Ron McClaine was my service technician. Would trust this man with the keys to my house. Very polite, courteous, and very understanding as the man of the house you always not available, and your wife has to be there for appointments. You don't have to worry about the technician taking you for all you got just because your wife is dealing with the appointment. Ron told my wife that he wasn't going to try and sell us a new furnace because that wasn't his job. Ron got to the point fixed a fuel oil furnace. If you are one of those households that all you have is fuel oil, you understand how hard it is to get a heating company to service your furnace. Thanks, Ron, for everything that you did for us. Really appreciate your dedication, long hours, and hard work. Sometimes you wonder if there are still good guys in the world like us. You are definitely one of them. Would definitely recommend DorMar in the future to others. DorMar is not out there to kill you with their prices. Yes, I paid my fair share, but I was NOT disappointed in the price for the customer service and satisfaction outweighed any cost for getting heat back in my house in a timely manner. Yes, we have all had our issues with heating companies DorMar is not an exclusion to this. But anytime that I've called back to the office with an issue on a technician they have been more than fair and reconcile any indifference in your favor. Really feel this is a company built on ethics and morals. As a mom-and-pop company that expanded in the Central Ohio area has never lost their operating principals. It's hard-to-find companies like this in the world we live in. Thank you DorMar!
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Dave was able to fix our water problem with the furnace. It was not an easy job due to the lack of room to work. Thank you and great job! Happy to have a working furnace again.
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Wes came out and diagnosed the issue within a half hour. Brian came out and completed the service within a half hour. Both professional and courteous. Great work by both.
Response from Dor-Mar Heating & Air Conditioning:
We appreciate your business and taking the time to leave both Wes and Brian such a great review! We look forward to serving you in the years to come.
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Overall Experience
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I couldn’t have asked for a better dispatcher and technician. Both extremely professional, helpful, and resolved my issue very quickly.
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Performed plumbing maintenance. Completed maintenance checklists.
Warranty: NEED TO RETURN TO REPLACE THE CONTROL BOARD FOR FURNACE. PARTS AND LABOR ARE UNDER WARRANTY.
Unit not heating. System was tripped out on code 93 internal control fault. Checked to make sure flue pipe was cleared. Cleaned flame sensor and igniter. Reset power to system and unit tripped out on code 93 again. Put in parts order form for new board.
Unit is short cycling sent estimate to replace unit is extremely old and in bad shape
Furnace is running good, heat exchanger in starting to rust out, but still running good
Furnace fired up well ( cleaned flame sensor ) Checked amp draws on blower and inducing motor, ohms on igniter are good and MfD on capacitor is good Ducts are dirty , getting them cleaned will help efficiency and prevent a future down call on the furnace. I will send over a duct cleaning estimate Thank you for choosing DorMar as Your Climate Hero!
Please maintain cleaning the system , unit is under warranty ; however collect labor on job. Changed out bad capacitor Thank you for choosing DorMar as Your Climate Hero!
I scheduled the customer's yearly air conditioning maintenance.
Charged system added 1lb of 410a temp dropped from 71 to 69 in 25 min unit working good
When I arrived found condensate, pump completely clogged up, took condensate pump a part. And cleaned out. Flushed water through the lines a few times system is now operating normal
When I arrived found condensate, pump completely clogged up, took condensate pump a part. And cleaned out. Flushed water through the lines a few times system is now operating normal
When I arrived found condensate, pump completely clogged up, took condensate pump a part. And cleaned out. Flushed water through the lines a few times system is now operating normal
When I arrived found condensate, pump completely clogged up, took condensate pump a part. And cleaned out. Flushed water through the lines a few times system is now operating normal
Unit tripped breaker when customer got out of shower. Turned on furnace and ac to test them out. Both ran fine and didn’t trip anything. Talked with customer and found out main breaker is what tripped. Could’ve just been a fluke and tripped main breaker or house could have and electrical issue that’s not due to furnace or ac
