Preston was great - thoroughly explained the issue and jumped right to a solution, which was greatly appreciated! I would highly recommend him and Dor Mar to anyone in need of service.
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Preston was an experienced installer that was efficient in getting my system up and running again.
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Jakob was terrific. He was friendly, prompt, businesslike and helpful!
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James Bolton is extremely knowledgeable about dryer vent cleaning. He was very thorough and did a terrific job. He has excellent interpersonal skills. Great customer service. We will request him the next time we need dryer vent cleaning.
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Dor Mar always does a great job. Preston was awesome. He helped explain the routine maintenance for our tankless water heaters while he did the work. He also double-checked out radon system as a courtesy.
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I request Dave Atha for as many visits from Dor Mar as I can. He is terrific. He explains what he is doing, very thorough, thoughtful, friendly and helpful. You couldn’t have a better technician to work with.
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Arrive, customer just changed dirty filter, check pressures on condenser they were high found condenser coil dirty sprayed off coil, pressure went to normal, found dead squirrel in electrical and threw it away, unit has 55° supply and no freeze up
Unit was low on charge. Used Uv light to leak search and found some dye in evaporator coil. Put In parts order form for new evaporator coil.
Evaporator coil leaking from red plug. Found red plug broken durning install. Got tightened down too hard and broke. Put pipe dope on fitting and put it back in for now. Put in parts order form for new plug
Furnace is undersized and does not have a big enough blower motor for the unit gave estimate to replace furnace
They have no hot water. Tested elements and they are good. Breaker for water heater buzzes when flipped on and off. Need electrician
Ac is running great, had a 3 year old filter
Disassembled and cleaned burner assembly / thermocouple and relit water heater Replaced water heater. 50 gallon gas
customer wasn't home and did not want to reschedule
Performed ac maintenance. Completed maintenance checklists. Replaced capacitor on outdoor unit
Performed ac maintenance. Completed maintenance checklists.
During the recent maintenance visit, we conducted a thorough evaluation of the air conditioning system. We initiated the session by inquiring about any specific concerns the customer might have had. The condition of the furnace filter and evaporator coil was assessed, and we recorded the blower amp draw. We also ensured proper airflow by inspecting the cleanliness of the condenser coil outside. Additionally, we examined the electrical components of the condenser for any signs of burnt or loose wires and verified the microfarad readings on the capacitor. Finally, we confirmed that the refrigerant pressures were within the correct range to guarantee optimal system performance.
