Conditioning:
Thanks for your 5-star review, Don! We're delighted that Cameron provided excellent service and answered all your questions. We value your feedback and appreciate your support!
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Timely and answered all my questions.
Response from Dor-Mar Heating & Air Conditioning:
Thank you, Rick! We're delighted you had a positive experience with our prompt service. We pride ourselves on thoroughly addressing customer inquiries, and your feedback is greatly appreciated.
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Dor-Mar’s service has been great from day one (me utilizing their services). The technicians that I’ve encountered have all been professional & thorough. No complaints at all.
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Extremely disappointed with the service. The technician showed up, swapped out a filter we already had, and left—without actually addressing the issue. He told us to wait 30 minutes and call customer service if the air still wasn’t working. After waiting two hours, I called and was met with a rude response from a customer service rep who scolded me for calling “after hours,” as if I should’ve known their schedule. No one followed up in the morning as promised. Thankfully, another company stepped in first thing and resolved the issue properly. Dor-Mar wasted our time and offered zero resolution.
Response from Dor-Mar Heating & Air Conditioning:
We are sorry to hear about your issues, let it be known that our system tracks everything from phone calls to dispatches. We have reviewed all the information in your account and would like to note all notes and pictures of diagnosis of the unit are in our techs Dispatch and that we have no record of any type of confrontation between you and our Live Service Agent or our CSR who followed up behind them to inform you that they were new and mistakenly schedule you for an after hours call. As we do not offer after hours service for our Commercial Properties. Our CSR did apologize for the mistake and got your appointment moved to the next available slot. Though we are pleased to hear your issue has been resolved, it is unfortunate we were not given the proper chance to right our wrong.
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Fantastic service call and Cameron was professional and knowledgeable. Older 15+ year AC unit and he was completely able to restore service and provide needed maintenance on the spot to keep us cool.
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I do not have a problem wit Camron but I do have an issue with Dor-Mar Heating and Air Conditioning. I received an estimate for a new motor for my Bryant Air Conditioner, I checked the price onlin and I can purchase the same OEM motor for 217.00 dollars instead of the 450.00 Dollars that Dor-Mar is wanting, sorry but I do not wish to do business with a company that doubles the price of a product, I did not mind the 150.00 per hour quote for installing the motor, still seams high to me. Up until this I have been telling my friends that is as great to find a company that supported, Appliances, Hvac, Plumbing and was looking at getting Radon checked but no longer will i deal with a company that i feels over charges like this. Sorry
Response from Dor-Mar Heating & Air Conditioning:
We apologize you feel our prices are too high, the difference in the price you found online and the estimate we sent you through Carrier Brand is that the part has a warranty Included. We unfortunely do not have say in what our mark up is.
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I was dispatched to a customer's home to repair a furnace and heat pump. Upon arrival, I found that the furnace was not working and the heat pump was running. I diagnosed the issue as a faulty thermostat and replaced it. After completing the repair, the customer was satisfied with the service and thanked me for my help.
I am a highly skilled and experienced home service professional. I recently completed a job replacing the control board for a furnace. The job required me to remove the old board, install the new board, and test the system to ensure it was working properly. I also collected payment from the customer when the job was complete.
I was called to a customer's home to install a new furnace. The customer had recently purchased the home and wanted to ensure that the furnace was in good working condition. I arrived at the house and began the installation process. I removed the old furnace and installed the new one in its place. I also made sure that the ductwork was properly connected and that the furnace was operating at the correct temperature. The customer was very pleased with the work and thanked me for my help.
I am a highly skilled home service professional. I recently completed a furnace inspection for a customer. The system is six years old, and the customer's furnace filter is dirty. I recommended that the customer go to Menards and pick up a new filter. The customer agreed and thanked me for the advice.
I was called to a home to repair a malfunctioning air conditioner. Upon arrival, I found that the unit was displaying a flashing code indicating a main limit open fault. I checked all the safety switches and found that they were all working properly. I then ordered the necessary parts and replaced the circuit board, which resolved the issue.
I am a home service technician, and I recently completed a furnace maintenance job. The furnace was inspected and tested to ensure it was operating at peak efficiency. The flame sensor was cleaned to remove carbon buildup, and the amp draw of the blower and inducer motor was measured to ensure they were operating within acceptable parameters. I also checked the electrical connections and replaced any worn or damaged parts. Finally, I performed a thorough cleaning of the furnace and surrounding areas to ensure that it was in good working condition.
I am a home service technician, and I recently completed a furnace maintenance job for a customer. The Bryant unit had secondary heat exchanger problems, and I found a lot of rust. I performed a carbon monoxide test and found carbon monoxide in the ductwork. I red-tagged the unit and provided the customer with an estimate to replace it. I scheduled an install for the following morning.
I scheduled the customer's yearly furnace maintenance for their Reynoldsburg, Ohio home.
I have completed a furnace inspection on a residential property. The system was getting too hot, and the blower speed was on the lowest setting. I adjusted the settings using a schematic and found that the furnace was operating correctly. The customer is changing his filter this weekend. He said everything else checked out great.
I have completed the furnace inspection system. I checked the furnace's electrical connections, gas pressure, and combustion analysis. I also checked the heat exchanger for cracks and corrosion. I tested the thermostat and blower motor to ensure they were working properly. I also checked the air filter and vent system to ensure they were clean and clear. Finally, I tested the ignition system to ensure it was working properly.
I am a professional home service technician. I recently completed a furnace maintenance job for a client. The client had been experiencing issues with their furnace, such as poor heating and inconsistent temperature control. During the maintenance visit, I inspected the furnace and identified several issues. I replaced the air filter, cleaned the blower wheel and motor, and adjusted the thermostat. I also checked the gas pressure and combustion to ensure that the furnace was operating safely. After completing the maintenance, I emailed the client with a detailed report of my findings and recommendations. I also offered to schedule a follow-up visit to ensure that the furnace was operating properly. The client was very pleased with the service and expressed gratitude for the prompt and professional service. They also mentioned that they had been experiencing better heating and temperature control since the maintenance visit. Overall, the furnace maintenance job was a success, and I a
I was called to a home to repair a furnace that was not working properly. Upon inspection, I found that the humidifier pad had worn out and needed to be replaced. I removed the old pad and installed a new one, ensuring that it was properly secured and functioning correctly. After completing the repair, I tested the furnace to ensure that it was working properly and left the home with a satisfied customer.
I performed furnace maintenance, including checking the furnace, cleaning the burners, and replacing the air filter. I also completed maintenance checklists and ensured the furnace was operating efficiently.
I am a highly skilled home service professional who specializes in furnace maintenance. Recently, I was called to a home in the city to replace the filter in a client's furnace. The filter was clogged and needed to be replaced to ensure proper airflow and efficiency. Upon arrival, I removed the old filter and replaced it with a new one. I also checked the furnace's burners, blower, and other components to ensure they were working properly. I also cleaned the furnace's exterior and interior to remove any dust or debris. After completing the job, the client was very satisfied with the results. They said that their furnace was now running more efficiently and that they were no longer experiencing any issues with their heating. I am proud of the work I performed and take great pride in providing quality service to my clients. I am always willing to go the extra mile to ensure that my clients are satisfied with the work I perform.
