The service tech was very polite and professional when he arrived to service my furnace. He answered every question I asked to the best of his abilities. I highly recommend!
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Overall Experience
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Doug and Tyler both did a great job. They are super good at what they do and communicated well throughout the entire process. Thanks
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Doug was great and clearly good at what he does. Good quality work.
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Prompt arrival . Checked all aspects of the furnace .Very courteous. Did a great job
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Dor Mar sent someone out to us the next day after my request the prior evening. Although we didn’t expect to need new equipment which far exceed our budget, our tech, David explained everything in an easy to understand manor which made the decision to upgrade more palatable. I especially liked his knowledge of the AC system and his determination to offer discounts for the new system. I would certainly like to use him in the future for maintenance of the new system.
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Thanks Steve for an excellent job plus, educating me on my pool heat pump! Grandkids will be ecstatic that the pool temp is 86 degrees, lol !
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Aaron Curry performed replacement of Limit switch and ran the HVAC and checked for any abnormalities. He also performed a preventative check on AC. He gave a clean chit to HVAC and AC. Appreciate his thoroughness. Dor-Mar Operations and Sales team could be more customer oriented and try to understand issues from customer perspective. They also need to revisit their policy of charging the customer, a labour charge every time they visit a unit even if it is a resolution of one single incident through two visits (one for diagnosis and one for replacement of a faulty item.)
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Aaron Curry came for troubleshooting HVAC and did a detail check up and possible diagnosis. Though we still have not identified potential issue he was willing to give it a trial and narrow down the defect. He was also able to explain it to the customer where the issue could be. Appreciate his detail.
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DOR MAR replaced a motherboard for my HVAC recently as part troubleshooting for HVAC failure. They were reasonably quick in getting the motherboard changed. I am happy with the service and reasonable pricing.
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David, was very professional and well knowledgeable with the maintenance check. We would love to have him service our residence moving forward in future repairs.
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Upon inspection, I gathered essential equipment information and determined the appropriate filter size. I recommended a thorough cleaning of the unit, which included a meticulous cleaning of the evaporator coil to ensure optimal performance and efficiency. Additionally, I advised washing down the condenser coils to remove any accumulated dirt and debris, enhancing the system's overall effectiveness. This comprehensive approach ensures the unit operates at peak performance, prolonging its lifespan and maintaining indoor air quality.
I successfully coordinated a lead with Jordan, ensuring a seamless process from start to finish. Initially, I contacted Jordan to understand their specific needs and preferences. We discussed potential solutions and scheduled a convenient time for a detailed consultation. During the consultation, I provided expert advice and tailored recommendations based on Jordan's requirements. I also prepared a comprehensive proposal outlining the services, costs, and timelines. Following Jordan's approval, I meticulously organized the necessary resources and team members to execute the project efficiently. Throughout the process, I maintained clear communication, addressing any questions or concerns promptly. The project was completed to Jordan's satisfaction, resulting in a positive experience and a successful outcome.
Plumbing service for a spigots main water line needing a valve replacement on High Meadows Village Drive in Powell Ohio
Part #4375338 for the cover plate is NLA. It is damaged and sparking when used. Advised not to use microwave. Unit cannot be repaired. Part# 4375330 is also NLA.
Appliance service on a KitchenAid microwave on Silverleaf in Powell Ohio
Waiting on eta for part. Updated ORHP on status and gave part number
I scheduled the customer's yearly gas furnace maintenance for their Powell, Ohio home.
80 gallon Bradford white power vent. Flush and check
Performed furnace maintenances on 2 units. Completed maintenance checklists.
this is a estimate to replace blower motor, start capacitor and install a new filter. Parts are 1-2 days out and available for install. If you would like to have this done please accept the estimate and we will get this scheduled. Thanks Ron Installed blower motor 10/370 cap and filter 20x25x1
REPLACEMENT OF AN INDUCER MOTOR FOR FURNACE IN POWELL OHIO
Systems filter was dirty, and the inducer motor failed. Bearings wore out, and upon arrival the motor was seized. I hand spun the motor to try to free up the bearings, was successful in getting client by for now, but motor needs replaced.
I replaced a dirty air filter with a new one that was rated lower in MERV (Minimum Efficiency Reporting Value). The furnace was running great, and the static pressure and temperature rise were within normal ranges. I also checked the air filter and found that it was very dirty, so I replaced it as well.
I arrived at the client's home to diagnose a problem with their heating and cooling system. The unit was only installed six months ago and had been experiencing multiple issues since then. I checked the air filter and found that it was causing a 1.0 water column static pressure increase. Air filters should not have that much of an impact on static pressure. I also found a 4 ton heat pump and an 85,000 BTU furnace. The system will need to be set on a box to increase the airflow through the system. I brought the correct sized filter after the installation and explained everything to the customer, including that she will need to purchase different sized filters in the future.
