Overall Experience
Quality
Price
Convenience
I called in the morning and Zach was here by 2:30! He was able to quickly identify and fix the problem! Very polite and professional.
Overall Experience
Quality
Price
Convenience
Wes was quick to identify the issue and is checking on a part for us. Waiting to hear back. We need to hear back and see if we’re going to finish the job with Dor Mar or if we’re going to purchase the part from someone else and repair ourselves. I feel like I can’t complete the rating scale at this time, but Wes did an excellent job.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
My wife has been in the hospital, I’m preparing for knee replacement, we are seniors, and he just had to mention the condition of my basement and speak to me quite disrespectfully. I was quite taken back.
Overall Experience
Quality
Price
Convenience
I had a problem with my heat pump not working correctly and after playing phone tag with other repair companies and not able to get a committed time when someone could make it out I decided to call Dor Mar. They not only answered on the first ring but sent out Cory that same day for the repair! Cory was very knowledgeable and did a great job explaining my system to me and the repair needed. I couldn’t have been more pleased.
Overall Experience
Quality
Price
Convenience
Performed plumbing maintenance. Customer had concerned about toilet running and shower in hallway bathroom running. Flush water heater. Radon level was high. Found that toilet needed a minor rebuild. Hallway bathroom shower needed a new cartridge. Install new flapper and fill valve in master bath toilet. Installed new Delta cartridge in hallway shower stopping drip. Tested to find no leaks at this time. Customer paid with card
Ac charge was low topped off refrigerant no other issues found.
Call and spoke with tech-support dip switches were all wrong and needed to be changed. Noticed that the igniter was broken from the porcelain and freely spinning inside of the porcelain. Need to order a new igniter.
NEED AARON TO RETURN TO REPLACE THE PRESSURE SWITCH FOR FURNACE. COLLECT PAYMENT WHEN COMPLETE. Replaced switch and tested system heating works.
Flame sensor is broke at the porcelain need to order a new flame sensor
Completed plumbing inspection and radon test
Pressure switch sticking heat may intermittently until switch can be replaced. Parts ordered
Made adjustments to the dip switches for proper vent length cycled unit multiple times with issues. Homeowner will follow up.
Reset water heater cleared code had water heater running for five minutes turned off on water to make sure it would clear out exhaust then kick back on it did. Everything is working perfectly at this time. Customer will like to talk to Jordan about upgrading system to Rinnai
Found a small leak in the water line going to fridge. Cut out hole and put a John guest fitting on. No leaks. Unit tests good
Needs compressor. Going to think on what to do and call back
Radon readings of 12 highly recommend mitigation
