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Overall Experience
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Price
Convenience
Pleasant and helpful we are very satisfied with the service and experience
Overall Experience
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Price
Convenience
Overall Experience
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Price
Convenience
People did not seem to know how to do their job. Lack of communication, not sending right person for the job and not getting back to the customer with an estimate. I made at least 3 phone calls trying to find out why Noone was getting back to me. My appointment was scheduled for 9:30 am on May 28, 2025. No one came and when i called i was told that the technician must be running behind. The 2nd call to them i was transferred to a voice mail, dont know to who. I left a voice mail. Garrett called me and apologized, he did not know he was sceduled to come today. A gain communication was lacking. I rated one star on pricing because we never got that far. I am sad this happened because the service was good before. I received good service previously.
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Overall Experience
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I called in the morning and Zach was here by 2:30! He was able to quickly identify and fix the problem! Very polite and professional.
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Wes was quick to identify the issue and is checking on a part for us. Waiting to hear back. We need to hear back and see if we’re going to finish the job with Dor Mar or if we’re going to purchase the part from someone else and repair ourselves. I feel like I can’t complete the rating scale at this time, but Wes did an excellent job.
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Overall Experience
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Convenience
Overall Experience
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Convenience
My wife has been in the hospital, I’m preparing for knee replacement, we are seniors, and he just had to mention the condition of my basement and speak to me quite disrespectfully. I was quite taken back.
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I had a problem with my heat pump not working correctly and after playing phone tag with other repair companies and not able to get a committed time when someone could make it out I decided to call Dor Mar. They not only answered on the first ring but sent out Cory that same day for the repair! Cory was very knowledgeable and did a great job explaining my system to me and the repair needed. I couldn’t have been more pleased.
Overall Experience
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Convenience
I was called to a home to install a new thermostat and test the heating and air conditioning system. Upon arrival, I found that the thermostat was not wired correctly, so I had to rewire it. After that, I tested the system and found no issues.
I am a home service technician, and I completed a job for a customer who had a broken air conditioner. I arrived at the customer's house and diagnosed the problem, which was a faulty compressor. I replaced the compressor and tested the system to ensure it was working properly. The customer was happy with the service and paid me $300.00.
I am a skilled professional that works for a Dor-Mar Heating & Air Conditioning company. I completed a furnace maintenance job today. I verified the cleanliness of the air filter and replaced it if necessary. I also put in a parts order form since I did not have the same size on my truck. I cleaned off the flame sensor and made sure the igniter was good. I verified that the heat rise was working properly. The client is ready for winter.
I was working as a technician for a home service company when I received a call from a customer who reported that their air conditioner was not working. I arrived at the customer's home and diagnosed the issue as a faulty control board. The control board was no longer available, so I had to pause the job and get a replacement unit. I then returned to the customer's home and installed the new control board, which resolved the issue.
I am a highly skilled and experienced home service professional. I recently completed a furnace inspection and cleaning job for a client in the area. The furnace looked great, with no issues found. I thoroughly cleaned the unit, including the burners, heat exchanger, and blower assembly, to ensure optimal performance. I also checked the electrical connections and gas pressure to ensure safety. The client was very pleased with the results and expressed satisfaction with my work.
I am a home service technician, and I recently completed a job for a customer who was experiencing issues with their air conditioning system. The customer had a Mitsubishi split system, and the condenser unit was not cooling properly. After inspecting the system, I found that the thermistors and temperature sensor were faulty. I replaced all four thermistors and tested the system, and it is now operating properly. If the issue reoccurs, I will need to call Mitsubishi to inspect the system.
I am a home service technician, and I recently completed a job for a client who was experiencing issues with their Mitsubishi air conditioner. After diagnosing the system, I recommended replacing the thermistor, which was causing the problem. I ordered the necessary parts and installed them, and the client was happy with the results.
The customer called me to their home to fix a gas leak. I found that the gas line leading to the tankless water heater was not connected to the regulator. I installed a regulator and tested the system to ensure it was working properly.
I am a skilled professional that works for a Dor-Mar Heating & Air Conditioning company. I was called to a customer's home to repair a heating system. Upon arrival, I found that the valve body was not the issue. I diagnosed the problem as a faulty pressure switch. I replaced the pressure switch and the heating system was back up and running. The customer was happy with the service and I was able to resolve the issue in a timely manner.
I was called to a home to tune up and improve a radon system. The system was not working properly, and the homeowner was concerned about the health risks associated with high levels of radon in their home. I arrived at the home and performed a thorough inspection of the system, including checking the fan, pipes, and sensors. I also tested the radon levels in the home and found that they were above the recommended level. I recommended installing a radon mitigation system to remove the radon from the home and improve the air quality. The homeowner agreed to the installation and I scheduled the work for the following week.
I recently completed an order for a customer who needed a new eev valve body. The valve body is a crucial component of the engine, and it plays a vital role in controlling the flow of fuel and air into the engine. To complete the order, I first removed the old valve body from the engine. This involved removing several bolts and other components, which required careful attention to detail to ensure that the engine was not damaged during the process. Once the old valve body was removed, I installed the new valve body. This involved aligning the new valve body with the engine and securing it in place with bolts and other fasteners. Finally, I tested the new valve body to ensure that it was working properly. This involved checking for any leaks or other issues that could affect the engine's performance. Overall, completing this order required a lot of skill and attention to detail. It was a challenging job, but I was able to complete it successfully and ensure that the customer was sat
I was called to a home to diagnose and repair a system that was short cycling and flashing a code 3. Upon arrival, I found that the system had low pressure and was freezing. I added a slight charge to the system to bring the pressure above freezing. I then tapped on the valve body and retested the system. The system is now running properly. If the customer has any more issues, we will have to replace the lev valve body.
I am a home service technician who recently completed a job for a client. The job involved performing air conditioning maintenance, which included checking various components and systems for proper functioning. I also completed a maintenance checklist and emailed the client an estimate for duct cleaning.
I was called to a home to repair a leaking 3-in PVC vent line. Upon inspection, I found that the switch was not in the right position, causing the leak. I tested the line and found that it was working fine. However, there were other issues that I noticed, such as a belly in the vent line that could be holding water, and vents or pipes that were tucked back in a corner and close to a window. I informed the customer of these issues and advised them to call back if they encountered any further problems.
The homeowner called me to report a problem with their air conditioner. I arrived at the house and found that the system was working great with no noise or vibration at the air handler. I inspected the blower motor wheel and mount and found that they were not loose and there was no play in the blower shaft. I told the homeowner to let me know if the noise returned and I would order a new blower motor and wheel.