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Steve did a great job replacing my heat exchanger! He took his time making sure everything was done right while explaining things to me as he was receiving calls from other employees and his boss. Very professional and made sure to clean up after himself.
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Dave was polite and shared his findings with excellent information. He worked with me on pricing a new air conditioner. I would refer him to friends.
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Slow start due to needing parts, dead battery. Other than that, it was good
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Made multiple calls late last night and finally my last call was to Dor Mar, I had a prompt response, a real person to talk to and within the hour our service tech Dave Atha was in our house checking out our furnace. Dave was the man, and even left and came back with four space heaters to help us out. Couldn't ask for a better tech or experience.
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Dave was very knowledgeable, personal and explained what he did very well. Do feel the return service call should not be quite as high since the part was not available. This of course is not in Dave’s control and has nothing to do with his service! Please have Dave do our future maintenance.
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We were very happy with the service we received from our technician, Brian. The service was done very professionally in a timely manner. Everything done was explained in order to let me know the purpose of what he was doing. Having worked in home service and new construction all my life, I was very impressed by Brian. This technician came out late at night, when the heating unit quit working last winter and the Zanesville company that installed it, wouldn't come out when their new installed Trane system broke in the late evening. Brian came back yesterday to do a service check, so we do not have any issues again this winter. GREAT JOB! I highly recommend Dormar.
Response from Dor-Mar Heating & Air Conditioning:
We are elated to hear you had such a great experience with Brian and with Dor Mar! Thank you so much for taking the time for such a detailed review. We always love to read reviews like yours to know we are giving our customers that 5 star experience with strive for here at Dor Mar. We look forward to serving you in the years to come, Robert!
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Can’t remember his name but he was very friendly & got the job done.
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Called in the morning and Brian was out that afternoon to check on my AC. Explained my options to me in detail, gave his recommendation, but let me make the choice for what to do. I appreciate the full explanations and quick service.
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Added half pound of refrigerant. Pics of pressures added bring to Garrett’s attn
Spoke to customer upon arrival. Expressed concern about low water, pressure and bathroom faucet. Was able to remove aerator and clean to be get full flow. Found sink was plumbed in on S trap and has accordion extender. Also found shower diverter in upstairs shower stuck close. Gave customer estimates to fix everything. Customer wants to talk about it with husband before proceeding forward. Customer paid with card Please put with Jordan for follow up
Thank you for choosing Dor Mar as your service provider we have completed your annual AC maintenance and after checking the amps and ohms and pressures we have determined that your unit is working properly and correctly
Performed plumbing maintenance. Completed maintenance checklists. Sales lead to replace leaking pressure tank. AC will need replaced soon.. push to get both on same invoice for discounted rate
Performed plumbing maintenance. Completed maintenance checklists. Spoke with homeowner on phone & left estimates for swapping valves on HWT & radon mitigation system
Performed plumbing maintenance. Completed maintenance checklists. Return apt for plumbers to fix water pressure master bath sink
Performed plumbing maintenance. Completed maintenance checklists. Return apt for plumbers to look at water softener
Performed plumbing maintenance. Completed maintenance checklists. Sold replacement uv bulb
